What is Capsule CRM?

Capsule CRM is Online hosted CRM system for individuals, small businesses and sales teams wanting a simple, effective and affordable solution. Use Capsule to keep track lead of the people and companies you do business with, communications with them, opportunities in the pipeline, and what needs to be done when.

Pricing

Capsule CRM Starting Price

$ 12/User/Month

Awards
Capsule CRM Award

Our Awards and Recognition

More Awards
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Capsule CRM Screenshots

Key Features of Capsule CRM

Here are the powerful features that make Capsule CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • 1-click installationWorks with GoogleApps
  • A/B Testing
  • Access control
  • Access Controls/Permissions
  • Access Monitoring
  • Account Alerts
  • Account Based Marketing
  • Account Management
  • Accounting
  • Accounting Integration
  • Accounts payable
  • Accounts Receivable
  • Action Item Tracking
  • Actionable Segmentation Enhancements
  • Actionable Telematics
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad Hoc Reports
  • Advertising Campaigns
  • Advocate Management
  • AI Recommendations
  • Alerts / Escalation
  • Allocation
  • Alumni Management
  • Analytics
  • Analytics/ROI Tracking
  • Annotations
  • Application Management
  • Appointment Management
  • Appointment Reminders
  • Approval Process Control
  • Approval Workflow
  • Archiving
  • Archiving & Retention
  • Assessment Generation
  • Asset Management
  • Assignment Management
  • Assisted Living
  • Attendance management
  • Attendance Tracking
  • Attendee Management
  • Audience Segmentation
  • Audience Targeting
  • Audio Content
  • Auto Dialer
  • Auto-Responders
  • Automated Publishing
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Formatting
  • Automatic Player Updates
  • Automatic Re-ordering
  • Automation Templates Enhancements
  • Automotive Calculated Insights
  • Automotive Data Bundle
  • Automotive Loan and Lease Console
  • Background Screening
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Scanning
  • Barcoding / RFID
  • Benchmarking
  • Bill Audit
  • Bill Database
  • Bill Importing
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Billing Inquiry Manager
  • Billing Portal
  • Blended Call Center
  • Box Office Management
  • Budgeting & Forecasting
  • Business Card/Badge Scanning
  • Business Process Automation
  • Calendar Management
  • Calendar Sync
  • Call Center Management
  • Call List Management
  • Call Logging
  • Call Management
  • Call Monitoring
  • Call Parking
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Call Sharing
  • Campaign Analysis
  • Campaign Management
  • Campaign Personalization
  • Campaign Segmentation
  • CAN SPAM Compliance
  • Candidate Tracking
  • Canned Responses
  • Capacity Planning
  • Capture Leads from Twitter/Facebooks
  • Case Management
  • Case Notes
  • Catalog Management
  • Cataloging/Categorization
  • Centralized Inbox
  • Channel Management
  • Chapter Management
  • Check-In Manager
  • Claims Management
  • Claims Processing
  • Class Management
  • Clean Energy Program Management
  • Client / Property Matching
  • Client database
  • Client Management
  • Client Portal
  • Client Tracking
  • Client/Property Matching
  • Cloud Computing
  • Cold calling
  • Collaboration
  • Collaborative Writing
  • Collections Management
  • Comment Moderation
  • Commission management
  • Committee Management
  • Communication Management
  • Communication Tracking
  • Community Management
  • Complaint Monitoring
  • Completion Tracking
  • Compliance Tracking
  • Concessions Management
  • Conferences/Conventions
  • Connected Vehicle Visualization
  • Consent Management
  • Contact Database
  • Contact Discovery
  • Contact Import/Export
  • Contact Management
  • Contact Manager
  • Content analytics
  • Content Management
  • Content marketing
  • Content repository
  • Content Scheduling
  • Content Syndication
  • Contextual Targeting
  • Contingency Billing
  • Contract Management
