In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Vtiger CRM versus SugarCRM. To get better insight, here’s how users have rated these products. Vtiger CRM is rated 4.5 while SugarCRM is rated 4.8.
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Plans and Pricing
Compare pricing of Vtiger CRM vs SugarCRM with the following detailed pricing plan info. Vtiger CRM comes in 3 packages: One Growth, One Professional, One Enterprise. On the other hand, SugarCRM comes in 3 packages: PROFESSIONAL, ENTERPRISE, ULTIMATE.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Vtiger CRM and SugarCRM based on their key features and functionalities to pick the right one for your business.
- Lead Management
- Cloud Computing
- Customer Support
- Document Management
- Contact Management
- Role Based Access Control
- Contact Manager
- CRM Analytics
- Sales Automation
- Email Integration
- Third Party Integrations
- Developer Api
- Quotes & Invoicing
- Asset Management
- Reporting & Analytics
- Lead Management
- Cloud Computing
- Customer Support
- Document Management
- Contact Management
- Role Based Access Control
- Contact Manager
- CRM Analytics
- Sales Automation
- Email Integration
- Third Party Integrations
- Developer Api
- Quotes & Invoicing
- Asset Management
- Reporting & Analytics
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Vtiger CRM and SugarCRM for better insights.
Awards
Vtiger CRM and SugarCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.


User Reviews
Based on all the user reviews and ratings received by Vtiger CRM and SugarCRM in CRM Software category, we've provided an average user rating for each software below. Vtiger CRM has 8 reviews while SugarCRM has 6 reviews
Pros
Software flexibility, depth in configuration, and support. I am using annual maintenance information of my customer with auto-email functionalities.
Posted by - Jatin Desai
Pros
It is an application that helps organize everything related to marketing, sales, and support. It has a very easy-to-use user interface.
Posted by - Jay
Cons
Vtiger Quotes can be improved. They should work on their pricing for the standard user.
Posted by - Jatin Desai
Cons
Not provided new enhancement points as per their commitment - default sales and help desk reports should be prepared by the Vtiger team and available in the Reports module.
Posted by - Jay
Pros
Easy to customize
Posted by - Birju Dave
Pros
Functionality and ease of use.
Posted by - Harsh
Cons
Sure, please provide the text you would like me to review.
Posted by - Birju Dave
Cons
Repetitive entries
Posted by - Harsh
Specifications
Check out the specifications of Vtiger CRM and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Vtiger CRM and SugarCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Vtiger CRM and SugarCRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Vtiger CRM and SugarCRM and learn how they operate. Explore the company name, its location, and more!
Vtiger
Bangalore
SugarCRM
Alternatives
FAQs
Which mobile platforms do Vtiger CRM and SugarCRM support?
Vtiger CRM and SugarCRM both support Android and IOS.
What level of customer support can I expect from Vtiger CRM and SugarCRM?
Vtiger CRM provides customer support over various channels including phone, email, live support and tickets, and SugarCRM provides customer support over phone, email, live support and more.
Do Vtiger CRM and SugarCRM offer a free trial?
Yes, Vtiger CRM and SugarCRM provide a free trial to its users.
Which is the better option between Vtiger CRM and SugarCRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Vtiger CRM has an advantage over SugarCRM.
For what other purposes can Vtiger CRM and SugarCRM be used?
Apart from being a CRM software, Vtiger CRM can be used as a crm software, sales management software, help desk software and any industry software, while SugarCRM can be utilized as a campaign management software, quotation management software and any industry software.
Vtiger CRM