ConnectWise
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What is ConnectWise?
ConnectWise desk management software leverages a proprietary, market-leading ticketing system that empowers you to provide the best support to your customers. Everything inside its help desk is built on industry-recognized best practices to drive efficiencies within your organization.
ConnectWise Starting Price
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Key Features of ConnectWise
Here are the powerful features that make ConnectWise stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- Ticket Management
- Automated Workflows
- Service Level Agreement (sla) Management
- Time Tracking
- Customer Portal
- Knowledge Base
- Incident Management
- Problem Management
- Change Management
- Asset Management
- Reporting And Analytics
- Mobile Access
- Email Integration
- Task Management
- Customizable Dashboards
- Third Party Integrations
- Role Based Access Control
- Service Catalog
- Remote Monitoring And Management
- Client Communication Tools
ConnectWise Screenshots
ConnectWise Specifications
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ConnectWise Comparisons
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ConnectWise Description
Here's the comprehensive description of ConnectWise. Gain a brief understanding of its unique features and exceptional benefits.
ConnectWise desk management software organizes client relationships around one system, helping you quote, win, and manage all accounts with efficiency, accountability, and visibility. With ConnectWise, no opportunity goes untracked, and no information is out of reach. Won opportunities are easily converted to sales orders, projects, or service tickets.
Benefits:
- Capture every issue on a ticket
- Manage dispatching/scheduling efficiently
- Increase employee utilization
- Capture all billable time
- Leverage business intelligence capabilities to drive strategy
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ConnectWise FAQs
What type of customer support is available from ConnectWise?
The available support which ConnectWise provides is:
- Phone
- Live support
- Tickets
Where is the headquarters/company of ConnectWise located?
The headquarters/company of ConnectWise is located at Tampa.
What platforms does ConnectWise support?
ConnectWise supports a variety of platforms including Android and IOS.
What types of businesses does ConnectWise serve?
ConnectWise serves a wide range of businesses, including but not limited to Startups & SMEs.
How is ConnectWise commonly used?
ConnectWise is commonly used for various purposes, such as CRM, Help Desk, Asset Management and more.
Who are the primary competitors of ConnectWise?
The three major competitors of ConnectWise are Wolken Enterprise ServiceDesk, ITRP and InvGate Service Desk. Compare and evaluate their features, advantages, disadvantages, and other aspects to find the best option for your business.
