In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus BUSINESSNEXT. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while BUSINESSNEXT is rated 5.0.

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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of Zoho CRM vs BUSINESSNEXT with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, BUSINESSNEXT comes in 3 packages: SoHo, SMB, Enterprise.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 11
User/Month, Billed Annually
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 15
User/Month/Billed Annually
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between Zoho CRM and BUSINESSNEXT based on their key features and functionalities to pick the right one for your business.

  • Cloud Computing
  • Salessignals
  • Sales Forecasting
  • CRM & Sales Dashboards
  • Customer Management
  • Lead Management
  • Territory Management
  • Zia Ai
  • Mobile CRM
  • Capture Leads From Twitter/facebooks
  • Social Media Integration
  • Customer Support
  • Contact Management
  • Case Management
  • Accounting
View All Zoho CRM Features
  • Cloud Computing
  • Salessignals
  • Sales Forecasting
  • CRM & Sales Dashboards
  • Customer Management
  • Lead Management
  • Territory Management
  • Zia Ai
  • Mobile CRM
  • Capture Leads From Twitter/facebooks
  • Social Media Integration
  • Customer Support
  • Contact Management
  • Case Management
  • Accounting
View All BUSINESSNEXT Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and BUSINESSNEXT for better insights.

Ratings

Compare how Zoho CRM stacks up against BUSINESSNEXT in terms of ratings and user experience. Select the CRM software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.6
Feature
Feature 4.6
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.6
Customer Support
Customer Support 4.5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
88%
View All Zoho CRM Reviews
Overall Rating (out of 5)
Overall Rating 5
Feature
Feature 4.5
Ease of Use
Ease of Use 4.5
Value for Money
Value for Money 5
Customer Support
Customer Support 5
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All BUSINESSNEXT Reviews

Awards

Zoho CRM and BUSINESSNEXT have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.

Zoho CRM Award
Zoho CRM Award

User Reviews

Based on all the user reviews and ratings received by Zoho CRM and BUSINESSNEXT in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while BUSINESSNEXT has 2 reviews

Pros

I love how Zoho CRM helps me with the easy management of all contacts, which aids not only in easy customization but also in supreme integration with every Zoho app. Its analytics and reporting are great as well.

Posted by - Sujay Kumar Pradhan

Cons

The AI integration in various use cases is lagging makes it sort of a platform which lags behind various others CRMs. Documentation can be improved as well in the Zoho CRM.

Posted by - Sujay Kumar Pradhan

View All Zoho CRM Reviews

Pros

The support team is always available and provides accurate solutions.

Posted by - Lisa

Cons

The price is a little high, and it would be difficult for a small company to afford it.

Posted by - Lisa

View All BUSINESSNEXT Reviews

Specifications

Check out the specifications of Zoho CRM and BUSINESSNEXT. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of Zoho CRM and BUSINESSNEXT. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Video

To gain a better understanding of how these Zoho CRM and BUSINESSNEXT work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details Zoho CRM and BUSINESSNEXT and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

Acidaes Solutions Pvt. Ltd.

Headquarter

Noida

FAQs

Do Zoho CRM and BUSINESSNEXT offer a free trial?

Yes, Zoho CRM and BUSINESSNEXT provide a free trial to its users.

What level of customer support can I expect from Zoho CRM and BUSINESSNEXT?

Zoho CRM provides customer support over various channels including phone, email, live support and tickets, and BUSINESSNEXT provides customer support over email and more.

Zoho CRM and BUSINESSNEXT cater to which types of businesses?

Zoho CRM is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas BUSINESSNEXT is suitable for Startups, SMBs, Mid-Market & Enterprises.

For what other purposes can Zoho CRM and BUSINESSNEXT be used?

Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while BUSINESSNEXT can be utilized as a finance management software, banking software and insurance software.

Which mobile platforms do Zoho CRM and BUSINESSNEXT support?

Zoho CRM and BUSINESSNEXT both support Android and IOS.

Zoho CRM

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