What is Trengo?
Trengo is a fully featured Help Desk Software designed to serve Startups, SMEs. Trengo provides end-to-end solutions designed for Web App. This online Help Desk system offers Email Integration, Ticket/Issue Tracking, Knowledge Base Management, Real-time Chat, Multi-Channel Communication at one place.
Trengo Starting Price
Our Awards and Recognition
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Key Features of Trengo
Here are the powerful features that make Trengo stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Amazon
- 2-Way Messaging
- Account Alerts
- Account Management
- Action Management
- Activity / News Feed
- Activity Log
- Activity Tracking
- Admissions Management
- Alerts / Escalation
- Appointment Management
- Approval Workflow
- Archiving
- Asset Budgeting
- Asset Lifecycle Management
- Asset Management
- 24/7 Support
- Account Management
- Auto Replies
- Bulk WhatsApp Messaging
- Campaign Creation
- Campaign Scheduling
- Campaign Tracking
- Contact Management
- Credit Based Plan
- Customizable Sender Id
- Fully Automated
- Group Messaging
- Life Time Validity
- Live Chat
- Multi Languages
- Multiple Contact Numbers
- Calendar integration
- Collaboration and commenting on emails
- Collaborative email editing
- Contact Management
- Email analytics and reporting
- Email Archiving
- Email Clients
- Email composition
- Email delegation
- Email encryption
- Email forwarding
- Email hosting
- Email Management
- Email Notifications
- Email Reminders
- Email scheduling
Trengo Screenshots
Trengo Specifications
Get a closer look at the technical specifications and system requirements for Trengo. Find out if it's compatible with your operating system and other software.
Trengo Comparisons
Compare Trengo with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Trengo Videos
Overall Trengo Reviews
Thinking about using Trengo? Check out verified user reviews & ratings based on Trengo's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
1 Trengo Reviews
Hear directly from customers who have used Trengo. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.
MarkB.
Used the software for : 6-12 years
Company Size :51-200 employee
Lots of promises but no stability
Trengo seems to quick-copy all new features from competitors, but the platform and features are not stable. To much errors for sustainable business. Customer service is friendly (though hard to reach) but can't fix the issues.
Trengo Mobile App Experience
Trengo After Sales Service Rating
What do you like best about Trengo?
Easy to start
What do you dislike about Trengo?
Stability on all new features
Do you think Trengo delivers value for the money spent?
No
Are you satisfied with Trengo features?
No
Did implimentation of Trengo was easy?
Yes
What features is Trengo currently missing?
stability
Alternatives of Trengo
Explore alternative software options that can fulfill similar requirements as Trengo. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Trengo FAQs
What are the top 5 features for Trengo?
The top 5 features for Trengo are:
- Email Integration
- Automated Routing
- Multi-Channel Communication
- Knowledge Base Management
- Real-time Chat
What type of customer support is available from Trengo?
The available support which Trengo provides is:
