What is Zadarma?
Business Phone system without heavy hardware and wiring. Zadarma offers VoIP, Cloud PBX, Teamsale CRM, speech recognition and analytics, call tracking, eSIM, website widgets, integration with top CRM systems, and much more.
Zadarma Starting Price
$ 22/Per 10 Users
Our Awards and Recognition
Talk with a software expert for free. Get a list of software that's great for you in less than 10 minutes.
Key Features of Zadarma
Here are the powerful features that make Zadarma stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.
- After Call Work
- Analytical Reports
- API Integration
- Audio / Video Conferencing
- Auto Dialer
- Auto Rotate
- Billing & Invoicing
- Blind Transfer
- Built-In CRM
- By-Extension Reporting
- Call Barging
- Call Cascading
- Call Center
- Call Center Management
- Call Conference
- Call Control
- Analytics
- Analytics / ROI Tracking
- Archiving
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Routing
- Call Sharing
- Call Tracking
- Caller ID
- Caller Identification
- Campaign Management
- Campaign Tracking
- Channel Attribution
- Channel Management
- Action Management
- Activity Tracking
- Agency Management
- Alerts / Escalation
- Analytics
- Application Integration
- Applications Management
- Appointment Management
- Archiving
- Assessments
- Audio / Video Conferencing
- Audit Management
- Auto Dealer
- Auto Dialer
- Auto-Dialing
- Automated Notices
- Call Recording
- Call Routing
- IVR / Voice Recognition
- Ring Groups
- SIP Trunking
- Virtual Extensions
- Web Conferencing
- Audio / Video Conferencing
- Call Center
- Call Recording
- Call Routing
- Chat / Messaging
- Cloud Communication Platform
- Communications Platform as a Service (CPaaS)
- Fax Management
- File Sharing
- IVR / Voice Recognition
- SIP Trunk
- SMS API
- Toll Free 800 Number
Zadarma Screenshots
Zadarma Pricing
Here are the pricing plans for Zadarma. Choose the plan that best fits your requirements and budget. Get Detailed Zadarma pricing as per your requirements.
- 2000 minutes of outgoing calls around Europe
- 2 virtual numbers
- Cloud storage
- 200 minutes of speech recognition for free
- Video conferencing
- Free Callback widget
- Free Teamsale CRM
- API
- 4000 minutes of outgoing calls around Europe
- 5 virtual numbers
- Cloud storage
- 500 minutes of speech recognition for free
- Video conferencing
- Free Callback widget
- Free Teamsale CRM
- API
- Unlimited calls to the USA and Canada
- 4 virtual phone numbers, including a toll-free number
- Cloud storage
- 200 minutes of speech recognition for free
- Video conferencing
- Free Callback widget
- Free Teamsale CRM
- API
- Unlimited calls to the USA and Canada
- 8 virtual phone numbers, including two toll-free numbers
- Cloud storage
- 500 minutes of speech recognition for free
- Video conferencing
- Free Callback widget
- Free Teamsale CRM
- API
Zadarma Specifications
Get a closer look at the technical specifications and system requirements for Zadarma. Find out if it's compatible with your operating system and other software.
Zadarma Comparisons
Compare Zadarma with other similar options available in Cloud Telephony Software. Explore the key differences to see why it's the top choice for businesses and individuals.
Zadarma Description
Here's the comprehensive description of Zadarma. Gain a brief understanding of its unique features and exceptional benefits.
A new generation of VoIP for business.
Zadarma offers virtual phone numbers from over 90 countries, free cloud PBX, call tracking and multiple website widgets free of charge. With Zadarma you can establish your local and international presence within minutes.
When it comes to deploying the most efficient and cost-effective telecommunication solutions, any business would have been informed about the Voice over Internet Protocol (VoIP) telephone systems. In this internet-driven era, it is most beneficial to have an internet telephony system. As it helps to stay productive while keeping costs down, it can trim an organization’s fat and streamlines its processes.
Zadarma is touted as a new generation of VoIP for businesses. Businesses can leverage it without installing any heavy hardware or bearing wiring expenses. It is built to be set up within a few minutes.
Equipped with a plethora of business phone system features, such as Interactive Voice Response (IVR), Callback, Conditional and Unconditional Call Forwarding, and many more powerful features, Zadarma enables businesses to save up to 90% of their expenditure made on a phone system. Besides, it offers virtual phone numbers for 100 countries; thus, helping businesses spread their wings globally at zero to minimal investment.
So, without further ado, let’s quickly walk through the Zadarma software and gauge its compatibility with your business telecommunication needs.
A Detailed Overview of Zadarma
1. Dashboard
As soon as you log in to your Zadarma portal, you see a screen below,
Right from their plan, you have opted for a quick overview of your account activities, including the outgoing calls, billing details, virtual phone numbers, statistics, and more; it gives you a quick overview as you sign in to your account.
You can directly drill down to the values of the relative feature by clicking on the given buttons. For instance, clicking on ‘More News’ will redirect you to Zadarma’s news sections, where you can learn about its latest upgrades, new features, integrations, and more.
2. Services
Under this tab, you can access a range of Zadarma business telephony features. This includes,
-
Webphone
It enables you to place calls to your clients or customers right from your desktop or laptop. You can enter the number from the web dialer below or choose from the contacts you have saved.
You can even add new contacts and browse the existing ones. Besides, a comprehensive log of the call records makes it easier for you to consume the data required before placing calls.
-
SMS
You can send SMS as well as view the message log here. It enables you to apply filters (like from/to dates) and determine the SMS log (i.e., the date, message, cost associated with it, etc.) for any specific number.
