What is Trengo?

Trengo is a fully featured Help Desk Software designed to serve Startups, SMEs. Trengo provides end-to-end solutions designed for Web App. This online Help Desk system offers Email Integration, Ticket/Issue Tracking, Knowledge Base Management, Real-time Chat, Multi-Channel Communication at one place.

Pricing

Trengo Starting Price

Awards
Trengo Award

Our Awards and Recognition

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Key Features of Trengo

Here are the powerful features that make Trengo stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

  • Email Integration
  • Automated Routing
  • Multi-Channel Communication
  • Knowledge Base Management
  • Real-time Chat
  • Ticket/Issue Tracking

Trengo Specifications

Get a closer look at the technical specifications and system requirements for Trengo. Find out if it's compatible with your operating system and other software.

Deployment :
Hybrid
Subscription Plan :
Monthly, Yearly
Accessibility :
API
Customization
Mobile Support
Desktop Platforms :
Web app
MacOs
Windows
Language Support :
English
Business :
StartUps
SMEs
Agencies
Enterprises
Available Support :
Email
Company Details :
Company Name : Trengo
Headquarter :
Website : Visit Website

Trengo Comparisons

Compare Trengo with other similar options available in Help Desk Software. Explore the key differences to see why it's the top choice for businesses and individuals.

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Trengo Videos

Overall Trengo Reviews

Here's our unbiased review of Trengo. Discover how our team of experts rates its features, ease of use, customer support, and other aspects that contribute to its overall appeal.

2/5

Based on 1 Review

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Feature Feature 1

Feature

Out of 5

Ease of use Ease of use 2

Ease of use

Out of 5

Value for money Value for money 2

Value for money

Out of 5

Customer support Customer support 1

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Trengo Pros and Cons

"Easy to start"

"Stability on all new features"

1 Trengo Reviews

Hear directly from customers who have used Trengo. Read their experiences, feedback, and ratings to gain valuable insights into how this software has benefited their businesses.

Mark B.

Used the software for : 6-12 years

Company Size :51-200 employee

2.0

Oct 22, 2021

Lots of promises but no stability

Trengo seems to quick-copy all new features from competitors, but the platform and features are not stable. To much errors for sustainable business. Customer service is friendly (though hard to reach) but can't fix the issues.

Feature Feature 1

Feature

Out of 5

Ease of use Ease of use 2

Ease of use

Out of 5

Value for money Value for money 2

Value for money

Out of 5

Customer support Customer support 1

Customer support

Out of 5

Trengo Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Trengo After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

What do you like best about Trengo?

Easy to start

What do you dislike about Trengo?

Stability on all new features

Do you think Trengo delivers value for the money spent?

No

Are you satisfied with Trengo features?

No

Did implimentation of Trengo was easy?

Yes

What features is Trengo currently missing?

stability

Alternatives of Trengo

Explore alternative software options that can fulfill similar requirements as Trengo. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

Trengo FAQs

What are the top 5 features for Trengo?

The top 5 features for Trengo are:

  • Email Integration
  • Automated Routing
  • Multi-Channel Communication
  • Knowledge Base Management
  • Real-time Chat
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