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Pega Customer Engagement

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What is Pega Customer Engagement?

Pega is the powerful solution of customer engagement software. It will guide you what customer expecting to form you by the analytics of customer feedback. Pega is effortless execute in any channel in real-time.

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Key Features of Pega Customer Engagement

Here are the powerful features that make Pega Customer Engagement stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Customer Engagement Software CRM Software SFA Sales Force Automation Software WorkFlow Management Software Business Process Management Software

Analytics
Batch Communications
Chat / Messaging
Churn Management
Communication Management
Community Management
Content Management
Content Syndication
Customer Engagement
Customer Experience
Customer Feedback
Customer Loyalty
Customer Satisfaction
Email Distribution
Event Marketing
Experience Management
Feedback Collection
Feedback Management
Gamification
Interactive Content
Live chat system
Multi-Channel Communication
NPS
On-Demand Communications
Personalization
Print Management
Review Management
Survey
Template Management
Ticketing
Video Content

1-click installationWorks with GoogleApps
A/B Testing
Access control
Access Controls/Permissions
Access Monitoring
Account Alerts
Account Based Marketing
Account Management
Accounting
Accounting Integration
Accounts payable
Accounts Receivable
Action Item Tracking
Actionable Segmentation Enhancements
Actionable Telematics
Activity Tracking
Ad hoc Analysis
Ad hoc Query
Ad Hoc Reports
Advertising Campaigns
Advocate Management
AI Recommendations
Alerts / Escalation
Allocation
Alumni Management
Analytics
Analytics/ROI Tracking
Annotations
Application Management
Appointment Management
Appointment Reminders
Approval Process Control
Approval Workflow
Archiving
Archiving & Retention
Assessment Generation
Asset Management
Assignment Management
Assisted Living
Attendance management
Attendance Tracking
Attendee Management
Audience Segmentation
Audience Targeting
Audio Content
Auto Dialer
Auto-Responders
Automated Publishing
Automated Quoting
Automated Routing
Automated Scheduling
Automatic Formatting
Automatic Player Updates
Automatic Re-ordering
Automation Templates Enhancements
Automotive Calculated Insights
Automotive Data Bundle
Automotive Loan and Lease Console
Background Screening
Backorder Management
Bank Reconciliation
Barcode / Ticket Scanning
Barcode Scanning
Barcoding / RFID
Benchmarking
Bill Audit
Bill Database
Bill Importing
Billable & Non-Billable Hours
Billing & Invoicing
Billing Inquiry Manager
Billing Portal
Blended Call Center
Box Office Management
Budgeting & Forecasting
Business Card/Badge Scanning
Business Process Automation
Calendar Management
Calendar Sync
Call Center Management
Call List Management
Call Logging
Call Management
Call Monitoring
Call Parking
Call Recording
Call Reporting
Call Scripting
Call Sharing
Campaign Analysis
Campaign Management
Campaign Personalization
Campaign Segmentation
CAN SPAM Compliance
Candidate Tracking
Canned Responses
Capacity Planning
Capture Leads from Twitter/Facebooks
Case Management
Case Notes
Catalog Management
Cataloging/Categorization
Centralized Inbox
Channel Management
Chapter Management
Check-In Manager
Claims Management
Claims Processing
Class Management
Clean Energy Program Management
Client / Property Matching
Client database
Client Management
Client Portal
Client Tracking
Client/Property Matching
Cloud Computing
Cold calling
Collaboration
Collaborative Writing
Collections Management
Comment Moderation
Commission management
Committee Management
Communication Management
Communication Tracking
Community Management
Complaint Monitoring
Completion Tracking
Compliance Tracking
Concessions Management
Conferences/Conventions
Connected Vehicle Visualization
Consent Management
Contact Database
Contact Discovery
Contact Import/Export
Contact Management
Contact Manager
Content analytics
Content Management
Content marketing
Content repository
Content Scheduling
Content Syndication
Contextual Targeting
Contingency Billing
Contract Management
Contribution Tracking
Conversion Tracking
Cost Tracking
Create Subtasks
CRM
CRM & Sales Dashboards