-
Callback
With Zadarma’s Callback service, you can make cost-effective calls abroad from your mobile phone or landline without an internet connection. Yes, it connects their server to your phone number and, ultimately, to whom you want to call, thus, enabling you to make calls without an internet connection.
You can make the following types of Callback with Zadarma,
a. Callback from our site
You need to enter your number and the number you wish to call
b. Initiate a Callback request to a mobile phone
This option uses your mobile phone's internet connection. All you require doing is entering your phone number and saving. You will see a dialog box where you will find links for the call.
Zadarma also empowers you to create a Callback widget wherein you can customize settings like your working hours and more.
-
Order a Virtual Number
This service displays a list of countries where you can buy virtual numbers. You can view the connection and the monthly fees for a particular country. Zadarma even lets you search for a city or country from its search bar, as shown below,
You can also explore exclusive deals Zadarma offers by scrolling down the page. You couldn't be luckier if you find the best match for your business needs.
Clicking on ‘Active Numbers’ enlists all the virtual numbers you have bought.
-
User Database Check
It is essential to determine that your client contacts are relevant and up-to-date. Making calls to every client turns out to be costly and time-consuming. So, to help businesses overcome this hurdle, Zadarma provides User Database Check that makes the verification process easy-breezy.
You can add up to 500 phone numbers manually under this tab. In addition, it lets you upload your contact sheet in either of the following formats – xls, xlsx, csv, and ods. Besides, the file size must not be greater than 1MB, and it must not contain more than 5000 contacts.
Scrolling down will lead you to the phone number check and its price. You can also obtain a wholesale price for the same.
-
Call Tracking
For any business, it is crucial to evaluate the effectiveness of its advertising channels. With Zadarma’s Call Tracking functionality, you can analyze the number of incoming calls to different phone numbers, call data, duration of the call, and more. With such data, you can build your marketing strategies and make a more informed business decision.
There are two types of call tracking that you can leverage with Zadarma. These are,
a. Static Call Tracking
This enables you to determine where (banner, company card, catalog, etc.) the caller saw the information about your company when he placed the call.
b. Dynamic Call Tracking
It complements your online advertising approach. When a caller places a call, your system will provide you with complete customer behavior, like his number of visits to your website, the sources, and much more.
-
ZCRM
ZCRM is a fully functional Customer Relationship Management software integrated with Zadarma cloud PBX. Thus, it facilitates making or receiving calls right from ZCRM with a single click. Besides, it allows you to create client cards and tasks, track your agents’ performance, get call statistics, and listen to call recordings.
There are a few more CRM integrations that come along with Zadarma. However, each varies in the functionality it offers. You can choose to integrate either of them or even incorporate your own CRM module.
-
Video Conference
The advancement in tech tools has made physical meetings a thing of the past. Moreover, today, when businesses and clients are separated by cities and even countries, commuting long distances for meetings isn’t feasible. That is why the prominence of video conferencing flourished.
Zadarma is not behind in offering this functionality to its users. Yes, you can create a video conference of up to 100 participants and communicate seamlessly with your remote teams, partners, clients, and offices. The number of members you can add to a room depends on your bundle.
3. Settings
As the name suggests, you can manage your account from here. From your SIP connection to your virtual phone numbers and more, you can have personalized access to every feature that Zadarma offers.
4. Billing
This is where all your account activities' billing details are stored. It supports payment in multiple currencies to ensure that making payments is no longer a hassle.
-
Statistics
You can get an overview of the Outgoing Call Statistics, analyze the costs associated, and create a report of the same. Zadarma even enables you to export the report for future reference.
-
Billing History
Here, you can determine the expenses made with respect to your virtual numbers, PBX services, and other services.
-
Affiliate Program
You can also enroll in Zadarma’s Affiliate Program and receive 10% off your referral’s top-ups. You can explore more about it on its website.
Wrapping Up
With so many business phone system features to make communications flawless and effective, Zadarma helps you take your business to another level. Its ability to connect with different CRM solutions ensures faster connection.
Its freemium model gives you access to a costless base system. Except for your virtual numbers and outgoing calls, you can utilize each of its features for free. It also supports 5 languages and multiple currencies to ensure you face no troubles.
You can explore more about Zadarma on its website or its SoftwareSuggest Profile Page.
Zadarma Videos
Overall Zadarma Reviews
Thinking about using Zadarma? Check out verified user reviews & ratings based on Zadarma's features, user-friendliness, customer support, and other factors that contribute to its overall appeal.
Zadarma Pros and Cons
"Very bad app, they will cheat you to stole your money"
"Quality is great. Provides customer support in different languages. Provides calls at low rates. Very easy to use."
"Plans and Cloud deployment"
"Very bad app, they will cheat you to stole your money"
"Sometimes there are many technical issues with PBX. Calls from outer countries is very expensive."
"less documents should be there asks for address proof which should not be compulsory as using remotely"
Alternatives of Zadarma
Explore alternative software options that can fulfill similar requirements as Zadarma. Evaluate their features, pricing, and user feedback to find the perfect fit for your needs.
Zadarma FAQs
How much does Zadarma cost?
The starting price of Zadarma is ₹ 1584/Per 10 Users. It has different pricing plans:
- Office - Europe : ₹ 1584/Per 10 Users
- Corporation - Europe : ₹ 3168/Per 20 Users
- Office - USA/Canada : ₹ 2808/Per 10 Users
- Corporation - US/Canada : ₹ 5688/Per 20 Users
Zadarma also provides a free trial to users.
What are the top 5 features for Zadarma?
The top 5 features for Zadarma are:
- CRM
- CRM integration
- Call Center
- Mobile App
- Contact Management
What type of customer support is available from Zadarma?
The available support which Zadarma provides is:
- Phone
- Live support
- Tickets
- Training