Best Work Order Management Software

Best work order software includes EZofficeinventory, UpKeep Maintenance Management, S1, GoCanvas, and Ai Field Management. This software is intuitive and comprehensive and makes it simple to manage the entire work order process from start to finish. instead of manually submitting service requests, work order management software automates much of the process.

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Researched and Written by Supriya Bajaj
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Jainy Patel
Reviewed and Edited by Jainy Patel
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Most Popular Work Order Software

This listing showcases software based on user recommendations and popularity. It also highlights products from our valued client partnerships.

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List of 20 Best Work Order Software

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Category Champions | 2025

Product Description

This information is provided by vendor.

Click Maint CMMS offers user-friendly work order software designed to simplify and enhance your operational processes. With its intuitive tools, it helps streamline tasks and boost efficiency, making your workflow smoother and more effective. Click Maint comes with all the easy-to-use features necessary to streamline... Read More About Click Maint CMMS

Click Maint CMMS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Barcode Scanning
  • Work Order Management
  • Document Management
  • Calibration Management
  • Reporting And Analytics
  • Equipment Maintenance
  • Warranty Tracking
  • Inventory Management
  • View all Features

Click Maint Professional Plan

$ 35

User/Month

4.9
out of 5 (9 Reviews)
Features
4.8
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Curtis
President

Click Maint CMMS is very user-friendly. It was fast to set up and begin working with. The after-sales support for the team is great, and it took very little training to get going.

Read all 9 Reviews

Click Maint CMMS Features and Usability-Based User Satisfaction Score

Rating Score 9.8

Rating Score

Out of 10

Review Score 2.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 9.8

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

TallyPrime streamlines and automates complex tasks in Work Order Software, enabling you to accomplish more efficiently and effectively. Read More About TallyPrime

TallyPrime Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Payroll Management
  • Banking
  • Order Processing
  • Cost Centre And Cost Category
  • Budgeting
  • Job Costing
  • Tds Management
  • Inventory Management
  • View all Features

TallyPrime Silver

$ 313

Full License for Single User

Get Offer

TallyPrime Silver Monthly Subscription

$ 10

Monthly License / Single User

Get Offer

TallyPrime Gold Monthly Subscription

$ 31

Full Monthly License for Multi-User (Easy Renewal)

Get Offer
4.7
out of 5 (392 Reviews)
Features
4.6
Ease of Use
4.6
Value for Money
4.6
Customer Support
4.5
Uday Gajangi
Manager

Tally Prime is a powerful and easy-to-use accounting program made for small and medium-sized enterprises. With an easy-to-use interface that requires little training, it streamlines intricate financial procedures like tax compliance, inventory management, and invoicing. The software is adaptable to a wide range of business requirements because it supports multiple languages and currencies. Its comprehensive reporting capabilities and real-time data synchronization assist business owners in making prompt, well-informed decisions. However, customer service can occasionally be slow, and some advanced features require more learning. All things considered, Tally Prime is a trustworthy option for companies looking for thorough and effective financial management solutions.

Read all 392 Reviews

TallyPrime Features and Usability-Based User Satisfaction Score

Rating Score 9.2

Rating Score

Out of 10

Review Score 10.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 8.6

Social Score

Out of 10

Visitor Score 10.0

Visitor Score

Out of 10

Most Reviewed

Contenders | 2025

Product Description

The comprehensive work order management software, Fiix, was created to maximize efficiency and streamline maintenance processes. It provides a user-friendly interface that makes it simple for users to generate, allocate, and track work orders. This work order program helps businesses increase productivity, decrease downtime, and... Read More About Fiix

Fiix Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Email Notifications
  • Document Management
  • Mobile Access
  • Parts And Supplies Management
  • Work Order Management
  • Condition Monitoring
  • Preventive Maintenance
  • Customizable Dashboards
  • View all Features

Basic

$ 29

Per Month

Get Pricing

Professional

$ 49

Per Month

Get Pricing

Enterprise

$ 79

Per Month

Get Pricing
4.7
out of 5 (3 Reviews)
Features
4.3
Ease of Use
4.0
Value for Money
4.0
Customer Support
4.0
Ria Sooknarine
GRC Lead

Fiix has revolutionized how we manage maintenance. Its user-friendly interface, comprehensive features, and mobile accessibility have made it an indispensable tool for our team. Despite some minor areas for improvement, the benefits far outweigh any drawbacks. Fiix has not just streamlined our maintenance operations; it has elevated our efficiency and reliability, making it an invaluable investment for our business.