CRM & Sales Reports
CRM Analytics
Customer Advocacy
Customer Communications Management
Customer DataBase
Customer Management
Customer Profiles
Customer Review Platform
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Support Tracking
Customer Surveys
Customer Targeting
Customizable Branding
Customizable CTAs
Customizable Dashboard
Customizable invoices
Customizable Templates
Customization
Dashboard
Data Analysis
Data Enrichment
Data Extraction
Data Integration
Data Management
Data Mapping
Data Modeling
Data Security
Data Source Connectors
Data Source Integrations
Data Visualization
Deal Management
Delivery Management
Demographic Data
Dependency Management
Deployment Management
Developer API
Digital Asset Management
Discount Management
Discussion Boards
Distributed Call Recording
Distribution Management
Distributor Management
Document Assembly
Document Indexing
Document Management
Document Retention
Document Storage
Donor Management
Donor Targeting
Drag & Drop
Drill Down
Drip Campaigns
Due date tracking
Dues Management
Dunning Management
Dynamic content
E-forms
Einstein Copilot
eLearning Authoring Tools
Election Management
Electronic Signature
Email Integration
Email Marketing
Email Marketing / SMS Marketing
Email Response Control
Email Templates
Employee Database
Employee Management
EMR/EHR
Energy Price Analysis
Engagement Monitoring
Enhanced Local Listings
Enterprise Asset Management
Enterprise Sales Management Enhancements
ERP
Escalation Management
Estimates & Invoices
Event Management
Event Triggered Actions
Event Triggered Email
Event-Based Notifications
Expense Management
Expense Tracking
Experience Management
Facility Scheduling
Feedback Collection
Field Sales Management
Field service management
File Sharing
Financial CRM
Financial Engagement
Financial Management
Financial Reporting
Fixed Asset Management
Food & Beverage Management
Forecasting
Form Builder
Forms Management
Full Text Search
Functions / Calculations
Fundraising Management
Gamification
GDPR Compliance
General Admission
Geo Targeting
Gift Card Management
Goal Tracking
Goals / Quota Management
Group Posting
Group Scheduling
Healthcare CRM
Help Desk
Home Health Enhancements
Hourly billing
Household Tracking
HR Management
Image Editor
Image Library
Import / Export Management
Inbound Call Center
Inbound Reporting
Incident Management
Influence Tracking
Initial Assessments
Inquiry Management
Instant Retrieval
Insurance Rating
Interaction Tracking
Interactive
Interactive Voice Response
Internal Chat Integration
Internal HR
Interoperability Enhancements
Interview Management
Interview Scheduling
Inventory Management
Invoice
Invoice Management
Invoice Processing
Issue Auditing
IT Asset Management
IVR / Voice Recognition
Job Board Posting
Job Scheduling
Jobs Board
Kanban Board
Key Performance Indicators
Kiosk Ticketing
Kitting
Knowledge Base
Knowledge Base Management
Knowledge Library
Knowledge Management
KPIs
Landing Pages
Landing Pages/Web Forms
Law Firms
Law Practice Management
Lead Capture
Lead Database Integration
Lead Distribution
Lead Enrichment
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Scoring
Lead Segmentation
Legal Case Management
Legal CRM
Life Sciences
List Management
Live Chat
Load Forecasting
Loan Origination
Loyalty Program
Mailing list management
Maintenance Management
Maintenance Scheduling
Manage Quotations
Manage Tasks
Manual Dialer
Manufacturing CRM
Mapping
Marketing Analytics
Marketing Automation
Marketing Automation Integration
Marketing Collateral
Marketing Management
Marketing Reports
Mass Email
Media Library
Medical History Records
Meeting Management
Member Communities
Member Database
Member Directory
Member Management
Member Portal
Member types
Membership Database
Membership Management
Membership Renewals
MES
Meter Tracking
Mobile Access
Mobile App
Mobile Optimized Emails
Mobile Payments
Mobile Ticketing
Mobile Time Tracking
Mortgage and Loans
Mortgage CRM
MRP
Multi-Account Management
Multi-Campaign
Multi-Channel Communication
Multi-Country
Multi-Currency
Multi-Facility
Multi-Location
Multi-Provider Practice
Multi-Screen Support
Multi-Site Management
Multi-Store Management
Multiple Billing Rates
Multiple Site Management
Network Monitoring
Offline Access
Offline Form
Offline Time Tracking
OLAP
Omnichannel Communication
On-Demand (SaaS)
Onboarding
