In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Vtiger CRM versus SugarCRM. To get better insight, here’s how users have rated these products. Vtiger CRM is rated 4.5 while SugarCRM is rated 4.8.

You May Also Like

Featured products that are similar to the ones you selected below.

List of All CRM Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Free Demo
Free Demo

Plans and Pricing

Compare pricing of Vtiger CRM vs SugarCRM with the following detailed pricing plan info. Vtiger CRM comes in 3 packages: One Growth, One Professional, One Enterprise. On the other hand, SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 12
User/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 40
User/Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Vtiger CRM and SugarCRM based on their key features and functionalities to pick the right one for your business.

  • Lead Management
  • Cloud Computing
  • Customer Support
  • Document Management
  • Contact Management
  • Role Based Access Control
  • Contact Manager
  • CRM Analytics
  • Sales Automation
  • Email Integration
  • Third Party Integrations
  • Developer Api
  • Quotes & Invoicing
  • Asset Management
  • Reporting & Analytics
View All Vtiger CRM Features
  • Lead Management
  • Cloud Computing
  • Customer Support
  • Document Management
  • Contact Management
  • Role Based Access Control
  • Contact Manager
  • CRM Analytics
  • Sales Automation
  • Email Integration
  • Third Party Integrations
  • Developer Api
  • Quotes & Invoicing
  • Asset Management
  • Reporting & Analytics
View All SugarCRM Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Vtiger CRM and SugarCRM for better insights.

Ratings

Compare how Vtiger CRM stacks up against SugarCRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.5
Feature
Feature 4.4
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.4
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
95%
View All Vtiger CRM Reviews
Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.7
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.7
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All SugarCRM Reviews

Awards

Vtiger CRM and SugarCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Vtiger CRM Award
Vtiger CRM Award

User Reviews

Based on all the user reviews and ratings received by Vtiger CRM and SugarCRM in CRM Software category, we've provided an average user rating for each software below. Vtiger CRM has 8 reviews while SugarCRM has 6 reviews

Pros

Software flexibility, depth in configuration, and support. I am using annual maintenance information of my customer with auto-email functionalities.

Posted by - Jatin Desai

Pros

It is an application that helps organize everything related to marketing, sales, and support. It has a very easy-to-use user interface.

Posted by - Jay

Cons

Vtiger Quotes can be improved. They should work on their pricing for the standard user.

Posted by - Jatin Desai

Cons

Not provided new enhancement points as per their commitment - default sales and help desk reports should be prepared by the Vtiger team and available in the Reports module.

Posted by - Jay

View All Vtiger CRM Reviews

Pros

Easy to customize

Posted by - Birju Dave

Pros

Functionality and ease of use.

Posted by - Harsh

Cons

Sure, please provide the text you would like me to review.

Posted by - Birju Dave

Cons

Repetitive entries

Posted by - Harsh

View All SugarCRM Reviews

Specifications

Check out the specifications of Vtiger CRM and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Vtiger CRM and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Vtiger CRM and SugarCRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Vtiger CRM and SugarCRM and learn how they operate. Explore the company name, its location, and more!

Company Name

Vtiger

Headquarter

Bangalore

Company Name

SugarCRM

FAQs

Which mobile platforms do Vtiger CRM and SugarCRM support?

Vtiger CRM and SugarCRM both support Android and IOS.

What level of customer support can I expect from Vtiger CRM and SugarCRM?

Vtiger CRM provides customer support over various channels including phone, email, live support and tickets, and SugarCRM provides customer support over phone, email, live support and more.

Do Vtiger CRM and SugarCRM offer a free trial?

Yes, Vtiger CRM and SugarCRM provide a free trial to its users.

Which is the better option between Vtiger CRM and SugarCRM?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Vtiger CRM has an advantage over SugarCRM.

For what other purposes can Vtiger CRM and SugarCRM be used?

Apart from being a CRM software, Vtiger CRM can be used as a crm software, sales management software, help desk software and any industry software, while SugarCRM can be utilized as a campaign management software, quotation management software and any industry software.

Vtiger CRM

Free Demo
Still Confused to find the best software?