Genuity

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What is Genuity?

Genuity IT Admin Suite is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. Genuity IT Admin Suite provides end-to-end solutions designed for Web App and Android. This online Help Desk system offers Compliance Management, License Management, Self Service Portal, IT Asset Management, Ticket Management, Alerts / Escalation, Audit Management, Customizable Branding, Document Storage, Email Integration, Interaction Tracking, Inventory Management, Knowledge Base Management, Multi-Channel Communication, Network Monitoring and Reporting/Analytics at one place.

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Genuity Starting Price

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Key Features of Genuity

Here are the powerful features that make Genuity stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Help Desk Software Telecom Expense Management Software IT Management Software SaaS Management Software

Amazon
2-Way Messaging
Account Alerts
Account Management
Action Management
Activity / News Feed
Activity Log
Activity Tracking
Admissions Management
Alerts / Escalation
Appointment Management
Approval Workflow
Archiving
Asset Budgeting
Asset Lifecycle Management
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Automated Routing
Automatic Scans
Availability Management
Backlog Management
Backup Management
Bandwidth Monitoring
Barcoding / RFID
Baseline Manager
Batch Communications
Billing & Invoicing
Blended Call Center
Brainstorming
Calendar Management
Call Center
Call Logging
Call Management
Call Monitoring
Call Recording
Call Routing
Call Scripting
Call Sharing
Campaign Management
Campaign Tracking
Canned Responses
Capacity Monitoring
Case Management
Cataloging/Categorization
Change Calendar
Change Management
Change Planning
Channel Attribution
Channel Management
Chargeback Tracking
Chat / Messaging
Check-in / Check-out
Churn Management
CMDB
Collaboration
Commercial Properties
Commission management
Communication Management
Community Forums
Community Management
Complaint Classification
Completion Tracking
Compliance Management
Compliance Tracking
Configuration Management
Contact Database
Contact Management
Content Management
Content Syndication
Contract Lifecycle Management
Contract Management
Contract Negotiation
Corrective Actions (CAPA)
Cost Tracking
Curriculum Management
Customer Complaint Tracking
Customer DataBase
Customer Engagement
Customer Journey Mapping
Customer Lifecycle Management
Customer Profiles
Customer Segmentation
Customer Support Tracking
Customizable Branding
Dashboard
Data Integration
Data Matching
Data Visualization
Decision Tree
Depreciation Management
Depreciation Tracking
Device management
Device Targeting
Discussion Boards
Discussion Threads
Dispatch Management
Dispatching
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Archiving
Email Distribution
Email Integration
Email Management
Email Marketing
Email Monitoring
Employee Database
Enrollment Management
Equipment Management
Equipment Tracking
Escalation Management
Event Logs
Event-Based Notifications
Expiry Notifications
Feedback Collection
Feedback Management
Field Sales Management
File Transfer
Filtering
Financial Aid Management
Fixed Line Compatibility
Forms Management
FTP Monitoring
GDPR Compliance
Geo Targeting
Government Contracts
Hardware Inventory
Help Desk Management
Impact Management
Inbound Call Center
Inbox Queue Management
Incident Management
Incident Reporting
Inspection Management
Instant Retrieval
Intent Recognition
Interaction Tracking
Interactive Content
Interactive Voice Response
Internal Cost Allocation
Internet Usage Monitoring
Inventory control
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
IT Asset Management
Job Management
Knowledge Base Management
Knowledge Management
Known Issue Management
Lead Management
License Management
Live Chat
Location Tracking
Macros
Maintenance Management
Maintenance Scheduling
Maintenance Tracking
Manual Dialer
Mass Notifications
Message Personalization
Mobile Access
Mobile Notifications
Multi-Channel Collection
Multi-Channel Communication
Multi-Language
Multi-Patch Deployments
Multiple Brands Products
Network Monitoring
Network Wide Management
Newsletter Management
Notes Management
Notification Scheduling
Offline Form
On-Demand Communications
Onboarding
Online Activation
Online Forums
Opportunity Management
Outbound Call Center
Patch Management
Payment Processing
Performance Metrics
Personalization
Policy Management
Pre-built Templates
Pre-configured Bot
Predictive Analytics
Predictive Dialer
Predictive Modeling
Preventive Maintenance
Print Management
Prioritization
Proactive Chat
Problem Management
Procurement Management
Project Management
Proposal Generation
Push Notifications
QR Codes
Quality Assurance Management
Queue Management
Queue Manager
Quotes/Estimates
Real Time Chat
Real Time Editing
Real Time Monitoring
Real-time Chat
Recurring Issues
Referral Tracking
Relationship Mapping
Release & Deployment Management
Release Management
Remediation
Remote Access
Remote Protection
Remote Systems Monitoring
Reporting/Analytics
Requirements Review
Requisition Management
Residential Properties
Response Management
ROI Tracking
Root-Cause Diagnosis
Routing
Saas helpdesk software
Sales Forecasting
Scenario Planning
Scheduled Messaging
Scheduling
Screen Sharing
Search
Self Service Portal
Self-service automation
Sell Side (Customers)
Sentiment Analysis
Server Monitoring
Server Performance
Service Automation
Service Catalog
Service Catalog Management
Service Desk (ITIL ITSM)
Service History
Service History Tracking
Service Level Agreement (SLA) Management
Service Level Management
Service Reporting
Session Recording
Session Transfer
Shared Inboxes
Shared Mailboxes
Signature Management
SLA Management
SLA Monitoring
Social Media Integration
Social Media Metrics
Social Media Monitoring
Software Inventory
Software License Management
Software Metrics
Spam Blocker
Specialty Contracts
Supplier Management
Survey Management
Task automation
Task Management
Team Chat
Team Management
Template Management
Territory Management
Text Analysis
Text to Speech
Third Party Integration
Ticket Automation
Ticket Management
Ticket/Issue Tracking
Ticketing system
Time Clock
To-Do List
Transaction Monitoring
Transfers/Routing
Trend Analysis
Troubleshooting Reports
Two-Way Communication
Uptime Monitoring
Uptime Reporting
Usage Reporting
Usage Tracking / Analytics
User Activity Monitoring
Vegetation Mapping
Vendor Management
Version Control
Video Content
Virtual Assistant
Virtual Personal Assistant (VPA)
Visual Notifications
Voice Customization
Voice Mail
Warranty Management
Warranty Tracking
Web Threat Management
Web Traffic Reporting
Website Analytics
Website Visitor Tracking
Whitelisting / Blacklisting
Work order management
Workflow Automation
Workflow Management

