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HubSpot Service Hub

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What is HubSpot Service Hub?

HubSpot Service Hub is a fully featured Help Desk Software designed to serve Enterprises, SMEs and StartUps. HubSpot Service Hub provides end-to-end solutions designed for Web App and Android. This online Help Desk system offers Account Alerts, Account Management, Communication Management, Customer Engagement, Customer Lifecycle Management, Alerts / Escalation, Appointment Management, Automated Routing, Email Integration, Knowledge Base, Live Chat, Performance Metrics, Queue Management, Surveys & Feedback, Workflow Management, Customizable Branding, Interaction Tracking, Document Storage and Email Management at one place.

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HubSpot Service Hub Starting Price

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HubSpot Service Hub Screenshots

Key Features of HubSpot Service Hub

Here are the powerful features that make HubSpot Service Hub stand out from the competition. Packed with innovative tools and advanced functionalities, this software offers a range of benefits.

Help Desk Software Live Chat Software Customer Success Software Customer Service Software

Amazon
2-Way Messaging
Account Alerts
Account Management
Action Management
Activity / News Feed
Activity Log
Activity Tracking
Admissions Management
Alerts / Escalation
Appointment Management
Approval Workflow
Archiving
Asset Budgeting
Asset Lifecycle Management
Asset Management
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Automated Routing
Automatic Scans
Availability Management
Backlog Management
Backup Management
Bandwidth Monitoring
Barcoding / RFID
Baseline Manager
Batch Communications
Billing & Invoicing
Blended Call Center
Brainstorming
Calendar Management
Call Center
Call Logging
Call Management
Call Monitoring
Call Recording
Call Routing
Call Scripting
Call Sharing
Campaign Management
Campaign Tracking
Canned Responses
Capacity Monitoring
Case Management
Cataloging/Categorization
Change Calendar
Change Management
Change Planning
Channel Attribution
Channel Management
Chargeback Tracking
Chat / Messaging
Check-in / Check-out
Churn Management
CMDB
Collaboration
Commercial Properties
Commission management
Communication Management
Community Forums
Community Management
Complaint Classification
Completion Tracking
Compliance Management
Compliance Tracking
Configuration Management
Contact Database
Contact Management
Content Management
Content Syndication
Contract Lifecycle Management
Contract Management
Contract Negotiation
Corrective Actions (CAPA)
Cost Tracking
Curriculum Management
Customer Complaint Tracking
Customer DataBase
Customer Engagement
Customer Journey Mapping
Customer Lifecycle Management
Customer Profiles
Customer Segmentation
Customer Support Tracking
Customizable Branding
Dashboard
Data Integration
Data Matching
Data Visualization
Decision Tree
Depreciation Management
Depreciation Tracking
Device management
Device Targeting
Discussion Boards
Discussion Threads
Dispatch Management
Dispatching
Disposal Management
Document Management
Document Storage
Electronic Signature
Email Archiving
Email Distribution
Email Integration
Email Management
Email Marketing
Email Monitoring
Employee Database
Enrollment Management
Equipment Management
Equipment Tracking
Escalation Management
Event Logs
Event-Based Notifications
Expiry Notifications
Feedback Collection
Feedback Management
Field Sales Management
File Transfer
Filtering
Financial Aid Management
Fixed Line Compatibility
Forms Management
FTP Monitoring
GDPR Compliance
Geo Targeting
Government Contracts
Hardware Inventory
Help Desk Management
Impact Management
Inbound Call Center
Inbox Queue Management
Incident Management
Incident Reporting
Inspection Management
Instant Retrieval
Intent Recognition
Interaction Tracking
Interactive Content
Interactive Voice Response
Internal Cost Allocation
Internet Usage Monitoring
Inventory control
Inventory Management
Inventory Tracking
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
IT Asset Management
Job Management
Knowledge Base Management
Knowledge Management
Known Issue Management
Lead Management
License Management
Live Chat
Location Tracking
Macros
Maintenance Management
Maintenance Scheduling
Maintenance Tracking
Manual Dialer
Mass Notifications
Message Personalization
Mobile Access
Mobile Notifications
Multi-Channel Collection
Multi-Channel Communication
Multi-Language
Multi-Patch Deployments
Multiple Brands Products
Network Monitoring
Network Wide Management
Newsletter Management
Notes Management
Notification Scheduling
Offline Form
On-Demand Communications
Onboarding
Online Activation
Online Forums
Opportunity Management
Outbound Call Center
Patch Management
Payment Processing
Performance Metrics
Personalization
Policy Management
Pre-built Templates
Pre-configured Bot
Predictive Analytics
Predictive Dialer
Predictive Modeling
Preventive Maintenance
Print Management
Prioritization
Proactive Chat
Problem Management
Procurement Management
Project Management
Proposal Generation
Push Notifications
QR Codes
Quality Assurance Management
Queue Management
Queue Manager
Quotes/Estimates
Real Time Chat
Real Time Editing
Real Time Monitoring
Real-time Chat
Recurring Issues
Referral Tracking
Relationship Mapping
Release & Deployment Management
Release Management
Remediation
Remote Access
Remote Protection
Remote Systems Monitoring
Reporting/Analytics
Requirements Review
Requisition Management
Residential Properties
Response Management
ROI Tracking
Root-Cause Diagnosis
Routing
Saas helpdesk software
Sales Forecasting
Scenario Planning
Scheduled Messaging
Scheduling
Screen Sharing
Search
Self Service Portal
Self-service automation
Sell Side (Customers)
Sentiment Analysis
Server Monitoring
Server Performance
Service Automation
Service Catalog
Service Catalog Management
Service Desk (ITIL ITSM)
Service History
Service History Tracking
Service Level Agreement (SLA) Management
Service Level Management
Service Reporting
Session Recording
Session Transfer
Shared Inboxes
Shared Mailboxes
Signature Management
SLA Management
SLA Monitoring
Social Media Integration
Social Media Metrics
Social Media Monitoring
Software Inventory
Software License Management
Software Metrics
Spam Blocker
Specialty Contracts
Supplier Management
Survey Management
Task automation
Task Management
Team Chat
Team Management
Template Management
Territory Management
Text Analysis
Text to Speech
Third Party Integration
Ticket Automation
Ticket Management
Ticket/Issue Tracking
Ticketing system
Time Clock
To-Do List
Transaction Monitoring
Transfers/Routing
Trend Analysis
Troubleshooting Reports
Two-Way Communication
Uptime Monitoring
Uptime Reporting
Usage Reporting
Usage Tracking / Analytics
User Activity Monitoring
Vegetation Mapping
Vendor Management
Version Control
Video Content
Virtual Assistant
Virtual Personal Assistant (VPA)
Visual Notifications
Voice Customization
Voice Mail
Warranty Management
Warranty Tracking
Web Threat Management
Web Traffic Reporting
Website Analytics
Website Visitor Tracking
Whitelisting / Blacklisting
Work order management
Workflow Automation
Workflow Management

