ConnectWise

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What is ConnectWise?

ConnectWise desk management software leverages a proprietary, market-leading ticketing system that empowers you to provide the best support to your customers. Everything inside it helpful desk is built on industry-recognized best practices to drive efficiencies within your organization.

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Key Features of ConnectWise

Here are the powerful features that make ConnectWise stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Service Desk Management Software CRM Software Help Desk Software Asset Management Software Professional Service Automation Software

Change Management
CMDB
Incident Management
IT Asset Management
Knowledge Base
Mobile Access
Self Service Portal
SLA Management

1-click installationWorks with GoogleApps
A/B Testing
Access control
Access Controls/Permissions
Access Monitoring
Account Alerts
Account Based Marketing
Account Management
Accounting
Accounting Integration
Accounts payable
Accounts Receivable
Action Item Tracking
Actionable Segmentation Enhancements
Actionable Telematics
Activity Tracking
Ad hoc Analysis
Ad hoc Query
Ad Hoc Reports
Advertising Campaigns
Advocate Management
AI Recommendations
Alerts / Escalation
Allocation
Alumni Management
Analytics
Analytics/ROI Tracking
Annotations
Application Management
Appointment Management
Appointment Reminders
Approval Process Control
Approval Workflow
Archiving
Archiving & Retention
Assessment Generation
Asset Management
Assignment Management
Assisted Living
Attendance management
Attendance Tracking
Attendee Management
Audience Segmentation
Audience Targeting
Audio Content
Auto Dialer
Auto-Responders
Automated Publishing
Automated Quoting
Automated Routing
Automated Scheduling
Automatic Formatting
Automatic Player Updates
Automatic Re-ordering
Automation Templates Enhancements
Automotive Calculated Insights
Automotive Data Bundle
Automotive Loan and Lease Console
Background Screening
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Scanning
Barcoding / RFID
Benchmarking
Bill Audit
Bill Database
Bill Importing
Billable & Non-Billable Hours
Billing & Invoicing
Billing Inquiry Manager
Billing Portal
Blended Call Center
Box Office Management
Budgeting & Forecasting
Business Card/Badge Scanning
Business Process Automation
Calendar Management
Calendar Sync
Call Center Management
Call List Management
Call Logging
Call Management
Call Monitoring
Call Parking
Call Recording
Call Reporting
Call Scripting
Call Sharing
Campaign Analysis
Campaign Management
Campaign Personalization
Campaign Segmentation
CAN SPAM Compliance
Candidate Tracking
Canned Responses
Capacity Planning
Capture Leads from Twitter/Facebooks
Case Management
Case Notes
Catalog Management
Cataloging/Categorization
Centralized Inbox
Channel Management
Chapter Management
Check-In Manager
Claims Management
Claims Processing
Class Management
Clean Energy Program Management
Client / Property Matching
Client database
Client Management
Client Portal
Client Tracking
Client/Property Matching
Cloud Computing
Cold calling
Collaboration
Collaborative Writing
Collections Management
Comment Moderation
Commission management
Committee Management
Communication Management
Communication Tracking
Community Management
Complaint Monitoring
Completion Tracking
Compliance Tracking
Concessions Management
Conferences/Conventions
Connected Vehicle Visualization
Consent Management
Contact Database
Contact Discovery
Contact Import/Export
Contact Management
Contact Manager
Content analytics
Content Management
Content marketing
Content repository
Content Scheduling
Content Syndication
Contextual Targeting
Contingency Billing
Contract Management
Contribution Tracking
Conversion Tracking
Cost Tracking
Create Subtasks
CRM
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Advocacy
Customer Communications Management
Customer DataBase
Customer Management
Customer Profiles
Customer Review Platform
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Support Tracking
Customer Surveys
Customer Targeting
Customizable Branding
Customizable CTAs
Customizable Dashboard
