What is KACE?

KACE is a fully featured Help Desk Software designed to serve Startups, SMEs. KACE provides end-to-end solutions designed for Web App. This online Help Desk system offers Service Level Agreement (SLA) Management, Customizable Branding, Hardware Inventory, Remote Access, Email Integration at one place.

Pricing

KACE Starting Price

Awards
KACE Award

Our Awards and Recognition

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Key Features of KACE

Here are the powerful features that make KACE stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Amazon
  • 2-Way Messaging
  • Account Alerts
  • Account Management
  • Action Management
  • Activity / News Feed
  • Activity Log
  • Activity Tracking
  • Admissions Management
  • Alerts / Escalation
  • Appointment Management
  • Approval Workflow
  • Archiving
  • Asset Budgeting
  • Asset Lifecycle Management
  • Asset Management
  • Asset Tracking
  • Assignment Management
  • Audit Management
  • Audit Trail
  • Automated Routing
  • Automatic Scans
  • Availability Management
  • Backlog Management
  • Backup Management
  • Bandwidth Monitoring
  • Barcoding / RFID
  • Baseline Manager
  • Batch Communications
  • Billing & Invoicing
  • Blended Call Center
  • Brainstorming
  • Calendar Management
  • Call Center
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Campaign Management
  • Campaign Tracking
  • Canned Responses
  • Capacity Monitoring
  • Case Management
  • Cataloging/Categorization
  • Change Calendar
  • Change Management
  • Change Planning
  • Channel Attribution
  • Channel Management
  • Chargeback Tracking
  • Chat / Messaging
  • Check-in / Check-out
  • Churn Management
  • CMDB
  • Collaboration
  • Commercial Properties
  • Commission management
  • Communication Management
  • Community Forums
  • Community Management
  • Complaint Classification
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Configuration Management
  • Contact Database
  • Contact Management
  • Content Management
  • Content Syndication
  • Contract Lifecycle Management
  • Contract Management
  • Contract Negotiation
  • Corrective Actions (CAPA)
  • Cost Tracking
  • Curriculum Management
  • Customer Complaint Tracking
  • Customer DataBase
  • Customer Engagement
  • Customer Journey Mapping
  • Customer Lifecycle Management
  • Customer Profiles
  • Customer Segmentation
  • Customer Support Tracking
  • Customizable Branding
  • Dashboard
  • Data Integration
  • Data Matching
  • Data Visualization
  • Decision Tree
  • Depreciation Management
  • Depreciation Tracking
  • Device management
  • Device Targeting
  • Discussion Boards
  • Discussion Threads
  • Dispatch Management
  • Dispatching
  • Disposal Management
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Archiving
  • Email Distribution
  • Email Integration
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Employee Database
  • Enrollment Management
  • Equipment Management
  • Equipment Tracking
  • Escalation Management
  • Event Logs
  • Event-Based Notifications
  • Expiry Notifications
  • Feedback Collection
  • Feedback Management
  • Field Sales Management
  • File Transfer
  • Filtering
  • Financial Aid Management
  • Fixed Line Compatibility
  • Forms Management
  • FTP Monitoring
  • GDPR Compliance
  • Geo Targeting
  • Government Contracts
  • Hardware Inventory
  • Help Desk Management
  • Impact Management
  • Inbound Call Center
  • Inbox Queue Management
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Instant Retrieval
  • Intent Recognition
  • Interaction Tracking
  • Interactive Content
  • Interactive Voice Response
  • Internal Cost Allocation
  • Internet Usage Monitoring
  • Inventory control
  • Inventory Management
  • Inventory Tracking
  • Issue Auditing
  • Issue Management
  • Issue Scheduling
  • Issue Tracking
  • IT Asset Management
  • Job Management
  • Knowledge Base Management
  • Knowledge Management
  • Known Issue Management
  • Lead Management
  • License Management
  • Live Chat
  • Location Tracking
  • Macros