Audio / Video Conferencing
Chat/Messaging
Email Management
Employee Directory
Event Calendar
File Sharing
Agent Scheduling
Alerts / Escalation
Analytics
Analytics/ROI Tracking
Appointment Management
Appointment Scheduling
Assignment Management
Audience Segmentation
Auto Dialer
Automatic Chat Translation
Automatic Greetings
Background Screening
Batch Communications
Call Center
Call List Management
Call Logging
Call Me Option
Call Monitoring
Call Recording
Call Reporting
Call Routing
Campaign Management
Campaign Personalization
Canned Responses
Cataloging / Categorization
Chat / Messaging
Chat History
Chat Routing
Chat Supervision
Chat Translation
Chat Widget
Chatbot
Chatbot Automation
Co-Browsing
Co-browsing and Screen Sharing
Code-free Development
Codeless Bot
Collaboration Tools
Communication Management
Contact Database
Contact Import/Export
Contact Management
Content Management
Contextual Guidance
Conversation Notes
CRM
Customer Segmentation
Customer Service Analytics
Customer Support Tracking
Customizable Branding
Dashboard
Data Management
Data Modeling
Drag & Drop
Email Automation
Email Distribution
Email Response Control
Employee Communication Tools
Engagement Monitoring
Feedback Management
File Sharing
Form Creation
Geo Targeting
Google Analytics
Webmaster & Sitemap
Group Messaging
Human Handover
I Spy
Inbound Call Center
Inbound Reporting
Instagram Integration
Integration and Customization
Intent Recognition
Interaction Tracking
Interactive Content
Internal Chat Integration
Internal Communications
Internal HR
Interview Management
IP Blocking
IVR / Voice Recognition
Knowledge Base
Knowledge Database
Knowledge Management
Labels
Lead Capture
Lead Distribution
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Scoring
Meeting Management
Mobile Messaging
Mobile SDK
Multi Website Support
Multi-Campaign
Multi-Channel Collection
Multi-Channel Communication
Multi-Language
Offline Form
Omni-Channel
Omni-channel Support
On-Demand Communications
On-Screen Chats
Onboarding
Performance Management
Performance Metrics
Persistent Chat
Personal Greetings
Personalization
Phone Key Input
Pre and Post Chat Forms
Pre-configured Bot
Predictive Analytics
Predictive Dialer
Presentation Management
Proactive Chat
Proactive Chat Triggers
Proactive Invitations
Process/Workflow Automation
Product Recommendations
Profanity Management
Profile Enrichment
Prospecting Tools
Queue Management
Real Time Monitoring
Recruiting Firms
Reporting
Reusable Components
Rules-Based Workflow
Sales pipeline management
Screen Sharing
Screenshare
Scripted Bot
Search Marketing
Search/Filter
Segmentation
Self Service Portal
Sentiment Analysis
Service Department
Shared Contacts
Shortcut Messages
Social Media Integration
Speech Recognition
Supervise Chats
Surveys & Feedback
Target Account Identification
Team Chat
Team Communication
Template Management
Third Party Integration
Ticketing system
Transfers / Routing
Transfers/Routing
Typing Preview
Used Car Dealer
Video Chat
Video Content
Virtual Assistant
Virtual Personal Assistant (VPA)
Visitor Analytics
Visitor banning
Visitor Targeting
Visitor Tracking
VoIP
Website Visitor Tracking