Billing for Data
Billing for Voice
Call Monitoring
Chargeback Tracking
Contract Negotiation
CRM
Custom Rate Plans
Discount Management
Fixed Line Compatibility
Internal Cost Allocation
Metered Billing
Mobile Line Compatibility
Move / Add / Change Options
Procurement Management
Split Billing
Supports WiFi Hotspots
Usage Reporting

2D Drawing
Access control
Access Request Management
Account Management
Activity Log
Administrator Level Control
AI / Machine Learning
Anti Spam
Anti Virus
Application Access Control
Application Portfolio Management
Application Security
Approval Workflow
Architecture Governance
Archiving & Retention
Audit Trail
Availability Management
Availability Testing
Backup Log
Backup Management
Backup Scheduling
Bandwidth Monitoring
Baseline Manager
Behavior-Based Acceleration
Behavioral Analytics
Billing & Provisioning
Biometric
Capability Mapping
Capacity Analytics
Capacity Monitoring
Change Calendar
Change Management
Change Planning
Chat / Messaging
Cloud Backup
Compliance Management
Compression
Configuration Management
Connectivity Management
Consolidation
Contact Management
Content Management
Continuous Backup
Contract Management
Contract/License Management
Cost Management
Cost Tracking
CPU Monitoring
Credential Management
Cross Reference System
Dashboard
Data Collection
Data Discovery
Data Integration
Data Management
Data Mapping
Data Migration
Data Mobility
Data Profililng
Data Security
Data Visualization
Database Servers
Deletion Management
Demand Monitoring
Design Management
Desktop Virtualization
Device Auto Discovery
Device management
Diagnostic Testing
Diagnostic Tools
Diagramming
Disaster Recovery
Document Management
Email Attachment Protection
Email Management
Email Monitoring
Encryption
Endpoint Management
Event Logs
Event Tracking
Event-Based Notifications
File Access Control
File Sharing
FTP Monitoring
Full Transaction Diagnostics
Granular Access Controls
Guided Selling
Hardware Inventory
Help Desk
HIPAA Compliance
History Tracking
Identity Federation
Import/Export Data
Incident Management
Incident Reporting
Incremental Backup
Internal Affairs Administration
Internet Usage Monitoring
Intrusion Detection System
IP Address Monitoring
IP Protection
ISO Compliance
Issue Management
IT Asset Management
IT Budgeting
Iteration Planning
JCL Management
Knowledge Management
Knowledge-Based Authentication
KPIs
License Management
Live Chat
Local Server Options
Mail Server Monitoring
Maintenance Scheduling
Mass Notifications
Mobile Authentication
Multi-Cloud Management
Multi-Platform
Multi-User
Multifactor Authentication
Multiple Data Sources
Multiple System Support
Network Diagnosis
Network Logs
Network Resource Management
Onboarding
Out-of-Band Authentication
Password Generator
Password Management
Password Reset
Password Synchronization
Patch Management
Performance Analytics
Performance Control
Performance Management
Performance Metrics
Policy Creation Wizard
Policy Management
Power Management
Prioritization
Problem Management
Process Management
Product configurator
Product data management
Project Management
Proposal Generation
Quotes / Estimates
Real Time Monitoring
Release Management
Remediation
Remote Access
Remote Access Management
Remote Server Options
Remote Systems Monitoring
Renewal Management
Requirements Management
Requirements Review
Resource Management
Risk Assessment
Role Management
Roles Management