Read all 3 Reviews

Fiix Features and Usability-Based User Satisfaction Score

Rating Score 9.4

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 9.3

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Upkeep Maintenance Management is a work order management system software that simplifies and improves maintenance operations. It makes the development, assignment, and tracking of work orders efficient. It is one of the best work order software programs that ensure maintenance management duties are completed on... Read More About UpKeep Maintenance Management

UpKeep Maintenance Management Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Vendor Management
  • Work Order Management
  • Photo And File Attachments
  • Automated Notifications
  • Parts And Supplies Management
  • Barcode Scanning
  • Customizable Dashboards
  • Calendar Integration
  • View all Features

Starter

$ 30

Technician/Month

Get Offer

Professional

$ 48

Technician/Month

Get Offer

UpKeep Maintenance Management Features and Usability-Based User Satisfaction Score

Freshness Score 6.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

ServiceMax is among the best work order management software that optimizes and simplifies the entire work order process. It provides a comprehensive platform that enables field service teams to create, assign, and track work orders in real-time. This work order tracking software boosts productivity, lowers... Read More About ServiceMax

ServiceMax Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Mobile Field Service
  • Entitlements Management
  • Inventory Management
  • Service Reports
  • Installed Base Management
  • Warranty Management
  • Customer Portal
  • Customer Communication
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Collin Toren
Human Resources Manager

I can connect with my supervisor or anyone offline, so it's not a big issue if a network connection is unavailable. FieldFX easily tracks labor contracts for a very large-scale labor force in the field with full details like tracking time, stop time, and lunch time. We can now manage our work schedule anytime with this excellent software.

Read Review

ServiceMax Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

This information is provided by vendor.

eMaint is a service work order software that aids businesses in streamlining their maintenance procedures. eMaint allows users to manage work orders, track assets, schedule preventative maintenance, and analyze data for wise decision-making. This job order software enables companies to improve asset performance and optimize... Read More About eMaint CMMS

eMaint CMMS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • User Permissions And Roles
  • Service Request Portal
  • Document Management
  • Mobile Access
  • Asset Management
  • Calibration Management
  • Condition Monitoring
  • Work Order Management
  • View all Features

Team

$ 69

User/Month

Get Offer

Professional

$ 85

User/Month

Get Offer

Enterprise

$ 120

User/Month

Get Offer
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Khaoula Harbaoui

This is the greatest software that I have known in my life. I advise everyone to use it; it's so easy and helpful to use, and I highly recommend it. I'm so glad.

Read Review

eMaint CMMS Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

Hippo CMMS is a work order system software that simplifies and improves maintenance processes for companies of all sizes. Hippo CMMS allows effective work order management, preventive maintenance scheduling, asset tracking, and thorough reporting. This facility maintenance work order software is the best option for... Read More About Hippo CMMS

Hippo CMMS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Asset Management
  • Task Scheduling
  • Equipment Tracking
  • Maintenance History
  • Work Order Management
  • Service Requests
  • Inventory Management
  • Document Management
  • View all Features

Lite

$ 40

Per Month

Get Pricing

HipPro

$ 120

Per Month

Get Pricing

HipPro +

$ 170

Per Month

Get Pricing

Hippo CMMS Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Category Champions | 2025

Product Description

This information is provided by vendor.

Maintain X is a simple work order software created to make maintaining and conserving different assets easier. Users can easily manage, organize, and preserve their priceless items. It is a work request software that offers a streamlined solution for effective asset management, including everything from... Read More About MaintainX

MaintainX Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customizable Forms
  • Work Order Management
  • Calendar Integration
  • Preventive Maintenance
  • Integration With Other Tools
  • Document Management
  • Compliance Management
  • Team Communication
  • View all Features

Basic Plan

$ 0

Per User

Get Offer

Essential Plan

$ 16

User/Month

Get Offer

Premium Plan

$ 49

User/Month

Get Offer

Enterprise Plan

$ 115

User/Month

Get Offer
4.5
out of 5 (12 Reviews)
Features
4.5
Ease of Use
4.6
Value for Money
4.5
Customer Support
4.6
Ethan White
Efficiency Specialist

Using MaintainX has made our maintenance processes more efficient, allowing us to prioritize tasks and track progress effectively.

Read all 12 Reviews

MaintainX Features and Usability-Based User Satisfaction Score

Rating Score 9.0

Rating Score

Out of 10

Review Score 3.0

Review Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 9.3

Social Score

Out of 10

Visitor Score 8.0

Visitor Score

Out of 10

Software by Dude Solutions, Inc

Product Description

Dude Solutions is a work order software offering excellent facility management and operations options. Their complete platform helps businesses effectively manage maintenance, assets, energy, and more. The work order management system heavily emphasizes streamlining operations, optimizing resources, and boosting productivity. Read More About Dude Solutions

Dude Solutions Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Mobile Access
  • Email Notifications
  • Asset Management
  • Calendar Integration
  • Multi Site Management
  • Work Order Management
  • Budget Tracking
  • Reporting And Analytics
  • View all Features

Contenders | 2025

Product Description

This information is provided by vendor.

EZOffice Inventory is a work order management software that makes it easier for companies of all sizes to track and arrange assets and resources. It effectively controls stock levels, equipment maintenance, and asset utilization. The work order program increases productivity and lowers expenses by streamlining... Read More About EZO (formerly known as EZOfficeInventory)

EZO (formerly known as EZOfficeInventory) Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Location Tracking
  • Alerts And Notifications
  • Multi Location Support
  • Qr Code Scanning
  • Maintenance Management
  • Custom Fields
  • Mobile App
  • Integration With Other Software
  • View all Features

Essential

$ 35

250 Items, Unlimited Users

Get Offer

Advanced

$ 45

250 Items, Unlimited Users

Get Offer

Premium

$ 50

250 Items, Unlimited Users

Get Offer
4.3
out of 5 (3 Reviews)
Features
4.3
Ease of Use
4.7
Value for Money
5.0
Customer Support
5.0
Christopher Oladosu
Inventory Control Executive

This application is superb, the best fit for all my inventory management needs. Its ease of use and cost-saving effectiveness make it unique among its peers. I recommend this app to every intelligent and serious-minded materials manager and operator of small or large businesses.

