In search of the ideal Call Center Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of RingCentral versus Zadarma. To get better insight, here’s how users have rated these products. RingCentral is rated 4.0 while Zadarma is rated 4.0.

Plans and Pricing

Compare pricing of RingCentral vs Zadarma with the following detailed pricing plan info. RingCentral comes in 3 packages: Core, Advanced, Ultra. On the other hand, Zadarma comes in 4 packages: Office - Europe, Corporation - Europe, Office - USA/Canada, Corporation - US/Canada.

Core
$ 30

User/Month

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Advanced
$ 35

User/Month

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Ultra
$ 45

User/Month

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Office - Europe
$ 22

Per 10 Users

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Corporation - Europe
$ 44

Per 20 Users

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Office - USA/Canada
$ 39

Per 10 Users

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Corporation - US/Canada
$ 79

Per 20 Users

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Ai Voice
$ 15

Per Month

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Ai Meetings
$ 15

Per Month

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Ai Contact Center
$ 80

Per Month

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Ai Sales
$ 60

Per Month

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Screenshot

Take a look at the below screenshots and seamlessly compare the user interface of RingCentral and Zadarma for better insights.

Awards

RingCentral and Zadarma have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Call Center Software category.

RingCentral Award
RingCentral Award
RingCentral Award
Payment Type

Below is the comparison of the starting price and payment method of RingCentral and Zadarma. You can purchase RingCentral with User/Month payment plans. Whereas, Zadarma provides Per 10 Users payment plans. RingCentral provides a free trial whereas, Zadarma does not provide a free trial.

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Free Trial

Monthly

Yearly

Features

Compare between RingCentral and Zadarma based on their key features and functionalities to pick the right one for your business.

Contact Management

Call Routing

Call Recording

Call Management

Archiving & Retention

Call Monitoring

IVR / Voice Recognition

Call Logging

Virtual Call Center

Calendar Management

Call Sharing

Distributed Call Recording

Event Triggered Recording

File Transfer

Instant Retrieval

On-Demand Recording

Recording Bookmarking

Scheduled Recording

Screen Activity Recording

Video Call Recording

Mobile Access

International Numbers

Audio / Video Conferencing

Call List Management

Web Conferencing

Employee Directory

Encryption

Call Parking

SIP Trunking

Unified Communications

Ring Groups

Voice Quality Enhancement

Read More

CRM

CRM integration

Call Center

Mobile App

Contact Management

IVR and Dial Groups

Call Routing

API Integration

Call Recording

Call Logs

Smart Call Tracking

Toll Free Number

Dashboard

Caller ID

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

VoIP

Analytics

Call Logging

Virtual Call Center

Call Queuing

Analytical Reports

Analytics / ROI Tracking

Mobile Access

Call Control

International Numbers

IVR System

Forward to Phone

Audio / Video Conferencing

Call Transfer

Voicemail

Email Support

Voice Recognition

Virtual Extensions

Web Conferencing

Campaign Tracking

Auto Dialer

Call Hold

Call Barging

Incoming Call ID

Call Hold Music

Incoming SMS

Phone Support

Omni-Channel

Call Duration

Multiple Scripts

Voice Mail

SIP Trunking

Auto Attendants

Music on Hold

Call analytics and reporting

Interactive Voice Response (IVR)