Customizable invoices
Customizable Templates
Customization
Dashboard
Data Analysis
Data Enrichment
Data Extraction
Data Integration
Data Management
Data Mapping
Data Modeling
Data Security
Data Source Connectors
Data Source Integrations
Data Visualization
Deal Management
Delivery Management
Demographic Data
Dependency Management
Deployment Management
Developer API
Digital Asset Management
Discount Management
Discussion Boards
Distributed Call Recording
Distribution Management
Distributor Management
Document Assembly
Document Indexing
Document Management
Document Retention
Document Storage
Donor Management
Donor Targeting
Drag & Drop
Drill Down
Drip Campaigns
Due date tracking
Dues Management
Dunning Management
Dynamic content
E-forms
Einstein Copilot
eLearning Authoring Tools
Election Management
Electronic Signature
Email Integration
Email Marketing
Email Marketing / SMS Marketing
Email Response Control
Email Templates
Employee Database
Employee Management
EMR/EHR
Energy Price Analysis
Engagement Monitoring
Enhanced Local Listings
Enterprise Asset Management
Enterprise Sales Management Enhancements
ERP
Escalation Management
Estimates & Invoices
Event Management
Event Triggered Actions
Event Triggered Email
Event-Based Notifications
Expense Management
Expense Tracking
Experience Management
Facility Scheduling
Feedback Collection
Field Sales Management
Field service management
File Sharing
Financial CRM
Financial Engagement
Financial Management
Financial Reporting
Fixed Asset Management
Food & Beverage Management
Forecasting
Form Builder
Forms Management
Full Text Search
Functions / Calculations
Fundraising Management
Gamification
GDPR Compliance
General Admission
Geo Targeting
Gift Card Management
Goal Tracking
Goals / Quota Management
Group Posting
Group Scheduling
Healthcare CRM
Help Desk
Home Health Enhancements
Hourly billing
Household Tracking
HR Management
Image Editor
Image Library
Import / Export Management
Inbound Call Center
Inbound Reporting
Incident Management
Influence Tracking
Initial Assessments
Inquiry Management
Instant Retrieval
Insurance Rating
Interaction Tracking
Interactive
Interactive Voice Response
Internal Chat Integration
Internal HR
Interoperability Enhancements
Interview Management
Interview Scheduling
Inventory Management
Invoice
Invoice Management
Invoice Processing
Issue Auditing
IT Asset Management
IVR / Voice Recognition
Job Board Posting
Job Scheduling
Jobs Board
Kanban Board
Key Performance Indicators
Kiosk Ticketing
Kitting
Knowledge Base
Knowledge Base Management
Knowledge Library
Knowledge Management
KPIs
Landing Pages
Landing Pages/Web Forms
Law Firms
Law Practice Management
Lead Capture
Lead Database Integration
Lead Distribution
Lead Enrichment
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Scoring
Lead Segmentation
Legal Case Management
Legal CRM
Life Sciences
List Management
Live Chat
Load Forecasting
Loan Origination
Loyalty Program
Mailing list management
Maintenance Management
Maintenance Scheduling
Manage Quotations
Manage Tasks
Manual Dialer
Manufacturing CRM
Mapping
Marketing Analytics
Marketing Automation
Marketing Automation Integration
Marketing Collateral
Marketing Management
Marketing Reports
Mass Email
Media Library
Medical History Records
Meeting Management
Member Communities
Member Database
Member Directory
Member Management
Member Portal
Member types
Membership Database
Membership Management
Membership Renewals
MES
Meter Tracking
Mobile Access
Mobile App
Mobile Optimized Emails
Mobile Payments
Mobile Ticketing
Mobile Time Tracking
Mortgage and Loans
Mortgage CRM
MRP
Multi-Account Management
Multi-Campaign
Multi-Channel Communication
Multi-Country
Multi-Currency
Multi-Facility
Multi-Location
Multi-Provider Practice
Multi-Screen Support
Multi-Site Management
Multi-Store Management
Multiple Billing Rates
Multiple Site Management
Network Monitoring
Offline Access
Offline Form
Offline Time Tracking
OLAP
Omnichannel Communication
On-Demand (SaaS)
Onboarding
Online Booking
Online Calendar
Online Giving
Online invoicing
Online Payment Processing
Online payments
Online Registration
Online Reviews
Online Store
Online Ticketing