  • Maintenance Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Manual Dialer
  • Mass Notifications
  • Message Personalization
  • Mobile Access
  • Mobile Notifications
  • Multi-Channel Collection
  • Multi-Channel Communication
  • Multi-Language
  • Multi-Patch Deployments
  • Multiple Brands Products
  • Network Monitoring
  • Network Wide Management
  • Newsletter Management
  • Notes Management
  • Notification Scheduling
  • Offline Form
  • On-Demand Communications
  • Onboarding
  • Online Activation
  • Online Forums
  • Opportunity Management
  • Outbound Call Center
  • Patch Management
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Policy Management
  • Pre-built Templates
  • Pre-configured Bot
  • Predictive Analytics
  • Predictive Dialer
  • Predictive Modeling
  • Preventive Maintenance
  • Print Management
  • Prioritization
  • Proactive Chat
  • Problem Management
  • Procurement Management
  • Project Management
  • Proposal Generation
  • Push Notifications
  • QR Codes
  • Quality Assurance Management
  • Queue Management
  • Queue Manager
  • Quotes/Estimates
  • Real Time Chat
  • Real Time Editing
  • Real Time Monitoring
  • Real-time Chat
  • Recurring Issues
  • Referral Tracking
  • Relationship Mapping
  • Release & Deployment Management
  • Release Management
  • Remediation
  • Remote Access
  • Remote Protection
  • Remote Systems Monitoring
  • Reporting/Analytics
  • Requirements Review
  • Requisition Management
  • Residential Properties
  • Response Management
  • ROI Tracking
  • Root-Cause Diagnosis
  • Routing
  • Saas helpdesk software
  • Sales Forecasting
  • Scenario Planning
  • Scheduled Messaging
  • Scheduling
  • Screen Sharing
  • Search
  • Self Service Portal
  • Self-service automation
  • Sell Side (Customers)
  • Sentiment Analysis
  • Server Monitoring
  • Server Performance
  • Service Automation
  • Service Catalog
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service History
  • Service History Tracking
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Service Reporting
  • Session Recording
  • Session Transfer
  • Shared Inboxes
  • Shared Mailboxes
  • Signature Management
  • SLA Management
  • SLA Monitoring
  • Social Media Integration
  • Social Media Metrics
  • Social Media Monitoring
  • Software Inventory
  • Software License Management
  • Software Metrics
  • Spam Blocker
  • Specialty Contracts
  • Supplier Management
  • Survey Management
  • Task automation
  • Task Management
  • Team Chat
  • Team Management
  • Template Management
  • Territory Management
  • Text Analysis
  • Text to Speech
  • Third Party Integration
  • Ticket Automation
  • Ticket Management
  • Ticket/Issue Tracking
  • Ticketing system
  • Time Clock
  • To-Do List
  • Transaction Monitoring
  • Transfers/Routing
  • Trend Analysis
  • Troubleshooting Reports
  • Two-Way Communication
  • Uptime Monitoring
  • Uptime Reporting
  • Usage Reporting
  • Usage Tracking / Analytics
  • User Activity Monitoring
  • Vegetation Mapping
  • Vendor Management
  • Version Control
  • Video Content
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Visual Notifications
  • Voice Customization
  • Voice Mail
  • Warranty Management
  • Warranty Tracking
  • Web Threat Management
  • Web Traffic Reporting
  • Website Analytics
  • Website Visitor Tracking
  • Whitelisting / Blacklisting
  • Work order management
  • Workflow Automation
  • Workflow Management
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  • Access Revocation
  • Administrator Level Control
  • Billing & Invoicing
  • Case Management
  • Code Enforcement
  • Code Maintenance
  • Compliance Management
  • Copy Protection
  • Court Records Search
  • Dashboard
  • Docket Management
  • Document Management
  • Expiration Management
  • Fee Maintenance
  • GIS
  • Hardware Inventory
  • Information Disclosure Management
  • Inspection Management
  • IP Portfolio Management
  • Letter generation
  • License Issuance
  • License Management
  • License Tracking
  • Network Diagnosis
