What is Velaro?
Velaro is a leading and award winning live chat support software which offers live chat performance management to a suite of actionable analytics and reporting tools designed to drive agent excellence and customer satisfaction.
Velaro Starting Price
$ 18/Per Month
Our Awards and Recognition
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Velaro Screenshots
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Key Features of Velaro
Here are the powerful features that make Velaro stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Audio / Video Conferencing
- Chat/Messaging
- Email Management
- Employee Directory
- Event Calendar
- File Sharing
- Agent Scheduling
- Alerts / Escalation
- Analytics
- Analytics/ROI Tracking
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audience Segmentation
- Auto Dialer
- Automatic Chat Translation
Velaro Pricing
Here are the pricing plans for Velaro. Choose the plan that best fits your requirements and budget. Get Detailed Velaro pricing as per your requirements.
- Maximum Paid Licenses- 4
- Click to Chat
- Social Network Integration
- Pre & Post Chat Surveys
- Personal Canned Messages
- Push Pages
- File Transfer
- Agent Roles
- Instant Canned Messages
- Unlimited Named Accounts
- Real Time Visitor Tracking- Unlimited Visitors
- Real Time Visitor Dashboard
- Visitor Page Navigation History
- View Previous Chats & Survey Submissions
- Advanced Geo Targeting
- Skill Based Routing- 5 Agent Groups
- Agent Scheduling
- Bulk Chat Availability
- Shared Canned Messages
- Proactive Chat Invitations- Unlimited
- Advanced Geo Targeting
- Skill Based Routing- Unlimited
- Advanced Workflow
- Queue Based Routing
- Canned Message Auto Suggestion
- Customer Segmentation & Personas- unlimited
- Email Support
- Phone Support
- Queue Based Routing
Velaro Specifications
Get a closer look at the technical specifications and system requirements for Velaro. Find out if it's compatible with your operating system and other software.
Velaro Description
Here's the comprehensive description of Velaro. Gain a brief understanding of its unique features and exceptional benefits.
At Velaro, It is committed to providing you with total clarity in the pricing for it live chat software solutions. All Velaro packages include a robust set of live help and click to chat features, options and integration points.
Velaro Customers
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Velaro Videos
Overall Velaro Reviews
Thinking about using Velaro? Check out verified user reviews & ratings based on Velaro's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
2 Velaro Reviews
Hear directly from customers who have used Velaro. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Rutu
Used the software for : 2+ years
Company Size :51-200 employee
One of the simple live chat solutions.
Velaro live chat software is the easiest tool in terms of use. It is an easy platform to build a great customer support and a knowledge-based system for the clients to rely on. After about a year of using Velaro, my team is happy with the experience. It accomplishes exactly what is expected from an efficient live chat tool without too many complexities or convoluted processes. It's just simple as it comes and completes the job. It has made the client servicing related workload easier. It can seamlessly track and manage support tickets, and the team is always updating and modifying the software to improve the functionality. A happier response from my team and clients. Glad to have deployed this software.
Vanita
Used the software for : 2+ years
Company Size :51-200 employee
Amazing Working Product
Have been working with Velaro for over four years now and there have been a lot of improvements with this platform. Velaro live chat tool has helped my customer support team to be where it is today. Impressively easy to use and great functionality with which my team can now give efficient results. The customer support provided from our end has improved and the client feedback has been amazing. The new and enhanced updates have given a new overall look and feel to the software. Their technical support team is very hands on. Highly able and knowledgeable reps that are ever present to answer all our problems and queries whenever we ask. Everyone in my staff enjoys this live chat tool and they highly recommend it.
Alternatives of Velaro
Explore alternative software options that can fulfill similar requirements as Velaro. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Velaro FAQs
How much does Velaro cost?
The starting price of Velaro is ₹ 1317/Per Month. It has different pricing plans:
- STARTER : ₹ 1317/Per Month
- SMALL BUSINESS : ₹ 4287/Per Month
- PROFESSIONAL : ₹ 9897/Per Month
Velaro also provides a free trial to users.
What type of customer support is available from Velaro?
The available support which Velaro provides is:
- Phone
- Live support
