Best Remote Support Software

Best remote support software exists NoBrokerHood, SolarWinds Threat Monitor, ManageEngine Firewall Analyzer, Log360, and SpectX. Such remote assistance software enables IT technicians to remotely connect to another computer or device to provide support anywhere.

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List of 20 Best Remote Support Software

Showing 1 - 20 of 41 products

Category Champions | 2024

Remote support tool for customer help desks

Product Description

This information is provided by vendor.

Zoho Assist facilitates you with various functions such as remote support, screen sharing and hassle-free management of unattended computers. It supports all major web-proxies and firewalls and is available with cross-platform support across all devices. Learn more about Zoho Assist

Contenders | 2024

Product Description

Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Learn more about RemotePC

Remote assistance software for government organizations

Product Description

It provides both on-premise as well as cloud-based remote support solutions. Dameware Remote Support is a fast, simple and light-weight solution for IT professionals to quickly respond and solve various issues. You can also get a free trial of their software. Learn more about Dameware

Contenders | 2024

Remote support tool for MSPs and tech support teams

Product Description

It allows you to remotely manage Windows and Mac computers, and thus provide technical support to your employees and customers. This software is available in the cloud, SaaS and web formats. You can also avail a free trial before you actually purchase it. Learn more about Splashtop

Contenders | 2024

Best Multi-Platform Kiosk Solution in the Market

Product Description

This information is provided by vendor.

Scalefusion is a trustworthy MDM software with multi-OS capabilities and great technical support. Easy usage makes it one of the best choices when it comes to mobile device or endpoint management. Learn more about Scalefusion

Emergents | 2024

Remote support tool for technical support teams

Product Description

Using NetSupport Manager, you can easily monitor and manage multiple systems via a LAN, WAN or with the internet; and from various devices including desktop, laptop, tablet or a smartphone. It also allows you to record or playback your remote support sessions. Learn more about NetSupport Manager

Remote support tool for MSPs with 100-10,000 endpoints

Product Description

Agentless Remote Control software facilitates you with functions such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfer, surveys and feedback, etc. This software is available in the cloud, SaaS and web formats. Learn more about Agentless Remote Control

Remote desktop support software for MSPs

Product Description

This information is provided by vendor.

Using Instant Housecall, it’s easy to provide support to a remote desktop through firewalls, with almost no configuration. It facilitates features such as diagnostic tools, file sharing, real-time chat, session recording, session transfer, surveys and feedback, etc. Learn more about Instant Housecall

Contenders | 2024

See what your customers see

Product Description

This information is provided by vendor.

Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. This reduces friction, faster turnaround times, and a better remote customer support experience. Learn more about Viewabo

Emergents | 2024

Easy to use remote desktop software that just work

Product Description

This information is provided by vendor.

ISL Light Remote Desktop is a fully featured Remote Support Software designed to serve Enterprises, SMEs. This online Remote Support system offers Real-time Chat, Diagnostic Tools, Customizable Branding, Session Recording at one place. Learn more about ISL Light Remote Desktop

Emergents | 2024

Remote desktop support software for IT departments

Product Description

It is one of the best remote support software, which is meant for sysadmins, technicians and engineers providing IT support to their clients. This software facilitates secure access to remote devices, active directory administration, password management, etc. Learn more about Goverlan Reach

Contenders | 2024

All-in-One IT Management Software

Product Description

This information is provided by vendor.

Atera IT is a process automation software that helps MSPs and IT service providers of all sizes with integration, automation, and business processes. This cloud-based software offers Backup and Recovery, Billing & Invoicing, and Issue Management. Learn more about Atera

Cloud-based SaaS remote support software

Product Description

This information is provided by vendor.

Using it, you can start a remote session with your customer's device whether Windows, Mac, Android or iOS, and then with the laser pointer you can takeover the control of the remote desktop. This software is suitable for SaaS, e-commerce, app and handset companies. Learn more about ScreenMeet

Remote support software for technology vendors

Product Description

This remote desktop support software comes with features such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfers, surveys & feedback, etc. SecureLink is available in cloud, SaaS and web formats. Learn more about SecureLink

Software by Zoho Corporation Pvt. Ltd.

Product Description

This information is provided by vendor.

ManageEngine Remote Access Plus is remote desktop software that enables IT help desk technicians and system administrators to troubleshoot issues in remote computers from a central location. With its advanced remote control tools, it reduces the troubleshooting time from days to minutes. Learn more about ManageEngine Remote Access Plus

Category Champions | 2024

Streamline devices management and increase product

Product Description

This information is provided by vendor.

A comprehensive mobile device management solution designed for businesses to manage, control and secure Android devices, helping businesses enhance mobility and productivity via remote monitoring and remote control and etc. Learn more about AirDroid Business

Contenders | 2024

Perform AI-driven Task Management With Tasks!

Product Description

This information is provided by vendor.

WorkHub Tasks is an AI-driven Task Management platform. It gives roles and rights to ensure data privacy within and outside the company. Its escalation management ensures tasks are completed on time. Lastly, you can create tickets from multiple channels including email. Learn more about WorkHub Tasks

Most Reviewed

Category Champions | 2024

Product Description

This information is provided by vendor.

It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently. Learn more about NinjaOne

Category Champions | 2024

Leading Context-Aware Customer Engagement Platform

Product Description

This information is provided by vendor.

Exotel, a premier Context-Aware Customer Engagement Platform brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite) & Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. Learn more about Exotel

Contenders | 2024

Simpler Remote Support Software

Product Description

This information is provided by vendor.

HelpWire helps you fix issues related to your products remotely. Without visiting the client’s location, this remote assistance software allows your team to do time-bound troubleshooting. You can label the remote technical session with your company logo as well. Learn more about HelpWire

FAQs

Support software allows IT technicians to access and control their customers' devices remotely as if they were sitting in front of them.

Jainy Patel
Researched and Written by Jainy Patel | Last Updated: January 02, 2024