In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Vtiger CRM versus Pipedrive. To get better insight, here’s how users have rated these products. Vtiger CRM is rated 4.3 while Pipedrive is rated 4.5.

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Plans and Pricing

Compare pricing of Vtiger CRM vs Pipedrive with the following detailed pricing plan info. Vtiger CRM comes in 3 packages: One Growth, One Professional, One Enterprise. On the other hand, Pipedrive comes in 5 packages: Essential, Advanced, Professional (Most Popular), Power, Enterprise.

One Growth
$ 12

User/Month

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One Professional
$ 30

User/Month

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One Enterprise
$ 42

User/Month

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Essential
$ 12

User/Month

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Advanced
$ 25

User/Month

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Professional (Most Popular)
$ 50

Users/Month

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Power
$ 60

User/Month

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Enterprise
$ 75

User/Month

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FREE
$ 0

Per Month

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Lite
$ 21

Per Month

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Premium
$ 54

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Vtiger CRM and Pipedrive for better insights.

Awards

Vtiger CRM and Pipedrive have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Vtiger CRM Award
Vtiger CRM Award
Vtiger CRM Award
Payment Type

Below is the comparison of the starting price and payment method of Vtiger CRM and Pipedrive. You can purchase Vtiger CRM with User/Month payment plans. Whereas, Pipedrive provides User/Month payment plans. Vtiger CRM provides a free trial whereas, Pipedrive does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between Vtiger CRM and Pipedrive based on their key features and functionalities to pick the right one for your business.