Online Booking
Online Calendar
Online Giving
Online invoicing
Online Payment Processing
Online payments
Online Registration
Online Reviews
Online Store
Online Ticketing
Onsite Ticketing
Opportunity Management
Order Entry
Order Management
Order Tracking
Outbound Call Center
Outbound Reporting
Pageview Tracking
Partner Cloud (VAR or Service Provider)
Patient Communications
Patient Management
Payment Processing
Payroll Management
Performance Management
Performance Metrics
Personalization
Pharma CRM
Pharmaceutical and Biotech
Phone & Video Calls
Physician Management
PIA / DPIA
Pipeline Management
Pledge Management
Plug-And-Play Integration
Point of Sale (POS)
Policy Management
Political Advocacy
Post Management
Post Scheduling
Predictive Analytics
Predictive Dialer
Presales
Pricing Management
Print-at-Home
Private Cloud
Private Dashboards
Private Equity
Proactive Chat
Process Mapping
Process Modeling & Designing
Product Catalog
Product configurator
Product Database
Products & Price Books
Profitability Analysis
Program Management
Progress Tracking
Progressive Dialer
Project Accounting
Project billing
Project Management
Promotion Transfer
Promotions Management
Prompt Builder
Property Alerts
Property Database
Proposal Generation
Proposal Management
Prospecting Tools
Public Dashboards
Purchase Order Management
Purchasing
Quality Control
Quality Management
Queue Management
Quote Management
Quotes / Proposals
Quotes/Estimates
Quotes/Proposals
Real Time Analytics
Real-time Chat
Receipt Management
Recommendation Engine
Recording Bookmarking
Recruiting Firms
Recruitment Management
Recurring Appointments
Recurring Billing
Recurring Giving
Recurring Issues
Recurring/Subscription Billing
Reference Checking
Referral Source Tracking
Referral Tracking
Reimbursement Management
Relationship Tracking
Remote Display Management
Remote Document Access
Report Export
Reporting & statistics
Reporting/Analytics
Reservations Management
Resource Management
Response Management
Restaurant POS
Resume Parsing
Resume Search
Retail POS
Returns Management
Review Monitoring
Reviews Management
RFP Management
Ringless Voicemail Drop
Risk Management
Room Block Management
Rules-Based Workflow
Safety Management
Sales
Sales Agreement Enhancements
Sales Dashboards & Reports
Sales Force Automation
Sales Forecasting
Sales Intelligence
Sales Management
Sales pipeline management
Sales Pipeline Tracking
Sales Quotes
Sales Reports
Sales Tracking
Scheduled / Automated Reports
Scheduling
Scheduling & Appointments
Scorecards
Screen Sharing
Search
Search Marketing
Search/Filter
Season Tickets
Segmentation
Self Service Portal
Sensitive Data Identification
Sentiment Analysis
SEO Management
Service History Tracking
Service Level Agreement (SLA) Management
Shared Contacts
Shipping Management
Single Provider Practice
Small Group Management
Social CRM
Social Marketing
Social Media Integration
Social media management
Social Media Metrics
Social Media Monitoring
Social Media Promotion
Solution Management
Source Tracking
Special Order Management
Spend Control
Staff Management
Strategic Planning
Subscriber Management
Supplier and Purchase Order Management
Supplier Management
Supply Chain Management
Survey Management
Surveys & Feedback
Target Account Identification
Task Management
Tax Calculator
Tax Forms
Tax Management
Team Assignments
Team Management
TeamChat
Telemarketing Management
Template Management
Templates
Territory Management
Text Editing
Text Editor
Text Messaging
Third Party Integration
Third party integrations
Ticket Brokering
Ticket/Issue Tracking
Ticketing
Time & Expense Tracking
Time Management
Time on Site Tracking
Time Planning
Time Tracking
TMF API Enhancements
Traceability
Tradesman Job Management
Training Management
Transaction Dispute Management Enhancements
Transportation Dispatch
Treatment Plans
Trend / Problem Indicators
Trend Analysis
Trust Accounting
User Interaction Tracking
Vendor Management
Version Control
Video Content
VIN Lookup
VIP & Discount Tickets
Visitor Identification
Visual Analytics
Visual Editor
Voice & Data Integration
VoIP
Volunteer Management
Warehouse Management
Web Forms
Website Management
Website Personalization
Website Visitor Tracking
Widgets
Work order management
Workflow Automation
Workflow Configuration
Workflow Management
WYSIWYG Email Editor
WYSIWYG Rich Text Editing

