15 Best Virtual Phone Number Providers in Italy for 2024

Nikunj Dudhat

Senior Writer

Virtual Phone Numbers in Italy

In today’s modern world, businesses and individuals seek reliable and affordable communication solutions that break through geographical barriers. Italy, with its rich history, culture, and thriving economy, is a hub for international trade and collaboration. To stay competitive and accessible, having a virtual phone number in Italy is crucial.

Looking for a Virtual Phone Number for Italy? Get A Italy Virtual Phone Number from CallHippo.

Virtual phone numbers offer a flexible alternative to traditional systems, allowing businesses to have a virtual presence in Italy without physical offices. These numbers enable seamless international calling and receiving calls from local Italian customers, building trust and enhancing customer engagement. According to research, the mobile VoIP market size is expected to reach $183.7 billion by the year 2027. 

In this blog, we will take a closer look at our sought-after list of the top 15 virtual phone number providers in Italy, evaluating their features, pricing, customer support, and performance. Let’s dig deep!

What Is an Italy Virtual Phone Number?

An Italy virtual phone number is a number that helps people and businesses have a local presence in Italy without having an actual physical phone line there. It works using the Internet and a technology called VoIP, which allows calls to be made and received online.

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Italy offers a diverse range of virtual phone number providers capable of meeting a variety of communication needs. Businesses should choose the best one for their business with ease by carefully evaluating each provider’s pros and cons to gain a competitive advantage and maximize bottom-line results.

When someone dials the Italy virtual phone number, the call is sent over the internet to the chosen destination, like a regular phone, mobile phone, or any device connected to the internet.

For businesses, this is a great way to expand into the Italian market without the expense of setting up an office there. They can easily connect with customers in Italy without spending too much. Even individuals can benefit from these virtual phone numbers. 

Benefits of an Italy Virtual Number

Organizations in today’s dynamic business world are constantly seeking innovative methods to reach out to more consumers and connect more effectively with partners. 

One popular approach is to use virtual phone numbers, and having an Italy virtual number has various advantages for both large and small organizations. Some of the most prominent benefits of an Italy virtual phone number include:

Benefits of an Italy Virtual Number

1. Reduces Phone Bills

Businesses may save money on international calling costs by using an Italy virtual number. Traditional phone systems may be pricey, particularly for companies that make a lot of international calls. However, there is no requirement for an actual office in Italy when using a virtual number. Virtual numbers allow for considerably cheaper call forwarding than regular phone lines to any location, including call centers and foreign offices. This aids companies in cost-effective communication expense management.

2. Makes Getting Started Easier

Setting up a physical office in another nation may be hard and time-consuming, with legal and financial issues to contend with. However, obtaining an Italy virtual number is simple and quick. 

Virtual telephone service providers may assist organizations in obtaining a virtual number in minutes. Businesses may develop a local presence in Italy rapidly in this manner, making it simpler to engage with Italian consumers, suppliers, and partners.

3. Provides Flexibility

The success of a company depends on its ability to be flexible, and an Italy virtual number provides just that. Through online dashboards offered by service providers, virtual numbers can be easily managed and customized. 

Incoming calls can be diverted by businesses to various hardware or locations, including mobile phones, landlines, or VoIP services. Businesses can also modify the features of the virtual number to meet their changing needs, ensuring effective communication management.

4. Helps Run Location-Specific Campaigns

An Italy virtual number is a valuable asset for businesses operating in Italy or targeting the Italian market when running location-specific campaigns. A local phone number increases trust and credibility with Italian customers. 

It enables businesses to tailor their marketing and customer service strategies to a local audience, increasing their chances of attracting and retaining customers in the area. 

5. Strengthens Local Presence

For international businesses to win over customers and business partners, having a local presence is essential. Businesses can project professionalism by using an Italy virtual number to have a local phone number that adheres to Italian customs and norms. 

In addition to strengthening connections with prospective customers and regional partners, this localized strategy demonstrates commitment and dedication to serving the Italian market.

By embracing the advantages of an Italy virtual number, businesses can forge stronger connections with their target audience and optimize their international communication strategies.

 
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Types of Italian Virtual Phone Numbers

A thorough understanding of the various types of Italian phone numbers is essential for both businesses. Here are the three most common types of Italian phone numbers:

1. Area Numbers

In Italy, area numbers, also known as geographic numbers or fixed-line numbers, are the most common type of phone number. These numbers are associated with specific geographical areas, and the typical format is an area code followed by a seven-digit local number. 

