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Aspect Unified IP

4/5

Based on 1 Reviews

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What is Aspect Unified IP?

Unified contact center software transforms the call center and redefines call center software with a single, unified solution for a full breadth of customer contact.

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Aspect Unified IP Starting Price

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Aspect Unified IP Screenshots

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Key Features of Aspect Unified IP

Here are the powerful features that make Aspect Unified IP stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Call Center Software Operations Management Software Predictive Dialer Software Auto Dialer Software
  • Action Management
  • Activity Tracking
  • Agency Management
  • Alerts / Escalation
  • Analytics
  • Application Integration
  • Applications Management
  • Appointment Management
  • Archiving
  • Assessments
  • Audio / Video Conferencing
  • Audit Management
  • Auto Dealer
  • Auto Dialer
  • Auto-Dialing
  • Automated Notices
  • Automatic Call Distribution
  • Automatic Call Distribution (ACD)
  • Automotive CRM
  • Badge Management
  • Billing for Data
  • Billing for Voice
  • Blended Call Center
  • Budgeting & Forecasting
  • Bulk SMS
  • Call Center
  • Call Center Infrastructure (CCI)
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Call Transfer
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Chargeback Tracking
  • Chat / Messaging
  • Client Management
  • Cloud Communication Platform
  • Code-free Development
  • Collaboration
  • Collaboration Tools
  • Communication Management
  • Competitor Analysis
  • Complaint Management
  • Compliance Management
  • Computer Telephony
  • Conferencing
  • Contact Center as a Service (CCaaS)
  • Contact Center Quality Assurance
  • Contact Management
  • Content Management
  • Contest Management
  • Contextual Guidance
  • Contract Negotiation
  • Contractor Management
  • Conversion Tracking
  • Correlation Analysis
  • CRM
  • CRM integration
  • Cultural Alignment
  • Custom Survey URLs
  • Customer Communications Management
  • Customer Engagement
  • Customer Experience
  • Customer Segmentation
  • Customer Service
  • Dashboard
  • Data Analysis
  • Data Analysis Tools
  • Data Management
  • Digital Transformation
  • Distributed Call Recording
  • Document Management
  • eCards
  • Email Management
  • Email Marketing
  • Employee Alignment
  • Employee Awards
  • Employee Directory
  • Employee Guides
  • Employee Lifecycle Management
  • Encryption
  • Escalation Management
  • Event Triggered Recording
  • Fax Management
  • FCC Compliance
  • Feedback Management
  • File Transfer
  • Fixed Line Compatibility
  • For Call Centers
  • For Developers
  • For Education
  • For Onboarding
  • For Sales
  • FTC Compliance
  • Goal Management
  • Goal Setting / Tracking
  • Goals
  • Goals / Quota Management
  • Health & Wellness Programs
  • In-House Collections
  • Inbound Call Center
  • Inbound Reporting
  • Instant Retrieval
  • Interactive Voice Response
  • Internal Cost Allocation
  • IVR
  • IVR / Voice Recognition
  • Key Performance Indicators
  • Keyword Tracking
  • Knowledge Base
  • Knowledge Management
  • Labor Projection
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Leaderboards / Activity Tracking
  • Live Chat
  • Live chat system
  • Manager-to-Peer Recognition
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Mobile Line Compatibility
  • Mobile Survey
  • Multi-Campaign
  • Multi-Channel Collection
  • Multiple Scripts
  • Nominations
  • Offline Response Collection
  • Omni-Channel
  • On-Demand Recording
  • Onboarding
  • Opportunity Management
  • Outbound Call Center
  • Outbound Reporting
  • Payment Plans
  • Peer-to-Peer Recognition
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Phone Key Input
  • Pipeline Management
  • Power Dialer
  • Predictive Dialer
  • Premise-Based Call Center
  • Preview Dialer
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Question Branching
  • Question Library
  • Queue Management
  • Queue Manager
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Chat
  • Recording Bookmarking
  • Recruiting Management
  • Reporting/Analytics
  • Rewards Catalog
  • Rewards Management
  • Rewards Points
  • Rewards Program
  • Ring Groups
  • Sales Trend Analysis
  • Scheduled Recording
  • Scheduling
  • Screen Activity Recording
  • Self Service Portal
  • Sentiment Analysis
  • SIP Trunking
  • Site Intercept Survey
  • Skills Tracking
  • Skip Logic
  • Social Media Integration
  • Social Recognition
  • Source Tracking
  • Speech Recognition
  • Statistical Analysis
  • Supports Audio / Images / Video
  • Survey Management
  • Surveys
  • Surveys & Feedback
  • Telemarketing Management
  • Telephony
  • Text Analysis
  • Text to Speech
  • Time & Attendance
  • Training Management
  • Transaction management
  • Trend / Problem Indicators
  • Trend Analysis
  • Unified Communications
  • Usage Reporting
  • Variable Workforce
  • Video Call Recording
  • Virtual Assistant
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Phone Number
  • Voice & Data Integration
  • Voice Customization
  • Voice Mail
  • Voice Quality Enhancement
  • VoIP
  • Workflow Management
  • Workforce Management
  • Workforce Optimization (WFO)
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  • Accounting Integration
  • Archiving & Retention
  • Asset Tracking
  • Audit Trail
  • Compliance Management
  • Consolidation / Roll-Up
  • Data Visualization
  • Distribution Management
  • Enterprise Asset Management
  • HR Management Services
  • Knowledge Management
  • Order management
  • Project Management
  • Purchase Order
  • Remote Access
  • Reporting/Analytics
  • Service Management
  • Supply Chain Management
  • Threat Anomaly Detection
  • Unified Activity Management
  • Warehouse Management
  • Workflow Management
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  • Insurance Tracking
  • Skills & Competencies
  • Task Management
  • Work Hour Tracking
  • AI / Machine Learning
  • Analytics
  • Auto Dialer
  • Auto-Dialing
  • By-Extension Reporting
  • Call Center Management
  • Call Duration
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Results
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Call Volume
  • Callback Scheduling
  • Caller Identification
  • Campaign Management
  • Campaign Specific Caller ID
  • Channel Management
  • Construction Risk Management
  • Contact Management
  • Contractor Management
  • CRM
  • Customer DataBase
  • Customer Engagement
  • Dashboard
  • Data Management
  • FCC Compliance
  • FTC Compliance
  • Inbound Call Center
  • Inbound Reporting
  • IVR / Voice Recognition
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Scoring
  • Outbound Call Center
  • Outbound Reporting
  • Performance Management
  • Performance Metrics
  • Power Dialer
  • Predictive Dialer
  • Prequalification
  • Preview Dialer
  • Progressive Dialer
  • Surveys
  • Telemarketing Management
  • Unattended Call Management
  • Voice & Data Integration
  • VoIP
  • Who Answered Log
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  • Call Center Management
  • Call Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Contact Management
  • Customer DataBase
  • Lead Management
  • Performance Metrics
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Surveys