360° Customer View
Alerts & Notifications
Appointment Management
Business Process Automation
Business Process Management
Call Management
Campaign Management
Channel Management
Collaboration
Commission management
Contact Management
Contract Management
Customer DataBase
Daily & Weekly Sales Summaries
Distributor Management
Document Flow Automation
Document Management
Email Integration
Email Marketing
Expense Management
FA Battleground
Field Sales Management
Geofencing
Goals / Quota Management
Graphical Market Visit Tracking
Heat Maps
Image Response
Knowledge Management
Lead Management
Market Intelligent Survey
Mobile Sales
Opportunity Management
Orders and Invoices
Performance & Productivity Monitoring
Performance Management
Performance Metrics
Presentation Management
Product Assortment
Product Management
Project Management
Proposal Generation
Referral Tracking
Reporting and Dashboards
Route Monitoring
Sales Collaboration
Sales Forecasting
Sales Performance Management
Synchronization and Integration
TA/DA Management
Task Management
Tele calling Portal
Territory Management

Abbreviation Detection
Abbreviation Expansion
Academic/Education
Access Controls/Permissions
Ad hoc Analysis
Ad Hoc Reports
Administrator Level Control
Air Management
Alerts/Notifications
Analytics
API Design
API Lifecycle Management
App Management
Application Integration
Appointment Management
Approval Process Control
Archiving & Retention
Asset Categorization
Asset Library
Asset Lifecycle Management
Asset Sharing
Asset Tracking
Assignment Management
Audio Capture
Audio File Management
Audio Transmission
Audit Management
Audit Trail
Auditing
Augmented / Mixed Reality
Automatic Notifications
Automatic Time Capture
Automatic Transcription
Availability Management
Backlog Management
Barcode Scanning
Behavior-Based Acceleration
Bid Management
Bill of Materials Management
Billable & Non-Billable Hours
Billing & Invoicing
Budget Management
Budgeting & Forecasting
Built-In Accounting
Built-In Course Authoring
Business Process Automation
Business Rules Management
Buy Side (Suppliers)
Calendar Management
Calibration Management
Campaign Management
Case Management
Catalog Creation
Catalog Management
Change Management
Claim Resolution Tracking
Client Management
Client Portal
Co-Pay & Deductible Tracking
Code Enforcement
Code Refactoring
Code-free Development
Collaboration
Collaboration Tools
Compatibility Testing
Complaint Classification
Complaint Management
Completion Tracking
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contact Database
Contact Management
Content creation
Content Library
Content Management
Content Syndication
Contract Lifecycle Management
Contract Management
Contract/License Management
Contractor Database
Controls Testing
Corrective / Preventive Actions
Corrective Actions (CAPA)
Corrective and Preventive Actions (CAPA)
Cost Tracking
CRM
Crop Management
Cross Reference System
Cross Selling Functionality
Cross-Device Publishing
Custom Product Attributes
Customer Complaint Tracking
Customer DataBase
Customer Management
Customizable Branding
Customizable Catalogs
Customizable Dashboard
Customizable Macros
Dashboard
Data Analysis
Data Capture and Transfer
Data Cleansing
Data Entry Verification
Data Imports/Exports
Data Modeling
Data Visualization
Debugging
Defect Tracking
Deployment Management
Design Management
Design Templates
Desktop Publishing
Developer Portal
Device Auto Discovery
Diagnostic Testing
Disparate Data Collection
Dispatch Management
Dispatching
Document Control
Document Extraction
Document Indexing
Document Management
Drag & Drop
Duplicate Detection
Duplicate Payment Alert
Electronic Claims
Electronic Signature
Eligibility Verification
Email Address Extraction
Emissions Inventory
Employee Database
Employee Management
EMR HL7 Bridge
Environmental Compliance
Environmental Management
Environmental Risk Assessment
Equipment Management
Equipment Tracking
Escalation Management
ETL - Extract / Transfer / Load
Event Logs
Event Monitoring
FDA Compliance
Feature Library
Feedback Management
File Sharing
Filtering
Financial Management
Flexible Search
Floor Plans & Maps
Flowchart
For Field Service
For General Contractors
