Are you struggling to find the perfect CRM Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Act! vs. SAP CRM all in one place to simplify your decision-making process. Act! is rated 5.0 while SAP CRM is rated 5.0.
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Plans and Pricing
Compare pricing of Act! vs SAP CRM with the following detailed pricing plan info. Act! comes in 3 packages: Act! Growth Suite, Act! CRM, Act! 365. On the other hand, SAP CRM has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Act! and SAP CRM based on their key features and functionalities to pick the right one for your business.
- Workflow Automation
- Integration With Outlook
- Role Based Security
- Mobile Access
- Inventory Management
- CRM & Sales Reports
- Social Media Integration
- Contact Manager
- Customizable Dashboards
- Document Management
- Marketing Automation
- Customer Management
- Custom Fields
- Calendar & Activity Tracking
- Email Marketing
- Workflow Automation
- Integration With Outlook
- Role Based Security
- Mobile Access
- Inventory Management
- CRM & Sales Reports
- Social Media Integration
- Contact Manager
- Customizable Dashboards
- Document Management
- Marketing Automation
- Customer Management
- Custom Fields
- Calendar & Activity Tracking
- Email Marketing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Act! and SAP CRM for better insights.
Awards
Act! and SAP CRM have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the CRM Software category.
User Reviews
Based on all the user reviews and ratings received by Act! and SAP CRM in CRM Software category, we've provided an average user rating for each software below. Act! has 3 reviews while SAP CRM has 1 review
Pros
Customer First is a great software and a blessing to me as a freelancer. It is very easy to navigate, giving you the best response to customer needs in a timely manner, which is imperative. The main asset provided is the email integration, which is very quick and easy to use. Customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. Rapid resolution of bugs and other customer issues is the name of the game with software development. Thats why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. Customer First gives anyone the ability to be successful in whatever business they may be doing. You will definitely love Customer First. I suggest and recommend it to companies that are supporting internally developed software. Purchase the software and begin your positive business customer service journey today.
Posted by - syed shameel
Cons
As with all technology, there are a few drawbacks. I think some of the functions have the potential to be more user-friendly. Inserting a database could be easier to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here.
Posted by - syed shameel
Pros
It comes with built-in middleware to integrate with SAP ECC or CCS solutions, and it is fully featured as well.
Posted by - Ricardo Luiz
Cons
Its web user interface is not as modern as the other solutions, plus it is not that easy to set up and use.
Posted by - Ricardo Luiz
Specifications
Check out the specifications of Act! and SAP CRM. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Act! and SAP CRM work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Act! and SAP CRM and learn how they operate. Explore the company name, its location, and more!
Act! LLC
Scottsdale
Sap
Walldorf
Alternatives
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FAQs
What are the key features of Act! and SAP CRM?
Key features of Act! include contact management, calendar & activity tracking, sales pipeline management, email marketing, marketing automation, customer history tracking, while SAP CRM offers features, such as account and contact management, activity management, opportunity management, lead management.
What level of customer support can I expect from Act! and SAP CRM?
Act! provides customer support over various channels including phone, email, live support and tickets, and SAP CRM provides customer support over email and more.
Do Act! and SAP CRM offer a free trial?
Yes, Act! and SAP CRM provide a free trial to its users.
Which is the better option between Act! and SAP CRM?
This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, Act! has an advantage over SAP CRM.
Which mobile platforms do Act! and SAP CRM support?
Act! and SAP CRM both support Android and IOS.
Act!
