What is Gorgias?
Gorgias is a flawless help desk software for Shopify stores and manages customer communication at one place. It automatically responds to basic customer queries and provides dashboard support with notifications.
Gorgias Starting Price
$ 60/Per Month

Our Awards and Recognition
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Key Features of Gorgias
Here are the powerful features that make Gorgias stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Document Management
- Email Integration
- Inventory Management
- Customizable Branding
- Alerts/Escalation
- Automated Routing
- Service Desk (ITIL ITSM)
- Ticket Management
- Issue Tracking
- Network Monitoring
- Interaction Tracking
- Multi-Channel Communication
- Real Time Chat
- IT Asset Management
Gorgias Pricing
Here are the pricing plans for Gorgias. Choose the plan that best fits your requirements and budget. Get Detailed Gorgias pricing as per your requirements.
- Unlimited agents
- 500 tickets / month included
- +$12 per each additional 100 tickets
- 7 integrations
- Unlimited agents
- 2000 tickets / month included
- +$10 per each additional 100 tickets
- 15 integrations
- Unlimited agents
- 6000 tickets / month included
- +$8.3 per each additional 100 tickets
- 30 integrations
Gorgias Specifications
Get a closer look at the technical specifications and system requirements for Gorgias. Find out if it's compatible with your operating system and other software.
Gorgias Comparisons
Compare Gorgias with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

Gorgias Videos
Overall Gorgias Reviews
Here's our unbiased review of Gorgias. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.
Gorgias Pros and Cons
"I love that the tool offers advanced text styling and formatting options along with dedicated features to structure content interactively."
"There were issues related to speed initially. But that was just for a couple of hours and the tool soon started functioning at its normal speed."
2 Gorgias Reviews
Hear directly from customers who have used Gorgias. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
Neha
Marekting
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employee
Perfect for documenting business processes in one easy-to-access place
ProProfs Knowledge Base offers an intuitive interface that lets us import content and adds visuals to our process documentation for better readability and engagement.
Gorgias Mobile App Experience
What do you like best about Gorgias?
I love that the tool offers advanced text styling and formatting options along with dedicated features to structure content interactively.
What do you dislike about Gorgias?
There were issues related to speed initially. But that was just for a couple of hours and the tool soon started functioning at its normal speed.
What features is Gorgias currently missing?
Nothing is missing
How Gorgias is better/different from its competitors?
ProProfs Knowledge Base is a user-friendly tool with an intuitive interface and stellar features. Most importantly, the tool has a transparent and straightforward pricing.
Neha
Marketing
Used the software for : 6-12 months (Weekly)
Company Size :51-200 employee
Perfect for documenting business processes in one easy-to-access place
ProProfs Knowledge Base offers an intuitive interface that lets us import content and adds visuals to our process documentation for better readability and engagement.
What do you like best about Gorgias?
I love that the tool offers advanced text styling and formatting options along with dedicated features to structure content interactively.
What do you dislike about Gorgias?
There were issues related to speed initially. But that was just for a couple of hours and the tool soon started functioning at its normal speed.
Alternatives of Gorgias
Explore alternative software options that can fulfill similar requirements as Gorgias. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Gorgias FAQs
How much does Gorgias cost?
The starting price of Gorgias is $ 60/Per Month. It has different pricing plans:
- Basic : $ 60/Per Month
- Pro : $ 200/Per Month
- Advanced : $ 500/Per Month
Gorgias also provides a free trial to users.
What are the top 5 features for Gorgias?
The top 5 features for Gorgias are:
- Document Management
- Email Integration
- Inventory Management
- Customizable Branding
- Alerts/Escalation