For Hospitality
For Manufacturers
For Real Estate
For Sales / Marketing
Forms Management
Formula Management
Fraud detection
Full Text Search
Global Sourcing Management
Goal Setting / Tracking
Government Contracts
Graphical Workflow Editor
Hardware Inventory
Hazardous Materials Control
Help Desk Management
HIPAA Compliance
Image Entry
Image Extraction
Import/Export Data
Import/Export Management
Incident Management
Industrial Safety Management
Injury Reporting
Inspection Management
Insurance Tracking
Intelligent Mail Support
Inventory control
Inventory Management
Invoices
IP Address Extraction
ISO Compliance
ISO Standards Management
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
JCL Management
Job Management
Key Performance Indicators
Knowledge Base
Knowledge Base Management
KPIs
Labor Management
License Issuance
License Tracking
Livestock Management
Maintenance Management
Maintenance Scheduling
Marketing Calendar
Marketing Management
Master Record Management
Match & Merge
Material Management
Media Planning
Metadata Management
Milestone Tracking
Mobile Access
Mobile Development
MSDS
Multi-Domain
Multi-Language
Multi-Platform
Multi-User
Multiple Billing Rates
Multiple Data Sources
Occupational Health Management
Order Fulfillment
Order Processing
OSHA Compliance
OSHA Recordkeeping
Overtime Calculation
Package Tracking
PACS Integration
Panoramas
Parcel Shipping
Parts Management
Payment Collection in the Field
Payor Management
Performance Metrics
Permit Issuance
Permit Tracking
Phone Number Extraction
Photos In Reports
Policy Administration
Policy Management
Portfolio Management
Power Management
Pre-built Templates
Predictive Analytics
Presentation Tools
Preventive Maintenance
Pricing Extraction
Pricing Management
Print on Site
Prioritization
Problem Management
Process Change Tracking
Process Management
Process Management
Process Mapping
Process Modeling & Designing
Procurement Management
Product Analytics
Product Comparison
Product data management
Product Lifecycle Management
Product Registration
Product Visualization
Project Management
Project Tracking
Proposal Generation
Prototyping
Purchase Order Management
Purchasing
Purchasing & Receiving
Quality Assurance Management
Quote Management
Quotes/Estimates
Recurring Issues
Release & Deployment Management
Release Management
Remote Document Access
Repair Management
Report Templates
Reporting/Analytics
Requirements Management
Requisitions & Approvals
Resource Management
Returns Management
Rfx Management
Risk Alerts
Risk Assessment
Risk Management
Routing
Rules-Based Workflow
Safety Risk Assessment
Sales & Operations Planning
Sarbanes-Oxley Compliance
Scheduling
Search
Search/Filter
Self Service Portal
Sell Side (Customers)
Service History Tracking
Service Management
Shipment Tracking
Shipping Management
Signature Capture
Simulation
Skills & Competencies
Social Media Integration
Software Development
Software Inventory
Source Control
Sourcing Management
Specialty Contracts
Spend Management
Status Tracking
Supplier Management
Supplier Master Data
Supplier Qualification
Supplier Quality Control
Supplier Risk Management
Supplier Web Portal
Supports Agile
Supports Scrum
Sustainability Management
Task Management
Task Tracking
Technician Management
Template Management
Testing Management
Text Editing
Third party integrations
Ticket Management
Time & Expense Tracking
Time Clock
Time Tracking
Traceability
Training Companies
Training Management
Transaction History
Transcription Reporting
Transportation Management
Trend / Problem Indicators
User Access Controls
User Activity Monitoring
User Level Management
Utility Billing
Vacation/Leave Tracking
Vendor Maintained Profiles
Vendor Managed Inventory
Vendor Management
Vendor Performance Rating
Vendor Qualification Tracking
Version Control
Virtual Reality
Virtual Reality Integration
Visual Discovery
Visual Interface
Visual Workflow Management
Voice Capture
Voice Recognition
Voice-Over / Audio
Warehouse Management
Warranty Tracking
Waste Management
Water Management
Weather Records
Web App Development
Web Data Extraction
Web Services
Work Hour Tracking
Work order management
Workflow Configuration
Workflow Management