For example, the magnificent city of Rome has an area code of 06. As a result, a typical landline number in Rome appears as 06 XXXX XXXX. Similarly, Milan has an area code of 02, while Naples has an area code of 081.

Area numbers are primarily used to facilitate landline connections, making them an excellent choice for businesses and organizations looking for a consistent and reliable point of contact. 

2. Toll-Free Numbers

Callers can easily use toll-free phone numbers, also known as “numero verde” or “800 numbers,” to make free calls. Unlike regular calls, the recipient of the call pays for the charges incurred during the call. Toll-free numbers in Italy are formatted as 800 XXX XXX and are frequently used for customer service hotlines and helplines.

These figures are extremely beneficial to businesses because they encourage customers to contact them without spending any money. Toll-free numbers are especially useful for businesses that prioritize providing excellent customer service because they allow for easy communication with customers.

3. Vanity Numbers

Vanity numbers are phone numbers that use the letters on the phone’s keypad to spell out a word or acronym. In Italy, these figures are referred to as “numerazioni a lettere.” For instance, a pizza shop might use the vanity number 800 PIZZA, where the phone’s keypad’s letters P-I-Z-Z-A correspond to the digits 74992.

Because they are so simple to remember, vanity numbers are effective marketing strategies for companies. Companies can improve brand recognition and make their products and services more accessible to potential clients by choosing a phone number that spells out a word associated with their goods or services.

Whether using area numbers for fixed-line connections, toll-free numbers for great customer service, or vanity numbers for creative marketing initiatives, each type has a specific purpose and contributes to Italy’s solid telecommunications infrastructure.

How Much Does It Cost To Get An Italian Virtual Phone Number?

Acquiring a virtual phone number for Italy comes with varying costs, depending on your chosen service and the quality of providers. Monthly charges can range from $4.99 to $248.95, depending on your needs and usage patterns.

Italy offers virtual phone numbers at different pricing levels, catering to basic and enterprise requirements. The price largely depends on the services and features you want. Additional numbers and advanced features will incur extra costs.

To find the right fit, carefully evaluate services from different providers. Consider the available features and costs to strike a balance between affordability and functionality when acquiring a virtual phone number tailored to your needs in Italy.

How To Get an Italy Virtual Phone Number?

To get an Italy virtual number within a few minutes, follow the steps mentioned below:

  1. Sign up with CallHippo.
  2. Select Italy as the country of your preference.
  3. Next, choose the state and city for your virtual number.
  4. Finally, select your preferred local Italian phone number/toll-free number.
  5. Choose the plan and features you need 
  6. Complete the payment and start enjoying your VoIP phone number services immediately using your new virtual number.

Who Can Purchase a Phone Number in Italy?

Anyone looking to expand their business or offer assistance to their Italian clientele can purchase a tollfree VoIP number. However, you have to live or work in Italy or have a business there to buy a city number.

The law mandates us to know who our subscribers are, and therefore, you are required to share proof of your address. As a result, you would be required to provide your address proof and an ID number. 

Try Italy Virtual Numbers For Free

You can get an Italian virtual phone number for a few weeks with CallHippo by starting your free trial now. You would be getting all the services and assistance you need from the CallHippo team, and if you like it, you can keep the virtual number for yourself by purchasing the number.

If you do not take any action, the number will be removed automatically, and no charges need to be paid by you. This is an excellent opportunity if you want to test the efficacy of the number for your personal/business needs.

How We Select & List Providers?

Our selection of these Virtual Phone Number Providers in Italy is based on thorough research and analysis. We have listed these providers based on usability and satisfaction score that include features, ease of use, customer support, ratings, and number of reviews from SoftwareSuggest. Our goal is to help businesses select the right providers that can help them optimize their business processes.

15 Best Virtual Phone Number Providers in Italy

Whether you’re a multinational corporation expanding your reach or an entrepreneur targeting the Italian market, our list of top 15 Italy virtual phone number providers will guide you to the most suitable provider for your communication needs.

Software NameFree Trail PeriodPricing
7 daysBronze: $16 per user/month
10 daysBronze: $7.99/month
14 daysOn request
10 daysCloudTalk Starter: $20.00 per user/month
14 daysMobile: $19.99/month per line
14 daysEssentials: $19.99 per month
14 daysStandard: $15/month (minimum one user)
10 daysStarts at $13/ per month
10 daysDigital: $30/per month
10 daysStarts at $39 per month
14 daysStarts at $16.99/ per month
14 daysBasic Users: $12.99/month per user
10 daysEnterprise: $10/ per month
14 daysZoiPer Pro: $43.39/per month
14 daysOn-request

1. CallHippo

Callhippo logo

CallHippo

4.8 out of 5 stars

66 Reviews

CallHippo is one of the most popular virtual phone systems that cater to the needs of both small and medium-sized businesses, making interactions with customers smooth and easy. 

