In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Vtiger CRM versus SugarCRM. To get better insight, here’s how users have rated these products. Vtiger CRM is rated 4.3 while SugarCRM is rated 4.8.

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Plans and Pricing

Compare pricing of Vtiger CRM vs SugarCRM with the following detailed pricing plan info. Vtiger CRM comes in 3 packages: One Growth, One Professional, One Enterprise. On the other hand, SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE.

One Growth
$ 12

User/Month

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One Professional
$ 30

User/Month

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One Enterprise
$ 42

User/Month

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PROFESSIONAL
$ 40

User/Month

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ENTERPRISE
$ 65

User/Month

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ULTIMATE
$ 150

User/Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Vtiger CRM and SugarCRM for better insights.

Awards

Vtiger CRM and SugarCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Vtiger CRM Award
Vtiger CRM Award
Vtiger CRM Award
Payment Type

Below is the comparison of the starting price and payment method of Vtiger CRM and SugarCRM. You can purchase Vtiger CRM with User/Month payment plans. Whereas, SugarCRM provides User/Month payment plans. Vtiger CRM provides a free trial whereas, SugarCRM does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Free Trial

Monthly

Yearly

Features

Compare between Vtiger CRM and SugarCRM based on their key features and functionalities to pick the right one for your business.

Asset Management

Case Management

Cloud Computing

Contact Manager

CRM

CRM & Sales Reports

CRM Analytics

CRM integration

Customer Management

Customer Support

Developer API

Document Management

Email Integration

Email Marketing / SMS Marketing

Email Templates

Help Desk

Inventory Management

Invoice

Lead Generation

Mass Email

Product Database

Products & Price Books

Sales Quotes

Solution Management

Appointment Management

Call Center

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Sales Force Automation

Data Security

Inventory control

Work order management

Customer DataBase

Order Tracking

Invoices

Call Management

Field Sales Management

Social Media Integration

Document Storage

Workflow Management

Email Management

Accounting Integration

Inventory Tracking

Sales Orders

Billing & Invoicing

Dashboard

VoIP

Lead Capture

Lead Scoring

Pipeline Management

Sales Analytics

Sales Reporting

Campaign Management

Lead Segmentation

Order Management

Analytics

Knowledge Base

Call Logging

Approval Process Control

Help Desk Management

Calendar Management

Customizable Dashboard

Email Monitoring

Web Forms

Invoice Management

Campaign Analysis

Customizable Templates

Real Time Analytics

Invoice Processing

Sales Management

Workflow Automation

Landing Pages

Product Catalog

Customization

Business Process Automation

Sales Pipeline Tracking

Sales Dashboards & Reports

Data Analysis

Customer Engagement

Templates

Auto-Responders

Email Response Control

Sales Trend Analysis

Appointment Scheduling

Approval Workflow

Integrations

CRM Integration

Customizable invoices

Email Marketing

Sales pipeline management

Data Import / Export

Appointment Reminders

Sales Performance Reports

Sales Reports

Import / Export Management

Document Templates

Customer Profiles

GDPR Compliance

Document Tagging

Audience Segmentation

Alerts / Escalation

Drip Campaigns

Calendar Sync

Landing Pages/Web Forms

Activity Log

SLA Management

SLA Monitoring

Deal Management

Manage Tasks

Read More

Accounting

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

Contact Manager

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

Customer Support

Developer API

Email Marketing / SMS Marketing

Email Templates

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

On-Demand (SaaS)

Partner Cloud (VAR or Service Provider)

Products & Price Books

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Territory Management

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Sales Force Automation

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Performance Management

Task Management

Catalog Management

Contact Management

Collaboration

Portfolio Management

Billing & Invoicing

Campaign Management

Alerts/Notifications

Business Rules Management

Process Change Tracking

Progress Tracking

Approval Workflow

Process Modeling & Designing

Document Control

Contract Lifecycle Management

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Still Confused to find the best software?
Overall Ratings

Compare how Vtiger CRM stacks up against SugarCRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Vtiger CRM and SugarCRM in CRM Software category, we've provided an average user rating for each software below. Vtiger CRM has 6 reviews while SugarCRM has 6 reviews

Jay Raval

A solution to simplify your work

Pros

- Cloud based, access from anywhere - Easy and intuitive dashboard - Able to customize modules, its fields and options as well - Able to create modules from scratch with correlating workflows - There is rarely any downtime or maintenance issue - Mobile app is available for Android and iOS device

Cons

- I would like to see is the ability to report across more modules - For some issues and requirements, the development time takes quite long

Read all 6 reviews
Harsh

Sugar CRM best

Pros

Functionality and easy to use

Cons

Repetitive entries

Read all 6 reviews
Prachi Thakkar

Quickbase: Simplifying Workflows

Pros

It offered customization without complex coding, seamless collaboration, task automation, centralized data access, and adaptable solutions.

Cons

Cost wise they should add more plans and reliance on the platform for critical operations should also be considered for improvement.

Read all 1 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Vtiger CRM is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms. SugarCRM is available on Windows, Linux, MacOs desktop platforms and IOS, Android mobile platforms.

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

(Not Provided by Vendor)

Customer Support

The quality and timeliness of support are important parameters when comparing Vtiger CRM with SugarCRM. Vtiger CRM offers Email, Phone, Live Support, Training and Tickets to its customers, while SugarCRM provides Email, Phone, Live Support and Training.

phone

email

live support

tickets

training

phone

email

live support

training

phone

email

live support

tickets

training

Languages Supported

Vtiger CRM and SugarCRM are supported in the following languages.

English

English

English

Typical Customer

The target customer base of Vtiger CRM vs SugarCRM is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

Enterprises

SMBs

Freelancer

(Not Provided by Vendor)

Integrations

Find out which tools Vtiger CRM and SugarCRM integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

GMail

Zapier

Microsoft Teams

Google Workspace

WhatsApp

Microsoft Outlook

Microsoft Exchange

Office 365

Mailchimp

DocuSign

QuickBooks

Xero

Tally

Twilio

PayPal

Dropbox

Google Drive

Magento

Zoom Meetings

Facebook

Stripe

LinkedIn

Clearbit

Webex

Google Meet

Razorpay

Google Maps

Hunter.io

Twitter

WooCommerce

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these Vtiger CRM and SugarCRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Vtiger CRM and SugarCRM and learn how they operate. Explore the company name, its location, and more!

Company Name :

Vtiger

Headquarter :

Bangalore

Website :

Visit Website

Company Name :

SugarCRM

Website :

Visit Website

Company Name :

Intuit Inc

Headquarter :

Mountain View

Website :

Visit Website

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