Call analytics

Call whispering

Virtual phone numbers

Call Forwarding Rules

Call Transfer and Call Hold

Call Whisper and Barge-In

Call Analytics and Performance Metrics

International Call Forwarding

Call Forwarding to External Numbers

CRM Integration for Call Forwarding

Speech-to-Text Conversion

IVR Scripting

Call Metrics and Reporting

Call Authentication and Verification

Toll-Free Phone Number

Auto Attendant

Fax Services

Business Hours Routing

Voicemail and Voicemail Transcription

Call Logs and Call History

Business Hours and After-Hours Routing

Multi-level IVR Menus

Call Analytics and Real-time Dashboards

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Call Center

Contact Management

Call Routing

Call Recording

Real Time Reporting

Conferencing

Call Center Management

Call Monitoring

Inbound Reporting

IVR / Voice Recognition

Outbound Reporting

Predictive Dialer

Voice & Data Integration

Call Logging

Virtual Call Center

Video Call Recording

Reporting

Mobile Access

Power Dialer

Audio / Video Conferencing

Chat / Messaging

Call Transfer

Voicemail

Caller ID

Virtual Extensions

Web Conferencing

Artificial Intelligence

Reporting and Analytics

Voicemail Transcription

Caller Identification

Multiple Scripts

Voice Mail

SIP Trunking

Omnichannel

Speech Analytics

Call analytics

Conference calling

Virtual phone numbers

Screen Sharing

Visual Voicemail

Voicemail Drop

Auto Attendant

Call Queues

Outbound Caller ID Customization

Caller ID and Call Blocking

Video Calls

Simultaneous Call Handling

Business Phone Number

Business text messaging

Automatic call distributor

Real-time assist

Contact center analytics

Porting numbers

Local presence

Dial-in number

Legal conferencing

Contact center sentiment analysis

Customer satisfaction (CSAT)

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Still Confused to find the best software?
Overall Ratings

Compare how RingCentral stacks up against Zadarma in terms of ratings and user experience. Select the Call Center software that perfectly aligns with your business requirements.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Feature Feature 3.8

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.4

Value for money

Out of 5

Customer support Customer support 3.6

Customer support

Out of 5

Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

User Reviews

Based on all the user reviews and ratings received by RingCentral and Zadarma in Call Center Software category, we've provided an average user rating for each software below. RingCentral has 1 review while Zadarma has 11 reviews

Rahul Deewan

Descent product

Pros

Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth.

Cons

The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting.

Read all 1 reviews
Fahad

Very bad app

Pros

Very bad app, they will cheat you to stole your money

Cons

Very bad app, they will cheat you to stole your money

Read all 11 reviews
Shah wali Mustafa

Review about gym insight

Pros

Dialpad has been praised for its user-friendly interface and seamless integration of communication tools like voice, video, and messaging. Its cloud-based platform, advanced AI features, and scalability are often highlighted as impressive aspects, pr

Cons

As of my last knowledge update in January 2022, specific details about Dialpad's features and potential areas for improvement may have changed. However, common areas for improvement in communication platforms often include refining AI-driven features

Read all 3 reviews
Desktop & Mobile Platforms

Deployment is a crucial factor to consider while buying Call Center Software. RingCentral is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Zadarma is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms.

Windows

MacOs

IOS

Android

Web App

Windows

MacOs

IOS

Android

Windows

MacOs

IOS

Android

Customer Support

The quality and timeliness of support are important parameters when comparing RingCentral with Zadarma. RingCentral offers Email, Phone, Live Support, Training and Tickets to its customers, while Zadarma provides Email, Phone, Live Support, Training and Tickets.

phone

email

live support

tickets

training

phone

email

live support

tickets

training

phone

email

live support

tickets

training

Languages Supported

RingCentral and Zadarma are supported in the following languages.

Chinese

Dutch

English

French

German

Italian

Portuguese

Spanish

English

French

German

Polish

Russian

Spanish

Ukrainian

English

French

German

Japanese

Typical Customer

The target customer base of RingCentral vs Zadarma is mentioned below. Check which software fits your business requirements perfectly.

Freelancer

Startups

SMBs

Enterprises

Freelancer

Startups

SMBs

Agencies

Enterprises

Startups

SMBs

Integrations

Find out which tools RingCentral and Zadarma integrate with and make the right choice. Get the Call Center software that connects with your preferred apps for best results!

Office 365

Google

Slack

Salesforce

Zendesk

VMWare

Canvas

Smarsh

(Not Provided by Vendor)

(Not Provided by Vendor)

Video

To gain a better understanding of how these RingCentral and Zadarma work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details RingCentral and Zadarma and learn how they operate. Explore the company name, its location, and more!

Company Name :

RingCentral, Inc

Headquarter :

Belmont

Website :

Visit Website

Company Name :

Zadarma

Headquarter :

Burgas

Website :

Visit Website

Company Name :

Dialpad, Inc

Headquarter :

San Ramon

Website :

Visit Website

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