Asset Management

Case Management

Cloud Computing

Contact Manager

CRM

CRM & Sales Reports

CRM Analytics

CRM integration

Customer Management

Customer Support

Developer API

Document Management

Email Integration

Email Marketing / SMS Marketing

Email Templates

Help Desk

Inventory Management

Invoice

Lead Generation

Mass Email

Product Database

Products & Price Books

Sales Quotes

Solution Management

Appointment Management

Call Center

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Contact Management

Sales Force Automation

Data Security

Inventory control

Work order management

Customer DataBase

Order Tracking

Invoices

Call Management

Field Sales Management

Social Media Integration

Document Storage

Workflow Management

Email Management

Accounting Integration

Inventory Tracking

Sales Orders

Billing & Invoicing

Dashboard

VoIP

Lead Capture

Lead Scoring

Pipeline Management

Sales Analytics

Sales Reporting

Campaign Management

Lead Segmentation

Order Management

Analytics

Knowledge Base

Call Logging

Approval Process Control

Help Desk Management

Calendar Management

Customizable Dashboard

Email Monitoring

Web Forms

Invoice Management

Campaign Analysis

Customizable Templates

Real Time Analytics

Invoice Processing

Sales Management

Workflow Automation

Landing Pages

Product Catalog

Customization

Business Process Automation

Sales Pipeline Tracking

Sales Dashboards & Reports

Data Analysis

Customer Engagement

Templates

Auto-Responders

Email Response Control

Sales Trend Analysis

Appointment Scheduling

Approval Workflow

Integrations

CRM Integration

Customizable invoices

Email Marketing

Sales pipeline management

Data Import / Export

Appointment Reminders

Sales Performance Reports

Sales Reports

Import / Export Management

Document Templates

Customer Profiles

GDPR Compliance

Document Tagging

Audience Segmentation

Alerts / Escalation

Drip Campaigns

Calendar Sync

Landing Pages/Web Forms

Activity Log

SLA Management

SLA Monitoring

Deal Management

Manage Tasks

Read More

Accounting

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

CRM integration

Email Integration

Email Templates

Appointment Management

Sales Forecasting

Sales Tracking

API Integration

Alerts & Notifications

Application Integration

Online Activation

Archiving & Retention

Accounting Integration

Billing & Invoicing

Ad hoc Analysis

Ad Hoc Reports

Budgeting & Forecasting

Activity Tracking

Lead Capture

Lead Scoring

Pipeline Management

Affiliate Management

Lead Segmentation

Analytics

Approval Process Control

Calendar Management

Access Monitoring

360° Customer View

Auto-Responders

Bill Database

Bill Importing

Appointment Scheduling

Approval Workflow

Approval workflows

Access control

Email Marketing

Calendar integration

Appointment Reminders

Call & SMS Tracking

Account Alerts

Access Controls/Permissions

Calendar/Reminder System

Account Management

Account Based Marketing

AI / Machine Learning

Archiving

Automatic Formatting

Alerts / Escalation

Automated Quoting

Calendar Sync

Business Card/Badge Scanning

Analytics and reporting

Billing and invoicing

Account profiling

Calendar and Task Management

Auto-fill Form Data

CRM Syncing

Activity and Task Management

API Integration and Customization

Read More

Developer API

Email Marketing / SMS Marketing

Marketing Automation

Meeting Management

Pipeline Management

Campaign Management

Forms Management

Contact Database

Mailing list management

Landing Pages

Email Drip Campaigns

Subscribe / Unsubscribe

Template Management

Social media management

Live Chat

Custom Email Filtering

Social Promotions

Deal Management

Transactional Email

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Still Confused to find the best software?
Overall Ratings

Compare how Vtiger CRM stacks up against Pipedrive in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.6

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.5

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Vtiger CRM and Pipedrive in CRM Software category, we've provided an average user rating for each software below. Vtiger CRM has 6 reviews while Pipedrive has 21 reviews

Jay Raval

A solution to simplify your work

Pros

- Cloud based, access from anywhere - Easy and intuitive dashboard - Able to customize modules, its fields and options as well - Able to create modules from scratch with correlating workflows - There is rarely any downtime or maintenance issue - Mobile app is available for Android and iOS device

Cons

- I would like to see is the ability to report across more modules - For some issues and requirements, the development time takes quite long

Read all 6 reviews
Harshit

Best CRM for B2B Industry

Pros

The most impressive is the pipeline where we have the complete visibility of the deals with which are nurturing.

Cons

Nothing much but it doesn't have the utm tracking on the leads and also there is not open api to push leads into the other CRMs.

Read all 21 reviews
Shreya Loya

An absolutely wonderful and user friendly app

Pros

Good management of contacts, good tracking system, easy to use templates

Cons

Would be appreciated if we could retain the previously used formatting better.

Read all 15 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Vtiger CRM is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms. Pipedrive is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Web App

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Vtiger CRM with Pipedrive. Vtiger CRM offers Email, Phone, Live Support, Training and Tickets to its customers, while Pipedrive provides Email, Live Support, Training and Tickets.

phone

email

live support

tickets

training

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Vtiger CRM and Pipedrive are supported in the following languages.

English

Chinese

Czech

Dutch

English

Esperanto

Estonian

Finnish

French

German

Indonesian

Italian

Japanese

Korean

Latvian/Lettish

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Ukrainian

English

French

German

Italian

Portuguese

Spanish

Typical Customer

The target customer base of Vtiger CRM vs Pipedrive is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Agencies

Enterprises

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Integrations

Find out which tools Vtiger CRM and Pipedrive integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

GMail

Zapier

Microsoft Teams

Google Workspace

WhatsApp

Microsoft Outlook

Microsoft Exchange

Office 365

Mailchimp

DocuSign

QuickBooks

Xero

Tally

Twilio

PayPal

Dropbox

Google Drive

Magento

Zoom Meetings

Facebook

Stripe

LinkedIn

Clearbit

Webex

Google Meet

Razorpay

Google Maps

Hunter.io

Twitter

WooCommerce

Google Workspace

Microsoft Office 365

Slack

Mailchimp

Zoom

Zendesk

Zapier

Trello

HubSpot

QuickBooks

Xero

Dropbox

Evernote

LinkedIn Sales Navigator

Calendly

VTEX

Tiendanube

involve.me

Outfunnel

Make

Elementor

WordPress

WooCommerce

Shopware

Shopify

Stripo

BigCommerce

PrestaShop

Magento

nopCommerce

OptinMonster

Gleam

Hustle

WisePops

Personizely

Poptin

Zenkit

Convertful

GetSiteControl

LeadSync

AppyReward

MailOptin

JTL-Shop

GRC Contact

Lytics

Video

To gain a better understanding of how these Vtiger CRM and Pipedrive work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Vtiger CRM and Pipedrive and learn how they operate. Explore the company name, its location, and more!

Company Name :

Vtiger

Headquarter :

Bangalore

Website :

Visit Website

Company Name :

Pipedrive

Headquarter :

New York

Website :

Visit Website

Company Name :

Brevo

Headquarter :

Paris

Website :

Visit Website

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