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iCRM

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What is iCRM?

iCRM is complete and comprehensive CRM platform for the small and large size Businesses, It's an award winning user friendly CRM platform which is fully customisable to adopt even a complex requirements/process flows of any Industry oriented customer, It is a comprehensive platform to cover up your Sales, Marketing and Support automation in a single solution.

Pricing

iCRM Starting Price

$ 8/Single User

View Detailed Pricing

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Our Awards and Recognition

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iCRM Screenshots

Key Features of iCRM

Here are the powerful features that make iCRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

CRM Software Distribution Management Software SFA Sales Force Automation Software Sales Management Software After Sales Service Management Software

1-click installationWorks with GoogleApps
A/B Testing
Access control
Access Controls/Permissions
Access Monitoring
Account Alerts
Account Based Marketing
Account Management
Accounting
Accounting Integration
Accounts payable
Accounts Receivable
Action Item Tracking
Actionable Segmentation Enhancements
Actionable Telematics
Activity Tracking
Ad hoc Analysis
Ad hoc Query
Ad Hoc Reports
Advertising Campaigns
Advocate Management
AI Recommendations
Alerts / Escalation
Allocation
Alumni Management
Analytics
Analytics/ROI Tracking
Annotations
Application Management
Appointment Management
Appointment Reminders
Approval Process Control
Approval Workflow
Archiving
Archiving & Retention
Assessment Generation
Asset Management
Assignment Management
Assisted Living
Attendance management
Attendance Tracking
Attendee Management
Audience Segmentation
Audience Targeting
Audio Content
Auto Dialer
Auto-Responders
Automated Publishing
Automated Quoting
Automated Routing
Automated Scheduling
Automatic Formatting
Automatic Player Updates
Automatic Re-ordering
Automation Templates Enhancements
Automotive Calculated Insights
Automotive Data Bundle
Automotive Loan and Lease Console
Background Screening
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Scanning
Barcoding / RFID
Benchmarking
Bill Audit
Bill Database
Bill Importing
Billable & Non-Billable Hours
Billing & Invoicing
Billing Inquiry Manager
Billing Portal
Blended Call Center
Box Office Management
Budgeting & Forecasting
Business Card/Badge Scanning
Business Process Automation
Calendar Management
Calendar Sync
Call Center Management
Call List Management
Call Logging
Call Management
Call Monitoring
Call Parking
Call Recording
Call Reporting
Call Scripting
Call Sharing
Campaign Analysis
Campaign Management
Campaign Personalization
Campaign Segmentation
CAN SPAM Compliance
Candidate Tracking
Canned Responses
Capacity Planning
Capture Leads from Twitter/Facebooks
Case Management
Case Notes
Catalog Management
Cataloging/Categorization
Centralized Inbox
Channel Management
Chapter Management
Check-In Manager
Claims Management
Claims Processing
Class Management
Clean Energy Program Management
Client / Property Matching
Client database
Client Management
Client Portal
Client Tracking
Client/Property Matching
Cloud Computing
Cold calling
Collaboration
Collaborative Writing
Collections Management
Comment Moderation
Commission management
Committee Management
Communication Management
Communication Tracking
Community Management
Complaint Monitoring
Completion Tracking
Compliance Tracking
Concessions Management
Conferences/Conventions
Connected Vehicle Visualization
Consent Management
Contact Database
Contact Discovery
Contact Import/Export
Contact Management
Contact Manager
Content analytics
Content Management
Content marketing
Content repository
Content Scheduling
Content Syndication
Contextual Targeting
Contingency Billing
Contract Management
Contribution Tracking
Conversion Tracking
Cost Tracking
Create Subtasks
CRM
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Advocacy
Customer Communications Management
Customer DataBase
Customer Management
Customer Profiles
Customer Review Platform
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Support Tracking
Customer Surveys
Customer Targeting
Customizable Branding
Customizable CTAs
Customizable Dashboard
Customizable invoices
Customizable Templates
Customization
Dashboard
Data Analysis
Data Enrichment
Data Extraction
Data Integration
Data Management
Data Mapping
Data Modeling
Data Security
Data Source Connectors
Data Source Integrations
Data Visualization
Deal Management
Delivery Management
Demographic Data
Dependency Management
Deployment Management
Developer API
Digital Asset Management
Discount Management
Discussion Boards
Distributed Call Recording
Distribution Management
Distributor Management
Document Assembly
Document Indexing
Document Management
Document Retention
Document Storage
Donor Management
Donor Targeting
Drag & Drop
Drill Down
Drip Campaigns
Due date tracking
Dues Management
Dunning Management
Dynamic content
E-forms
Einstein Copilot
eLearning Authoring Tools
Election Management
Electronic Signature
Email Integration
Email Marketing
Email Marketing / SMS Marketing
Email Response Control
Email Templates
Employee Database
Employee Management
EMR/EHR
Energy Price Analysis
Engagement Monitoring
Enhanced Local Listings
Enterprise Asset Management
Enterprise Sales Management Enhancements
ERP
Escalation Management
Estimates & Invoices
Event Management
Event Triggered Actions
Event Triggered Email
Event-Based Notifications
Expense Management
Expense Tracking
Experience Management
Facility Scheduling
Feedback Collection
Field Sales Management
Field service management
File Sharing
Financial CRM
Financial Engagement
Financial Management
Financial Reporting
Fixed Asset Management
Food & Beverage Management
Forecasting
Form Builder
Forms Management
Full Text Search
Functions / Calculations
Fundraising Management
Gamification
GDPR Compliance
General Admission
Geo Targeting
Gift Card Management
Goal Tracking
Goals / Quota Management
Group Posting
Group Scheduling
Healthcare CRM
Help Desk
Home Health Enhancements
Hourly billing
Household Tracking
HR Management
Image Editor
Image Library
Import / Export Management
Inbound Call Center
Inbound Reporting
Incident Management