It offers a cost-effective solution, allowing businesses to maintain seamless communication with clients without any kind of financial strain. This powerful platform enables businesses to provide exceptional customer service, seize new business opportunities, and boost sales significantly.

Key Features

  • Automatic call distribution
  • Call forwarding
  • Call recording
  • Effective call management
  • Call analytics

Pricing

  • Basic: $0 
  • Bronze: $16 per user/month
  • Silver: $24 per user/month
  • Platinum: $40 per user/month

Pros and Cons

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  • This platform offers a dedicated free trial
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  • It is very easy to use, and this is why beginners can get their hands on this software without any issue
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  • Due to its cloud-based architecture, it can easily be integrated across a wide range of platforms
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  • It does not log all the call recordings into the CRM
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  • This software’s add-ons are not budget-friendly

2. DialerHQ

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DialerHQ

4.5 out of 5 stars

16 Reviews

If you wish to get Italian phone number, DialerHQ is the perfect choice. It provides essential communication tools for success without needing a physical SIM card. Setting up the app is easy and quick with its user-friendly interface. No extra hardware is required; it works smoothly on its own. 

DialerHQ streamlines your communication effortlessly, empowering your small business. Enjoy making calls and sending messages hassle-free, and watch your operations become a breeze. 

Key Features 

  • Top-notch call quality
  • International calling & texting
  • Call recording & routing
  • No SIM card required
  • Seamless business phone line setup

Pricing

  • Basic: $0
  • Bronze: $7.99/month
  • Silver: $11.99/ month
  • Platinum: $ 19.99/ month

Pros and Cons

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  • DialerHQ offers a dedicated free trial of 10 days
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  • This software is quite popular for its high-tech call recording
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  • DialerHQ offers exceptional customer service
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  • Sometimes, this software speeds down and causes difficulties
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  • DialerHQ is quite expensive

3. Nextiva

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Nextiva

5 out of 5 stars

2 Reviews

Nextiva is a popular virtual number provider that provides excellent call-monitoring solutions as well as real-time information on agent dispositions. With this level of visibility and control, call center operations are simplified and streamlined.

Nextiva’s cloud-based suite of call center technology helps businesses to manage and develop their communication networks more efficiently. This facilitates interactions with customers and ensures constant communication.

Key Features

  • Enterprise workforce management
  • Video conference recording
  • Voicemail transcription
  • Interactive voice response

Pricing

  • On request

Pros and Cons

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  • Nextiva offers the functionality of unlimited calling to certain countries
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  • This platform offers 24/7 customer support
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  • It offers a highly customizable auto-attendant functionality
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  • Its mobile app needs improvement
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  • This software’s services are relatively not suited for small-sized businesses

4. CloudTalk

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CloudTalk

4.8 out of 5 stars

44 Reviews

CloudTalk, being Italy’s top virtual phone number provider, offers a superior user experience to rivals. It has features for smart dialing, power dialing, and predictive dialing to increase business productivity. Because of its sophisticated IVR, which guarantees a smooth caller experience, it is a great option for enhancing productivity and communication.

Key Features

  • Internal calls via extensions
  • Interactive voice response
  • Fax to email
  • Three-way calling

Pricing

  • CloudTalk Starter: $20.00 per user/month
  • CloudTalk Essential: $25.00 per user/month
  • CloudTalk Expert: $40.00 per user/month
  • CloudTalk Customer: on request

Pros and Cons

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  • CloudTalk is designed in such a way that it enhances agent productivity
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  • This software offers a dedicated 14-day free trial and is highly user-friendly
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  • It offers multiple integration options
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  • This software offers limited administrative access options
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  • Service level agreement is only offered in the custom plan

5. Vonage

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Vonage

4.3 out of 5 stars

3 Reviews

The popular VoIP company Vonage offers multiple virtual numbers in Italy seamlessly. The business offers a complete business solution with more than 50 integrated features. Notably, Vonage’s SLA has an exceptional uptime guarantee of 99.999%, highlighting its dedication to increasing company efficiency.