Onsite Ticketing
Opportunity Management
Order Entry
Order Management
Order Tracking
Outbound Call Center
Outbound Reporting
Pageview Tracking
Partner Cloud (VAR or Service Provider)
Patient Communications
Patient Management
Payment Processing
Payroll Management
Performance Management
Performance Metrics
Personalization
Pharma CRM
Pharmaceutical and Biotech
Phone & Video Calls
Physician Management
PIA / DPIA
Pipeline Management
Pledge Management
Plug-And-Play Integration
Point of Sale (POS)
Policy Management
Political Advocacy
Post Management
Post Scheduling
Predictive Analytics
Predictive Dialer
Presales
Pricing Management
Print-at-Home
Private Cloud
Private Dashboards
Private Equity
Proactive Chat
Process Mapping
Process Modeling & Designing
Product Catalog
Product configurator
Product Database
Products & Price Books
Profitability Analysis
Program Management
Progress Tracking
Progressive Dialer
Project Accounting
Project billing
Project Management
Promotion Transfer
Promotions Management
Prompt Builder
Property Alerts
Property Database
Proposal Generation
Proposal Management
Prospecting Tools
Public Dashboards
Purchase Order Management
Purchasing
Quality Control
Quality Management
Queue Management
Quote Management
Quotes / Proposals
Quotes/Estimates
Quotes/Proposals
Real Time Analytics
Real-time Chat
Receipt Management
Recommendation Engine
Recording Bookmarking
Recruiting Firms
Recruitment Management
Recurring Appointments
Recurring Billing
Recurring Giving
Recurring Issues
Recurring/Subscription Billing
Reference Checking
Referral Source Tracking
Referral Tracking
Reimbursement Management
Relationship Tracking
Remote Display Management
Remote Document Access
Report Export
Reporting & statistics
Reporting/Analytics
Reservations Management
Resource Management
Response Management
Restaurant POS
Resume Parsing
Resume Search
Retail POS
Returns Management
Review Monitoring
Reviews Management
RFP Management
Ringless Voicemail Drop
Risk Management
Room Block Management
Rules-Based Workflow
Safety Management
Sales
Sales Agreement Enhancements
Sales Dashboards & Reports
Sales Force Automation
Sales Forecasting
Sales Intelligence
Sales Management
Sales pipeline management
Sales Pipeline Tracking
Sales Quotes
Sales Reports
Sales Tracking
Scheduled / Automated Reports
Scheduling
Scheduling & Appointments
Scorecards
Screen Sharing
Search
Search Marketing
Search/Filter
Season Tickets
Segmentation
Self Service Portal
Sensitive Data Identification
Sentiment Analysis
SEO Management
Service History Tracking
Service Level Agreement (SLA) Management
Shared Contacts
Shipping Management
Single Provider Practice
Small Group Management
Social CRM
Social Marketing
Social Media Integration
Social media management
Social Media Metrics
Social Media Monitoring
Social Media Promotion
Solution Management
Source Tracking
Special Order Management
Spend Control
Staff Management
Strategic Planning
Subscriber Management
Supplier and Purchase Order Management
Supplier Management
Supply Chain Management
Survey Management
Surveys & Feedback
Target Account Identification
Task Management
Tax Calculator
Tax Forms
Tax Management
Team Assignments
Team Management
TeamChat
Telemarketing Management
Template Management
Templates
Territory Management
Text Editing
Text Editor
Text Messaging
Third Party Integration
Third party integrations
Ticket Brokering
Ticket/Issue Tracking
Ticketing
Time & Expense Tracking
Time Management
Time on Site Tracking
Time Planning
Time Tracking
TMF API Enhancements
Traceability
Tradesman Job Management
Training Management
Transaction Dispute Management Enhancements
Transportation Dispatch
Treatment Plans
Trend / Problem Indicators
Trend Analysis
Trust Accounting
User Interaction Tracking
Vendor Management
Version Control
Video Content
VIN Lookup
VIP & Discount Tickets
Visitor Identification
Visual Analytics
Visual Editor
Voice & Data Integration
VoIP
Volunteer Management
Warehouse Management
Web Forms
Website Management
Website Personalization
Website Visitor Tracking
Widgets
Work order management
Workflow Automation
Workflow Configuration
Workflow Management
WYSIWYG Email Editor
WYSIWYG Rich Text Editing