Influence Tracking
Initial Assessments
Inquiry Management
Instant Retrieval
Insurance Rating
Interaction Tracking
Interactive
Interactive Voice Response
Internal Chat Integration
Internal HR
Interoperability Enhancements
Interview Management
Interview Scheduling
Inventory Management
Invoice
Invoice Management
Invoice Processing
Issue Auditing
IT Asset Management
IVR / Voice Recognition
Job Board Posting
Job Scheduling
Jobs Board
Kanban Board
Key Performance Indicators
Kiosk Ticketing
Kitting
Knowledge Base
Knowledge Base Management
Knowledge Library
Knowledge Management
KPIs
Landing Pages
Landing Pages/Web Forms
Law Firms
Law Practice Management
Lead Capture
Lead Database Integration
Lead Distribution
Lead Enrichment
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Scoring
Lead Segmentation
Legal Case Management
Legal CRM
Life Sciences
List Management
Live Chat
Load Forecasting
Loan Origination
Loyalty Program
Mailing list management
Maintenance Management
Maintenance Scheduling
Manage Quotations
Manage Tasks
Manual Dialer
Manufacturing CRM
Mapping
Marketing Analytics
Marketing Automation
Marketing Automation Integration
Marketing Collateral
Marketing Management
Marketing Reports
Mass Email
Media Library
Medical History Records
Meeting Management
Member Communities
Member Database
Member Directory
Member Management
Member Portal
Member types
Membership Database
Membership Management
Membership Renewals
MES
Meter Tracking
Mobile Access
Mobile App
Mobile Optimized Emails
Mobile Payments
Mobile Ticketing
Mobile Time Tracking
Mortgage and Loans
Mortgage CRM
MRP
Multi-Account Management
Multi-Campaign
Multi-Channel Communication
Multi-Country
Multi-Currency
Multi-Facility
Multi-Location
Multi-Provider Practice
Multi-Screen Support
Multi-Site Management
Multi-Store Management
Multiple Billing Rates
Multiple Site Management
Network Monitoring
Offline Access
Offline Form
Offline Time Tracking
OLAP
Omnichannel Communication
On-Demand (SaaS)
Onboarding
Online Booking
Online Calendar
Online Giving
Online invoicing
Online Payment Processing
Online payments
Online Registration
Online Reviews
Online Store
Online Ticketing
Onsite Ticketing
Opportunity Management
Order Entry
Order Management
Order Tracking
Outbound Call Center
Outbound Reporting
Pageview Tracking
Partner Cloud (VAR or Service Provider)
Patient Communications
Patient Management
Payment Processing
Payroll Management
Performance Management
Performance Metrics
Personalization
Pharma CRM
Pharmaceutical and Biotech
Phone & Video Calls
Physician Management
PIA / DPIA
Pipeline Management
Pledge Management
Plug-And-Play Integration
Point of Sale (POS)
Policy Management
Political Advocacy
Post Management
Post Scheduling
Predictive Analytics
Predictive Dialer
Presales
Pricing Management
Print-at-Home
Private Cloud
Private Dashboards
Private Equity
Proactive Chat
Process Mapping
Process Modeling & Designing
Product Catalog
Product configurator
Product Database
Products & Price Books
Profitability Analysis
Program Management
Progress Tracking
Progressive Dialer
Project Accounting
Project billing
Project Management
Promotion Transfer
Promotions Management
Prompt Builder
Property Alerts
Property Database
Proposal Generation
Proposal Management
Prospecting Tools
Public Dashboards
Purchase Order Management
Purchasing
Quality Control
Quality Management
Queue Management
Quote Management
Quotes / Proposals
Quotes/Estimates
Quotes/Proposals
Real Time Analytics
Real-time Chat
Receipt Management
Recommendation Engine
Recording Bookmarking
Recruiting Firms
Recruitment Management
Recurring Appointments
Recurring Billing
Recurring Giving
Recurring Issues
Recurring/Subscription Billing
Reference Checking
Referral Source Tracking
Referral Tracking
Reimbursement Management
Relationship Tracking
Remote Display Management
Remote Document Access
Report Export
Reporting & statistics
Reporting/Analytics
Reservations Management
Resource Management
Response Management
Restaurant POS
Resume Parsing
Resume Search
Retail POS
Returns Management
Review Monitoring
Reviews Management
RFP Management
Ringless Voicemail Drop
Risk Management
Room Block Management
Rules-Based Workflow
Safety Management
Sales
Sales Agreement Enhancements
Sales Dashboards & Reports
Sales Force Automation
Sales Forecasting
Sales Intelligence
Sales Management
Sales pipeline management
Sales Pipeline Tracking
Sales Quotes
Sales Reports
Sales Tracking
Scheduled / Automated Reports
Scheduling
Scheduling & Appointments
Scorecards
Screen Sharing
Search
Search Marketing
Search/Filter
Season Tickets
Segmentation
Self Service Portal
Sensitive Data Identification
Sentiment Analysis
SEO Management
Service History Tracking
Service Level Agreement (SLA) Management
Shared Contacts
Shipping Management
Single Provider Practice
Small Group Management
Social CRM
Social Marketing
Social Media Integration
Social media management
Social Media Metrics
Social Media Monitoring
Social Media Promotion
Solution Management
Source Tracking
Special Order Management
Spend Control
Staff Management
Strategic Planning
Subscriber Management
Supplier and Purchase Order Management
Supplier Management
Supply Chain Management
Survey Management
Surveys & Feedback
Target Account Identification
Task Management
Tax Calculator
Tax Forms
Tax Management
Team Assignments
Team Management
TeamChat
Telemarketing Management
Template Management
Templates
Territory Management
Text Editing
Text Editor
Text Messaging
Third Party Integration
Third party integrations
Ticket Brokering
Ticket/Issue Tracking
Ticketing
Time & Expense Tracking
Time Management
Time on Site Tracking
Time Planning
Time Tracking
TMF API Enhancements
Traceability
Tradesman Job Management
Training Management
Transaction Dispute Management Enhancements
Transportation Dispatch
Treatment Plans
Trend / Problem Indicators
Trend Analysis
Trust Accounting
User Interaction Tracking
Vendor Management
Version Control
Video Content
VIN Lookup
VIP & Discount Tickets
Visitor Identification
Visual Analytics
Visual Editor
Voice & Data Integration
VoIP
Volunteer Management
Warehouse Management
Web Forms
Website Management
Website Personalization
Website Visitor Tracking
Widgets
Work order management
Workflow Automation
Workflow Configuration
Workflow Management
WYSIWYG Email Editor
WYSIWYG Rich Text Editing

