HelpDeskZ
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What is HelpDeskZ?
HelpDeskZ is a free PHP-based software which allows you to manage your site's support with a web-based support ticket system. It provides the ability to receive and answer customers doubts or support issues with a user-friendly interface, and it can be easily translated to any language.
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Key Features of HelpDeskZ
Here are the powerful features that make HelpDeskZ stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Ticket Management
- Email Piping
- Knowledge Base
- Canned Responses
- Custom Fields
- User Management
- Department Management
- Priority Levels
- Status Tracking
- File Attachments
- Multi Language Support
- Customizable Templates
- Auto Responder
- Ticket History
- Search Functionality
- Reporting And Analytics
- Sla Management
- Notifications
- Role Based Access Control
- Api Integration
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HelpDeskZ Screenshots
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HelpDeskZ Specifications
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HelpDeskZ Comparisons
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HelpDeskZ Resources
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HelpDeskZ FAQs
What are the top 5 features for HelpDeskZ?
The top 5 features for HelpDeskZ are:
- Email Integration
- Customer DataBase
- Self Service Portal
- Live chat system
- Knowledge Base
What type of customer support is available from HelpDeskZ?
The available support which HelpDeskZ provides is:
What types of businesses does HelpDeskZ serve?
HelpDeskZ serves a wide range of businesses, including but not limited to Startups, SMBs & Agencies.
Who are the primary competitors of HelpDeskZ?
The three major competitors of HelpDeskZ are Neo, SupportBee and ALVAO Service Desk. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
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