Amazon
2-Way Messaging
Account Alerts
Account Management
Action Management
Activity / News Feed
Activity Log
Activity Tracking
Admissions Management
Alerts / Escalation
Appointment Management
Approval Workflow
Archiving
Asset Budgeting
Asset Lifecycle Management
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Automated Routing
Automatic Scans
Availability Management
Backlog Management
Backup Management
Bandwidth Monitoring
Barcoding / RFID
Baseline Manager
Batch Communications
Billing & Invoicing
Blended Call Center
Brainstorming
Calendar Management
Call Center
Call Logging
Call Management
Call Monitoring
Call Recording
Call Routing
Call Scripting
Call Sharing
Campaign Management
Campaign Tracking
Canned Responses
Capacity Monitoring
Case Management
Cataloging/Categorization
Change Calendar
Change Management
Change Planning
Channel Attribution
Channel Management
Chargeback Tracking
Chat / Messaging
Check-in / Check-out
Churn Management
CMDB
Collaboration
Commercial Properties
Commission management
Communication Management
Community Forums
Community Management
Complaint Classification
Completion Tracking
Compliance Management
Compliance Tracking
Configuration Management
Contact Database
Contact Management
Content Management
Content Syndication
Contract Lifecycle Management
Contract Management
Contract Negotiation
Corrective Actions (CAPA)
Cost Tracking
Curriculum Management
Customer Complaint Tracking
Customer DataBase
Customer Engagement
Customer Journey Mapping
Customer Lifecycle Management
Customer Profiles
Customer Segmentation
Customer Support Tracking
Customizable Branding
Dashboard
Data Integration
Data Matching
Data Visualization
Decision Tree
Depreciation Management
Depreciation Tracking
Device management
Device Targeting
Discussion Boards
Discussion Threads
Dispatch Management
Dispatching
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Archiving
Email Distribution
Email Integration
Email Management
Email Marketing
Email Monitoring
Employee Database
Enrollment Management
Equipment Management
Equipment Tracking
Escalation Management
Event Logs
Event-Based Notifications
Expiry Notifications
Feedback Collection
Feedback Management
Field Sales Management
File Transfer
Filtering
Financial Aid Management
Fixed Line Compatibility
Forms Management
FTP Monitoring
GDPR Compliance
Geo Targeting
Government Contracts
Hardware Inventory
Help Desk Management
Impact Management
Inbound Call Center
Inbox Queue Management
Incident Management
Incident Reporting
Inspection Management
Instant Retrieval
Intent Recognition
Interaction Tracking
Interactive Content
Interactive Voice Response
Internal Cost Allocation
Internet Usage Monitoring
Inventory control
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
IT Asset Management
Job Management
Knowledge Base Management
Knowledge Management
Known Issue Management
Lead Management
License Management
Live Chat
Location Tracking
Macros
Maintenance Management
Maintenance Scheduling
Maintenance Tracking
Manual Dialer
Mass Notifications
Message Personalization
Mobile Access
Mobile Notifications
Multi-Channel Collection
Multi-Channel Communication
Multi-Language
Multi-Patch Deployments
Multiple Brands Products
Network Monitoring
Network Wide Management
Newsletter Management
Notes Management
Notification Scheduling
Offline Form
On-Demand Communications
Onboarding
Online Activation
Online Forums
Opportunity Management
Outbound Call Center
Patch Management
Payment Processing
Performance Metrics
Personalization
Policy Management
Pre-built Templates
Pre-configured Bot
Predictive Analytics
Predictive Dialer
Predictive Modeling
Preventive Maintenance
Print Management
Prioritization
Proactive Chat
Problem Management
Procurement Management
Project Management
Proposal Generation
Push Notifications
QR Codes
Quality Assurance Management
Queue Management
Queue Manager
Quotes/Estimates
Real Time Chat
Real Time Editing
Real Time Monitoring
Real-time Chat
Recurring Issues
Referral Tracking
Relationship Mapping
Release & Deployment Management
Release Management
Remediation
Remote Access
Remote Protection
Remote Systems Monitoring
Reporting/Analytics
Requirements Review
Requisition Management
Residential Properties
Response Management
ROI Tracking
Root-Cause Diagnosis
Routing
Saas helpdesk software
Sales Forecasting
Scenario Planning
Scheduled Messaging
Scheduling
Screen Sharing
Search
Self Service Portal
Self-service automation
Sell Side (Customers)
Sentiment Analysis
Server Monitoring
Server Performance
Service Automation
Service Catalog
Service Catalog Management
Service Desk (ITIL ITSM)
Service History
Service History Tracking
Service Level Agreement (SLA) Management
Service Level Management
Service Reporting
Session Recording
Session Transfer
Shared Inboxes
Shared Mailboxes
Signature Management
SLA Management
SLA Monitoring
Social Media Integration
Social Media Metrics
Social Media Monitoring
Software Inventory
Software License Management
Software Metrics
Spam Blocker
Specialty Contracts
Supplier Management
Survey Management
Task automation
Task Management
Team Chat
Team Management
Template Management
Territory Management
Text Analysis
Text to Speech
Third Party Integration
Ticket Automation
Ticket Management
Ticket/Issue Tracking
Ticketing system
Time Clock
To-Do List
Transaction Monitoring
Transfers/Routing
Trend Analysis
Troubleshooting Reports
Two-Way Communication
Uptime Monitoring
Uptime Reporting
Usage Reporting
Usage Tracking / Analytics
User Activity Monitoring
Vegetation Mapping
Vendor Management
Version Control
Video Content
Virtual Assistant
Virtual Personal Assistant (VPA)
Visual Notifications
Voice Customization
Voice Mail
Warranty Management
Warranty Tracking
Web Threat Management
Web Traffic Reporting
Website Analytics
Website Visitor Tracking
Whitelisting / Blacklisting
Work order management
Workflow Automation
Workflow Management