  • Contribution Tracking
  • Conversion Tracking
  • Cost Tracking
  • Create Subtasks
  • CRM
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Advocacy
  • Customer Communications Management
  • Customer DataBase
  • Customer Management
  • Customer Profiles
  • Customer Review Platform
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Support Tracking
  • Customer Surveys
  • Customer Targeting
  • Customizable Branding
  • Customizable CTAs
  • Customizable Dashboard
  • Customizable invoices
  • Customizable Templates
  • Customization
  • Dashboard
  • Data Analysis
  • Data Enrichment
  • Data Extraction
  • Data Integration
  • Data Management
  • Data Mapping
  • Data Modeling
  • Data Security
  • Data Source Connectors
  • Data Source Integrations
  • Data Visualization
  • Deal Management
  • Delivery Management
  • Demographic Data
  • Dependency Management
  • Deployment Management
  • Developer API
  • Digital Asset Management
  • Discount Management
  • Discussion Boards
  • Distributed Call Recording
  • Distribution Management
  • Distributor Management
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Retention
  • Document Storage
  • Donor Management
  • Donor Targeting
  • Drag & Drop
  • Drill Down
  • Drip Campaigns
  • Due date tracking
  • Dues Management
  • Dunning Management
  • Dynamic content
  • E-forms
  • Einstein Copilot
  • eLearning Authoring Tools
  • Election Management
  • Electronic Signature
  • Email Integration
  • Email Marketing
  • Email Marketing / SMS Marketing
  • Email Response Control
  • Email Templates
  • Employee Database
  • Employee Management
  • EMR/EHR
  • Energy Price Analysis
  • Engagement Monitoring
  • Enhanced Local Listings
  • Enterprise Asset Management
  • Enterprise Sales Management Enhancements
  • ERP
  • Escalation Management
  • Estimates & Invoices
  • Event Management
  • Event Triggered Actions
  • Event Triggered Email
  • Event-Based Notifications
  • Expense Management
  • Expense Tracking
  • Experience Management
  • Facility Scheduling
  • Feedback Collection
  • Field Sales Management
  • Field service management
  • File Sharing
  • Financial CRM
  • Financial Engagement
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Food & Beverage Management
  • Forecasting
  • Form Builder
  • Forms Management
  • Full Text Search
  • Functions / Calculations
  • Fundraising Management
  • Gamification
  • GDPR Compliance
  • General Admission
  • Geo Targeting
  • Gift Card Management
  • Goal Tracking
  • Goals / Quota Management
  • Group Posting
  • Group Scheduling
  • Healthcare CRM
  • Help Desk
  • Home Health Enhancements
  • Hourly billing
  • Household Tracking
  • HR Management
  • Image Editor
  • Image Library
  • Import / Export Management
  • Inbound Call Center
  • Inbound Reporting
  • Incident Management
  • Influence Tracking
  • Initial Assessments
  • Inquiry Management
  • Instant Retrieval
  • Insurance Rating
  • Interaction Tracking
  • Interactive
  • Interactive Voice Response
  • Internal Chat Integration
  • Internal HR
  • Interoperability Enhancements
  • Interview Management
  • Interview Scheduling
  • Inventory Management
  • Invoice
  • Invoice Management
  • Invoice Processing
  • Issue Auditing
  • IT Asset Management
  • IVR / Voice Recognition
  • Job Board Posting
  • Job Scheduling
  • Jobs Board
  • Kanban Board
  • Key Performance Indicators
  • Kiosk Ticketing
  • Kitting
  • Knowledge Base
  • Knowledge Base Management
  • Knowledge Library
  • Knowledge Management
  • KPIs
  • Landing Pages
  • Landing Pages/Web Forms
  • Law Firms
  • Law Practice Management
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Enrichment
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Legal Case Management
  • Legal CRM
  • Life Sciences
  • List Management
  • Live Chat
  • Load Forecasting
  • Loan Origination
  • Loyalty Program
  • Mailing list management
  • Maintenance Management
  • Maintenance Scheduling
  • Manage Quotations
  • Manage Tasks
  • Manual Dialer
  • Manufacturing CRM
  • Mapping
