Best Remote Support Software
Best remote support software exists NoBrokerHood, SolarWinds Threat Monitor, ManageEngine Firewall Analyzer, Log360, and SpectX. Such remote assistance software enables IT technicians to remotely connect to another computer or device to provide support anywhere.
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Most Popular Remote Support Software
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List of 20 Best Remote Support Software
Category Champions | 2025
Remote support tool for customer help desks
Product Description
Zoho Assist facilitates various functions such as remote support, screen sharing, and hassle-free management of unattended computers. It supports all major web proxies and firewalls and is available with cross-platform support across all devices. Read More About Zoho Assist
Zoho Assist Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Integration With Help Desk Software
- Instant Chat
- Multi Monitor Navigation
- Custom Reports
- Two Factor Authentication
- Clipboard Sharing
- Scheduled Sessions
- Session Notes
- View all Features
Zoho Assist Features and Usability-Based User Satisfaction Score
Category Champions | 2025
NinjaOne The Automated Endpoint Management Platfor
Product Description
It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently. Read More About NinjaOne
NinjaOne Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Alerting And Notifications
- Endpoint Management
- Compliance Management
- Service Desk Integration
- Real Time Monitoring
- Reporting And Analytics
- Mobile Device Management
- Scripting
- View all Features
NinjaOne Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate, and control remote sessions for PC and Mac. Read More About RemotePC
RemotePC Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- User Management
- Session Recording
- Access Via Web
- Scalability
- Always On Remote Access
- Whiteboard
- Remote Printing
- Remote Reboot
- View all Features
RemotePC Features and Usability-Based User Satisfaction Score
Remote assistance software for government organizations
Product Description
It provides both on-premise and cloud-based remote support solutions. Dameware Remote Support is a fast, simple, and lightweight solution for IT professionals to quickly respond and solve various issues. You can also get a free trial of their software. Read More About Dameware
Dameware Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Chat
- Session Logging
- Remote Session Recording
- Screenshot Capture
- User Account Control
- System Information
- Two Factor Authentication
- Remote Control
- View all Features
Contenders | 2025
Product Description
It allows you to remotely manage Windows and Mac computers and thus provide technical support to your employees and customers. This software is available in the cloud, SaaS, and web formats. You can also avail yourself of a free trial before you actually purchase it. Read More About Splashtop
Splashtop Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Remote Access
- Logging And Reporting
- File Transfer
- Security And Compliance
- High Performance Streaming
- User Management
- Session Recording
- Remote Reboot
- View all Features
Splashtop Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
"Scalefusion is trustworthy MDM software with multi-OS capabilities and great technical support. Easy usage makes it one of the best choices when it comes to mobile device or endpoint management." Read More About Scalefusion
Scalefusion Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- User Management
- App Management
- Geofencing
- Alert Notifications
- Kiosk Mode
- Device Grouping
- Scheduled Reports
- Device Health Monitoring
- View all Features
Starter
$ 2
1
Scalefusion Features and Usability-Based User Satisfaction Score
Remote support and meeting services for all users
Product Description
It is a browser-based software for managing unattended PCs at a lightning-fast speed. This software provides remote support, online meetings and demonstration tools for various tasks such as website integration, screen sharing, audio and desktop recording, etc. Read More About ShowMyPC
ShowMyPC Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Cross Platform Support
- Session Recording
- Remote Desktop Access
- Encryption
- Firewall Friendly
- Video Conferencing
- Customizable Access
- Whiteboard
- View all Features
Premium
$ 14
Per Month
Professional
$ 19
Per Month
Business
$ 36
Per Month
Emergents | 2025
Remote support tool for technical support teams
Product Description
Using NetSupport Manager, you can easily monitor and manage multiple systems via a LAN, WAN, or the internet, and from various devices including a desktop, laptop, tablet, or smartphone. It also allows you to record and playback your remote support sessions. Read More About NetSupport Manager
NetSupport Manager Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- System Management
- Mobile Control
- Software Inventory
- Remote Printing
- Security And Encryption
- Hardware Inventory
- Help Request
- Remote Deployment
- View all Features
NetSupport Manager Features and Usability-Based User Satisfaction Score
Remote support tool for MSPs with 100-10,000 endpoints
Product Description
Agentless Remote Control software facilitates you with functions such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfer, surveys, and feedback. This software is available in cloud, SaaS, and web formats. Read More About Agentless Remote Control
Agentless Remote Control Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Platform Support
- User Management
- Unattended Access
- Session Recording
- Integration With Ticketing Systems
- Remote Printing
- Session Timeout
- Access Permissions
- View all Features
Remote desktop support software for MSPs
Product Description
Using Instant Housecall, it’s easy to provide support to a remote desktop through firewalls with almost no configuration. It facilitates features such as diagnostic tools, file sharing, real-time chat, session recording, session transfer, surveys, and feedback, etc. Read More About Instant Housecall
Instant Housecall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Mobile Access
- Chat
- Two Factor Authentication
- Multi Monitor Support
- Integration With Psa Tools
- Session Notes
- Audio Support
- Session History
- View all Features
Contenders | 2025
Product Description
Viewabo allows support agents to send a link to access customers’ phone cameras to see what they're seeing without having customers install an app. This reduces friction, results in faster turnaround times, and provides a better remote customer support experience. Read More About Viewabo
Viewabo Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Sla Management
