Identifying the ideal Help Desk Software to suit your specific requirements can be challenging. Freshdesk is headquartered at Chennai, while Engage Mobilize is headquartered at Colorado City. Choosing software like Freshdesk or Engage Mobilize requires thorough contemplation and comparing key factors. The question remains - Freshdesk vs. Engage Mobilize - which is the superior option? Check out the in-depth comparison now!
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List of All Help Desk Software
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Freshdesk vs Engage Mobilize with the following detailed pricing plan info. Freshdesk comes in 4 packages: Free, Growth, Pro, Enterprise. On the other hand, Engage Mobilize has not provided information about its pricing.
- Free Plan
- Free Trial
Some vendors offer only custom pricing based on specific customer needs. This is because every client's requirements vary greatly- influencing the final cost. For accurate pricing, reach out to the vendor directly for personalized quotes.
- Free Plan
- Free Trial
Features
Compare between Freshdesk and Engage Mobilize based on their key features and functionalities to pick the right one for your business.
- Canned Responses
- Dashboard
- Live Chat System
- Scenario Automation
- Self Service Portal
- Automated Routing
- Time Tracking
- Customer Feedback
- Email Integration
- Customer Database
- Multi Channel Support
- Custom Roles
- Automations
- Surveys & Feedback
- Ticketing Management
- Canned Responses
- Dashboard
- Live Chat System
- Scenario Automation
- Self Service Portal
- Automated Routing
- Time Tracking
- Customer Feedback
- Email Integration
- Customer Database
- Multi Channel Support
- Custom Roles
- Automations
- Surveys & Feedback
- Ticketing Management
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Freshdesk and Engage Mobilize for better insights.
Awards
Freshdesk and Engage Mobilize have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
User Reviews
Based on all the user reviews and ratings received by Freshdesk and Engage Mobilize in Help Desk Software category, we've provided an average user rating for each software below. Freshdesk has 26 reviews while Engage Mobilize has not received any reviews. Be the first one to write Engage Mobilize review
Pros
Certainly! Please provide the text youd like me to review.
Posted by - Nitesh
Pros
Features provided by Freshdesk are satisfying and reliable. You can avail better ideas about resolving issues.
Posted by - Iqra Khadim
Cons
User details interface can be more improved.
Posted by - Ankit singh
Cons
cannot integrate directly with Viber
Posted by - Lin Lae
No reviews yet. Be the first to review
Write a ReviewSpecifications
Check out the specifications of Freshdesk and Engage Mobilize. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Video
To gain a better understanding of how these Freshdesk and Engage Mobilize work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Freshdesk and Engage Mobilize and learn how they operate. Explore the company name, its location, and more!
Engage Mobilize Inc
Colorado City
Alternatives
FAQs
Which mobile platforms do Freshdesk and Engage Mobilize support?
Freshdesk supports Android and IOS, while Engage Mobilize supports Android, Blackberry, IOS and WinPhone.
Freshdesk and Engage Mobilize cater to which types of businesses?
Freshdesk is suitable for Startups, Enterprises, SMBs & Freelancer, whereas Engage Mobilize is suitable for Startups, SMBs, Mid-Market & Enterprises.
For what other purposes can Freshdesk and Engage Mobilize be used?
Apart from being a Help Desk software, Freshdesk can be used as a crm software, quality management software, ticketing management software and customer feedback software, while Engage Mobilize can be utilized as a order management software, supply chain management software and cmms software.
What are the key features of Freshdesk and Engage Mobilize?
Key features of Freshdesk include ticketing management, automations, collaboration, self service portal, knowledge base, multi channel support, while Engage Mobilize offers features, such as real time data capture, digital field tickets, customizable workflows, mobile accessibility.
What level of customer support can I expect from Freshdesk and Engage Mobilize?
Freshdesk provides customer support over various channels including phone, email, live support and tickets, and Engage Mobilize provides customer support over phone, email, tickets and more.
Freshdesk
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