In search of the ideal CRM Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho CRM versus Salesforce. To get better insight, here’s how users have rated these products. Zoho CRM is rated 4.6 while Salesforce is rated 4.5.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho CRM vs Salesforce with the following detailed pricing plan info. Zoho CRM comes in 3 packages: Standard, Professional, Enterprise. On the other hand, Salesforce comes in 5 packages: Starter Suite, Professional, Enterprise, Unlimited, Unlimited+.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho CRM and Salesforce based on their key features and functionalities to pick the right one for your business.
- Case Management
- Workflow Automation
- Contact Management
- Salessignals
- Zia Ai
- Social Media Integration
- Reports And Dashboards
- Inventory Management
- Contact Manager
- Customer Support
- Cloud Computing
- Role Based Security
- Mobile CRM
- CRM Analytics
- CRM & Sales Dashboards
- Case Management
- Workflow Automation
- Contact Management
- Salessignals
- Zia Ai
- Social Media Integration
- Reports And Dashboards
- Inventory Management
- Contact Manager
- Customer Support
- Cloud Computing
- Role Based Security
- Mobile CRM
- CRM Analytics
- CRM & Sales Dashboards
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho CRM and Salesforce for better insights.
Awards
Zoho CRM and Salesforce have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho CRM and Salesforce in CRM Software category, we've provided an average user rating for each software below. Zoho CRM has 51 reviews while Salesforce has 225 reviews
Pros
Excellent tool to manage phone contacts, emails, programs, work schedules, and many useful things that give this platform a go-ahead to be used in a particular way.
Posted by - Fran
Pros
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, an AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
Posted by - Pravash Pujari
Cons
Zoho need to make the API structure more functional rich for easy 3rd party integration
Posted by - Deepak Kumar
Cons
Sure, please provide the text you would like me to review.
Posted by - Pavithralingeshwaran
Pros
One aspect that stands out is the platforms scalability. Whether youre a small startup or a global enterprise, Salesforce can accommodate your needs and grow alongside your business.
Posted by - Syed Tabish Hasan
Pros
With the use of Salesforce, one can handle many things at a low cost, which saves a lot.
Posted by - Ali
Cons
For small businesses, Salesforce can be quite expensive. Offering more flexible pricing plans or packages for smaller organizations could make it more accessible.
Posted by - Binsu Savsani
Cons
The interface is a little confusing, but that could be due to the number of tools available inside.
Posted by - Justyna Wacholc
Specifications
Check out the specifications of Zoho CRM and Salesforce. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho CRM and Salesforce. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho CRM and Salesforce work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho CRM and Salesforce and learn how they operate. Explore the company name, its location, and more!
Alternatives
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FAQs
For what other purposes can Zoho CRM and Salesforce be used?
Apart from being a CRM software, Zoho CRM can be used as a accounting software, expense management software, sfa sales force automation software and sales management software, while Salesforce can be utilized as a sfa sales force automation software, sales management software and ticketing management software.
Which is the better option between Zoho CRM and Salesforce?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Salesforce has an advantage over Zoho CRM.
Zoho CRM and Salesforce cater to which types of businesses?
Zoho CRM is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas Salesforce is suitable for Freelancer & Startups.
Do Zoho CRM and Salesforce offer a free trial?
Yes, Zoho CRM and Salesforce provide a free trial to its users.
Which mobile platforms do Zoho CRM and Salesforce support?
Zoho CRM and Salesforce both support Android and IOS.
Zoho CRM
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