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Call Parking
Call Recording
Cash Management
Check Writing
Checking Account
Contact Database
Contact Management
CRM
Encryption
General Ledger Entry
Overpayment Processing
Savings Account
Web Conferencing
Access Controls/Permissions
Accounting
Accounts payable
Accounts Receivable
Ad hoc Analysis
Ad hoc Query
Ad Hoc Reports
Agile Project Management Tools
Alerts/Notifications
Appointment Management
Approval Process Control
Archiving & Retention
AS2 Capability
Assessment
Asset Planning
Audit Management
Audit Trail
Automated Review & Approval
Availability Management
Balance Sheet
Behavioral Analytics
Benchmarking
Billing and invoicing
Blended Learning
Brainstorming
Budgeting & Forecasting
Business Bank Accounts
Business Management
Business Performance Management
Business Phone Systems
Business Plan Templates
Business Process Automation
Business Process Management
Business Rules Management
Business VoIP
Buy Side (Suppliers)
Campaign Management
Case Management
Change Management
Channel Analytics
Channel Management
Checklist
Claim Resolution Tracking
Cloud PBX
CMDB
Collaboration
Compliance Management
Compliance Reporting
Compliance Tracking
Compression
Configuration Management
Consolidation/Roll-Up
Content Management
Contract Lifecycle Management
Contract/License Management
Corrective / Preventive Actions
CRM
Cultural Alignment
Customer DataBase
Customer Management
Dashboard
Data Analysis
Data Cleansing
Data Discovery
Data Mapping
Data Visualization
Data warehousing
Defect Tracking
Diagramming
Dispatch Management
Document Archiving
Document Control
Document Filtering
Document Indexing
Drag & Drop
EDI Testing
Electronic Claims
Email Integration
Email Marketing
Employee Alignment
Employee Lifecycle Management
Employee Management
Environmental Compliance
Environmental Management
Environmental Risk Assessment
Equipment Management
Equipment Tracking
Feedback Management
Financial Management
Financial Projections
Financial Templates
Flowchart
Forecasting
Forms Management
Full Transaction Diagnostics
General Ledger
Goal Setting / Tracking
Graphical Data Presentation
HIPAA Compliance
Idea Management
Incentive Management
Incident Management
Income Statements
Industrial Safety Management
Injury Reporting
Inspection Management
Internal Controls Management
Inventory Management
ISO Compliance
ISO Standards Management
IT Asset Management
IT Risk Management
Job Costing
Job Scheduling
Key Performance Indicators
Knowledge Base
Knowledge Capture
KPIs
Lead Management
Lifecycle Management
Machine Learning
Maintenance Management
MES
Metadata Management
Mobile Access
Mobile Learning
Modeling & Simulation
Multi-Company
Multi-Department/Project
Multi-Store Management
Multi-User Collaboration
Multiple Data Sources
No-Code Approach
Occupational Health Management
OKR
OLAP
Onboarding
Operational Risk Management
Opportunity Management
Optimize Management
Order Management
Organizational Charting
OSHA Compliance
OSHA Recordkeeping
Paper-Based Claims
Partner Management
Performance Appraisal
Performance Control
Performance Management
Performance Metrics
Pitch Presentation
Policy Administration
Policy Management
Policy Training
Predictive Analytics
Predictive Modeling
Print on Site
Prioritization
Problem Management
Process Analysis
Process Capture
Process Management
Process Management
Process Mapping
Process Modeling & Design
Process Simulation
Process/Workflow Automation
Procurement Management
Product Management
Profit/Loss Statement
Profitability Analysis
Purchasing
Qualitative Analysis
Quality Control
Quality Management
Quantitative Analysis
Referral Partner List
Release & Deployment Management
Remediation
Remote Document Access
Report Templates
Reporting
Requirements-Based Testing
Reseller Management
Resource Management
Returns Management
Reward Distribution
RFP Creation
Risk Alerts
Risk Management
Roadmapping
Root-Cause Diagnosis
Rules-Based Workflow
Safety Management
Safety Risk Assessment
Sales Forecasting
Sarbanes-Oxley Compliance
Scorecarding
Self Service Portal
SEO Management
Shipping Management
SLA Management
Social Integration
Social Sharing
Speech Recognition
Stakeholder Defined Attributes
Status Tracking
Strategic Planning
Subcontractor Management
Summarization
Supply Chain Management
Synchronous Learning
Tagging
Talent Intelligence
Task Management
Team Management
Templates
Text Analysis
Text Editing
Thresholds
Time & Attendance
Time & Expense Tracking
Trace individual transactions
Traceability
Training
Training Management
Trend / Problem Indicators
Vendor Management
Version Control
Visual Workflow Management
Warehouse Management
What If Scenarios
Workflow Management

