Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Oracle CRM vs. iCRM all in one place to simplify your decision-making process. Oracle CRM is rated 4.5 while iCRM is rated 5.0.

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Plans and Pricing

Compare pricing of Oracle CRM vs iCRM with the following detailed pricing plan info. Oracle CRM has not provided information about its pricing. On the other hand, iCRM comes in 4 packages: SEED, SAPLING, PLANT, TREE.

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SEED
$ 8

Single User

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SAPLING
$ 11

Full Licence/ Single User

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PLANT
$ 17

Full Licence/Single User

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TREE
$ 19

Full Licence/Single User

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Free
$ 0

Per Month

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Growth
$ 14

Per Month

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Pro
$ 50

Per Month

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Enterprise
$ 79

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of Oracle CRM and iCRM for better insights.

Awards

Oracle CRM and iCRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Oracle CRM Award
Oracle CRM Award
Oracle CRM Award
Payment Type

Below is the comparison of the starting price and payment method of Oracle CRM and iCRM. Information related to the payment plans of Oracle CRM is unavailable. Whereas, iCRM provides Single User payment plans. Oracle CRM provides a free trial whereas, iCRM does not provide a free trial.

Free Trial

Monthly

Free Trial

Monthly

Yearly

Onetime(Perpetual license)

Free Trial

Monthly

Yearly

Features

Compare between Oracle CRM and iCRM based on their key features and functionalities to pick the right one for your business.

Accounting

CRM & Sales Dashboards

CRM & Sales Reports

Customer Support

Document Management

Email Marketing / SMS Marketing

Inventory Management

Marketing Analytics

Marketing Automation

Product Database

Project Management

Supplier and Purchase Order Management

Social CRM

Solution Management

Territory Management

Mobile App

Lead Management

Read More

Capture Leads from Twitter/Facebooks

Case Management

Cloud Computing

CRM

CRM & Sales Dashboards

CRM & Sales Reports

CRM Analytics

CRM integration

Customer Support

Developer API

Email Integration

Email Marketing / SMS Marketing

Email Templates

Expense Management

Inventory Management

Invoice

Lead Generation

Marketing Analytics

Marketing Automation

Marketing Collateral

Mass Email

On-Demand (SaaS)

Partner Cloud (VAR or Service Provider)

Performance Management

Plug-And-Play Integration

Private Cloud

Product Database

Products & Price Books

Supplier and Purchase Order Management

Sales Quotes

Social CRM

Solution Management

Survey Management

Appointment Management

Territory Management

Sales Forecasting

Sales Tracking

Opportunity Management

Mobile App

Lead Management

Sales Force Automation

Call Recording

Customer DataBase

Call Management

Field Sales Management

Alerts & Notifications

Application Integration

Assignment Management

Workflow Management

Billing & Invoicing

Call Center Management

Call Monitoring

Activity Tracking

Pipeline Management

Approval Process Control

Contract Management

To-Do List

Calendar Management

Alerts/Notifications

Web Forms

Campaign Analysis

Real Time Analytics

Import & Export Data

Proposal Management

Manage Quotations

Inquiry Management

Team Management

Interaction Tracking

Landing Pages

List Management

Product Catalog

Customization

Campaign Segmentation

Access Monitoring

Sales Pipeline Tracking

Multi-Channel Communication

Sales Dashboards & Reports

Omnichannel Communication

360° Customer View

Business Process Management

Asset Tracking

Appointment Scheduling

Approval Workflow

Access control

Call List Management

Appointment Reminders

Automated Scheduling

Call Hunting & Routing

Call & SMS Tracking

Account Alerts

Access Controls/Permissions

Calendar/Reminder System

Campaign Personalization

Archiving

Candidate Tracking

Case Notes

Activity / News Feed

Categorization / Grouping

Calendar Sync

App Management

Read More

Email Integration

Customer DataBase

Online Activation

Social Media Integration

Self Service Portal

Live chat system

Collaboration

Email Management

Billing & Invoicing

Surveys & Feedback

Dashboard

Knowledge Base

Alerts/Escalation

Automated Routing

Community Forums

Inbox Queue Management

Incident Management

Ticket Management

Help Desk Management

Issue Tracking

Online Forums

Problem Management

Service Level Management

Service Level Agreement (SLA) Management

Event Logs

Customer Segmentation

Push Notifications

Scenario Planning

SLA Management

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Overall Ratings

Compare how Oracle CRM stacks up against iCRM in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.5

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Feature Feature 4.5

Feature

Out of 5

Ease of use Ease of use 4.7

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 4.4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by Oracle CRM and iCRM in CRM Software category, we've provided an average user rating for each software below. Oracle CRM has 11 reviews while iCRM has 6 reviews

islam. Pakistan

Review for Oracle CRM

Pros

It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements. The solution is smooth, easy to use, easy to customize and it has many feature

Cons

Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round.

Read all 11 reviews
Rakesh S

iCRM - Best CRM for medium enterprise

Pros

The most impressive iCRM is flexibility, ease of use, ease of integration with other legacy systems, Good UI and UX

Cons

I would suggest integrating AI/ML features like HTML redesigning features.

Read all 6 reviews
Jemin

Liked Trail and API Support for developers

Pros

I liked the Developer support and API documentation for customization and implementation in a private service.

Cons

Some more detailed services are confusing to the user. Some features have the same meaning but are represented differently.

Read all 25 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying CRM Software. Oracle CRM is available on Windows, Linux, MacOs desktop platforms and Android, IOS mobile platforms. iCRM is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing Oracle CRM with iCRM. Oracle CRM offers Email, Phone, Live Support and Training to its customers, while iCRM provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

Oracle CRM and iCRM are supported in the following languages.

English

English

Arabic

Chinese

Czech

Danish

Dutch

English

Finnish

French

German

Italian

Japanese

Korean

Norwegian

Polish

Portuguese

Russian

Spanish

Swedish

Turkish

Typical Customer

The target customer base of Oracle CRM vs iCRM is mentioned below. Check which software fits your business requirements perfectly.

Startups

Enterprises

SMBs

Freelancer

Freelancer

Startups

SMBs

Enterprises

Startups

Enterprises

SMBs

Freelancer

Integrations

Find out which tools Oracle CRM and iCRM integrate with and make the right choice. Get the CRM software that connects with your preferred apps for best results!

(Not Provided by Vendor)

(Not Provided by Vendor)

Whatsapp

Slack

Shopify

Salesforce

Microsoft Teams

Mailchimp

Video

To gain a better understanding of how these Oracle CRM and iCRM work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Oracle CRM and iCRM and learn how they operate. Explore the company name, its location, and more!

Company Name :

Oracle Corporation

Headquarter :

San Mateo

Website :

Visit Website

Company Name :

ipercepts

Headquarter :

Nagpur

Website :

Visit Website

Company Name :

Freshworks

Headquarter :

Chennai

Website :

Visit Website

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