Read all 3 Reviews

EZO (formerly known as EZOfficeInventory) Features and Usability-Based User Satisfaction Score

Rating Score 8.6

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 9.5

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

Contenders | 2025

Product Description

Maintenance Connection is a work order management system software that streamlines and improves maintenance operations. Organizations can efficiently handle service orders, preventive maintenance plans, inventories, and asset tracking. It is among the best work order software that increases productivity and extends the life of vital... Read More About Maintenance Connection

Maintenance Connection Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Reporting And Analytics
  • Work Order Management
  • Calibration Management
  • Preventive Maintenance
  • Budgeting And Cost Tracking
  • Asset Management
  • Customizable Dashboards
  • Predictive Maintenance
  • View all Features
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Niyati Gupta
Product Manager

TeroTAM is a leading provider of facility management software solutions, offering a comprehensive platform that enables organizations to streamline their facility operations, optimize maintenance activities, and enhance asset performance. This review will explore the pros and cons of TeroTAM's software, providing an overview of its key features and benefits.

Read Review

Maintenance Connection Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Limble CMMS is among the best work order management software to optimize and streamline maintenance processes. It is a work-tracking software that helps firms efficiently manage assets, track maintenance operations, schedule repair orders, and produce informative reports. It allows businesses to increase equipment uptime and... Read More About Limble CMMS

Limble CMMS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Integration Capabilities
  • Mobile Access
  • Barcode Scanning
  • Offline Mode
  • Parts Management
  • Reporting And Analytics
  • Customizable Dashboards
  • Maintenance Scheduling
  • View all Features

Basic

$ 0

User/Month

Get Offer

Standard

$ 28

User/Month

Get Offer

Premium+

$ 69

User/Month

Get Offer

Enterprise

$ 69

User/Month

Get Offer

Limble CMMS Features and Usability-Based User Satisfaction Score

Freshness Score 6.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 4.0

Visitor Score

Out of 10

Software by MPulse Software, Inc

Product Description

mPulse is a service work order software that changes how organizations evaluate and optimize digital performance. Organizations can receive real-time insights on website and application performance, user experience, and conversion rates. It is a job order software for increasing consumer satisfaction and fostering business success... Read More About MPulse Software

MPulse Software Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Budget Tracking
  • Safety Management
  • Reporting And Analytics
  • Condition Monitoring
  • Calibration Management
  • Integration Capabilities
  • Vendor Management
  • Scheduling
  • View all Features

Emergents | 2025

Product Description

This information is provided by vendor.

Infraspeak is a work order system software that optimizes and streamlines facility and maintenance management procedures. With its user-friendly interface and robust capabilities, Infraspeak equips businesses to effectively organize and track maintenance work, manage assets, and produce informative reports. This facility maintenance work order software... Read More About Infraspeak

Infraspeak Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Document Management
  • Energy Management
  • Multi Site Management
  • Work Order Management
  • Iot Integration
  • Vendor Management
  • Task Scheduling
  • Preventive Maintenance
  • View all Features

Basic

$ 1950

User/Month

Get Offer

Infraspeak Features and Usability-Based User Satisfaction Score

Freshness Score 5.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Emergents | 2025

Post-modern & cognitive Asset Management Software

Product Description

This information is provided by vendor.

Ramco Enterprise Asset Management (EAM) on Cloud is a simple work order software that revolutionizes how organizations perform maintenance. Processes are streamlined, efficiency is increased, and asset performance is maximized with cloud technology and sophisticated asset management capabilities. This work request software is the best... Read More About Ramco EAM on Cloud

Ramco EAM on Cloud Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Asset Lifecycle Management
  • Inventory Management
  • User Role Management
  • Mobile Field Service
  • Risk Management
  • Gis Integration
  • Warranty Management
  • Facility Management
  • View all Features

Ramco EAM on Cloud Features and Usability-Based User Satisfaction Score

Freshness Score 5.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Visitor Score 2.0

Visitor Score

Out of 10

Complete suite of SCM and Manufacturing

Product Description

This information is provided by vendor.

Oracle Fusion Cloud SCM is a work order software that optimizes the entire supply chains operations. It provides a centralized logistics, inventory management, manufacturing, planning, and procurement platform. Businesses can improve operational efficiency, optimize workflows, and boost customer satisfaction with this work order management system. Read More About Oracle Fusion Cloud SCM

Oracle Fusion Cloud SCM Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Product Master Data Management
  • Product Lifecycle Management
  • Demand Management
  • Sales And Operations Planning
  • Warehouse Management
  • Transportation Management
  • Global Order Promising
  • Logistics
  • View all Features

Software by Workiz

Product Description

This information is provided by vendor.

