What is Velaro?

Velaro is a leading and award-winning live chat support software that offers live chat performance management with a suite of actionable analytics and reporting tools designed to drive agent excellence and customer satisfaction.

Pricing

Velaro Starting Price

$ 18/Per Month

Awards
Velaro Award

Our Awards and Recognition

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Key Features of Velaro

Here are the powerful features that make Velaro stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Real Time Visitor Monitoring
  • Customizable Chat Widgets
  • Proactive Chat Invitations
  • Canned Responses
  • File Transfer
  • Chat Routing
  • Co Browsing
  • Chat Transcripts
  • CRM Integration
  • Analytics And Reporting
  • Mobile Compatibility
  • Multi Language Support
  • Agent Performance Tracking
  • Visitor Information
  • Chat Queuing
  • Custom Branding
  • Third Party Integrations
  • Security And Compliance
  • Offline Messaging
  • Chatbot Integration

Velaro Screenshots

Velaro Pricing

Here are the pricing plans for Velaro. Choose the plan that best fits your requirements and budget. Get Detailed Velaro pricing as per your requirements.

STARTER
$ 18
Per Month
  • Maximum Paid Licenses- 4
  • Click to Chat
  • Social Network Integration
  • Pre & Post Chat Surveys
  • Personal Canned Messages
  • Push Pages
  • File Transfer
  • Agent Roles
  • Instant Canned Messages
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SMALL BUSINESS
$ 60
Per Month
  • Unlimited Named Accounts
  • Real Time Visitor Tracking- Unlimited Visitors
  • Real Time Visitor Dashboard
  • Visitor Page Navigation History
  • View Previous Chats & Survey Submissions
  • Advanced Geo Targeting
  • Skill Based Routing- 5 Agent Groups
  • Agent Scheduling
  • Bulk Chat Availability
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PROFESSIONAL
$ 137
Per Month
  • Shared Canned Messages
  • Proactive Chat Invitations- Unlimited
  • Advanced Geo Targeting
  • Skill Based Routing- Unlimited
  • Advanced Workflow
  • Queue Based Routing
  • Canned Message Auto Suggestion
  • Customer Segmentation & Personas- unlimited
  • Email Support
  • Phone Support
  • Queue Based Routing
Get Pricing

The pricing information for Velaro is sourced either directly from the software provider or publicly available materials. To get the most accurate and up-to-date costs, we advise reaching out to the vendor.

The pricing information was last updated on 13th July 2025.

Free Trial is available

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Velaro Specifications

Get a closer look at the technical specifications and system requirements for Velaro. Find out if it's compatible with your operating system and other software.

Company Details :
Company Name : Velaro
Full Address : 8 Market Place, Suite 300, Baltimore, MD 21202
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Velaro Categories on SoftwareSuggest :
Language Support :
English
Business :
StartUps
SMBs
Enterprises
Available Support :
Email
Phone
Live Support

Velaro Description

Here's the comprehensive description of Velaro. Gain a brief understanding of its unique features and exceptional benefits.

At Velaro, It is committed to providing you with total clarity in the pricing for it live chat software solutions. All Velaro packages include a robust set of live help and click to chat features, options and integration points. 

Velaro Resources

Overall Velaro Reviews

Thinking about using Velaro? Check out verified user reviews & ratings based on Velaro's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.5/5

Based on 2 Reviews

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Feature 4.5

Feature

Out of 5

Ease of use 4.5

Ease of use

Out of 5

Value for money 4.5

Value for money

Out of 5

Customer support 4.5

Customer support

Out of 5

Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

SoftwareSuggest reviews are authentic and verified. Here's how.

Showing 2 out of 2 Reviews

Rutu

4.0

Feb 17, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

One of the simple live chat solutions.

Velaro live chat software is the easiest tool to use. It is an easy platform to build great customer support and a knowledge-based system for clients to rely on. After about a year of using Velaro, my team is happy with the experience. It accomplishes exactly what is expected from an efficient live chat tool without too many complexities or convoluted processes. It's as simple as it comes and completes the job. It has made the client servicing workload easier. It can seamlessly track and manage support tickets, and the team is always updating and modifying the software to improve functionality. A happier response from my team and clients. Glad to have deployed this software.

Feature 4

Feature

Out of 5

Ease of use 4

Ease of use

Out of 5

Value for money 4

Value for money

Out of 5

Customer support 4

Customer support

Out of 5

Vanita

5.0

Feb 13, 2017

Used the software for : 2+ years

Company Size :51-200 employee

Verified via Business email.

Verified Reviewer

This review is written without any compensation or invitation from SoftwareSuggest, vendor, or affiliate.

Review Source: Organic

Amazing Working Product

I have been working with Velaro for over four years now, and there have been many improvements to this platform. The Velaro live chat tool has helped my customer support team reach its current level of efficiency. It is impressively easy to use and offers great functionality, enabling my team to deliver efficient results. Our customer support has improved, and client feedback has been amazing. The new and enhanced updates have given the software a fresh overall look and feel. Their technical support team is very hands-on, with highly capable and knowledgeable representatives who are always available to address our problems and queries. Everyone on my staff enjoys using this live chat tool, and they highly recommend it.

Feature 5

Feature

Out of 5

Ease of use 5

Ease of use

Out of 5

Value for money 5

Value for money

Out of 5

Customer support 5

Customer support

Out of 5

Alternatives of Velaro

Explore alternative software options that can fulfill similar requirements as Velaro. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Velaro FAQs

How much does Velaro cost?

The starting price of Velaro is $ 18/Per Month. It has different pricing plans:

  1. STARTER : $ 18/Per Month
  2. SMALL BUSINESS : $ 60/Per Month
  3. PROFESSIONAL : $ 137/Per Month

Velaro also provides a free trial to users.

What type of customer support is available from Velaro?

The available support which Velaro provides is:

  • Email
  • Phone
  • Live support

What types of businesses does Velaro serve?

Velaro serves a wide range of businesses, including but not limited to Startups, Enterprises & SMEs.

How is Velaro commonly used?

Velaro is commonly used for various purposes, such as Live Chat and more.

Who are the primary competitors of Velaro?

The three major competitors of Velaro are Smith.ai, Customerly and BirdSeed. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.

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