Live Chat software solutions have quickly become one of the most crucial tools in the market. LiveAgent is not the only Live Chat software available, and it is not necessarily the perfect choice for your requirements. That is why we have compared LiveAgent with Engage Mobilize, weighing one software against the other. If you’re reading this comparison, then you're probably interested in choosing LiveAgent or Engage Mobilize. LiveAgent provides features like CRM, CRM integration, Email Integration, Knowledge Management, Call Center, etc. Whereas, Engage Mobilize provides CRM, Inventory Management, Job Costing, Project Management, Warehouse Management and other such functionalities. Additionally, we've added Tidio to this comparison to help you make an informed decision.
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Awards
LiveAgent and Engage Mobilize have been awarded the following awards by SoftwareSuggest. These awards have been given on the basis of the overall performance of these software in Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of LiveAgent and Engage Mobilize. You can purchase LiveAgent with Agent/Month payment plan. Information related to the payment plans of Engage Mobilize is unavailable. Both LiveAgent and Engage Mobilize provide free trials for you to test the software before purchasing.
Free Trial
Monthly
Onetime(Perpetual license)
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Features
CRM
CRM integration
Email Integration
Knowledge Management
Call Center
Contact Management
Call Routing
Call Recording
Call Management
Agent Scheduling
CRM
Inventory Management
Job Costing
Project Management
Warehouse Management
Work order management
Equipment Management
Compliance Management
Resource Management
Order Management
Onboarding
Agent Scheduling
Knowledge Database
Offline Form
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Personal Greetings
User Ratings
Based on all the user reviews and ratings received by LiveAgent and Engage Mobilize in Live Chat software category, we’ve provided an average user rating for each software below. LiveAgent has 43 reviews while Engage Mobilize has not received any reviews. Be the first one to write Engage Mobilize review.
Jozef
easy to use and very helpful customer service tool
Pros
That is so easy to use. Everyone in our team knows what to do. The tickets can be given to colleague in just one click.
Cons
i am not aware of any cons to be honest. Their support is awesome and if we are not sure we something, they help us with it.
No reviews yet. Be the first to review
Write a reviewAshley Nyawira
Consummate and superlative Help Desk Software.
Pros
It's simple to create tickets and also receive tickets response quickly with this tool.It increases customers satisfaction.It offers excellent customer support services.
Cons
For the moment that I have used Tidio,It has never failed hence I have nothing to dislike.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat software. LiveAgent is available on Web App, Windows, Macintosh desktop platforms and IOS, Android mobile platforms. Engage Mobilize is available on Web App, Windows, Macintosh desktop platforms and IOS, Android, WinPhone, Blackberry mobile platforms.
Web App
Windows
Macintosh
IOS
Android
Web App
Windows
Macintosh
IOS
Android
WinPhone
Blackberry
Web App
IOS
Android
Plans and Pricing
Compare pricing of LiveAgent vs Engage Mobilize with the following detailed pricing plan info. LiveAgent comes in 4 packages: Small, Medium, All-inclusive, Enterprise. On the other hand, Engage Mobilize has not provided information about its pricing.
Small
USD 9
Agent/Month
Live Chat
E-mail support - Ticketing
Contact forms
Forum & Knowledge base
iPhone/Android app
Chat satisfaction surveys
Customer Service
White Glove Setup
Medium
USD 29
Agent/Month
Everything in Small plan
Call Center
10 departments
Chat invitations
Feedback management
Interactive voice response
Custom domain hosting
Event rules
Time rules
SLAs
All-inclusive
USD 49
Agent/Month
Everything in Medium plan
Facebook & Twitter
WhatsApp account
30 departments
Time tracking
Gamification
Enterprise
USD 69
Agent/Month
All features from the Large plan
Dedicated key account manager
Priority support
Assisted Whatsapp integration
Custom billing setup
Scheduled release management
Service review call and reports
Up to 40 custom roles
Multileveled knowledge base
Assisted channels integration
Free
USD 0
Per Month
Upto 3 Users
Live chat
Email integration
Messenger integration
iOS & Android app
Unlimited tracking
3rd Party integrations
Chatbots
USD 49
Per Month
All the Free Features
Unlimited unique reachable visitors/mo
Unlimited active chatbots
Chatbot templates
Visual chatbot editor
Zapier integration
24/5 Live Chat Support
Communicator
USD 19
Per Month
All the Free Features
Team departments
Live Typing
Viewed Pages
Live Visitors List
Permissions
Notes
1-40 operator seats available
24/5 Live Chat Support
Customer Support
The quality and timeliness of support are an important parameter while comparing LiveAgent with Engage Mobilize. LiveAgent offers phone, email, live support, tickets as support to its customers while Engage Mobilize provides phone, email, tickets, training.
Phone
Live support
Tickets
Phone
Tickets
Training
Live support
Tickets
Languages Supported
LiveAgent and Engage Mobilize are supported in the following languages.
Arabic
Catalan
Chinese
Croatian
Czech
Danish
Dutch
English
Estonian
Finnish
French
German
Greek
Hebrew
Hungarian
Indonesian
Italian
Japanese
Korean
Latvian/Lettish
Lithuanian
Macedonian
Malay
Norwegian
Persian
Polish
Portuguese
Romanian
Serbian
Slovak
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
English
English
French
German
Italian
Portuguese
Spanish
Typical Customer
The target customer base of LiveAgent vs Engage Mobilize is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Enterprises
Startups
SMEs
Agencies
Enterprises
Startups
SMEs
Agencies
Video
In the next section, we have included videos to help you get a better idea of each software. Go through these short videos to understand LiveAgent and Engage Mobilize a bit better.