Workiz is a work order software that optimizes and streamlines corporate processes. It enables businesses to handle scheduling, dispatching, invoicing, and customer contact. This work order management system equips businesses, whether they are small companies or major corporations, to increase productivity and provide great customer... Read More About Workiz

Workiz Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Automated Reminders
  • Estimates And Quotes
  • Inventory Management
  • Gps Tracking
  • Invoicing
  • Online Booking
  • Recurring Jobs
  • Work Order Management
  • View all Features

Starter

$ 59

month

Get Offer

Team

$ 149

month

Get Offer

Professional

$ 299

month

Get Offer

Send instant custom quotes

Product Description

Verizon Connect is a work order management software that enables companies to enhance productivity and optimize operations. With software and hardware tools, the work order program provides real-time tracking, route optimization, vehicle diagnostics, and driver behavior monitoring. It helps businesses increase productivity, cut expenses, and... Read More About Verizon Connect

Verizon Connect Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Maintenance Scheduling
  • Mobile App Access
  • Fuel Management
  • Driver Behavior Monitoring
  • Temperature Monitoring
  • Vehicle Diagnostics
  • Real Time Gps Tracking
  • Driver Scorecards
  • View all Features

Software by ServiceChannel

Product Description

ServiceChannel is among the best work order software that automates and streamlines company maintenance and repair services. Organizations can effectively manage work orders, connect with vendors, track service history, and analyze data for better decision-making. It is a work order tracking software that optimizes maintenance... Read More About ServiceChannel

ServiceChannel Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Mobile Access
  • Service Level Agreement (sla) Management
  • Service Provider Management
  • Compliance Management
  • Reporting And Analytics
  • Dispatch Management
  • Budgeting
  • User Permissions
  • View all Features

Contenders | 2025

Product Description

This information is provided by vendor.

FieldEZ is among the best work order management software created to optimize and streamline business processes. It is a service work order software that enables effective field worker scheduling, dispatching, and tracking, assuring prompt service delivery and customer satisfaction. Real-time reporting and analytics capabilities help... Read More About FieldEZ

FieldEZ Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Mobile Access
  • Inventory Management
  • Work Order Management
  • Time Tracking
  • Service History Tracking
  • Job Scheduling
  • Customizable Reports
  • Billing & Invoicing
  • View all Features

FieldEZ

$ 15

Per Month

Get Offer
5.0
out of 5 (1 Review)
Features
5.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Balaji Srinivasan
Field Manager

Most Recommended Product for Field Service Teams.

Read Review

FieldEZ Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

Review Score 1.0

Review Score

Out of 10

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 10.0

Social Score

Out of 10

Visitor Score 6.0

Visitor Score

Out of 10

work-order-software-guide

Work order management software is a potent tool that aids firms in streamlining processes and increasing productivity. It offers a single platform for establishing, maintaining, and following up on work orders, allocating resources, and guaranteeing task completion in a timely manner.

Dispatch management, asset tracking, client database administration, assignment scheduling, and mobile accessibility are just a few of the services that simple work order software provides. By utilizing these characteristics, businesses can improve communication, maximize resource use, and raise customer satisfaction.

What is Work Order Software?

Work order software is a computer-based solution designed to streamline and automate work orders within an organization. It is a central hub for creating, assigning, tracking, and completing work orders, ensuring efficient workflow management.

This software enables businesses across various industries, such as manufacturing, construction, facility management, and maintenance, to effectively organize and prioritize tasks, allocate resources, and monitor progress.

Typically, work order software provides a user-friendly interface that enables users to create work orders by providing information like the type of work, the location, the priority level, and the necessary resources.

These work orders can subsequently be assigned to the proper individuals or teams, effectively and efficiently delegating responsibilities. This program allows for real-time tracking and insight into the status of each order by centralizing all work orders into a single system, giving stakeholders the most recent data on progress, delays, and completion.

How Does Work Order Software Work?

Work order software operates through a systematic process to manage and track work orders efficiently. It typically follows a few key steps to facilitate the workflow within an organization.

First, users enter pertinent information into the software to produce work orders, including the kind of work, the location, the priority level, and the resources needed. This data forms the basis of the work order and facilitates efficient task assignment and tracking.

A work order is normally assigned to the team or individual(s) responsible for carrying out the task after it has been created. By giving a list of available resources and their availability, the program makes task assignments simple and guarantees that assignments are given to people with the required availability and skills.

The program enables real-time monitoring of the status of the work order as it is completed. It gives updates on the development and calls attention to any delays or problems. A consolidated dashboard that shows the progress of all work orders can be used for this tracking, enabling stakeholders to keep an eye on and manage several orders at once.

What Are the Types of Work Order Management Systems?

Work order management systems are designed to streamline and automate the process of managing work orders within an organization. These systems offer different types of solutions to cater to various industries and specific needs. Each type has its unique features and focuses on specific aspects of work order management.

types-of-work-order-software

  1. Enterprise Asset Management (EAM)

    Enterprise Asset Management systems are comprehensive software solutions that help organizations effectively manage their assets throughout their entire lifecycle. EAM systems go beyond work order management and encompass a wide range of asset-related activities, including maintenance, procurement, inventory management, and asset performance analysis.