  • Marketing Analytics
  • Marketing Automation
  • Marketing Automation Integration
  • Marketing Collateral
  • Marketing Management
  • Marketing Reports
  • Mass Email
  • Media Library
  • Medical History Records
  • Meeting Management
  • Member Communities
  • Member Database
  • Member Directory
  • Member Management
  • Member Portal
  • Member types
  • Membership Database
  • Membership Management
  • Membership Renewals
  • MES
  • Meter Tracking
  • Mobile Access
  • Mobile App
  • Mobile Optimized Emails
  • Mobile Payments
  • Mobile Ticketing
  • Mobile Time Tracking
  • Mortgage and Loans
  • Mortgage CRM
  • MRP
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Country
  • Multi-Currency
  • Multi-Facility
  • Multi-Location
  • Multi-Provider Practice
  • Multi-Screen Support
  • Multi-Site Management
  • Multi-Store Management
  • Multiple Billing Rates
  • Multiple Site Management
  • Network Monitoring
  • Offline Access
  • Offline Form
  • Offline Time Tracking
  • OLAP
  • Omnichannel Communication
  • On-Demand (SaaS)
  • Onboarding
  • Online Booking
  • Online Calendar
  • Online Giving
  • Online invoicing
  • Online Payment Processing
  • Online payments
  • Online Registration
  • Online Reviews
  • Online Store
  • Online Ticketing
  • Onsite Ticketing
  • Opportunity Management
  • Order Entry
  • Order Management
  • Order Tracking
  • Outbound Call Center
  • Outbound Reporting
  • Pageview Tracking
  • Partner Cloud (VAR or Service Provider)
  • Patient Communications
  • Patient Management
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pharma CRM
  • Pharmaceutical and Biotech
  • Phone & Video Calls
  • Physician Management
  • PIA / DPIA
  • Pipeline Management
  • Pledge Management
  • Plug-And-Play Integration
  • Point of Sale (POS)
  • Policy Management
  • Political Advocacy
  • Post Management
  • Post Scheduling
  • Predictive Analytics
  • Predictive Dialer
  • Presales
  • Pricing Management
  • Print-at-Home
  • Private Cloud
  • Private Dashboards
  • Private Equity
  • Proactive Chat
  • Process Mapping
  • Process Modeling & Designing
  • Product Catalog
  • Product configurator
  • Product Database
  • Products & Price Books
  • Profitability Analysis
  • Program Management
  • Progress Tracking
  • Progressive Dialer
  • Project Accounting
  • Project billing
  • Project Management
  • Promotion Transfer
  • Promotions Management
  • Prompt Builder
  • Property Alerts
  • Property Database
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Public Dashboards
  • Purchase Order Management
  • Purchasing
  • Quality Control
  • Quality Management
  • Queue Management
  • Quote Management
  • Quotes / Proposals
  • Quotes/Estimates
  • Quotes/Proposals
  • Real Time Analytics
  • Real-time Chat
  • Receipt Management
  • Recommendation Engine
  • Recording Bookmarking
  • Recruiting Firms
  • Recruitment Management
  • Recurring Appointments
  • Recurring Billing
  • Recurring Giving
  • Recurring Issues
  • Recurring/Subscription Billing
  • Reference Checking
  • Referral Source Tracking
  • Referral Tracking
  • Reimbursement Management
  • Relationship Tracking
  • Remote Display Management
  • Remote Document Access
  • Report Export
  • Reporting & statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Response Management
  • Restaurant POS
  • Resume Parsing
  • Resume Search
  • Retail POS
  • Returns Management
  • Review Monitoring
  • Reviews Management
  • RFP Management
  • Ringless Voicemail Drop
  • Risk Management
  • Room Block Management
  • Rules-Based Workflow
  • Safety Management
  • Sales
  • Sales Agreement Enhancements
  • Sales Dashboards & Reports
  • Sales Force Automation
  • Sales Forecasting
  • Sales Intelligence
  • Sales Management
  • Sales pipeline management
  • Sales Pipeline Tracking
  • Sales Quotes
  • Sales Reports
  • Sales Tracking
  • Scheduled / Automated Reports
  • Scheduling
  • Scheduling & Appointments
  • Scorecards
  • Screen Sharing
  • Search
  • Search Marketing
  • Search/Filter
  • Season Tickets
  • Segmentation
