What is Gorgias?

Gorgias is a flawless help desk software for Shopify stores and manages customer communication at one place. It automatically responds to basic customer queries and provides dashboard support with notifications.

Pricing

Gorgias Starting Price

$ 60/Per Month

Awards
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Our Awards and Recognition

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Key Features of Gorgias

Here are the powerful features that make Gorgias stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Document Management
  • Email Integration
  • Inventory Management
  • Customizable Branding
  • Alerts/Escalation
  • Automated Routing
  • Service Desk (ITIL ITSM)
  • Ticket Management
  • Issue Tracking
  • Network Monitoring
  • Interaction Tracking
  • Multi-Channel Communication
  • Real Time Chat
  • IT Asset Management

Gorgias Pricing

Here are the pricing plans for Gorgias. Choose the plan that best fits your requirements and budget. Get Detailed Gorgias pricing as per your requirements.

Basic
$ 60
Per Month
  • Unlimited agents
  • 500 tickets / month included
  • +$12 per each additional 100 tickets
  • 7 integrations
Pricing
Pro
$ 200
Per Month
  • Unlimited agents
  • 2000 tickets / month included
  • +$10 per each additional 100 tickets
  • 15 integrations
Pricing
Advanced
$ 500
Per Month
  • Unlimited agents
  • 6000 tickets / month included
  • +$8.3 per each additional 100 tickets
  • 30 integrations
Pricing

Gorgias Specifications

Get a closer look at the technical specifications and system requirements for Gorgias. Find out if it's compatible with your operating system and other software.

Deployment :
Cloud Based
Subscription Plan :
Monthly
Accessibility :
Customization
Mobile Support
Desktop Platforms :
Web app
Language Support :
English
Business :
StartUps
SMEs
Agencies
Enterprises
Available Support :
Email
Gorgias Categories on SoftwareSuggest :
Company Details :
Company Name : Gorgias Inc
Headquarter : San Francisco
Website : Visit Website

Gorgias Comparisons

Compare Gorgias with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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Overall Gorgias Reviews

Here's our unbiased review of Gorgias. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

5/5

Based on 2 Reviews

Write a Review Or
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Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Gorgias Pros and Cons

"I love that the tool offers advanced text styling and formatting options along with dedicated features to structure content interactively."

"There were issues related to speed initially. But that was just for a couple of hours and the tool soon started functioning at its normal speed."

2 Gorgias Reviews

Hear directly from customers who have used Gorgias. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Neha

Marekting

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employee

5.0

May 17, 2022

Perfect for documenting business processes in one easy-to-access place

ProProfs Knowledge Base offers an intuitive interface that lets us import content and adds visuals to our process documentation for better readability and engagement.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Gorgias Mobile App Experience

1 2 3 4 5 6 7 8 9 10

What do you like best about Gorgias?

I love that the tool offers advanced text styling and formatting options along with dedicated features to structure content interactively.

What do you dislike about Gorgias?

There were issues related to speed initially. But that was just for a couple of hours and the tool soon started functioning at its normal speed.

What features is Gorgias currently missing?

Nothing is missing

How Gorgias is better/different from its competitors?

ProProfs Knowledge Base is a user-friendly tool with an intuitive interface and stellar features. Most importantly, the tool has a transparent and straightforward pricing.

Neha

Marketing

Used the software for : 6-12 months (Weekly)

Company Size :51-200 employee

5.0

May 17, 2022

Perfect for documenting business processes in one easy-to-access place

ProProfs Knowledge Base offers an intuitive interface that lets us import content and adds visuals to our process documentation for better readability and engagement.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

What do you like best about Gorgias?

I love that the tool offers advanced text styling and formatting options along with dedicated features to structure content interactively.

What do you dislike about Gorgias?

There were issues related to speed initially. But that was just for a couple of hours and the tool soon started functioning at its normal speed.

Alternatives of Gorgias

Explore alternative software options that can fulfill similar requirements as Gorgias. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Gorgias FAQs

How much does Gorgias cost?

The starting price of Gorgias is $ 60/Per Month. It has different pricing plans:

  1. Basic : $ 60/Per Month
  2. Pro : $ 200/Per Month
  3. Advanced : $ 500/Per Month

Gorgias also provides a free trial to users.

What are the top 5 features for Gorgias?

The top 5 features for Gorgias are:

  • Document Management
  • Email Integration
  • Inventory Management
  • Customizable Branding
  • Alerts/Escalation
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