    These systems provide a holistic view of an organization's assets, enabling strategic planning, proactive maintenance, and optimized resource allocation. EAM systems are commonly used in industries such as manufacturing, utilities, and transportation, where asset management is critical to operational success.

  2. Computerized Maintenance Management System (CMMS)

    A work order management system called a computerized maintenance management system is created primarily to automate maintenance procedures. Preventive maintenance, corrective maintenance, and asset repairs are among the maintenance operations that are managed and tracked by CMMS solutions.

    Typical features of these systems include work order creation, asset tracking, maintenance planning, and inventory management. CMMS systems assist businesses in increasing maintenance productivity, decreasing equipment downtime, extending asset lifespans, and ensuring adherence to maintenance standards. In fields including manufacturing, healthcare, and facilities management, they are commonly employed.

  3. Field Service Management (FSM)

    Systems for managing work orders that call for on-site assistance or field service are known as field service management systems. Companies can easily dispatch field technicians using FSM software, manage their timetables, and keep track of their operations in real-time. These systems frequently have features like GPS tracking, route optimization, mobile applications, and customer communication tools.

    By increasing technician productivity, reducing response times, and increasing customer satisfaction, FSM systems improve field service operations. In fields including telecommunications, utilities, and HVAC services, they are frequently employed.

Benefits of Using Work Order Software

Organizations can gain a lot from work order software by automating and streamlining the handling of work orders. These advantages boost asset uptime, job quality, and compliance with pertinent requirements in addition to operational efficiency. Work order software also offers strong analytics capabilities, adaptable request administration, and automated recordkeeping.

Let's examine these advantages in more detail -

benefits of work order software

  1. Increased Asset Uptime

    Work order software helps organizations maximize asset uptime by enabling proactive maintenance. It allows for the scheduling and tracking of preventive maintenance tasks, reducing the risk of unexpected breakdowns. By ensuring timely inspections, repairs, and replacements, work order software helps prevent costly downtime and extends the lifespan of assets.

  2. Stronger Analytics

    Work request software provides robust analytics capabilities, allowing organizations to gain insights into their maintenance operations. By analyzing data such as work order completion rates, response times, and asset performance, organizations can identify trends, pinpoint bottlenecks, and make data-driven decisions. These analytics enable organizations to optimize resource allocation, identify areas for improvement, and enhance overall operational efficiency.

  3. Improved Job Quality

    Work order software facilitates better job quality by providing detailed instructions and documentation for each work order. It allows users to attach relevant documents, images, or videos, ensuring that technicians have access to all necessary information to perform the job accurately. This reduces errors, enhances productivity, and improves the overall quality of work.

  4. Automate Recordkeeping

    Work order software automates the recordkeeping process by capturing and storing all relevant information related to work orders. This eliminates the need for manual paperwork and reduces the risk of data loss or misplacement. Additionally, automated recordkeeping enables easy retrieval of historical data, simplifies audits, and ensures compliance with documentation requirements.

  5. Standardize Your Maintenance Processes

    Work order software enables organizations to standardize their maintenance processes. It provides templates and predefined workflows for creating work orders, ensuring consistency in capturing and managing tasks. Standardization enhances clarity, reduces confusion, and improves communication among teams, leading to streamlined operations and improved efficiency.

  6. Ensure Compliance With Relevant Standards

    Work order software helps organizations adhere to relevant standards and regulations. It allows for the documentation and tracking of compliance-related tasks, such as inspections, certifications, or safety checks. By automating compliance processes and providing audit trails, work order software supports organizations in meeting industry-specific requirements and maintaining a safe and compliant working environment.

Top Features of Work Order Software

Work order tracking software is a valuable tool that helps businesses streamline their operations by efficiently managing work orders and related tasks. It provides a centralized platform for organizing and tracking work orders, dispatching resources, managing assets, maintaining a customer database, scheduling assignments, and improving mobility.

In addition, it offers features like barcoding or QR coding and online forms to further enhance productivity and accuracy. Let's explore each of these features in more detail -

key-features-of-work-order-software

  1. Work Order Management

    This feature allows users to create, track, and manage work orders in a structured and organized manner. Computerized maintenance management systems provide a digital platform to capture essential details such as job descriptions, priorities, deadlines, and assigned maintenance personnel. Work order management ensures smooth workflow, improves communication, and helps prioritize tasks effectively.

  2. Dispatch Management

    Dispatch management allows businesses to efficiently allocate and dispatch resources to the appropriate work orders. It helps optimize resource utilization by considering factors such as availability, proximity, and skill set. This feature ensures that the right personnel or equipment is dispatched promptly, minimizing delays and maximizing efficiency.

  3. Asset Management

    Asset management functionality enables businesses to keep track of their physical assets involved in work orders. It provides a centralized database to record and manage assets, such as tools, equipment, or vehicles. This feature helps monitor asset availability, track maintenance schedules, and ensure optimal utilization, reducing downtime and unnecessary maintenance costs.