Pega Customer Engagement Specifications

Get a closer look at the technical specifications and system requirements for Pega Customer Engagement. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly

Accessibility :

Customization

Mobile Support

Desktop Platforms :

Web app

Language Support :

English

French

German

Italian

Japanese

Portuguese

Russian

Turkish

Business :

StartUps

SMBs

Agencies

Available Support :

Pega Customer Engagement Categories on SoftwareSuggest :

CRM Software SFA Sales Force Automation Software WorkFlow Management Software Business Process Management Software Customer Success Software Robotic Process Automation Software

Company Details :

Company Name : Pegasystems Inc

Headquarter : Cambridge

Website : Visit Website

Pega Customer Engagement Comparisons

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Pega Customer Engagement Description

Here's the comprehensive description of Pega Customer Engagement. Gain a brief understanding of its unique features and exceptional benefits.

The Pega is having very amazing benefits like as:

It will engage the customer with giving some offers, discount and message that demonstrate all the needs and context.
Can do work on any channel.
Pega will analyze inbound and outbound campaigns to accurately.
Respond to the customer with real-time, one-to-one communication by the best action based strategy.
Minimize the complexity in feedback system like replying in yes or no for less consuming power.

Pega Customer Engagement Customers

Pega Customer Engagement Videos

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Pega Customer Engagement FAQs

What are the top 5 features for Pega Customer Engagement?

The top 5 features for Pega Customer Engagement are:

Performance Management
Customer Feedback
Feedback Management
Analytics
Gamification

What type of customer support is available from Pega Customer Engagement?

The available support which Pega Customer Engagement provides is:

Where is the headquarters/company of Pega Customer Engagement located?

The headquarters/company of Pega Customer Engagement is located at Cambridge.

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Pega Customer Engagement

What is Pega Customer Engagement?

Pega Customer Engagement Screenshots

Key Features of Pega Customer Engagement

Pega Customer Engagement Specifications

Pega Customer Engagement Comparisons

Pega Customer Engagement Description

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