Choosing the right Customer Experience Management Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Clarabridge and Medallia. The critical question remains: Clarabridge versus Medallia - which is better? Clarabridge offers robust features such as Email Marketing / SMS Marketing, Knowledge Management and Survey Management while Medallia has features like Email Marketing / SMS Marketing, Survey Management and Feedback Management.
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Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Clarabridge and Medallia for better insights.
Awards
Clarabridge and Medallia have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Experience Management Software category.
Payment Type
Below is the comparison of the starting price and payment method of Clarabridge and Medallia. Information related to the payment plans of Clarabridge is unavailable. Whereas, Information related to the payment plans of Medallia is unavailable. Clarabridge provides a free trial whereas, Medallia does not provide a free trial.
Free Trial
Monthly
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Compare between Clarabridge and Medallia based on their key features and functionalities to pick the right one for your business.
Email Marketing / SMS Marketing
Knowledge Management
Survey Management
Feedback Management
Data Import & Export
Data Analysis Tools
Customer Segmentation
Question Branching
Sentiment Analysis
Feedback Collection
Email Marketing / SMS Marketing
Survey Management
Feedback Management
Multi Channel Management
Data Import & Export
Data Analysis Tools
Customer Segmentation
Question Branching
Sentiment Analysis
Communication Management
Employee Self Service Management
Knowledge Management
Applicant tracking
Employee Management
Employee Scheduling
Project Planning
Billing & Invoicing
360 Degree Feedback
Feedback Management
Dashboard
User Ratings
Based on all the user reviews and ratings received by Clarabridge and Medallia in Customer Experience Management Software category, we've provided an average user rating for each software below. Clarabridge has received no reviews while Medallia has 1 review
No reviews yet. Be the first to review
Write a reviewVishwas
Medallia is a success story
Pros
Speed and responsiveness
Cons
Update and bug
Danish com laib
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Pros
More impressive, most impressive ATS Tyres are based in the UK and are affiliated to the European company Euromaster. ATS will provide tyres for a wide range of vehicles both domestic and commercial.
Cons
ATS Tyres are based in the UK and are affiliated to the European company Euromaster. ATS will provide tyres for a wide range of vehicles both domestic and commercial.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Customer Experience Management Software. Clarabridge is available on Web App desktop platforms and IOS, Android mobile platforms. Medallia is available on Windows, Macintosh desktop platforms and Android, IOS mobile platforms.
Web App
IOS
Android
Windows
Macintosh
IOS
Android
Web App
Windows
Plans and Pricing
Compare pricing of Clarabridge vs Medallia with the following detailed pricing plan info.
Customer Support
The quality and timeliness of support are important parameters when comparing Clarabridge with Medallia. Clarabridge offers Email to its customers, while Medallia provides Email and Phone.
phone
phone
live support
tickets
training
Languages Supported
Clarabridge and Medallia are supported in the following languages.
English
English
French
German
English
Typical Customer
The target customer base of Clarabridge vs Medallia is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMEs
Agencies
Startups
Enterprises
Startups
SMEs
Agencies
Enterprises
Video
To gain a better understanding of how these Clarabridge and Medallia work, you can check out the videos below. Browse through the videos and make the right choice.
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