3PL Management
Access control
Access Request Management
Account Management
Activity Log
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Allocation
Analytics
Approval Workflow
Archiving & Retention
Asset Allocation
Asset Budgeting
Asset Discovery
Asset Lifecycle Management
Asset performance management
Asset Sharing
Asset Tagging
Asset Tracking
Audit Management
Audit Trail
Auditing
Automated Review & Approval
Automated Routing
Automatic Device Recognition
Automatic Scans
Availability Management
Backup Log
Backup Management
Backup Scheduling
Bandwidth Monitoring
Barcode Generation
Barcode Scanning
Barcode Support
Barcoding / RFID
Baseline Manager
Behavioral Analytics
Big Data Analytics
Billing & Invoicing
Billing for Data
Billing for Voice
Budgeting & Forecasting
Business Process Control
Buy Side (Suppliers)
Calibration Management
Calibration Schedules
Call Monitoring
Capacity Analytics
Capacity Monitoring
Case Management
Cataloging / Categorization
Census Data Integration
Certification Management
Change Calendar
Change Management
Change Planning
Chargeback Tracking
Check-in / Check-out
Checkpoint Tracking
CMMS
Collaboration
Commercial Leases
Commercial Properties
Complaint Classification
Completion Tracking
Compliance Management
Compliance Tracking
Compression
Condition Monitoring
Configuration Management
Conflict Tracking
Consolidation
Contact Management
Container Shipping
Content Management
Contract Lifecycle Management
Contract Management
Contract Negotiation
Contract/License Management
Contractor Management
Controls Testing
Corrective / Preventive Actions
Corrective Actions (CAPA)
Cost Management
Cost Tracking
CPU Monitoring
Credential Management
CRM
Cross Reference System
Custom Labels
Custom Patches
Custom Rate Plans
Customer Complaint Tracking
Customer DataBase
Customer Management
Customer Portal
Dashboard
Data Collection
Data Discovery
Data Management
Data Search
Data Visualization
Demand Monitoring
Deployment Management
Depreciation Management
Depreciation Tracking
Design Management
Desktop Virtualization
Device Auto Discovery
Device History
Device management
Diagnostic Testing
Diagnostic Tools
Discount Management
Dispatch Management
Disposal Management
Disposal Tracking
Dock Management
Document Management
Driver Management
Due date tracking
Electronic Signature
Employee Lifecycle Management
Employee Management
Encryption
Endpoint Management
Energy Management
Environmental Compliance
Environmental Management
Environmental Risk Assessment
Equipment Maintenance
Equipment Management
Equipment Tracking
ERP
Event Logs
Event Management
Event Tracking
Evidence Management
Exception Alerts
Exceptions Management
Expense Management
Facility Management
Facility Scheduling
Fee Maintenance
Feedback Management
File Access Control
Filtered Search
Fixed Asset Management
Fixed Line Compatibility
Floor Plans & Maps
For Facility Management
For Offices
For Retail
Forecasting
Forms Management
Freight Shipping
Fuel Management
Fuel Tracking
Full Transaction Diagnostics
Gage Management
Gate/Access Control
Geocoding
GIS
Government Contracts
GPS tracking
Hardware Inventory
Help Desk
Hierarchical Mapping
HIPAA Compliance
Historical Reporting
History Tracking
Image Editing
Image Exporting
Image Management
Import/Export Data
Incident Management
Incident Reporting
Incremental Backup
Individualized Assessments
Industrial Safety Management
Injury Reporting
Inspection Management
Insurance Management
Internal Cost Allocation
Internet Mapping
Internet Usage Monitoring
Interoperability
Intrusion Detection System
Inventory control
Inventory Management
Inventory Tracking
Investigation Management
IP Address Monitoring
IP Protection
ISO Compliance
Issue & Return Management
Issue Management
Issue Tracking
IT Asset Management
IT Budgeting
IT Risk Management
Item Management
Job Costing
Job Management
Key & Lock Management
Keyword Search
Knowledge Base
Knowledge Capture
Knowledge Management
Label Printing
Label Templates
Labeling
Labor Projection
Landlord Database
Late Fee Calculation
Lease Management
Letter generation