  4. Customer Database

    Work order software often includes a customer database that stores relevant information about clients and their service history. This feature enables businesses to maintain detailed customer profiles, including contact details, previous work orders, preferences, and special instructions. Having a comprehensive customer database enhances customer service, enables personalized interactions, and fosters long-term relationships.

  5. Assignment and Scheduling

    This feature allows users to assign work orders to specific employees or teams and create schedules for their execution. It facilitates efficient task distribution, balancing workloads, and ensuring timely completion of assignments. Assignment and scheduling features also provide real-time visibility into work progress and enable adjustments as needed.

  6. Barcoding or QR Coding

    Barcoding or QR coding functionality simplifies inventory management and asset tracking processes. By generating and scanning barcodes or QR codes, businesses can quickly identify and locate assets, update inventory levels, and track their movement throughout the work order lifecycle. This feature improves accuracy, minimizes manual data entry errors, and speeds up overall operations.

  7. Online Forms

    Job order software often includes online forms that streamline data collection processes. Users can create customized forms to capture specific information related to work orders, customer requests, or asset details. Online forms eliminate paper-based processes, ensure data consistency, and facilitate easy retrieval and analysis of information, saving time and reducing administrative overhead.

How to Choose the Best Work Order Management Software?

Choosing the best work order management system is crucial for businesses to streamline their operations, improve productivity, and enhance customer satisfaction. Here are some key factors to consider when selecting a work order management system -

how-to-select-right-work-order-management-software

  1. Ease of Use

    Look for a system that is intuitive and user-friendly. The software should have a clean and intuitive interface, making it easy for employees to navigate and perform tasks without extensive training. A user-friendly system will ensure a smooth transition and adoption by your maintenance and reliability team.

  2. Integration Capabilities

    Evaluate the system's integration capabilities with other software and systems your business relies on. Seamless integration with customer relationship management (CRM) software, asset management tools, or accounting systems can streamline data flow, reduce duplication, and enhance overall efficiency.

  3. Customer Support

    Evaluate the level of customer support provided by the software vendor. A responsive and knowledgeable support team can assist you in resolving any issues or answering questions that may arise during system implementation or day-to-day usage. Check for available support channels, such as phone, email, or live chat, and ensure that the vendor offers timely and reliable assistance.

  4. Cost and Return on Investment (ROI)

    Consider the cost of the work order management system, including upfront fees, subscription costs, and any additional charges for customization or integrations. Evaluate the potential ROI the system can deliver in terms of improved productivity, reduced downtime, and enhanced customer satisfaction. Determine if the benefits outweigh the costs in the long run.

Top 5 Work Order Software Comparison

Name
Free Trial
Demo
Pricing

UpKeep

14 Days

Yes

$45/month

Fiix

14 Days

Yes

$45/user/month

eMaint CMMS

14 Days

Yes

$69/user/month

MaintainX

14 Days

Yes

$16/user/month

Maintenance Connection

7 Days

Yes

On Request

Work order software is essential for businesses to efficiently manage their work orders, streamline operations, and optimize productivity. With numerous options available in the market, it can be challenging to choose the right software for your specific needs.

To help you in your search, here are five top work order software solutions known for their functionality, user-friendliness, and positive user reviews:

1. UpKeep

Upkeep

UpKeep is a work order software designed to streamline and simplify maintenance management processes. It offers a unified system for organizing work orders, monitoring assets, and planning maintenance jobs. Users of UpKeep can designate, assign, and prioritize work orders, facilitating effective collaboration and communication amongst maintenance teams.

Users of the program may monitor and control maintenance tasks from any location thanks to features like asset tracking, preventative maintenance planning, inventory management, and mobile access.

UpKeep makes sure that maintenance activities are immediately attended to and tracked, which helps firms increase operational efficiency, decrease downtime, and decrease employee productivity. Numerous businesses, including manufacturing, facilities management, hospitality, and more, can use it.

Features
  • Work order management
  • Asset tracking
  • Preventive maintenance
  • Mobile access
  • Inventory management
  • Reporting and analytics
  • Integration and automation
  • Communication and collaboration
Pros
  • The software keeps the work orders organized.
  • The software keeps the maintenance team on top of where they are in the process.
  • The software helps to gather information for other teams' reporting needs.
Cons
  • The software should have invoicing options.
  • Customization of forms needs to be improved.

UpKeep Pricing

  • Starter: $45
  • Professional: $75
  • Business Plus: On Request

2. Fiix

Fiix

Fiix is a job order software that specializes in maintenance management, offering a comprehensive platform for organizing and optimizing maintenance operations. It offers capabilities for asset management, scheduling preventative maintenance, and inventory control, as well as functions for producing, tracking, and monitoring work orders.

Users can allocate tasks to team members, streamline their maintenance workflows, and keep track of work order progress in real-time using Fiix. The software also has reporting and analytics features that may be used to manage costs, analyze maintenance performance, and find areas that need improvement. Fiix is made to assist businesses in boosting equipment uptime, decreasing downtime, and improving overall maintenance effectiveness.