  • Network Resource Management
  • Node management
  • Patent / Trademark Management
  • Permit Issuance
  • Photo Management
  • Planning & Zoning
  • Portable License
  • Portfolio Management
  • Product Activation
  • Product data management
  • Requirements Review
  • Self Service Portal
  • Server Monitoring
  • Spend Management
  • Subscription Management
  • Time & Expense Tracking
  • Timing Rights
  • Trial License
  • User Activity Monitoring
  • User Level Management
  • Violation History
  • Weed Abatement Control
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  • Activity Log
  • Antivirus
  • Behavioral Analytics
  • Whitelisting / Blacklisting
  • and list reporting
  • 3rd Party Integrations
  • Active Directory independent
  • Activity Dashboard
  • AI Security
  • Analytics
  • Application Control
  • Application Deployment and Management
  • Application Distribution
  • Application Whitelisting and Blacklisting
  • Asset Tracking and Monitoring
  • Automatic Backup
  • Automatic Reports
  • Blue Team Tools
  • Change Management
  • Clients Management
  • Compliance Monitoring and Reporting
  • Configuration Management
  • Data backup and recovery
  • Device Decommissioning and Retirement
  • Device Encryption and Data Protection
  • Device Health Monitoring
  • Device Imaging and Provisioning
  • Device Inventory Management
  • Device management
  • Device Performance Monitoring
  • Device Policy Enforcement
  • Disk Imaging
  • Dynamic Groups
  • Endpoint Compliance Auditing
  • Endpoint Data Loss Prevention
  • Endpoint Detection and Response (EDR)
  • Endpoint Firewall Management
  • Endpoint Management
  • Endpoint Privilege Management
  • Endpoint protection
  • Endpoint Reporting and Analytics
  • Endpoint Security Management
  • Enterprise Mobility Management (EMM)
  • Extended Detection and Response (XDR)
  • Help Desk
  • Identity Threat Detection and Response (ITDR)
  • Incident Management and Response
  • Incident Response
  • Instant execution
  • Inventory data
  • IoT
  • IT Asset Management
  • IT Management
  • IT Security
  • IT Service
  • ITSM
  • License Management
  • Mobile application management
  • Mobile Device Management
  • Mobile Device Management (MDM)
  • Multi tenant
  • OS Deployment
  • Patch Management
  • Policy Management
  • Policy Management and Enforcement
  • Privileged Access Management
  • PXE boot / WinPE
  • Remote Control
  • Remote Device Management
  • Remote Troubleshooting and Support
  • Reporting
  • Schedule
  • Security policy enforcement
  • Self Service Portal
  • Self Service Tools
  • Software Asset Management (SAM)
  • Software cost centers
  • Software Development
  • Software Inventory Management
  • Software License Management
  • System Monitoring
  • Usage metering
  • User access control
  • User Activity Monitoring
  • Vulnerability Assessment and Remediation
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KACE Specifications

Get a closer look at the technical specifications and system requirements for KACE. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
Windows
Language Support :
English
Business :
StartUps
SMBs
Agencies
Enterprises
Available Support :
Email
KACE Categories on SoftwareSuggest :
Company Details :
Company Name : Magnaquest Technologies
Headquarter : Hyderabad
Website : Visit Website
Full Address : Ruby Towers, 14, Image Gardens Road, Madhapur, Hyderabad, Telangana, 500081

KACE Comparisons

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Alternatives of KACE

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KACE FAQs

What are the top 5 features for KACE?

The top 5 features for KACE are:

  • Email Integration
  • Self Service Portal
  • Customizable Branding
  • Compliance Management
  • Software Inventory

What type of customer support is available from KACE?

The available support which KACE provides is:

  • Email

Where is the headquarters/company of KACE located?

The headquarters/company of KACE is located at Hyderabad.

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