Best Speech Analytics Software
Finding the best Speech Analytics Software for your business is now faster and easier! Compare prices, reviews, features, and get a free consultation to find the perfect software.



No Cost Personal Advisor
SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
List of 22 Best Speech Analytics Software
Emergents | 2025
Product Description
VoiceSpin is a customer engagement platform that enhances business communication with advanced VoIP and call center solutions. It provides tools for seamless inbound and outbound calling, CRM integrations, and AI-driven features like speech analytics and automated workflows. Read More About VoiceSpin
VoiceSpin Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Voicemail
- Skill Based Routing
- Call Recording
- Multi Channel Support
- Customizable Reporting
- Call Transfer
- Predictive Dialer
- Call Back Scheduling
- View all Features
VoiceSpin Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
ZoomInfo SalesOS is a comprehensive sales intelligence platform designed to empower sales and marketing professionals. It offers a suite of tools and features to help users find, engage with, and close deals with potential customers. SalesOS provides access to a vast database of business contacts,... Read More About ZoomInfo SalesOS
ZoomInfo SalesOS Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Api Access
- Advanced Search
- Data Export
- Email Campaigns
- Prospecting Tools
- Mobile Access
- Account Based Marketing
- Engagement Tracking
- View all Features
ZoomInfo SalesOS Features and Usability-Based User Satisfaction Score
Contenders | 2025
Product Description
Enthu is a Conversation Intelligence Software powered by AI & ML. Suited for B2B SMEs, mid-market companies, and contact centers, Enthu allows sales teams to record, transcribe, and audit all the customer conversations without the need to listen to every single call. Read More About Enthu
Enthu Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real Time Alerts
- Compliance Management
- Api Access
- Call Analytics
- Searchable Call Archive
- Call Recording
- Keyword Tracking
- Multi Language Support
- View all Features
Gold
$ 15
Per Month
Enthu Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Prodigal is a cutting-edge AI solution that enhances payment rates and customer engagement through personalized strategies. It optimizes outreach, boosts agent performance, and ensures compliance, making it an indispensable tool for modern businesses seeking efficiency and growth. Read More About Prodigal
Prodigal Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Compliance Monitoring
- Data Export
- Natural Language Processing
- Emotion Detection
- Root Cause Analysis
- Customizable Reports
- Speech To Text
- Call Transcription
- View all Features
Prodigal Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Capturi is an innovative software that leverages AI to enhance customer interactions. It transforms routine conversations into meaningful, value-driven exchanges, ensuring every interaction is productive and memorable, ultimately boosting customer satisfaction and operational efficiency. Read More About Capturi
Capturi Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Compliance Monitoring
- Speech To Text Api
- Data Export
- Customer Experience Insights
- Custom Alerts
- Call Transcription
- Root Cause Analysis
- Call Scoring
- View all Features
Capturi Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Xdroid Voice Analytics is an advanced AI-driven software that transforms contact center operations by providing real-time insights, enhancing agent performance, and improving customer experience through comprehensive analysis of voice interactions. It ensures quality management and boosts overall productivity. Read More About Xdroid Voice Analytics
Xdroid Voice Analytics Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Categorization
- Agent Performance Tracking
- Speaker Identification
- Customizable Dashboards
- Interaction Analytics
- Voice Biometrics
- Call Scoring
- Natural Language Processing
- View all Features
Xdroid Voice Analytics Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Tethr is revolutionizing contact centers by turning customer conversations into actionable insights. With AI-driven analysis, it helps reduce costs, lower churn, and boost sales, making it easier to focus on what truly matters for your business. Read More About Tethr
Tethr Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Sentiment Analysis
- Compliance Monitoring
- User Management
- Root Cause Analysis
- Keyword Spotting
- Customizable Dashboards
- Speech To Text Accuracy
- Multilingual Support
- View all Features
Tethr Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Alvaria Engagement Analytics is a comprehensive solution that enhances contact center performance through advanced workforce engagement management, predictive dialing, and seamless integration, resulting in improved agent productivity, reduced costs, and a superior customer experience for industry-leading organizations. Read More About Alvaria Engagement Analytics
Alvaria Engagement Analytics Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Emotion Detection
- Alerting And Notifications
- Call Scoring
- Root Cause Analysis
- Call Recording
- Speech To Text Transcription
- Customizable Dashboards
- Data Export
- View all Features
Alvaria Engagement Analytics Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Contexta360 is an advanced AI-driven platform that enhances customer interactions and operational efficiency through real-time conversational intelligence, quality monitoring, and agent assistance, empowering contact centers to boost customer satisfaction, reduce agent churn, and uncover valuable business insights. Read More About Contexta360
Contexta360 Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Agent Performance Tracking
- Custom Reporting
- Customer Experience Insights
- Automated Quality Management
- Integration With CRM
- Api Access
- Voice Biometrics
- Call Scoring
- View all Features
Contexta360 Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Recordsure is an advanced AI-driven RegTech solution designed to enhance review processes in regulated industries. It offers comprehensive speech and document analytics, ensuring 100% oversight, efficient evidencing, and improved compliance, all while reducing costs and increasing effectiveness. Read More About Recordsure
Recordsure Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Keyword Spotting
- Speaker Identification
- Customizable Alerts
- Automated Transcription
- Sentiment Analysis
- Call Categorization
- Emotion Detection
- Data Export
- View all Features
Recordsure Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Provana ICAP is an advanced call analytics platform that leverages AI for real-time monitoring, enhancing agent compliance and productivity. Its robust features provide actionable insights, ensuring superior performance and streamlined operations for businesses seeking to optimize their customer interactions. Read More About Provana ICAP