  • Self Service Portal
  • Sensitive Data Identification
  • Sentiment Analysis
  • SEO Management
  • Service History Tracking
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Shipping Management
  • Single Provider Practice
  • Small Group Management
  • Social CRM
  • Social Marketing
  • Social Media Integration
  • Social media management
  • Social Media Metrics
  • Social Media Monitoring
  • Social Media Promotion
  • Solution Management
  • Source Tracking
  • Special Order Management
  • Spend Control
  • Staff Management
  • Strategic Planning
  • Subscriber Management
  • Supplier and Purchase Order Management
  • Supplier Management
  • Supply Chain Management
  • Survey Management
  • Surveys & Feedback
  • Target Account Identification
  • Task Management
  • Tax Calculator
  • Tax Forms
  • Tax Management
  • Team Assignments
  • Team Management
  • TeamChat
  • Telemarketing Management
  • Template Management
  • Templates
  • Territory Management
  • Text Editing
  • Text Editor
  • Text Messaging
  • Third Party Integration
  • Third party integrations
  • Ticket Brokering
  • Ticket/Issue Tracking
  • Ticketing
  • Time & Expense Tracking
  • Time Management
  • Time on Site Tracking
  • Time Planning
  • Time Tracking
  • TMF API Enhancements
  • Traceability
  • Tradesman Job Management
  • Training Management
  • Transaction Dispute Management Enhancements
  • Transportation Dispatch
  • Treatment Plans
  • Trend / Problem Indicators
  • Trend Analysis
  • Trust Accounting
  • User Interaction Tracking
  • Vendor Management
  • Version Control
  • Video Content
  • VIN Lookup
  • VIP & Discount Tickets
  • Visitor Identification
  • Visual Analytics
  • Visual Editor
  • Voice & Data Integration
  • VoIP
  • Volunteer Management
  • Warehouse Management
  • Web Forms
  • Website Management
  • Website Personalization
  • Website Visitor Tracking
  • Widgets
  • Work order management
  • Workflow Automation
  • Workflow Configuration
  • Workflow Management
  • WYSIWYG Email Editor
  • WYSIWYG Rich Text Editing
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  • A/B Testing
  • Access control
  • Access Monitoring
  • Activity Tracking
  • Affiliate Management
  • Analytics
  • Analytics/ROI Tracking
  • Application Integration
  • Applications Management
  • Auto-Dialer
  • Bulk Email Verification
  • Business Card/Badge Scanning
  • Call & SMS Tracking
  • Call Hunting & Routing
  • Call List Management
  • Call Management
  • Call Recording
  • Call Routing
  • Campaign Management
  • Campaign Personalization
  • Catch-all Server Detection
  • Channel Analytics
  • Cloud & On-Premise Telephony
  • Collaboration
  • Contact Discovery
  • Contact Import/Export
  • Contact Management
  • Contact Manager
  • Content Management
  • Contextual Guidance
  • Conversion Tracking
  • Correlation Analysis
  • CRM
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • CRM integration
  • Custom Fields
  • Custom Sales Cadences
  • Custom Sales Funnel Flow
  • Customer Segmentation
  • Customizable CTAs
  • Customization
  • Dashboard
  • Data Extraction
  • Data Management
  • Data Verification
  • Developer API
  • Document Management
  • Domain Check
  • Drip Campaigns
  • Drip Email Marketing
  • Dynamic content
  • Dynamic Modeling
  • Email Integration
  • Email Marketing / SMS Marketing
  • Email Templates
  • ERP Integration
  • Facebook Lead Gen Ad Integration
  • File Sharing
  • Forecasting
  • Form Builder
  • Gamification
  • Goal Tracking
  • Goals / Quota Management
  • Graphical Data Presentation
  • Import & Export Data
  • Inquiry Management
  • Intent Recognition
  • Interaction tracking
  • Invoices
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Assignment
  • Lead Capture
  • Lead Distribution
  • Lead Enrichment
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Lead Verification
  • Marketing Automation
  • Mass Email
  • Meeting Management
  • Modeling & Simulation
  • Multiple Site Management
  • Offline Lead Capturing - Events & Conferences
  • On-Demand (SaaS)