Features
  • Work Order Management
  • Preventive maintenance
  • Mobile Access
  • Inventory control
  • Asset management
  • Reporting and analytics
  • Integration and automation
  • Communication and collaboration
Pros
  • Good feature for the organization of assets and logical accessibility.
  • The software is easy to use.
  • It has great features and data import/export capability which allows the team to perform different analysis.
  • Customer service is excellent.
Cons
  • Fiix may have a learning curve for users who are new to the system. 
  • Setting up Fiix to align with your organization's specific requirements may require time and effort. 
  • Depending on the size of your organization and the required features, the cost of implementing Fiix may vary.

Fiix Pricing

  • Free
  • Basic: $45 Per user, per month. 1 month free with annual billing.
  • Professional: $75 Per user, per month. 1 month free with annual billing.
  • Enterprise: Custom Pricing

3. eMaint CMMS

eMaint CMMS

eMaint CMMS is a work order software that provides comprehensive maintenance management solutions. It offers a range of features to streamline work order processes and enhance maintenance efficiency. With eMaint CMMS, users can easily create, track, and manage work orders, ensuring timely completion of tasks and optimal asset performance.

The software enables users to schedule and assign work orders to the appropriate technicians or maintenance teams, ensuring that tasks are allocated efficiently based on availability and skills. It also supports preventive maintenance strategies by allowing users to schedule recurring maintenance tasks, inspections, and servicing, minimizing equipment downtime and extending asset lifespan.

Features
  • Work Order Management
  • Scheduling and assignment
  • Preventive maintenance
  • Asset management
  • Inventory control
  • Mobile Access
  • Reporting and analytics
  • Integration and automation
Pros
  • A software program that is configurable and can meet many different needs. 
  • The platform is very easy to learn and use.
  • They listen to customer needs, hence improves retention.
Cons
  • The calendar function needs to be more highly developed.
  • The PM creation process for an asset can be confusing.

eMaint CMMS Pricing

  • Team: Starting at USD - $69 Per user, per month
  • Professional: Starting at USD - $85 Per user, per month
  • Enterprise: Custom Quote

4. MaintainX

MaintainX

MaintainX is a work order software that offers comprehensive solutions for streamlining maintenance management processes. It provides a user-friendly interface and a range of features to simplify work order creation, tracking, and completion.

With MaintainX, organizations can efficiently manage work orders, enhance communication among teams, and optimize maintenance operations. MaintainX supports preventive maintenance strategies by facilitating the scheduling and management of recurring maintenance tasks, inspections, and servicing.

This proactive approach helps in reducing downtime, extending asset lifespan, and preventing costly breakdowns.

Features
  • Work Order Management
  • Inventory management
  • Mobile accessibility
  • Preventive maintenance
  • Maintenance requests
  • Communication and collaboration
  • Asset management
  • Reporting and analytics
  • Integration capabilities
Pros
  • It offers a user-friendly interface that is easy to navigate and understand. 
  • The software provides robust work order management capabilities, allowing users to create, assign, and track work orders efficiently. 
  • MaintainX supports preventive maintenance strategies by enabling the scheduling and management of recurring maintenance tasks, inspections, and servicing. 
  • Has centralized asset management, allowing users to store and access detailed asset information, maintenance history, and warranty details.
  • The software includes inventory management capabilities, enabling users to track and manage spare parts, tools, and consumables.
Cons
  • Some users may find that MaintainX has limited customization options for templates, workflows, and reporting.
  • While MaintainX offers integration capabilities, there may be challenges when integrating with certain platforms or legacy systems. 
  • MaintainX's reporting and analytics capabilities may be limited compared to other software solutions. 
  • Like any software, MaintainX may have a learning curve for users who are new to the system.

MaintainX Pricing

  • Basic: $0 per user/month
  • Essential: $16 per user/month
  • Premium: $49 per user/month
  • Enterprise: Custom Pricing

5. Maintenance Connection

Maintenance Connection

Work order software called Maintenance Connection is made to make maintenance management procedures more efficient. It provides a full range of tools to efficiently produce, manage, and track work orders, increasing productivity and streamlining maintenance procedures.

Users may quickly issue work orders, assign tasks, and monitor their progress in real-time with Maintenance Connection. The software offers editable templates and forms to record all relevant information, including specifics on the equipment, necessary tasks, and priority levels. An important feature of Maintenance Connection is preventive maintenance, which enables users to plan and manage routine maintenance chores, inspections, and servicing.

This proactive approach decreases downtime, increases asset longevity, and guards against equipment failure.

Features
  • Work order management dashboard
  • Customizable reporting
  • Comprehensive maintenance list
  • Work order request maintenance managers
  • Instant notifications
  • Mobile work order management
  • Smart work order duplication checker
  • Work order permitting
Pros
  • Manages workflows easily.
  • Provides a history of an asset for anyone at any time.
  • Helps us budget for projects and understand the full cost of our assets.
  • Automates assignments to labor that is available.
  • Automates the inventory for restocking.
Cons
  • The software should introduce a notification feature for mobile clients.
  • Custom reports for government standardized forms.
  • The software should provide 3D models importable to assets.