- Ticket Management
- Third Party Integrations
- Role Based Access Control
- Multi Channel Support
- Asset Management
- Canned Responses
- Email Integration
- View all Features
Viewabo Features and Usability-Based User Satisfaction Score
Emergents | 2025
Easy to use remote desktop software that just work
Product Description
ISL Light Remote Desktop is a powerful tool that simplifies remote access and control, enabling seamless troubleshooting and support. It enhances productivity by allowing quick, secure connections to devices, ensuring efficient problem resolution and streamlined operations for businesses and IT professionals. Read More About ISL Light Remote Desktop
ISL Light Remote Desktop Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Monitor Support
- Access Permissions
- Unattended Access
- Two Factor Authentication
- Chat Support
- Wake On Lan
- Session Recording
- Cross Platform Support
- View all Features
Pay per Use
$ 145
500 Minutes
Cloud License
$ 469
Annual subscription
Self-hosted License
$ 990
Lifetime License
ISL Light Remote Desktop Features and Usability-Based User Satisfaction Score
Emergents | 2025
Remote desktop support software for IT departments
Product Description
It is one of the best remote support software, meant for sysadmins, technicians, and engineers providing IT support to their clients. This software facilitates secure access to remote devices, Active Directory administration, password management, etc. Read More About Goverlan Reach
Goverlan Reach Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Monitor Support
- Performance Monitoring
- Software Deployment
- Incident Management
- Active Directory Management
- Remote Command Line
- Chat Support
- It Process Automation
- View all Features
Standard Edition
$ 15
operat
Professional Edition
$ 30
operat
Enterprise Edition
$ 50
operat
Goverlan Reach Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Atera IT is a process automation software that helps MSPs and IT service providers of all sizes with integration, automation, and business processes. This cloud-based software offers Backup and Recovery, Billing & Invoicing, and Issue Management. Read More About Atera
Atera Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Software Inventory
- System Health Monitoring
- Patch Management
- Hardware Inventory
- Antivirus Management
- Customizable Dashboards
- Mobile App
- Service Level Agreement (sla) Management
- View all Features
Pro
$ 99
Per User
Atera Features and Usability-Based User Satisfaction Score
Cloud-based SaaS remote support software
Product Description
Using it, you can start a remote session with your customers device, whether Windows, Mac, Android, or iOS, and then with the laser pointer, you can take over the control of the remote desktop. This software is suitable for SaaS, e-commerce, app, and handset companies. Read More About ScreenMeet
ScreenMeet Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Session Scheduling
- Session Transfer
- Chat
- Clipboard Sharing
- Session Recording
- Annotations
- Voice And Video Chat
- Multi Monitor Support
- View all Features
Remote support software for technology vendors
Product Description
This remote desktop support software comes with features such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfers, surveys & feedback, etc. SecureLink is available in cloud, SaaS, and web formats. Read More About SecureLink
SecureLink Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Single Sign On
- Secure File Sharing
- Real Time Monitoring
- User Management
- Encryption
- Incident Management
- Vpn Integration
- Remote Access
- View all Features
Contenders | 2025
Software by Zoho Corporation Pvt. Ltd.
Product Description
ManageEngine Remote Access Plus is remote desktop software that enables IT help desk technicians and system administrators to troubleshoot issues on remote computers from a central location. With its advanced remote control tools, it reduces the troubleshooting time from days to minutes. Read More About ManageEngine Remote Access Plus
ManageEngine Remote Access Plus Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Monitor Navigation
- Collaborative Browsing
- Remote Task Manager
- Remote Registry
- Custom Reports
- Voice And Video Calls
- Cross Platform Support
- Mobile Device Support
- View all Features
ManageEngine Remote Access Plus Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Streamline devices management and increase product
Product Description
A comprehensive mobile device management solution designed for businesses to manage, control, and secure Android devices, helping businesses enhance mobility and productivity via remote monitoring, remote control, etc. Read More About AirDroid Business
AirDroid Business Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Branding
- Security Management
- Device Lockdown
- Remote Control
- Device Enrollment
- Two Way Audio
- Activity Logs
- File Transfer
- View all Features
Basic
$ 12
Per Device/Year
Standard
$ 21
Per Device/Year
Enterprise
$ 33
Per Device/Year
AirDroid Business Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
WorkHub Tasks is an AI-driven task management platform. It assigns roles and rights to ensure data privacy within and outside the company. Its escalation management ensures tasks are completed on time. Lastly, you can create tickets from multiple channels, including email. Read More About WorkHub Tasks
WorkHub Tasks Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Task Dependencies
- Custom Fields
- Mobile Access
- Customer Portal
- Knowledge Base Integration
- Sla Management
- Automated Ticket Routing
- Customizable Workflows
- View all Features
WorkHub Tasks Features and Usability-Based User Satisfaction Score
Category Champions | 2025
Leading Context-Aware Customer Engagement Platform
Product Description
Exotel, a premier Context-Aware Customer Engagement Platform, brings together CCaaS (Cloud Contact Center), CPaaS (Communication Suite), and Conversational AI, enabling businesses to streamline customer conversations into cohesive journeys. Read More About Exotel
Exotel Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Number Masking
- Multi Level Ivr
- Customizable Greetings
- Ivr System
- Call Tracking
- CRM Integration
- Missed Call Service
- Call Conferencing
- View all Features
Dabbler
$ 139
Per 3 Months
Believer
$ 278
Per 12 Months
Influencer
$ 687
Per 12 Months
Exotel Features and Usability-Based User Satisfaction Score
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FAQs
What is Remote Support Software?
Support software allows IT technicians to access and control their customers' devices remotely as if they were sitting in front of them.