Barcoding / RFID
Billing Management
Demand Planning
Forecasting
Fuel Cost Management
Global Sourcing Management
Import Export Management
Inventory Management
Labor Management
Order Management
Performance Tracking
Procure-to-Pay
Procurement Management
Purchasing
Requisition Management
Returns Management
Rfx Management
Sales Forecasting
Sales Order Management
Shipping Management
Supplier Management
Supplier Qualification
Supplier Risk Management
Template Management
Warehouse Management

360° Customer View
Alerts & Notifications
Appointment Management
Business Process Automation
Business Process Management
Call Management
Campaign Management
Channel Management
Collaboration
Commission management
Contact Management
Contract Management
Customer DataBase
Daily & Weekly Sales Summaries
Distributor Management
Document Flow Automation
Document Management
Email Integration
Email Marketing
Expense Management
FA Battleground
Field Sales Management
Geofencing
Goals / Quota Management
Graphical Market Visit Tracking
Heat Maps
Image Response
Knowledge Management
Lead Management
Market Intelligent Survey
Mobile Sales
Opportunity Management
Orders and Invoices
Performance & Productivity Monitoring
Performance Management
Performance Metrics
Presentation Management
Product Assortment
Product Management
Project Management
Proposal Generation
Referral Tracking
Reporting and Dashboards
Route Monitoring
Sales Collaboration
Sales Forecasting
Sales Performance Management
Synchronization and Integration
TA/DA Management
Task Management
Tele calling Portal
Territory Management

