Choosing the right Help Desk Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by TeamSupport and Engage Mobilize. The critical question remains: TeamSupport versus Engage Mobilize - which is better? TeamSupport offers robust features such as Asset Management, Case Management and Contact Manager while Engage Mobilize has features like CRM, Inventory Management and Job Costing.

Plans and Pricing

Compare pricing of TeamSupport vs Engage Mobilize with the following detailed pricing plan info. TeamSupport comes in 2 packages: Enterprise, Support Desk. On the other hand, Engage Mobilize has not provided information about its pricing.

Enterprise
$ 65

Agent/Month/Billed Annually

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Support Desk
$ 50

Agent/Month/Billed Annually

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of TeamSupport and Engage Mobilize for better insights.

Awards

TeamSupport and Engage Mobilize have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

TeamSupport Award
TeamSupport Award
TeamSupport Award
Payment Type

Below is the comparison of the starting price and payment method of TeamSupport and Engage Mobilize. You can purchase TeamSupport with Agent/Month/Billed Annually payment plans. Whereas, Information related to the payment plans of Engage Mobilize is unavailable. TeamSupport provides a free trial whereas, Engage Mobilize does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between TeamSupport and Engage Mobilize based on their key features and functionalities to pick the right one for your business.

Asset Management

Case Management

Contact Manager

Customer Management

Customer Support

Developer API

Email Integration

Email Templates

Inventory Management

Knowledge Management

On-Demand (SaaS)

Private Cloud

Product Database

Project Management

Solution Management

Task Management

Time Tracking

Mobile App

Contact Management

Customer DataBase

Customizable Branding

Live chat system

Workflow Management

Collaboration

Email Management

Inventory Tracking

Multi-Location

Real Time Reporting

Issue Management

Ad Hoc Reports

Dashboard

Software Inventory

Analytics

Call Logging

Escalation Management

Version Control

Alerts/Escalation

Automated Routing

Community Forums

Contract Management

Inbox Queue Management

Known Issue Management

Multiple Brands Products

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Service Level Management

Service Level Agreement (SLA) Management

Third Party Integration

To-Do List

Calendar Management

Client Portal

Routing

Customizable Dashboard

Event-Based Notifications

Contact Database

Customizable Templates

Real Time Analytics

Rules-Based Workflow

Client Management

Interaction Tracking

Customization

Member Portal

Enterprise Asset Management

Client / Property Matching

Multi-Channel Communication

Data Analysis

Trend / Problem Indicators

Omnichannel Communication

Event Triggered Email

Complaint Monitoring

Multi-Account Management

Asset Tracking

Mobile Access

Group Management

Chat / Messaging

Auto-Responders

Usage Reporting

Customer Service Analytics

Customer Support Tracking

Notes Management

Online Ticketing

Email integration

Integrations

CRM Integration

Interaction tracking

Knowledge Base

Access control

Third party integrations

Client database

Self Service Portal

Search

Customizable branding

Data Import / Export

Live Chat

Reports

Client Tracking

Saas helpdesk software

Appointment Reminders

Account Alerts

Health Score

Usage Tracking / Analytics

Prioritization

Action Management

Multi-Channel Collection

Text Analysis

Reporting/Analytics

Canned Responses

Create Subtasks

Real Time Chat

Access Controls/Permissions

Role Based Access Control

Reporting and Analytics

Reporting and Dashboards

Trouble Ticketing

Text Editor

Knowledge Base Management

IT Asset Management

Visual Notifications

Report Export

Workflow Configuration

Internal Chat Integration

Account Management

Pre-built Templates

Customer Profiles

Real Time Editing

Case Notes

Communication Tracking

Search/Filter

Knowledge Library

Real-time Chat

User Interaction Tracking

Queue Management

Alerts / Escalation

Contact Import/Export

WYSIWYG Email Editor

Text Messaging

Recurring Issues

Team Assignments

Customer Surveys

Ticket/Issue Tracking

Calendar Sync

Ticketing

Group Posting

WYSIWYG Rich Text Editing

Public Dashboards

Visual Analytics

Widgets

Customer Complaint Tracking

Activity Log

Tagging

SLA Management

Hardware Inventory

Complaint Classification

Two-Way Communication

SLA Monitoring

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CRM

Inventory Management

Job Costing

Project Management

Warehouse Management

Work order management

Equipment Management

Compliance Management

Resource Management

Order Management

Transportation Management

Scheduling

Activities Booking

Maintenance Management

Online Ticketing

Mobile Ticketing

Load Management

Mobile Access

Inventory control

Reporting/Analytics

Ticketing

Sustainability Management

Fleet / Equipment Management

Ticket / Order Fulfillment

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Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

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Still Confused to find the best software?
Overall Ratings

Compare how TeamSupport stacks up against Engage Mobilize in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

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Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by TeamSupport and Engage Mobilize in Help Desk Software category, we've provided an average user rating for each software below. TeamSupport has received no reviews while Engage Mobilize has not received any reviews. Be the first one to write Engage Mobilize review

No reviews yet. Be the first to review

Write a review

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Write a review
Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Help Desk Software. TeamSupport is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. Engage Mobilize is available on Web App, Windows, MacOs desktop platforms and IOS, Android, WinPhone, Blackberry mobile platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing TeamSupport with Engage Mobilize. TeamSupport offers Email, Phone, Live Support, Training and Tickets to its customers, while Engage Mobilize provides Email, Phone, Training and Tickets.

phone

email

live support

tickets

training

phone

email

tickets

training

phone

email

live support

tickets

training

Languages Supported

TeamSupport and Engage Mobilize are supported in the following languages.

English

English

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of TeamSupport vs Engage Mobilize is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools TeamSupport and Engage Mobilize integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

Video

To gain a better understanding of how these TeamSupport and Engage Mobilize work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details TeamSupport and Engage Mobilize and learn how they operate. Explore the company name, its location, and more!

Company Name :

TeamSupport

Website :

Visit Website

Company Name :

Engage Mobilize Inc

Headquarter :

Colorado City

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

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