License Management
License Tracking
Live Chat
Local Server Options
Location Tracking
Location-Based Mapping
Logistics Management
Mailroom Management
Maintenance History
Maintenance Management
Maintenance Scheduling
Maintenance Tracking
Map Creation
Map Exporting
Map Sharing
Material Management
Measurement Readings
MES
Metered Billing
Mileage Tracking
Mobile Access
Motor Pool
Move / Add / Change Options
MSDS
Multi-Cloud Management
Multi-Location
Multi-Patch Deployments
Multi-Platform
Multi-Station Management
Multi-User
Multi-User Collaboration
Multiple System Support
Network Diagnosis
Network Logs
Network Resource Management
Network Scanning
Network Wide Management
Node management
Occupancy Management
Occupational Health Management
On-Demand Mapping
Online Booking
Operational Risk Management
Order Management
OSHA Compliance
OSHA Recordkeeping
Out-of-Tolerance Notification
Package Tracking
Parcel Shipping
Parts Inventory Management
Parts Management
Password Management
Patch Management
Performance Analytics
Performance Appraisal
Performance Control
Performance Management
Performance Monitoring
Photos In Reports
Planning & Zoning
Policy Creation Wizard
Policy Management
Portable License
Portfolio Management
Pre-built Templates
Predictive Maintenance
Preventive Maintenance
Preventive Maintenance Scheduling
Print on Site
Prioritization
Problem Management
Procurement Management
Product Activation
Project Management
Property Management
Purchasing
QR Codes
Quality Management
Quotes / Estimates
Rate Management
Real Time Monitoring
Real Time Synchronization
Real Time Tracking
Receiving Labels
Receiving/Putaway Management
Recurring Appointments
Recurring Rentals
Relationship Mapping
Release & Deployment Management
Release Management
Reminders
Remote Access
Remote Protection
Remote Server Options
Remote Systems Monitoring
Remote Update / Installation
Renewal Management
Rent Tracking
Repair Tracking
Report Templates
Reporting
Requisition Management
Reservations Management
Residential Leases
Residential Properties
Resource Management
Retail Leases
Returns Management
RFID
Risk Alerts
Risk Assessment
Risk Management
Role Management
Room Scheduling
Root-Cause Diagnosis
Routing
Safety Management
Safety Risk Assessment
Sarbanes-Oxley Compliance
Scheduling
Scoring
Screen Sharing
Search Within Document
Secure Data Storage
Security Event Log
Self Service Portal
Self-Updating Maps
Sell Side (Customers)
Serial Number Tracking
Server Monitoring
Server Performance
Service Catalog
Service History
Service History Tracking
Service Reporting
Service Request Management
Session Recording
Session Transfer
Shadow IT Detection
Shelf Planning
Shipment Tracking
Shipping Labels
Shipping Management
Short / Long Term Rental
Signature Capture
SKU / UPC codes
SLA Monitoring
Software Inventory
Software License Management
Software Management
Spatial Analysis
Specialty Contracts
Speech Recognition
Spend Management
Split Billing
Statistical Data Reporting
Status Tracking
Sublease Management
Subscription Management
Subscription Services
Supplier Management
Survey Management
Surveys & Feedback
Synchronization Management
Syslogs
Task Management
Task Tracking
Tax Management
Technician Management
Tenant Database
Territory Management
Test / Quiz Creation
Ticket Management
Time & Attendance
Timing Rights
Tire Management
To-Do List
Tool Kitting
Trace individual transactions
Trailer Management
Training Management
Trial License
Uptime Monitoring
Usage Reporting
Usage Tracking / Analytics
User Access Permissions
User Activity Monitoring
User Provisioning
Vacancy Tracking
Variable Workforce
Vehicle Information
Vehicle Tracking
Vendor Management
Version Control
VIN Lookup
Violation History
Violation Tracking
Virtual Machine Monitoring
Visualization
Vulnerability Assessment
Vulnerability Scanning
Warehouse Management
Warranty Management
Warranty Tracking
Waste Management
Web Access / Restoration
Web Logs
Web Traffic Reporting
Weed Abatement Control
Whitelisting / Blacklisting
Wireless Network Support
Work order management
Workflow Management

