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About Creatio (formerly bpm’online)

Creatio (formerly bpm’online) is a leading low-code, process automation and CRM company. It has been highly recognized as a market leader by key industry analysts. Creatio’s intelligent platform accelerates sales, marketing, service and operations for thousands of customers and hundreds of partners worldwide. The mission of Creatio is to help companies ACCELERATE!

Creatio (formerly bpm’online) Screenshots (5)

Creatio (formerly bpm’online) Video

Creatio (formerly bpm’online) Pricing

Creatio (formerly bpm’online) Features

  • Accounting
  • Capture Leads from Twitter/Facebooks
  • Case Management
  • Cloud Computing
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
  • Developer API
  • Document Management
  • Email Integration
  • Email Marketing / SMS Marketing
  • Email Templates
  • Expense Management
  • Inventory Management
  • Invoice
  • Lead Generation
  • Marketing Analytics
  • Marketing Automation
  • Marketing Collateral
  • Mass Email
  • On-Demand (SaaS)
  • Partner Cloud (VAR or Service Provider)
  • Performance Management
  • Plug-And-Play Integration
  • Private Cloud
  • Product Database
  • Products & Price Books
  • Project Management
  • Supplier and Purchase Order Management
  • Sales Quotes
  • Social CRM
  • Solution Management
  • Appointment Management
  • Sales Forecasting
  • Sales Tracking
  • Opportunity Management
  • Mobile App
  • Lead Management
  • Sales Force Automation
  • Customer DataBase
  • Field Sales Management
  • Workflow Management
  • Dashboard
  • Call Center Management
  • Lead Scoring
  • Pipeline Management
  • Campaign Management
  • Contract Management
  • Web Forms
  • Real Time Analytics
  • Import & Export Data
  • Proposal Management
  • Manage Quotations
  • Inquiry Management
  • Team Management
  • Interaction Tracking
  • Landing Pages
  • List Management
  • Product Catalog
  • Quotes Management
  • Customization
  • Access Monitoring
  • Sales Pipeline Tracking
  • Sales Dashboards & Reports
  • Omnichannel Communication


  • Deployment:


  • Payment:


  • check_circle Api
  • check_circle Customization
  • check_circle Mobile Support

Desktop Platforms

  • check_circle Web App
  • check_circle Windows
  • check_circle Mac

Mobile Platforms

  • cancel iOS
  • cancel Android

Language Support

  • check_circle English

Creatio (formerly bpm’online) Users


  • check_circle Freelancers
  • check_circle StartUps
  • check_circle SMEs
  • check_circle Agencies
  • check_circle Enterprises

Available Support

  • check_circle Email
  • cancel Phone
  • cancel Live Support
  • cancel Training
  • cancel Tickets

Company Details

Creatio (formerly bpm’online) Description

Creatio (formerly bpm’online) is a global provider of top-notch process-driven CRM for marketing, sales, and service. The beauty and the core value of bpm’online products is the agility to change processes faster than ever and align marketing, sales, and service on a single platform. Users love Creatio’s engaging interface with a social look and feel, free from redundant information to keep them focused on what’s relevant. Today, the company serves thousands of customers worldwide.

Creatio (formerly bpm’online) CRM software delivers end-to-end processes to manage a complete customer journey – from lead to order, and to ongoing account maintenance.

Alternatives of Creatio (formerly bpm’online)

Overall Reviews

Overall Rating

4.8 /5



Ease of use


Value for money


Customer support

Likelihood to recommend

Creatio (formerly bpm’online) Reviews (4)

Viral Virani
Overall rating

Good software for customer support

Apr 21, 2017

My company depends mainly on the quality of customer center performance. It was a huge relief when we launched BPM online CRM. Every single task is organized in a way that it will speed up the workflow and improve our service for customers. My team is able to process all client requests on time without the help of any agents. BPM Online CRM has truly become an important asset for my firm. We have been at the receiving end of some really positive feedback. My firm has largely benefitted from implementation of this CRM software. My team uses all the analysis functions related to work performance for our service agents. This feature helped us to evaluate the time spent by every agent on different activities. It also helped us in reducing the amount of time spent on data input and analysis. Overall, I have observed immense amount of efficiency in the workflow and business processes ever since we deployed BPM online CRM.

Useful 0
Manisha Lakhani
Overall rating

Great Software

Apr 20, 2017

BPMonline is a cloud based CRM software that merges client relationship management and business process management tools. The heart of this CRM system is its business process design that allows better process modeling and execution. Implementation of a new process is as simple as modifying an old one. BPM online CRM is easily customizable and it gives my business an incredible insight into product and business development, account ROI etc. Data entry and analysis can be now automatically done with the help of BPM in a matter of minutes. My firm develops custom e-commerce campaigns for a wide range of clients. We needed a solution that would seamlessly blend sales tracking and project management. BPM Online's process creator allowed my team to build a complex process that would adapt to our client needs in real-time and align with the sales process. The reporting capabilities are great and all the reports can be customized. BPM online CRM offers what other CRM software can't at a price 10X lower than them. Great software!  

Useful 0
Cassandra Daniels

Review source

Verified Reviewer :
Overall rating

Awesome CRM

Mar 29, 2017

Extensive functionality and user-friendly interface. Powerful business process tools.

Useful 0
Jeremy Viberdorf

Review source

Verified Reviewer :
Overall rating

Powerful and visually appealing CRM

Mar 27, 2017

Among other vendors that we considered, we choose bpm'online. With the help of bpm'online CRM, we aligned the work of our marketing, sales and service teams and integrated data from different channels. The bpm'online system provided us with the convenient tool working with lead management. Now, our marketing team can track the complete customer journey. Also, reporting dashboards are powerful and visually appealing. We definitely made a right choice.

Useful 0

Creatio (formerly bpm’online) FAQs

What are the main features of Creatio (formerly bpm’online) ?


The key features of Creatio (formerly bpm’online) are as follows:

labelCapture Leads from Twitter/Facebooks

labelCloud Computing

labelCRM & Sales Dashboards

labelCRM Analytics

labelDeveloper API

labelEmail Integration

labelEmail Templates

labelInventory Management

labelLead Generation

labelMarketing Automation

labelMass Email

labelPartner Cloud (VAR or Service Provider)

labelPlug-And-Play Integration

labelProduct Database

labelProject Management

labelSales Quotes

labelSolution Management

labelSales Forecasting

labelOpportunity Management

labelLead Management

labelCustomer DataBase

labelWorkflow Management

labelCall Center Management

labelPipeline Management

labelContract Management

labelReal Time Analytics

labelProposal Management

labelInquiry Management

labelInteraction Tracking

labelList Management

labelQuotes Management

labelAccess Monitoring

labelSales Dashboards & Reports

How much does Creatio (formerly bpm’online) cost?


Cost not specified.
Free trial : Available

Who are the typical users of Creatio (formerly bpm’online)?


Creatio (formerly bpm’online) has the following typical customers: Freelancer, Startups, SMEs, Agencies, Enterprises

Which mobile platforms does Creatio (formerly bpm’online) support?


Creatio (formerly bpm’online) supports the following devices: IOS, Android, WinPhone

Which operating system does Creatio (formerly bpm’online) support?


Creatio (formerly bpm’online) supports the following operation system : Web App, Windows, Mac

What payment method does Creatio (formerly bpm’online) support?


Creatio (formerly bpm’online) supports the following payment methods : Onetime, Saas

What is the deployment type?


Creatio (formerly bpm’online) has Web based, Installed deployment.

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