Key Features 

  • Video collaborations
  • call-monitoring
  • Call recording
  • IVR / Voice recognition
  • Single Sign-On

Pricing

  • Mobile: $19.99/month per line 
  • Premium: $29.99/month per line
  • Advanced: $39.99/month per line

Pros and Cons

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  • Vonage offers an easy-to-use interface that attracts many customers
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  • This software offers prompt customer support and contextualized notifications
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  • It offers low international call rates
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  • This software doesn’t offer the functionality to delete messages
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  • Its voicemail transcription needs improvement

6. RingCentral

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RingCentral

4 out of 5 stars

1 Reviews

RingCentral is a flexible VoIP solution for growing businesses. The advanced analytics dashboard helps you analyze your team’s performance and improve user experiences.

Key Features

Pricing

  • Essentials: $19.99 per month 
  • Standard: $27.99 per month 
  • Premium: $34.99 per month 
  • Ultimate: $49.99 per month

Pros and Cons

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  • This software can easily operate on various devices like desktop computers, tablets, and smartphones
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  • It provides HD call quality, advanced APIs, and a wide range of integration options
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  • It offers third-party integrations and attracts a wide range of customers
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  • This software doesn’t provide any free trial
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  • This software doesn’t offer any customer support in the basic subscription plan

7. Dialpad

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Dialpad

The widely-known Google Cloud-based service Dialpad offers a free unified contact center, calling, and conferencing. It transforms your phone into a reliable tool for business communications, enabling you to help clients without any hassle. 

Key Features

  • Inbound reporting
  • Offers speech coaching
  • Toll-free number support
  • Unlimited calling
  • Automatic spam call detection

Pricing

  • Standard: $15/month (minimum one user)
  • Pro: $25/month (minimum three users)
  • Enterprise: Custom price (minimum 100 user license)

Pros and Cons

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  • This software offers excellent coverage across Italy
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  • Its AI-based voice intelligence features attract various customers
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  • With this software, you can easily search team messages using keywords
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  • With Dialpad, porting out is quite challenging
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  • It offers only a limited set of external connections

8. Lyber

Lyber is a new but powerful company that provides virtual phone numbers in Italy. It comes with a virtual assistant to help you handle calls when you’re busy with other customers. You can also ring multiple lines at the same time to handle calls faster.

Key Features

  • Call forwarding
  • Virtual assistant
  • Opening and closing times
  • Answering machine & voice announcements

Pricing

  • Starts at $13/ per month

Pros and Cons

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  • Being budget-friendly, this software is perfect for small businesses
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  • It guarantees high privacy of your numbers
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  • Lyber offers a dedicated free trial
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  • This software offers limited features
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  • It doesn’t offer 24/7 customer support

9. Voxloud 

Voxloud is a popular virtual Italian phone number provider specially designed for small businesses. It offers solutions for acquiring new numbers or transferring existing ones. Voxloud enables you to efficiently manage multiple calls by redirecting them to your team members’ phones. Additionally, it lets you share personalized messages and create custom IVR.

Key Features

  • Call transfer
  • Call forwarding
  • Voicemail
  • Call waiting
  • Custom IVR

Pricing

  • Digital: $30/per month
  • All Inclusive: $33/per month
  • Phone: $30/per month

Pros and Cons

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  • This software is super easy to set up and configure
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  • Voxloud offers an excellent user onboarding experience
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  • Its clean audio quality attracts various customers
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  • It is not budget-friendly
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  • This software offers no visual dashboard for key metrics

10. Zadarma

Zadarma logo

Zadarma

4 out of 5 stars

11 Reviews

Zadarma meets the needs of small and medium-sized businesses (SMBs) by offering entirely cloud-based office phone system VoIP services, effectively eliminating the need for expensive equipment and wiring installations.

Key Features 

  • Call logging
  • Computer telephony integration
  • Speech analytics
  • Fax Management

Pricing

  • Starts at $39 per month

Pros and Cons

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  • Zadarma communicates globally at affordable pricing
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  • This software offers a wide range of virtual phone numbers across 100 countries
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  • Being super easy to use and navigate, this software attracts various users
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  • Its customer support is not advanced
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  • This software poses an issue of spam calls

11. AVOXI

Avoxi logo

Avoxi

AVOXI has developed itself as a key global communications provider, providing DID, toll-free, non-geographic, mobile, and UIFN phone numbers in over 150 countries. Their solutions are oriented toward developing enterprises and include speedy activations, low-cost toll-free plans, and wide domestic and international voice coverage. 