  • Online Activation
  • Online Offline Lead Capturing
  • Opportunity Management
  • Pageview Tracking
  • Partner Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pre Sales Cadences
  • Presentation Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Ratings & Reviews
  • Real Time Analytics
  • Real Time Comparisons
  • Referral Source Tracking
  • Reseller Management
  • Sales Analytics
  • Sales Force Automation
  • Sales Forecasting
  • Sales Intelligence
  • Sales Pipeline Tracking
  • Sales Quotes
  • Sales Reporting
  • Sales Tracking
  • Sales Trend Analysis
  • Search Marketing
  • Segmentation
  • Single Email Verification
  • Site Search Tracking
  • Social Marketing
  • Social Media - Profile Enrichment
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Target Account Identification
  • Territory Management
  • Time on Site Tracking
  • Training Management
  • User Interaction Tracking
  • Visitor Identification
  • Web Forms
  • Website Visitor Tracking
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  • Contact Management
  • Lead Management
  • Accounting
  • Activity Tracking
  • Appointment Scheduling
  • Billing & Invoicing
  • Brand Management
  • Calendar Management
  • Call Management
  • Campaign Management
  • Cash Flow Analysis
  • Client / Property Matching
  • Client database
  • Collaboration
  • Commercial Leases
  • Commercial Properties
  • Commission management
  • Contact Management
  • Contract Management
  • Critical Date Alerts
  • CRM
  • Customer DataBase
  • Customer Segmentation
  • Dashboard
  • Data Protection
  • Data storage management
  • Deal Management
  • Document Tagging
  • Document Templates
  • Due Diligence Management
  • Electronic Signature
  • Email Marketing / SMS Marketing
  • Expense Management
  • File Sharing
  • Flyer / Catalog Printing
  • For Appraisers
  • For Brokers
  • For Investors
  • For Property Managers
  • Insurance Management
  • Interaction Tracking
  • Landlord Database
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Lease Management
  • Listing Management
  • Maintenance Management
  • Owner Portal
  • Pipeline Management
  • Portfolio Management
  • Presentation Tools
  • Procurement Management
  • Project Management
  • Property Alerts
  • Property Database
  • Property Management
  • Prospecting Tools
  • Real Estate CRM
  • Referral Tracking
  • Retail Leases
  • Sales Performance Reports
  • Secure Preview
  • Segmentation
  • Source Tracking
  • Strategic Planning
  • Task Management
  • Tenant Database
  • Tenant Portal
  • Transaction Review
  • Vacancy Tracking
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  • Cataloging / Categorization
  • CRM
  • CRM integration
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Live chat system
  • Performance Metrics
  • Search
  • Search Option
  • Self Service Portal
  • A/B Testing
  • Activity Tracking
  • Analytics/ROI Tracking
  • Appointment Management
  • Calendar/Reminder System
  • Call Management
  • Campaign Management
  • Channel Management
  • Contact Database
  • Contact History
  • Contact import and export
  • Contact Import/Export
  • Contact Management
  • Contract Management
  • Customer DataBase
  • Customer Pipeline
  • Data Capture and Transfer
  • Data Entry
  • Data Entry Verification
  • Data Extraction
  • Data Verification
  • Design Templates
  • Drip Campaigns
  • Email Marketing
  • Form Builder
  • Group Management
  • Image Editor
  • Interaction Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Enrichment
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Meeting Management
  • Notes Management
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Project Management
  • Prospecting Tools
  • Referral Tracking
  • Remote Capture
  • Sales pipeline management
  • Search / Filter
  • Search Marketing
  • Search/Filter
  • Segmentation
  • Shared Contacts
  • Social Marketing
  • Social Media Metrics
  • Source Tracking
  • Task Management
  • Team Chat
  • Website Visitor Tracking
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Capsule CRM Pricing

