In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Oracle CRM versus iCRM. To get better insight, here’s how users have rated these products. Oracle CRM is rated 4.5 while iCRM is rated 5.0.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Oracle CRM vs iCRM with the following detailed pricing plan info. Oracle CRM has not provided information about its pricing. On the other hand, iCRM comes in 4 packages: SEED, SAPLING, PLANT, TREE.
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Oracle CRM and iCRM based on their key features and functionalities to pick the right one for your business.
- Social Media Integration
- Customer Data Management
- Quote And Order Management
- Service Request Management
- Analytics And Reporting
- CRM & Sales Reports
- Customer Segmentation
- Email Marketing / Sms Marketing
- Mobile Access
- CRM & Sales Dashboards
- Marketing Automation
- Territory Management
- Sales Force Automation
- Partner Relationship Management
- Customizable Dashboards
- Social Media Integration
- Customer Data Management
- Quote And Order Management
- Service Request Management
- Analytics And Reporting
- CRM & Sales Reports
- Customer Segmentation
- Email Marketing / Sms Marketing
- Mobile Access
- CRM & Sales Dashboards
- Marketing Automation
- Territory Management
- Sales Force Automation
- Partner Relationship Management
- Customizable Dashboards
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Oracle CRM and iCRM for better insights.
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Awards
Oracle CRM and iCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Oracle CRM and iCRM in CRM Software category, we've provided an average user rating for each software below. Oracle CRM has 11 reviews while iCRM has 6 reviews
Pros
Oracle CRM is used to capture help-desk tickets. It has flexibility in terms of collaborating data.
Posted by - Silky
Pros
Structured Query Language features are most impressive. It is easy to use.
Posted by - Archana Aravind
Cons
Sets aside some margin to stack at times. Speed and ease of use. Nothing significant that strikes a chord with the exception of the fact that there is generally an opportunity for improvement.
Posted by - Kashif Mehmood
Cons
CRM costs. One of the biggest difficulties in CRM execution is cost. Business culture. An absence of responsibility or resistance to social change from individuals within the organization can cause significant hardships with CRM execution. Unfortunate communication. Absence of leadership.
Posted by - Kashif Mehmood
Pros
The most impressive aspects of iCRM are its flexibility, ease of use, ease of integration with other legacy systems, and good UI and UX.
Posted by - Rakesh S
Pros
I like the Software Leads follow-up, Deals Management, and the Wholl Software good build.
Posted by - WASIM Jafar
Cons
Everything is good.
Posted by - Anuj Rawat
Cons
Pricing: Users of iCRM believe that the pricing structure is too high, especially for small and new businesses. Support: iCRMs client care groups help could be improved, according to a few clients, either in terms of response time or quality. Mobile App: Even though iCRM has a mobile version, some users have said that it doesnt work as well or is as easy to use as the desktop version. Integration complications: Some users have complained that integrating iCRM with other software platforms takes a long time and requires technical expertise. Reporting capabilities: Even though iCRM offers detailed reporting features, some customers have said that the reporting capabilities could be better, either in terms of the amount of information that can be reviewed or how easy the reporting tools are to use. In general, many businesses find iCRM to be a very useful tool. However, it could be improved in some ways to better meet the requirements of all users.
Posted by - saipureddy chandrasekhar
Specifications
Check out the specifications of Oracle CRM and iCRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Oracle CRM and iCRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Oracle CRM and iCRM and learn how they operate. Explore the company name, its location, and more!
Oracle Corporation
San Mateo
ipercepts
Nagpur
Alternatives
FAQs
Oracle CRM and iCRM cater to which types of businesses?
Oracle CRM is suitable for Startups, Enterprises, SMBs & Freelancer, whereas iCRM is suitable for Freelancer, Startups, SMBs & Enterprises.
Do Oracle CRM and iCRM offer a free trial?
Yes, Oracle CRM and iCRM provide a free trial to its users.
What are the key features of Oracle CRM and iCRM?
Key features of Oracle CRM include sales force automation, customer data management, marketing automation, service request management, partner relationship management, analytics and reporting, while iCRM offers features, such as contact management, sales automation, marketing automation, customer support.
Which is the better option between Oracle CRM and iCRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Oracle CRM has an advantage over iCRM.
What level of customer support can I expect from Oracle CRM and iCRM?
Oracle CRM provides customer support over various channels including phone, email, live support and training, and iCRM provides customer support over phone, email, live support and more.
Oracle CRM
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