Key Features 

Pricing

  • Starts at $16.99/ per month

Pros and Cons

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  • This software offers a 24/7 bi-lingual support team
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  • It offers affordable subscription plans for small businesses
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  • Avoxi offers instant toll-free number activation upon processing
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  • It doesn’t offer any mobile app
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  • This software doesn’t offer any kind of video call capability

12. Phone.com

Phone.com offers a flexible and cost-effective platform made to meet the requirements of both small and large organizations. They provide a variety of services, enabling customers to get local and international phone numbers to expand their reach internationally. 

Customers have a wide range of alternatives, including local, toll-free, and vanity numbers, so they may find the ideal virtual number that complements their branding and operational requirements. 

Key Features

Pricing

  • Basic Users: $12.99/month per user
  • Plus Users: $19.99/month per user
  • Pro Users: $29.99/month per user

Pros and Cons

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  • This software supports mobile devices, physical phones, and softphones
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  • It offers reliable calling services and a 24/7 bi-lingual support team
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  • Phone.com also offers the functionality of video conferencing
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  • It charges an extra amount for international calling
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  • Its mobile app needs improvement

13. DIDWW

DIDWW, a well-known virtual mobile number Italy, has a large inventory of mobile numbers from which to choose. They assure compliance with international regulations thanks to their significant telecom expertise. DIDWW makes it a mere cakewalk to select your chosen number.

Key Features 

Pricing

  • Lifetime Free: $0/ per month
  • Enterprise: $10/ per month
  • Starter: $12.25/ per month
  • Operator: On request

Pros and Cons

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  • It is compatible with various third-party SIP devices
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  • This software offers multiple advanced features for businesses that are on the rise
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  • DIDWW offers multi-language support that attracts potential customers
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  • This software offers limited integration options
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  • Its pricing options are not very transparent

14. ZoiPer

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Zoiper

Internet service providers, call centers, VoIP integrators, and mobile operators can all make use of ZoiPer. It is a flexible VoIP softphone app that follows open standards. It gives customers access to over-the-top (OTT) applications and a software development kit (SDK). More customization and flexibility are possible as a result.

Key Features

  • Analytical reports
  • Incoming call ID
  • Call center management
  • Call queuing

Pricing

  • Free version
  • ZoiPer Pro: $43.39/per month

Pros and Cons

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  • This software is super easy to install and is compatible with multiple operating systems
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  • Zoiper makes integrating softphone software quite easy
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  • It is quite budget-friendly and offers a free trial
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  • This software’s features demand specific configurations
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  • At times, this software can get slowed down

15. Knowlarity

Knowlarity logo

Knowlarity

3.5 out of 5 stars

4 Reviews

Knowlarity is quite a popular cloud communication platform where you can buy virtual numbers from various cities. It’s designed for businesses of all sizes, providing a unified space for voice, video, and chat services. Plus, you can easily integrate it with your CRM system to create a personalized experience for your users.

Key Features 

  • Concurrent calls
  • IVR
  • Call recording
  • Multi-lingual support

Pricing

  • On-request

Pros and Cons

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  • This software offers skill-based routing that boosts overall efficiency
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  • Knowlarity offers Number masking to improve privacy
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  • Its proactive customer success team attracts various customers
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  • Its mobile can be improved
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  • This platform offers a limited set of integration options

Conclusion

Call forwarding, virtual PBX, and dependable customer support are just a few of the features that make it simple for people and businesses to communicate. For those looking for local presence, global compliance, or cost-effective solutions, these Italian virtual phone number providers offer comprehensive solutions. 

Deeply understand the flexibility and convenience they offer, allowing for simple global connectivity and enabling users to easily close gaps with the rest of the world. Connect with our experts and learn more about the vast field of virtual phone numbers with ease.

Frequently Asked Questions

Call quality, international rates, features, customer support, and device compatibility all play a role in determining the best VoIP service to call in Italy. To evaluate their experiences with international calls to Italy, users should compare different providers based on these criteria and read reviews.

Yes, VoIP service providers that offer virtual phone numbers allow you to buy an Italian phone number. These numbers work like local numbers, but calls are forwarded via the internet to the device of your choice, wherever you happen to be.

To get a free virtual phone number, look for VoIP services that offer free plans or trial periods. Join their free services, which frequently have restrictions such as the number of calling minutes or features. Upgrading to a premium subscription could also offer additional dependability and functionality.

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