Application Integration
Applications Management
Business intelligence (BI)
CRM integration
Custom Fields
Email Integration
Email Templates
Forecasting
Invoices
Lead Distribution
Lead Generation
Lead Scoring
Multi-Currency
Online Activation
Opportunity Management
Pipeline Management
Purchase Orders
Ratings & Reviews
Real Time Comparisons
Receiving
Sales Analytics
Sales Forecasting
Sales Orders
Sales Reporting
Sales Tracking
Web Forms

Dashboards & Analytics
multi-location capable
Alerts/Escalation
Always on service
Appointment Management
Automated Routing
Build Knowledge
Collaborate
Complaint Management
Complaint Monitoring
Contract management
Customer DataBase
Customer Experience Management
Customer Service
Faster Support
Help Desk
Installation
Knowledge Base
Known Issue Management
Live Chat
Notice Board
Queue Manager
Security
Self Service Portal
Service on the go
Service Personally
Subscriber Management
Surveys & Feedback
Trouble Ticketing
Work Order Management
Zero AMC (Annual Maintenance Charges)

iCRM Pricing

Here are the pricing plans for iCRM. Choose the plan that best fits your requirements and budget. Get Detailed iCRM pricing as per your requirements.

SEED

$ 8

Single User

Lead, Contact, Account, and Deal Management
Basic Reports Dashboard
Sales Pipelines, Targets & Forecast Management
Email Integration
Lead Scoring Rules
SMS Integration
API Access
Website Integration for capturing the Leads
Mobile Application - Android Only
User audit, History & Timeline logs
Storage - 6 GB
2 Hour onboarding session

Get Pricing

SAPLING

$ 11

Full Licence/ Single User

Lead, Contact, Account, and Deal Management
Custom Reports Dashboard
Sales Pipelines, Targets & Forecast Management
Email Integration
SMS Integration
Advanced Reports
Website Integration for capturing the Leads
Mobile Application - iOS & Android
Storage - 8 GB
2 Hour onboarding session
Quotation & Products Management
IndiaMart, Just Dial, Sulekha & TradeIndia Integration
400 Bulk Emails/user/day
15 Workflow Automations
15 Teams
Territories Management
Custom Roles
User audit, History & Timeline logs
Lead Scoring Rules

Get Pricing

PLANT

$ 17

Full Licence/Single User

Lead, Contact, Account, and Deal Management
Advanced Reports
Sales Pipelines, Targets & Forecast Management
Email Integration
Advanced Lead Scoring Rules
Website Integration for capturing the Leads
Mobile Application - iOS & Android
User audit, History & Timeline logs
Storage - 12 GB
IndiaMart, Just Dial, Sulekha & TradeIndia Integration
1200 Bulk Emails/user/day
30 Workflow Automations
30 Teams
Social Media Integration
Multi Currency
Territories Manageme
Quotation & Products Management
Website Integration for capturing the Leads
SMS Integration

Get Pricing

TREE

$ 19

Full Licence/Single User

Dedicated Account Manager
Audit Logs
IP Whitelisting
Multi Currency
Social Media Integration
Advanced CRM Customization
Custom Roles
60 Teams
200 Workflow Automations
8000 Bulk Emails/user/day
IndiaMart, Just Dial, Sulekha & TradeIndia Integration
Quotation & Products Management
Storage - 18 GB
User audit, History & Timeline logs
Mobile Application - iOS & Android
Website Integration for capturing the Leads
Email Integration
SMS Integration
Lead, Contact, Account, and Deal Management

Get Pricing

iCRM Specifications

Get a closer look at the technical specifications and system requirements for iCRM. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly, Yearly, Onetime(Perpetual license)

Accessibility :

API

Customization

Mobile Support

Desktop Platforms :

Web app

MacOs

Windows

Language Support :

English

Business :

Freelancers

StartUps

SMBs

Enterprises

Available Support :

Phone

Live Support

Training

Tickets

iCRM Categories on SoftwareSuggest :

Distribution Management Software SFA Sales Force Automation Software Sales Management Software After Sales Service Management Software Lead Management System Sales Engagement Software

Company Details :

