What is TeamSupport?

TeamSupport help desk software is a powerful, yet easy-to-use, cloud-based solution that helps B2B companies get their focus back on the customer by enhancing collaboration and breaking down internal barriers.

TeamSupport Starting Price

$ 65/Agent/Month/Billed Annually

TeamSupport Awards

leader matrix card

Get an Overview for the Leaders Matrix at glance

TeamSupport Screenshots

TeamSupport Screenshot1

Key Features of TeamSupport

  • Asset Management
  • Case Management
  • Contact Manager
  • Customer Management
  • Customer Support
  • Developer API
  • Email Integration
  • Email Templates
  • Inventory Management
  • Knowledge Management
  • On-Demand (SaaS)
  • Private Cloud
  • Product Database
  • Project Management
  • Solution Management
  • Task Management
  • Time Tracking
  • Mobile App
  • Contact Management
  • Customer DataBase
  • Customizable Branding
  • Live chat system
  • Workflow Management
  • Collaboration
  • Email Management
  • Inventory Tracking
  • Multi-Location
  • Real Time Reporting
  • Issue Management
  • Ad Hoc Reports
  • Dashboard
  • Software Inventory
  • Analytics
  • Call Logging
  • Escalation Management
  • Version Control
  • Alerts/Escalation
  • Automated Routing
  • Community Forums
  • Contract Management
  • Inbox Queue Management
  • Known Issue Management
  • Multiple Brands Products
  • Ticket Management
  • Help Desk Management
  • Issue Tracking
  • Online Forums
  • Service Level Management
  • Service Level Agreement (SLA) Management
  • Third Party Integration
  • To-Do List
  • Calendar Management
  • Client Portal
  • Routing
  • Customizable Dashboard
  • Event-Based Notifications
  • Contact Database
  • Customizable Templates
  • Real Time Analytics
  • Rules-Based Workflow
  • Client Management
  • Interaction Tracking
  • Customization
  • Member Portal
  • Enterprise Asset Management
  • Client / Property Matching
  • Multi-Channel Communication
  • Data Analysis
  • Trend / Problem Indicators
  • Omnichannel Communication
  • Event Triggered Email
  • Complaint Monitoring
  • Multi-Account Management
  • Asset Tracking
  • Mobile Access
  • Group Management
  • Chat / Messaging
  • Auto-Responders
  • Usage Reporting
  • Customer Service Analytics
  • Customer Support Tracking
  • Notes Management
  • Online Ticketing
  • Email integration
  • Integrations
  • CRM Integration
  • Interaction tracking
  • Knowledge Base
  • Access control
  • Third party integrations
  • Client database
  • Self Service Portal
  • Search
  • Customizable branding
  • Data Import / Export
  • Live Chat
  • Reports
  • Client Tracking
  • Saas helpdesk software
  • Appointment Reminders
  • Account Alerts
  • Health Score
  • Usage Tracking / Analytics
  • Prioritization
  • Action Management
  • Multi-Channel Collection
  • Text Analysis
  • Reporting/Analytics
  • Canned Responses
  • Create Subtasks
  • Real Time Chat
  • Access Controls/Permissions
  • Role Based Access Control
  • Reporting and Analytics
  • Reporting and Dashboards
  • Trouble Ticketing
  • Text Editor
  • Knowledge Base Management
  • IT Asset Management
  • Visual Notifications
  • Report Export
  • Workflow Configuration
  • Internal Chat Integration
  • Account Management
  • Pre-built Templates
  • Customer Profiles
  • Real Time Editing
  • Case Notes
  • Communication Tracking
  • Search/Filter
  • Knowledge Library
  • Real-time Chat
  • User Interaction Tracking
  • Queue Management
  • Alerts / Escalation
  • Contact Import/Export
  • WYSIWYG Email Editor
  • Text Messaging
  • Recurring Issues
  • Team Assignments
  • Customer Surveys
  • Ticket/Issue Tracking
  • Calendar Sync
  • Ticketing
  • Group Posting
  • WYSIWYG Rich Text Editing
  • Public Dashboards
  • Visual Analytics
  • Widgets
  • Customer Complaint Tracking
  • Activity Log
  • Tagging
  • SLA Management
  • Hardware Inventory
  • Complaint Classification
  • Two-Way Communication
  • SLA Monitoring
Show More

TeamSupport Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

TeamSupport Pricing

Enterprise
$ 65
Agent/Month/Billed Annually
  • Complete Customer & Contact Management
  • Ticket Management
  • Task Management
  • SLA Management
  • Product & Inventory Management
Get Pricing
Support Desk
$ 50
Agent/Month/Billed Annually
  • Customer & Contact Management
  • Ticket Automation & Workflows
  • Ticket Management
  • Customer Self-Service
  • Collaboration
Get Pricing

Company Details

Company Name :

TeamSupport

Website :

Visit Website

Full Address :

100 Highland Park Village, Suite 200 Dallas, TX 75205 USA

People who viewed TeamSupport also visited

Available on request

Available on request

TeamSupport Description

TeamSupport B2B customer support software provides a centralized system for external-facing customer support teams to monitor customer issues and manage business customer relationships. With a robust customer and contacts database, product and inventory tracking, omnichannel support including screen and video recording, task management, and industry-leading SLA management, this collaborative platform helps B2B organizations improve their customer relationships and increase the efficiency and ROI of their support functions.

TeamSupport Videos

TeamSupport Reviews (0)

Ask a question

No reviews yet. Rate this app or be the first to review.

Write a Review

TeamSupport FAQs

How much does TeamSupport cost?

The starting price of TeamSupport is $ 65/Agent/Month/Billed Annually. It has different pricing plans:

  1. Enterprise : $ 65/Agent/Month/Billed Annually
  2. Support Desk : $ 50/Agent/Month/Billed Annually

TeamSupport also provides a free trial to users.

What are the top 5 features for TeamSupport?

The top 5 features for TeamSupport are:

  • Asset Management
  • Case Management
  • Contact Manager
  • Customer Management
  • Customer Support
Free Demo Get Pricing
Free Demo