Root-Cause Diagnosis
SaaS Operations Management
Sarbanes-Oxley Compliance
Scenario Planning
Scheduling
Secure Data Storage
Security Event Log
Self Service Portal
Server Monitoring
Server Performance
Service Catalog
Service Reporting
Single Sign On
SLA Management
SLA Monitoring
Social Sign On
Software Inventory
Spyware Removal
Storage Management
Supplier Management
Supply Monitoring
Synchronization Management
Syslogs
Task Management
Templates
Thresholds
Ticket Management
Timeline Management
Trace individual transactions
Training Management
Transaction Monitoring
Transformation Roadmapping
Troubleshooting Reports
Two-Factor Authentication
Two-Way Communication
Uptime Monitoring
Uptime Reporting
Usage Tracking / Analytics
User Activity Monitoring
User Level Management
User Management
User Provisioning
Version Control
Virtual Machine Monitoring
Visualization
Vulnerability Scanning
Web Access / Restoration
Web Logs
Web Services
Web Threat Management
Web Traffic Reporting
Workflow Approval

A/B Testing
Access Controls/Permissions
Ad hoc Reporting
Admissions Management
Alerts/Notifications
API
API Design
API Lifecycle Management
Architecture Governance
Audience Targeting
Audit Management
Audit Trail
Automate IT Tasks
Backup and Recovery
Benchmarking
Billing & Provisioning
Brand Tracking
Campaign Analytics
Compliance Management
Container Management
Contract/License Management
Cost Management
Cost Tracking
Dashboard
Data Security
Demand Monitoring
Endpoint Management
Financial Data Protection
Frictionless Monitoring
Inventory Management
License Management
License Tracking
Node management
Onboarding
Performance Metrics
Policy Management
Procurement Management
Real Time Monitoring
Reduce SaaS Wastage
Renewal Management
Reporting
Reporting/Analytics
SaaS Operations Management
Self Service Portal
Shadow IT Detection
Sourcing Management
Spend Management
Subscription Management
Transaction History
Usage Tracking / Analytics
Vendor Management

Genuity Screenshots

Genuity Specifications

Get a closer look at the technical specifications and system requirements for Genuity. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly, Yearly

Accessibility :

API

Mobile Support

Desktop Platforms :

Web app

Language Support :

English

Business :

StartUps

SMBs

Enterprises

Available Support :

Phone

Live Support

Tickets

Genuity Categories on SoftwareSuggest :

Telecom Expense Management Software IT Management Software SaaS Management Software

Company Details :

Company Name : Genuity

Website : Visit Website

Genuity Comparisons

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Alternatives of Genuity

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Genuity FAQs

What are the top 5 features for Genuity?

The top 5 features for Genuity are:

Email Integration
Inventory Management
Self Service Portal
Customizable Branding
Compliance Management

What type of customer support is available from Genuity?

The available support which Genuity provides is:

Phone
Email
Live support
Tickets

Free Demo

Genuity

What is Genuity?

Key Features of Genuity

Genuity Screenshots

Genuity Specifications

Genuity Comparisons

Genuity Videos

Genuity Reviews (0)

Alternatives of Genuity

Genuity FAQs

What are the top 5 features for Genuity?

What type of customer support is available from Genuity?

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