Company Name : ipercepts

Headquarter : Nagpur

Website : Visit Website

Full Address : 109, Jaktap Lay Out, Wanadongri, Hingana Road, Nagpur

iCRM Comparisons

Compare iCRM with other similar options available in CRM Software. Explore the key differences to see why it's the top choice for businesses and individuals.

iCRM

Oracle CRM

iCRM Description

Here's the comprehensive description of iCRM. Gain a brief understanding of its unique features and exceptional benefits.

ipercepts has been established as a software company in India, the company has been with the aim to provide affordable and advanced software solutions to the small, medium & large size organisations across the globe, the focused area of service is into CRM (Customer Relationship Management software), which helps in automate and streamline the business activities like Sales, Marketing and Support automation very effectively……...Our objective is to provide a CRM solution to every businesses no matter what is the size and revenue of the company. As we have understood during our experience of Implementations that every business needs the CRM software to manage their business efficiently and provide the Pro-Active customer service………. Our team is having an extensive experience in consulting and implementing the iCRM software across the industry verticals. We help organizations embrace disruptive technologies, arming them with best in class solutions that augment their business capabilities.

iCRM Resources

Brochures

iCRM Brochures Download Brochure

iCRM Videos

Overall iCRM Reviews

Thinking about using iCRM? Check out verified user reviews & ratings based on iCRM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.

5/5

Based on 6 Reviews

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Feature

Out of 5

Ease of use

Out of 5

Value for money

Out of 5

Customer support

Out of 5

Likelihood to recommend

Out of 100%

iCRM Pros and Cons

"The most impressive iCRM is flexibility, ease of use, ease of integration with other legacy systems, Good UI and UX"

"User-Friendly Interface: Numerous customers appreciate iCRM's intuitive and simple point of interaction, which is simple to explore and use.Customization Options: Through a variety of customization options, businesses can customize iCRM to meet their specific needs.Capabilities in Combination: iCRM is a versatile and essential asset for businesses of all sizes because it can be integrated with a wide range of other programming stages, such as email marketing tools, accounting software, and web-based business platforms.Element of Computerization: Leading the board, contacting the executives, dealing with robotization, and showcasing mechanization are just a few of the computerization features that iCRM provides to help businesses streamline their processes and save time.Detailing and Investigation: Through its extensive analytics and reporting capabilities, iCRM provides businesses with valuable insights into their customer relationships and sales procedures.In general, iCRM is a very useful tool for businesses looking to streamline their customer relationship management procedures and boost their overall effectiveness and efficiency."

"Leads and support management"

"I would suggest integrating AI/ML features like HTML redesigning features."

"Pricing: Users of iCRM believe that the pricing structure is too high, especially for small and new businesses.Support: iCRM's client care group's help could be improved, as per a couple of clients, either as far as reaction time or quality.Mobile App: Even though iCRM has a mobile version, some users have said that it doesn't work as well or is hard to use as the desktop version.Integration complications: Some users have complained that integrating iCRM with other software platforms takes a long time and requires technical expertise.Reporting capabilities: Even though iCRM offers point-by-point detailing features, some customers have said that the revealing capabilities could be better, either in terms of the amount of information that can be looked at or how easy the announcing tools are to use.In general, many businesses find iCRM to be a very useful tool. However, it could be improved in some ways to better meet the requirements of all users."

"everything is good"

View iCRM Reviews

Alternatives of iCRM

Explore alternative software options that can fulfill similar requirements as iCRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.

iCRM FAQs

How much does iCRM cost?

The starting price of iCRM is ₹ 600/Single User. It has different pricing plans:

SEED : ₹ 600/Single User
SAPLING : ₹ 800/Full Licence/ Single User
PLANT : ₹ 1200/Full Licence/Single User
TREE : ₹ 1400/Full Licence/Single User

iCRM also provides a free trial to users.

What are the top 5 features for iCRM?

The top 5 features for iCRM are:

Capture Leads from Twitter/Facebooks
Case Management
Cloud Computing
CRM
CRM & Sales Dashboards

What type of customer support is available from iCRM?

The available support which iCRM provides is:

Phone
Email
Live support
Tickets
Training

Free Demo

iCRM

What is iCRM?

iCRM Screenshots

Key Features of iCRM

iCRM Pricing

iCRM Specifications

iCRM Comparisons

iCRM Description

iCRM Resources

iCRM Videos

Overall iCRM Reviews

iCRM Pros and Cons

Alternatives of iCRM

iCRM FAQs

How much does iCRM cost?

What are the top 5 features for iCRM?

What type of customer support is available from iCRM?

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