Provana ICAP Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Dashboards
- Call Categorization
- Data Export
- Api Integration
- Voice Biometrics
- Multilingual Support
- Trend Analysis
- Compliance Monitoring
- View all Features
Provana ICAP Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Capture every conversation with VoiceAI, the most accurate transcription and speech analytics platform for Arabic, Indian, and mixed languages. With advanced call analytics and enterprise-grade security, VoiceAI is the go-to platform for customer experience systems. Read More About VoiceAI
VoiceAI Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Interface
- Offline Mode
- Cloud Storage
- Real Time Transcription
- Punctuation Insertion
- Mobile App
- Multi Language Support
- Api Integration
- View all Features
Pay As You Go
$ 0
Per Minute Transcription
VoiceAI Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Verint Knowledge Management is an advanced solution designed to streamline information access and improve customer service. It leverages AI to deliver accurate, timely responses, enhancing efficiency and ensuring consistent, high-quality interactions across all customer touchpoints. Read More About Verint Knowledge Management
Verint Knowledge Management Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Analytics And Reporting
- Automated Content Tagging
- Advanced Search Capabilities
- Collaboration Tools
- Content Authoring Tools
- Mobile Accessibility
- Approval Workflows
- Knowledge Lifecycle Management
- View all Features
Verint Knowledge Management Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
CallMiner Eureka is a powerful conversation intelligence platform that transforms customer interactions into actionable insights, helping businesses enhance customer experience, boost agent performance, and drive operational efficiency with advanced AI and machine learning capabilities. Read More About CallMiner Eureka
CallMiner Eureka Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Sentiment Analysis
- Trend Analysis
- Voice Of The Customer
- Customer Experience Insights
- Predictive Analytics
- Api Integration
- Emotion Detection
- Real Time Monitoring
- View all Features
CallMiner Eureka Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Make your sales representatives highly trained by training them with AI. Gong.io reinforces training at every level by including data gathered from real-time conversations. It can easily create data-rich and flexible training material. Read More About Gong.io
Gong.io Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Summaries
- Call Tagging
- Team Collaboration
- Automated Data Entry
- Sentiment Analysis
- Pipeline Management
- Call Scoring
- Performance Dashboards
- View all Features
Gong.io Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Salesken.ai is a conversation intelligence platform that assists sales representatives in real time during their conversations with customers. Our artificial intelligence engines augment the human intelligence of sales representatives and improve their performance. Read More About Salesken
Salesken Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Automated Follow Ups
- CRM Integration
- Call Summaries
- Lead Scoring
- Sentiment Analysis
- Sales Coaching
- Pipeline Management
- Competitor Mention Tracking
- View all Features
Salesken Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
With Uniphore's conversational AI, make sure that your customers are heard. Streamline workflows, automate repetitive tasks, & enhance your agents' performance. Ensure you are available 24/7. Benefit from seamless authentication & redefine customer service. Read More About Uniphore
Uniphore Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Dashboards
- Natural Language Processing
- Emotion Detection
- Multilingual Support
- Customer Intent Detection
- Agent Assist
- Compliance Monitoring
- Voice Biometrics
- View all Features
Uniphore Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Convin is an AI-backed full-stack conversations QA platform for contact centers. Convin supports omnichannel contact centers and performs quality audits across calls, chats, and emails. Read More About Convin
Convin Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Searchable Archives
- Real Time Analytics
- Keyword Tracking
- Team Collaboration
- Performance Metrics
- CRM Integration
- Call Scoring
- Customizable Dashboards
- View all Features
Contact us for custom plan
$ 0
Full Licence/ Single User
Convin Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
With the help of Qualtrics, you can easily optimize your customer metrics, identify at-risk and vulnerable customers, and take remedial actions instantly. The constructive net promoter score software monitors product improvement and measures customer feedback. Read More About Qualtrics
Qualtrics Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Text Analysis
- Real Time Dashboards
- Sentiment Analysis
- Mobile Accessibility
- Benchmarking
- Survey Distribution
- Integration Capabilities
- Custom Alerts
- View all Features
Qualtrics Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
VoiceBase Developer API is a powerful platform for building solutions to optimize call center operations and increase ROI. Enterprise organizations can reach new levels of insight by extracting data from 100% of phone calls and interactions from call centers. Read More About VoiceBase
VoiceBase Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Sentiment Analysis
- Quality Assurance
- Api Integration
- Custom Reports
- Call Recording
- Agent Performance Monitoring
- Voice Biometrics
- Speech Analytics
- View all Features
Pay Per Minute
$ 1
Cents
VoiceBase Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
JustCall is a customer communication platform powered by AI. It enables instant connections with customers through Voice, SMS, and WhatsApp. With JustCall, you can streamline workflows and provide coaching to your teams, all through a unified interface. Read More About JustCall
JustCall Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Notes
- Call Disposition
- Ivr System
- Call Recording
- CRM Integration
- Call Scheduling
- Call Whispering
- Call Transfer
- View all Features
Essentials
$ 19
User/Month, Billed Annually
Team
$ 29
User/Month, Billed Annually
Pro
$ 49
User/Month, Billed Annually
Team Plus
$ 49
per user, per month, billed annually
JustCall Features and Usability-Based User Satisfaction Score
Emergents | 2025
Product Description
Awaken is an AI-powered platform designed to enhance contact center efficiency by providing real-time agent assistance and conversational analytics. It streamlines customer interactions, reduces training time, and improves overall agent performance and satisfaction. Read More About Awaken
Awaken Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Channel Support
- Actionable Insights
- Nps (net Promoter Score) Tracking
- Predictive Analytics
- Sentiment Analysis
- Churn Prediction
- Text Analytics
- Integration With CRM
- View all Features
Awaken Features and Usability-Based User Satisfaction Score