Billing & Invoicing
Calendar/Reminder System
Client Portal
Collaboration Tools
CRM
Document Storage
Financial Management
HR Management
Live Chat
Project Management
Remote Access
Accounting
Activity Tracking
Approval Process Control
Billable Hours Tracking
Billing & Invoicing
Billing Rate Management
Budgeting & Forecasting
Calendar Management
Change Orders
Client Management
Client Portal
Collaboration
Collaboration Tools
Contract Management
Cost-to-Completion Tracking
CRM
Customization
Customized Reports
Demand Planning
Document Management
Email Integration
Email Tracking
ERP
Expense Tracking
Invoice Management
Invoice Processing
Issue Tracking
MSP
Multiple Billing Rates
Overrun Reporting
Portfolio Management
Practice Management
Professional Services Automation
Project Management
Project Tracking
Proposal Generation
Proposal Management
Quote Management
Reimbursement Management
Reporting
Resource Management
Sales Management
Sales Tracking
Scheduling
Service & Support
SMS Integration
Staff Management
Status Reporting
Task Management
Team Management
Time & Expense Tracking
Time Tracking
Time Tracking by Client
Time Tracking by Project
Timesheet Management

ConnectWise Specifications

Get a closer look at the technical specifications and system requirements for ConnectWise. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

SAAS

Accessibility :

Mobile Support

Desktop Platforms :

MacOs

Windows

Language Support :

English

Business :

StartUps

SMBs

Available Support :

Phone

Live Support

Tickets

ConnectWise Categories on SoftwareSuggest :

CRM Software Help Desk Software Asset Management Software Professional Service Automation Software CPQ Software Msp Software

Company Details :

Company Name : ConnectWise

Headquarter : Tampa

Website : Visit Website

Full Address : 400 N Tampa St, Suite 130 Tampa, FL 33602, USA

ConnectWise Comparisons

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ConnectWise Description

Here's the comprehensive description of ConnectWise. Gain a brief understanding of its unique features and exceptional benefits.

ConnectWise desk management software organizes client relationships around one system, helping you quote, win, and manage all accounts with efficiency, accountability, and visibility. With ConnectWise, no opportunity goes untracked, and no information is out of reach. Won opportunities are easily converted to sales orders, projects, or service tickets.

Benefits:

Capture every issue on a ticket
Manage dispatching/scheduling efficiently
Increase employee utilization
Capture all billable time
Leverage business intelligence capabilities to drive strategy

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