Choosing the right Call Center Software solution requires thoroughly evaluating and comparing important factors. To provide an in-depth comparative analysis, we've developed a comparison that explores functionalities offered by Freshdesk Contact Center (formerly Freshcaller) and Zadarma. The critical question remains: Freshdesk Contact Center (formerly Freshcaller) versus Zadarma - which is better? Freshdesk Contact Center (formerly Freshcaller) offers robust features such as Call Center, IVR and Dial Groups and Call Routing while Zadarma has features like CRM, CRM integration and Call Center.
You May Also Like
Featured products that are similar to the ones you selected below.
All Call Center Software Products ›››
Compare pricing of Freshdesk Contact Center (formerly Freshcaller) vs Zadarma with the following detailed pricing plan info. Freshdesk Contact Center (formerly Freshcaller) comes in 5 packages: Sprout, Blossom, Garden, Estate, Forest. On the other hand, Zadarma comes in 4 packages: Office - Europe, Corporation - Europe, Office - USA/Canada, Corporation - US/Canada.
Take a look at the below screenshots and seamlessly compare the user interface of Freshdesk Contact Center (formerly Freshcaller) and Zadarma for better insights.
Freshdesk Contact Center (formerly Freshcaller) and Zadarma have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.
Below is the comparison of the starting price and payment method of Freshdesk Contact Center (formerly Freshcaller) and Zadarma. You can purchase Freshdesk Contact Center (formerly Freshcaller) with 21 Days payment plans. Whereas, Zadarma provides Per 10 Users payment plans. Freshdesk Contact Center (formerly Freshcaller) provides a free trial whereas, Zadarma does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Freshdesk Contact Center (formerly Freshcaller) and Zadarma based on their key features and functionalities to pick the right one for your business.
Call Center
IVR and Dial Groups
Call Routing
Call Recording
Call Logs
Call Management
Real Time Monitoring
Workflow Management
Key Performance Indicators
Conferencing
CRM
CRM integration
Call Center
Mobile App
Contact Management
IVR and Dial Groups
Call Routing
API Integration
Call Recording
Call Logs
CRM
CRM & Sales Dashboards
Customer Management
Customer Support
Knowledge Management
Social CRM
Opportunity Management
Lead Management
Contact Management
Sales Force Automation
Compare how Freshdesk Contact Center (formerly Freshcaller) stacks up against Zadarma in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Freshdesk Contact Center (formerly Freshcaller) and Zadarma in Call Center Software category, we've provided an average user rating for each software below. Freshdesk Contact Center (formerly Freshcaller) has received no reviews while Zadarma has 11 reviews
No reviews yet. Be the first to review
Write a reviewVery bad app
Pros
Very bad app, they will cheat you to stole your money
Cons
Very bad app, they will cheat you to stole your money
My Experience as user.
Pros
Salesforce application has helped me in managing and completing my workload on timely basis because of its software as a service(saas) interface.
Cons
No i didn't find any wrong with it as since i have been using it since a long time.
Deployment is a crucial factor to consider while buying Call Center Software. Freshdesk Contact Center (formerly Freshcaller) is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Zadarma is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Freshdesk Contact Center (formerly Freshcaller) with Zadarma. Freshdesk Contact Center (formerly Freshcaller) offers Email, Phone and Training to its customers, while Zadarma provides Email, Phone, Live Support, Training and Tickets.
phone
training
phone
live support
tickets
training
phone
live support
tickets
training
Freshdesk Contact Center (formerly Freshcaller) and Zadarma are supported in the following languages.
English
English
French
German
Polish
Russian
Spanish
Ukrainian
Chinese
Danish
Dutch
English
French
Italian
Japanese
Korean
Portuguese
Slovenian
Spanish
Swedish
Thai
The target customer base of Freshdesk Contact Center (formerly Freshcaller) vs Zadarma is mentioned below. Check which software fits your business requirements perfectly.
Startups
SMBs
Enterprises
Freelancer
Startups
SMBs
Agencies
Enterprises
Freelancer
Startups
Find out which tools Freshdesk Contact Center (formerly Freshcaller) and Zadarma integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!
Freshdesk
Freshsales
(Not Provided by Vendor)
(Not Provided by Vendor)
To gain a better understanding of how these Freshdesk Contact Center (formerly Freshcaller) and Zadarma work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Freshdesk Contact Center (formerly Freshcaller) and Zadarma and learn how they operate. Explore the company name, its location, and more!
Freshworks
.png){kind=logo}
.png){kind=logo}
.jpg){kind=logo}