360 Degree Feedback
Account Alerts
Account Management
Accounting Management
Analytics
Call Reporting
Communication Management
Complaint Monitoring
Customer Engagement
Customer Lifecycle Management
Customer Management
Customer Support
Dashboard
Feedback Collection
Feedback widget
Health Score
Hints & tooltips
In-app announcements
Knowledge Base
Life Ring Button
NPS & surveys
Onboarding
Onboarding checklists
Revenue Management
Search
Survey Management
Tours & walkthroughs
Usage Tracking / Analytics
Win / Loss Analysis

360 Degree Feedback
Action Management
Agent Productivity
Alerts & Notifications
Alerts / Escalation
Alerts/Escalation
Analytics
Annotations
Appointment Management
Archiving
Auto-tag tickets
Automated Routing
Batch Communications
Billing & Invoicing
Blogs
Brand Management
Call Sharing
Caller ID
Camera
Chat / Messaging
Churn Management
Collaboration
Community Forums
Community Management
Complaint Monitoring
Content Management
Contract Management
Conversion Tracking
CRM integration
Customer DataBase
Customer Service
Dashboard
Data Security
Data Visualization
Distribution Management
Document Management
Domain mapping
Email / Online
Email Distribution
Email Integration
Embeddable self-service
Event Management
Extensibility
Feedback Collection
Feedback Management
Field Predictions
For Mobile
For Websites
Group Management
Guided Conversations
Help Desk Management
Inbox Queue Management
Incident Management
Instant Messaging
Instant Retrieval
Interactive Content
Issue Tracking
KB Bot
Knowledge Base
Knowledge Management
Known Issue Management
Live Chat
Live chat system
Macros
Member Directory
Membership Management
Multi-brand Help Center
Multi-Channel Collection
Multi-Channel Communication
Multi-Channel Publishing
Multi-Department
Multi-Language
Multiple Brands Products
Omnichannel
On-Demand Communications
On-Demand Recording
Online Activation
Online Forums
Performance Metrics
Personalization
Problem Management
Process Automation
Queue Management
Real-time Chat
Reply Assistant
Requirements Review
Reverse Phone Lookup
Self Service Portal
Sentiment Analysis
Service Level Agreement (SLA) Management
Service Level Management
SLAs & Escalations
Social Media
Social Media Integration
Social media management
Software Metrics
Survey Management
Surveys & Feedback
Template Management
Text Analysis
Text Analytics
Third Party Integration
Ticket Assignment
Ticket Management
Time Tracking
To-Do List
Trend Analysis
Usability Testing
User Journeys
User Research
User Research Analysis
Video Content
Web Forms
Website Management
Workflow Management

HubSpot Service Hub Specifications

Get a closer look at the technical specifications and system requirements for HubSpot Service Hub. Find out if it's compatible with your operating system and other software.

Deployment :

Cloud Based

Subscription Plan :

Monthly, Yearly

Accessibility :

API

Mobile Support

Desktop Platforms :

Web app

Language Support :

English

Business :

StartUps

SMBs

Enterprises

Available Support :

Phone

HubSpot Service Hub Categories on SoftwareSuggest :

Live Chat Software Customer Success Software Customer Service Software

Company Details :

Company Name : HubSpot

Headquarter : Cambridge

Website : Visit Website

Full Address : 2 Canal Park Cambridge, MA 02141 United States

HubSpot Service Hub Comparisons

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Alternatives of HubSpot Service Hub

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HubSpot Service Hub FAQs

What are the top 5 features for HubSpot Service Hub?

The top 5 features for HubSpot Service Hub are:

Email Integration
Appointment Management
Performance Metrics
Customizable Branding
Workflow Management

What type of customer support is available from HubSpot Service Hub?

The available support which HubSpot Service Hub provides is:

Phone
Email

Where is the headquarters/company of HubSpot Service Hub located?

The headquarters/company of HubSpot Service Hub is located at Cambridge.

Free Demo

HubSpot Service Hub

What is HubSpot Service Hub?

HubSpot Service Hub Screenshots

Key Features of HubSpot Service Hub

HubSpot Service Hub Specifications

HubSpot Service Hub Comparisons

HubSpot Service Hub Videos

HubSpot Service Hub Reviews (0)

Alternatives of HubSpot Service Hub

HubSpot Service Hub FAQs

What are the top 5 features for HubSpot Service Hub?

What type of customer support is available from HubSpot Service Hub?

Where is the headquarters/company of HubSpot Service Hub located?

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