What is Zoho CRM?
Zoho CRM Application gives you a 360-degree view of your complete sales cycle and pipeline. It also has a open source version. Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
Zoho CRM Starting Price
$ 11/User/Month, Billed Annually
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Zoho CRM Screenshots
Key Features of Zoho CRM
Here are the powerful features that make Zoho CRM stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- 1-click installationWorks with GoogleApps
- A/B Testing
- Access control
- Access Controls/Permissions
- Access Monitoring
- Account Alerts
- Account Based Marketing
- Account Management
- Accounting
- Accounting Integration
- Accounts payable
- Accounts Receivable
- Action Item Tracking
- Actionable Segmentation Enhancements
- Actionable Telematics
- Activity Tracking
- Reimbursement Management
- Workflow Management
- Activity Tracking
- Advanced Tax Tracking
- Applications Management
- Approval Process Control
- Approval Workflow
- Billable Hours Tracking
- Billing Rate Management
- Budgets
- Collaboration
- Compliance Management
- Corporate Card Reconciliation
- Credit Card Import
- Credit Card Integration
- CRM
- 360° Customer View
- Alerts & Notifications
- Appointment Management
- Business Process Automation
- Business Process Management
- Call Management
- Campaign Management
- Channel Management
- Collaboration
- Commission management
- Contact Management
- Contract Management
- Customer DataBase
- Daily & Weekly Sales Summaries
- Distributor Management
- Document Flow Automation
- Application Integration
- Applications Management
- Business intelligence (BI)
- CRM integration
- Custom Fields
- Email Integration
- Email Templates
- Forecasting
- Invoices
- Lead Distribution
- Lead Generation
- Lead Scoring
- Multi-Currency
- Online Activation
- Opportunity Management
- Pipeline Management
- 360 Degree Feedback
- Account Management
- Action Management
- Advocate Management
- Affiliate Management
- Affiliate Marketing
- Analytics/ROI Tracking
- Automation Rules
- Awards Management
- Badge Management
- Blind Judging
- Call Reporting
- Campaign Management
- Catalog Management
- Channel Analytics
- Channel Attribution
Zoho CRM Pricing
Here are the pricing plans for Zoho CRM. Choose the plan that best fits your requirements and budget. Get Detailed Zoho CRM pricing as per your requirements.
- Sales forecasting
- Reports and dashboards
- Document library
- Roles and profiles
- Mass email
- Call center connectors
- 100,000 records
- Includes everything in Standard +
- Email integration
- Social CRM
- Google AdWords integration
- Workflow automation
- Inventory management
- Macros
- Unlimited records
- Includes everything in Professional +
- Territory management
- Custom applications
- Custom buttons
- Workflow approval processes
- Page layouts
- Custom modules
- Multiple currencies
Zoho CRM Specifications
Get a closer look at the technical specifications and system requirements for Zoho CRM. Find out if it's compatible with your operating system and other software.
- Google Workforce
- Microsoft 365
- Slack
- Shopify
- Mailchimp
- Facebook Ads
- Pandadoc
- Ringcentral
- Twilio
- Knowlarity
- Goto Meeting
- Goto Webinar
- Zoom
- Intuit Quickbooks
- Xero
- Saasu
- Proposify
- QuoteWerks
- iQuoteXpress
- DocuSign
- Adobe Sign
- Leadfeeder
- ActiveCampaign
Zoho CRM Comparisons
Compare Zoho CRM with other similar options available in CRM Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Zoho CRM Description
Here's the comprehensive description of Zoho CRM. Gain a brief understanding of its unique features and exceptional benefits.
Sales Force Automation:
Zoho CRM's Sales force automation solution helps you to track leads, prospects, business opportunities and close more deals in less time. Additionally, you can effectively use the existing customer data for future up-selling and cross-selling opportunities
Marketing Automation:
With the Zoho CRM marketing automation, you can effectively plan marketing activities, improve the quality of leads generation process. Additionally, you can measure the performance and effectiveness (ROI) of campaigns.
Customer Support & Service:
Zoho CRM's Cases and Solutions functionality empowers you to streamline the organization-wide Customer Support process and enable a better integration between Sales & Customer Support processes in a single system.
Inventory Management:
Zoho CRM Inventory Management helps you to achieve the seamless integration between pre-sales and post-sales activities in a single application. In addition, you can also track procurement of goods or services from the preferred list of vendors.
Zoho is a top-rated CRM software that enables businesses to deliver remarkable growth by streamlining sales and marketing operations and leveling up their customer relationships. Zoho provides personalized services to clients by automating workflows, processes, campaigns, customer journeys, and more in less time, hence maximizing productivity with less use.
This simple CRM software offers powerful sales automation tools to help you find and convert more leads. It lets you build custom reports in the form of pie charts, bar graphs, and heat maps for better data visualization. Zoho also serves as an omnichannel platform to streamline all your communication via chat, emails, phone calls, and social media into a single place.
It is one of the most popular CRM software among small businesses today, thanks to its flexibility and scalability, which allow the platform to grow with your business. Zoho's free plan includes all necessary features for entry-level businesses. Plus, its clean, user-friendly interface is great for getting started.
Zoho can easily integrate with other Zoho tools and third-party applications like Google Analytics, Mailchimp, etc., to seamlessly integrate all your data into one place. You can also integrate your social media inboxes with Zoho CRM, so you don't have to switch between applications.
Zoho CRM Resources
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Overall Zoho CRM Reviews
Thinking about using Zoho CRM? Check out verified user reviews & ratings based on Zoho CRM's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Zoho CRM Pros and Cons
"The user interface and the annual plans are affordable for both big and large business where bigin is also their sub product exclusively for small businesses"
"Zoho CRM is designed with user-friendliness in mind. The interface is intuitive and well-organized, making it easy for users to navigate and find the information they need. Additionally, Zoho provides extensive documentation, tutorials, and customer."
"User friendly, insightful reports, great dashboards. Custom features are also good."
"All features are at its best. I think when a person experiences it, he would understand my words thus the features are easy to access and proceed."
"Zoho CRM offers a robust set of features and capabilities, some users may find certain aspects less beneficial or challenging to use, particularly if they are new to CRM systems or have specific preferences or requirements."
"No suggestions from my end, I think this is very well designed.to be used in any organization"
Alternatives of Zoho CRM
Explore alternative software options that can fulfill similar requirements as Zoho CRM. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Zoho CRM FAQs
How much does Zoho CRM cost?
The starting price of Zoho CRM is ₹ 800/User/Month, Billed Annually. It has different pricing plans:
- Standard : ₹ 800/User/Month, Billed Annually
- Professional : ₹ 1400/User/Month, Billed Annually
- Enterprise : ₹ 2400/User/Month, Billed Annually
Zoho CRM also provides a free trial to users.
What apps do Zoho CRM integrate with?
Zoho CRM integrates with various apps:
- Google Workforce
- Microsoft 365
- Slack
- Shopify
- Mailchimp
- Facebook Ads
- Pandadoc
- Ringcentral
- Twilio
- Knowlarity
- Goto Meeting
- Goto Webinar
- Zoom
- Intuit Quickbooks
- Xero
- Saasu
- Proposify
- QuoteWerks
- iQuoteXpress
- DocuSign
- Adobe Sign
- Leadfeeder
- ActiveCampaign
What are the top 5 features for Zoho CRM?
The top 5 features for Zoho CRM are:
- Accounting
- Capture Leads from Twitter/Facebooks
- Case Management
- Cloud Computing
- Contact Manager