Sugar - Open Source CRM Overview
Sugar - Open Source CRM Overview
Sugar - Open Source CRM Overview
SugarCRM is a open source CRM trusted by millions worldwide. SugarCRM gives every user from sales, marketing, or support - the power to create extraordinary customer relationships. Powerful workflow tools in Sugar CRM allow you to automate and optimize even the most complex business practices – to heighten customer experiences, drive productivity and reduce operating costs.
Key Features of Sugar - Open Source CRM
keyboard_arrow_right Case Management
keyboard_arrow_right Contact Manager
keyboard_arrow_right CRM & Sales Reports
keyboard_arrow_right Customer Support
keyboard_arrow_right Email Marketing / SMS Marketing
keyboard_arrow_right Inventory Management
keyboard_arrow_right Lead Generation
keyboard_arrow_right Marketing Automation
keyboard_arrow_right On-Demand (SaaS)
keyboard_arrow_right Products & Price Books
keyboard_arrow_right Sales Quotes
keyboard_arrow_right Solution Management
keyboard_arrow_right Territory Management
keyboard_arrow_right Sales Tracking
keyboard_arrow_right Mobile App
keyboard_arrow_right Contact Management
keyboard_arrow_right Capture Leads from Twitter/Facebooks
keyboard_arrow_right Cloud Computing
keyboard_arrow_right CRM & Sales Dashboards
keyboard_arrow_right CRM Analytics
keyboard_arrow_right Developer API
keyboard_arrow_right Email Templates
keyboard_arrow_right Marketing Analytics
keyboard_arrow_right Marketing Collateral
keyboard_arrow_right Partner Cloud (VAR or Service Provider)
keyboard_arrow_right Supplier and Purchase Order Management
keyboard_arrow_right Social CRM
keyboard_arrow_right Task Management
keyboard_arrow_right Sales Forecasting
keyboard_arrow_right Opportunity Management
keyboard_arrow_right Lead Management
keyboard_arrow_right Sales Force Automation
Pricing of Sugar - Open Source CRM
|Sales automation and forecasting|
|Marketing lead management|
|Call center automation|
|Reporting & Dashboards|
|Cloud or on-premise deployment|
|Unlimited Studio customizations|
|Unlimited online support|
|Support for MySQL and SQL Server (On-Site)|
|Revenue Line Item Level Opportunity Tracking Forecasting|
|Product Level Quotes|
|100 Concurrent Customer Self-service Portal Users|
|SQL-Based Reporting Access|
|Support for Oracle and DB2 (On-Site)|
|12x5 (hours/days) Email and Phone Support|
|Assigned Technical Account Manager|
|Up to 5 sandbox instances (On-Demand)|
Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual. Users get powerful functionality they’ll actually want to use, driving higher adoption and greater business insights. Its powerful, adaptable, affordable products are made for the way your business runs today, leveraging a world of information and opportunity. With all the complexities businesses face, we made the choice of CRM simple. One straightforward price.
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Sugar - Open Source CRM User Reviews (4)
Ask a question
Sugar - Open Source CRM User Reviews (4) Ask a question
Quick customer care service and always helpful in case of any query or
I love the overall look and the interface. It looks very pleasant to me. In general, it is easy to navigate. Sugar CRM has helped me reduce the need of business cards. Contacts of leads or clients are available to me very easily now. Quick customer care service and always helpful in case of any query or doubt!
The most powerful software
SugarCRM is the best open source CRM software at present and is trusted by millions. It makes the job of every user - right from sales, marketing to support extremely easy. So far the most powerful software that has been able to create great customer relationships. The workflow tools too are the best and automate even the most difficult business practices. Our productivity has increased drastically and operational costs have gone down significantly.
Very Friendly to Use for Business
Innovative Infomedia Business Solutions , Business Development Officer Innovative Infomedia Business Solutions
I Am very happy to have SugarCRM for free to help my business grow. Many features ease of use help me for better productivity.
SugarCRM is a highly efficient and effective CRM tool which has helped
us make our Customer Relationship strong.
Nihir Shah , Technician J. Walter Thompson Worldwide
The best part of SugarCRM is as they claim, a very handy and powerful workflow tools which seriously helps in knowing exactly what the customers want. It is helping us in finding exactly what the customer wants. Our Customer Relationship has been improvised alot and we are quite satisfied with the service.
FAQs of Sugar - Open Source CRM
Below are some frequently asked questions for Sugar - Open Source CRM.
Q. What are the main features of Sugar - Open Source CRM?
The key features of Sugar - Open Source CRM are as follows:
label Case Management
label Contact Manager
label CRM & Sales Reports
label Customer Support
label Email Marketing / SMS Marketing
label Inventory Management
label Lead Generation
label Marketing Automation
label On-Demand (SaaS)
label Products & Price Books
label Sales Quotes
label Solution Management
label Territory Management
label Sales Tracking
label Mobile App
label Contact Management
label Capture Leads from Twitter/Facebooks
label Cloud Computing
label CRM & Sales Dashboards
label CRM Analytics
label Developer API
label Email Templates
label Marketing Analytics
label Marketing Collateral
label Partner Cloud (VAR or Service Provider)
label Supplier and Purchase Order Management
label Social CRM
label Task Management
label Sales Forecasting
label Opportunity Management
label Lead Management
label Sales Force Automation
Q. How much do the Sugar - Open Source CRM cost?
The Sugar - Open Source CRM has 3 plans - PROFESSIONAL USD 40 (User/Month),ENTERPRISE USD 65 (User/Month),ULTIMATE USD 150 (User/Month).
Free trial : Available (no card required).
Q. Who are the typical users of Sugar - Open Source CRM?
Sugar - Open Source CRM has the following typical customers:
Startups, SMEs, Agencies.
Q. Which mobile platform does Sugar - Open Source CRM support?
Sugar - Open Source CRM supports the following devices:
Q. Which operating system does Sugar - Open Source CRM support?
Sugar - Open Source CRM support the following operation system :
Q. What payment method does Sugar - Open Source CRM support?
Sugar - Open Source CRM support the following payment methods :
Q. What is the deployemnt type?
Sugar - Open Source CRM has deployemnt type : Web Base.