Here are the pricing plans for Capsule CRM. Choose the plan that best fits your requirements and budget. Get Detailed Capsule CRM pricing as per your requirements.

Professional
$ 12
User/Month
  • 2GB storage per user
  • 50,000 contacts
  • Unlimited opportunities
  • Unlimited cases
  • Premium integrations including Xero, FreshBooks, MailChimp, Wufoo & more
Pricing

Capsule CRM Specifications

Get a closer look at the technical specifications and system requirements for Capsule CRM. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
MacOs
Windows
Mobile Platforms :
Language Support :
English
Business :
Freelancers
StartUps
Available Support :
Email
Tickets
Company Details :
Company Name : Zestia Limited
Headquarter :
Website : Visit Website
Full Address : None indicated

Capsule CRM Comparisons

Compare Capsule CRM with other similar options available in CRM Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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Capsule CRM Videos

Overall Capsule CRM Reviews

Thinking about using Capsule CRM? Check out verified user reviews & ratings based on Capsule CRM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

4.3/5

Based on 3 Reviews

Write a Review Or
Ask a question
Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.3

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

3 Capsule CRM Reviews

Hear directly from customers who have used Capsule CRM. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Dhaval

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 04, 2017

It is one of the best CRM tools

With Capsule crm software the users can be sure of achieving the set goals. It works really well with specific tasks. It tracks the sales pipeline and my team can easily use the charts for planning resources and capacity. The xero add-on feature is very useful. It is affordable to begin with and it provides FREE contacts limited to 250. The software is completely web based and the users do not have to install anything. It can be configured and the usage is pretty flexible. Provides excellent online documentation and support FAQs for new users. Neat user interface. It is scalable and it grows with your organisation. Capsule crm also works with mobile devices and Windows, MAC and other platforms.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Ajay

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Apr 04, 2017

Very nice product

With Capsule crm software it is much easier to track relationships and communications between employees and clients. Assigning and task tracking can be done without much trouble. The software is light and the users can navigate through the entire interface. It has great export and query functionalities. Having used many other CRM software before I must say that Capsule has managed to stand out with its impressive package and services. The user interface is accessible enough and all its settings are in depth. This makes room for professional alterations that can be customized for any particular use. We are impressed with how multiple shared relationships and communications across a very populous team can be tracked. Amazing software with extensible capabilities.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Neha

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Apr 03, 2017

Amazing production

My team and I deployed Capsule crm system about a month ago and we are very pleased with it. With time we were able to adjust all the software capabilities according to our business process which helped a lot in streamlining our efficiency. My staff simply enjoys how simple and straightforward the software is. The customer service team at Capsule CRM is always helpful and quick in response and answers. They are very friendly too and make sure that all the doubts are sorted. My team has suggested some features that they would love to have and the Capsule tech team has been extremely receptive of that. The entire software team is constantly working towards its improvement. The software can be customized and tailored to a significant extent based on the user's needs. Highly recommend Capsule for a better CRM.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

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Explore alternative software options that can fulfill similar requirements as Capsule CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Capsule CRM FAQs

How much does Capsule CRM cost?

The starting price of Capsule CRM is ₹ 864/User/Month. It has different pricing plans:

  1. Professional : ₹ 864/User/Month

Capsule CRM also provides a free trial to users.

What are the top 5 features for Capsule CRM?

The top 5 features for Capsule CRM are:

  • Cloud Computing
  • Contact Manager
  • Developer API
  • Document Management
  • Email Marketing / SMS Marketing

What type of customer support is available from Capsule CRM?

The available support which Capsule CRM provides is:

  • Email
  • Tickets
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