Maintenance Connection Pricing

  • On Request

Challenges in Work Order Management System

Work order management systems are designed to streamline operations and enhance efficiency but can also present certain challenges. Here are some common challenges associated with work order management systems -

common-issues-in-work-order-management-system

  1. Adoption and Training

    One of the primary challenges is ensuring the successful adoption of the work order management system across the organization. Resistance to change and lack of familiarity with the new system can hinder its implementation. Adequate training and support are essential to help employees understand the system's features and benefits, promoting its adoption and optimal usage.

  2. Integration with Existing Systems

    Integrating the work order management system with existing software and systems can be complex. Compatibility issues may arise, leading to data inconsistencies or duplication. It is crucial to choose a system that offers seamless integration capabilities or work with IT experts to ensure smooth integration with other systems such as CRM, asset management, or financial software.

  3. Data Accuracy and Maintenance

    Maintaining accurate and up-to-date data is critical for effective work order management. However, challenges such as human error during data entry, incomplete information, or outdated records can impact the system's reliability. Regular data validation, cleansing, and ongoing data maintenance processes are necessary to ensure data accuracy and integrity.

  4. Communication and Collaboration

    Efficient communication and collaboration among team members are vital for smooth work order management. Challenges may arise when different teams or departments need to coordinate their efforts, share updates, or resolve issues. Work order management systems should provide features for real-time communication, notifications, and collaboration to ensure effective teamwork and minimize delays.?

Trends in Work Order Software to Look Out For

Work order software for maintenance continues to evolve and adapt to the changing needs of businesses. Here are some notable trends in work order software -

latest-trends-in-work-order-software

  1. Cloud-Based Solutions

    Cloud-based work order software has gained significant popularity in recent years. These solutions offer numerous advantages, including easy accessibility, scalability, and lower upfront costs. Cloud-based work order software allows users to access and manage work orders from anywhere, promotes real-time collaboration, and ensures data security through regular backups and updates.

  2. Integration with IoT and Sensors

    The Internet of Things (IoT) and sensor technologies are increasingly being integrated with work order software. This integration enables real-time monitoring of assets, equipment, and machinery. IoT sensors can generate automated work orders based on data triggers such as maintenance thresholds or equipment malfunctions. Integrating IoT and sensor technologies with work order software improves preventive maintenance, reduces downtime, and enhances asset performance.

  3. Predictive Analytics and AI

    Work order software is incorporating advanced analytics and artificial intelligence (AI) capabilities to enable predictive maintenance. By analyzing historical data and equipment performance, predictive analytics can forecast potential failures and generate work orders proactively. AI algorithms can optimize work order scheduling, allocate resources efficiently, and provide insights for better decision-making. Predictive analytics and AI-driven features enhance maintenance planning and minimize unplanned downtime.

  4. Augmented Reality (AR) and Virtual Reality (VR)

    AR and VR technologies are making their way into work order software to facilitate remote collaboration and troubleshooting. Field technicians can use AR-enabled devices to overlay digital information onto physical objects, providing step-by-step instructions, annotations, and remote guidance. VR can be utilized for immersive training experiences or virtual inspections. AR and VR capabilities enhance communication, knowledge transfer, and problem-solving in work order management.

  5. Data Visualization and Reporting

    Work order software incorporates advanced data visualization techniques and interactive dashboards for better insights and reporting. These features allow users to analyze work order data, track KPIs, and identify trends or patterns. Visualization tools like charts, graphs, and heatmaps enable data-driven decision-making, improve performance monitoring, and support continuous process improvement.

Conclusion

In nutshell, work order software is crucial for companies in various industries. It streamlines and automates work order management procedures, enabling businesses to boost productivity, cut costs, and streamline operations. Work order software enables firms to effectively allocate resources, track task completion, and improve team communication with capabilities including dispatch management, asset monitoring, and mobile accessibility.

Additionally, businesses may adopt preventative maintenance plans and make data-driven decisions thanks to integration with IoT, predictive analytics, and AI capabilities. Businesses can improve customer service, streamline operations, and remain ahead of the competition in today's competitive business environment by implementing work order software.

FAQs

How to keep track of work orders through work order software?

Work order software provides a centralized platform to manage and track work orders efficiently. It typically includes features like creating work orders, assigning them to specific employees or teams, setting priorities, monitoring progress, and generating reports.

How much does work order software cost?

The cost of work order software can vary depending on several factors such as the software provider, features offered, user licenses, and customization options. Prices can range from affordable monthly subscriptions to higher-priced enterprise solutions. It is advisable to request quotes from different vendors to find a solution that fits your budget and requirements. The average cost of work order software ranges between $50 to $250.

How does work order software help SMBs?

Work order software offers several benefits to small and medium-sized businesses (SMBs). It streamlines the work order management process, reduces paperwork, enhances communication between teams, improves task prioritization, and provides real-time visibility into work order status. This leads to increased efficiency, better organization, and improved customer satisfaction for SMBs.

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Last Updated: September 18, 2024