Aspect Unified IP Specifications

Get a closer look at the technical specifications and system requirements for Aspect Unified IP. Find out if it's compatible with your operating system and other software.

Deployment :
On Premises
Subscription Plan :
Onetime
Language Support :
English
Available Support :
Email
Aspect Unified IP Categories on SoftwareSuggest :
Operations Management Software Predictive Dialer Software Auto Dialer Software
Company Details :
Company Name : Aspect Software Inc.
Headquarter :
Website : Visit Website
Full Address : 2325 East Camelback Road, Suite 700 Phoenix, AZ 85016 USA

Aspect Unified IP Resources

Brochures
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Aspect Unified IP Slideshare

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Aspect Unified IP Customers

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Overall Aspect Unified IP Reviews

Thinking about using Aspect Unified IP? Check out verified user reviews & ratings based on Aspect Unified IP's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4/5

Based on 1 Review

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Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

1 Aspect Unified IP Reviews

Hear directly from customers who have used Aspect Unified IP. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

meeshank

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jul 28, 2015

Simply Great

The experience was really nice for me. This software helped in way that I haven't imagined. So I would like to give 4 stars. Thanks Aspect Unified. I find the application easy to use and very straightforward. The vendor team has great customer service and is very helpful.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Alternatives of Aspect Unified IP

Explore alternative software options that can fulfill similar requirements as Aspect Unified IP. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

More Aspect Unified IP Alternatives

Aspect Unified IP FAQs

What are the top 5 features for Aspect Unified IP?

The top 5 features for Aspect Unified IP are:

  • Quality Management
  • Call Routing
  • Call Recording
  • Application Integration
  • Applications Management

What type of customer support is available from Aspect Unified IP?

The available support which Aspect Unified IP provides is:

  • Email

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