Call Center software solutions have quickly become one of the most crucial tools in the market. Aircall is not the only Call Center software available, and it is not necessarily the perfect choice for your requirements. That is why we have compared Aircall with Superfone Business Number, weighing one software against the other. If you’re reading this comparison, then you're probably interested in choosing Aircall or Superfone Business Number. Aircall provides features like Call Routing, Call Recording, Call Management, Call Monitoring, IVR / Voice Recognition, etc. Whereas, Superfone Business Number provides Mobile App, Customisable Welcome Greeting, Caller ID, VoIP, Built-In CRM and other such functionalities. Additionally, we've added DialerHQ to this comparison to help you make an informed decision.
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Awards
Aircall and Superfone Business Number have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in Call Center Software category.
Payment Type
Below is the comparison of the starting price and payment method of Aircall and Superfone Business Number. You can purchase Aircall with User/Month/Billed Annually payment plan. Information related to the payment plans of Superfone Business Number is unavailable. Both Aircall and Superfone Business Number provide free trials for you to test the software before purchasing.
Free Trial
Monthly
Free Trial
Monthly
Free Trial
Monthly
Yearly
Features
Call Routing
Call Recording
Call Management
Call Monitoring
IVR / Voice Recognition
Blended Call Center
Call Logging
Inbound Call Center
Outbound Call Center
Virtual Call Center
Mobile App
Customisable Welcome Greeting
Caller ID
VoIP
Built-In CRM
CRM integration
Multiuser Login & Role-based access control
Contact Management
IVR and Dial Groups
Call Routing
Internal Call Transfer
Customisable Welcome Greeting
Call Recording
Call Logs
Multiple Simultaneous Calls
User Ratings
Based on all the user reviews and ratings received by Aircall and Superfone Business Number in Call Center software category, we’ve provided an average user rating for each software below.
No reviews yet. Be the first to review
Write a reviewNo reviews yet. Be the first to review
Write a reviewSalina Dayton
Virtual calling simplified.
Pros
No disappointments, love the features. I am happy to invest in this product.
Cons
I get everything that I need for my business. Great team.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Call Center software. Aircall is available on Windows, Macintosh desktop platforms and IOS, Android mobile platforms. Superfone Business Number is available on Windows desktop platforms and Android mobile platforms.
Windows
Macintosh
IOS
Android
Windows
Android
Web App
Plans and Pricing
Compare pricing of Aircall vs Superfone Business Number with the following detailed pricing plan info. Aircall comes in 2 packages: Premium, Enterprise. On the other hand, Superfone Business Number comes in 1 packages: Base Pack - Monthly.
Premium
USD 30
User/Month/Billed Annually
Professional call-center features
Unlimited inbound calls
Helpdesk integrations and API
Smart queuing
Phone support
Enterprise
USD 50
User/Month/Billed Annually
All features of Premium plan
Salesforce integration
Advanced analytics and reporting
Unlimited concurrent calls
Account manager and 7/7 hotline
Base Pack - Monthly
USD 4.15
Per Number
Superfone Business Mobile Number
Unlimited Incoming & Outgoing calls
Share with 3 team members
Missed Call SMS
Auto Call Recording (paid)
Notes, reminders, tags
My Business Page
Smart Caller ID
Shared Contact Book
Standard
USD 10
Per Month
Free Number (Standard)
Free Trial
Free $2 Credit
Email Support
Premium
USD 20
Per Month
Standard feature+
FTD
Business Hours
Call Recording
Global Connect
Default Number
Unlimited
USD 30
Per Month
Premium feature+
Unlimited Calling
Free SMS
Phone Support 24*7
Customer Support
The quality and timeliness of support are an important parameter while comparing Aircall with Superfone Business Number. Aircall offers phone, email, training as support to its customers while Superfone Business Number provides live support.
Phone
Training
Live support
Phone
Live support
Tickets
Languages Supported
Aircall and Superfone Business Number are supported in the following languages.
English
French
English
English
Typical Customer
The target customer base of Aircall vs Superfone Business Number is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Freelancer
Startups
SMEs
Agencies
Startups
SMEs
Agencies
Enterprises
Video
In the next section, we have included videos to help you get a better idea of each software. Go through these short videos to understand Aircall and Superfone Business Number a bit better.
(Not Provided by Vendor)
