Identifying the ideal Customer Experience Management Software to suit your specific requirements can be challenging. Clarabridge is headquartered at Reston , while Medallia is headquartered at San Mateo. Choosing software like Clarabridge or Medallia requires thorough contemplation and comparing key factors. The question remains - Clarabridge vs. Medallia - which is the superior option? Check out the in-depth comparison now!

Plans and Pricing

Compare pricing of Clarabridge vs Medallia with the following detailed pricing plan info.

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Clarabridge and Medallia for better insights.

Clarabridge Screenshot
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Awards

Clarabridge and Medallia have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Experience Management Software category.

Clarabridge Award
Clarabridge Award
Clarabridge Award
Payment Type

Below is the comparison of the starting price and payment method of Clarabridge and Medallia. Information related to the payment plans of Clarabridge is unavailable. Whereas, Information related to the payment plans of Medallia is unavailable. Clarabridge provides a free trial whereas, Medallia does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Features

Compare between Clarabridge and Medallia based on their key features and functionalities to pick the right one for your business.

Email Marketing / SMS Marketing

Knowledge Management

Survey Management

Feedback Management

Data Import & Export

Data Analysis Tools

Customer Segmentation

Question Branching

Sentiment Analysis

Feedback Collection

Dashboard

Analytics

Project Management

Mobile Survey

Offline Response Collection

Action Management

Multi-Channel Collection

Text Analysis

Trend Analysis

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Email Marketing / SMS Marketing

Survey Management

Feedback Management

Multi Channel Management

Data Import & Export

Data Analysis Tools

Customer Segmentation

Question Branching

Sentiment Analysis

Communication Management

Dashboard

Project Management

Promote Customer Advocacy

Segments

Action Management

Multi-Channel Collection

Text Analysis

Trend Analysis

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Help Desk

Project Management

Time Tracking

Lead Management

Collaboration

Billing & Invoicing

Dashboard

Knowledge Base

Contract Management

Invoice Management

Workflow Automation

Client Management

Communication Management

Online payments

Dependency Management

Quotes/Estimates

Quotes/Proposals

Recurring/Subscription Billing

Account Management

Kanban Board

Deal Management

Manage Tasks

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Overall Ratings

Compare how Clarabridge stacks up against Medallia in terms of ratings and user experience. Select the Customer Experience Management software that perfectly aligns with your business requirements.

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Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 2

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Clarabridge and Medallia in Customer Experience Management Software category, we've provided an average user rating for each software below. Clarabridge has received no reviews while Medallia has 1 review

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Vishwas

Medallia is a success story

Pros

Speed and responsiveness

Cons

Update and bug

Read all 1 reviews
Nicole Brooks

Best free CRM platform to manage task easily

Pros

Their user experience and fast secure interface makes them unique in the market they give many features to manage task very easily and well organized.

Cons

They give only 7 days free trial, and they have very optimized pricing plans.

Read all 4 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Customer Experience Management Software. Clarabridge is available on Web App desktop platforms and IOS, Android mobile platforms. Medallia is available on Windows, MacOs desktop platforms and Android, IOS mobile platforms.

Web App

IOS

Android

Windows

MacOs

IOS

Android

Web App

Customer Support

The quality and timeliness of support are important parameters when comparing Clarabridge with Medallia. Clarabridge offers Email to its customers, while Medallia provides Email and Phone.

email

phone

email

phone

email

tickets

Languages Supported

Clarabridge and Medallia are supported in the following languages.

English

English

French

German

Afrikaans

Albanian

Armenian

Bengali/Bangla

Chinese

Croatian

Czech

Danish

Dutch

English

Fiji

French

German

Greek

Hebrew

Hungarian

Indonesian

Italian

Japanese

Korean

Polish

Portuguese

Romanian

Russian

Serbian

Spanish

Swedish

Thai

Turkish

Ukrainian

Vietnamese

Typical Customer

The target customer base of Clarabridge vs Medallia is mentioned below. Check which software fits your business requirements perfectly.

Startups

SMBs

Agencies

Startups

Enterprises

Startups

SMBs

Agencies

Enterprises

Video

To gain a better understanding of how these Clarabridge and Medallia work, you can check out the videos below. Browse through the videos and make the right choice.

(Not Provided by Vendor)

Company Details

Get insight into the company details Clarabridge and Medallia and learn how they operate. Explore the company name, its location, and more!

Company Name :

Clarabridge

Headquarter :

Reston

Website :

Visit Website

Company Name :

Medallia Inc

Headquarter :

San Mateo

Website :

Visit Website

Company Name :

SoftwareSuggest

Headquarter :

Ahmedabad

Website :

Visit Website

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