Best Speech Analytics Software

Finding the best Speech Analytics Software for your business is now faster and easier! Compare prices, reviews, features, and get a free consultation to find the perfect software.

Rohit Rajpal
Researched and Written by Rohit Rajpal
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List of 22 Best Speech Analytics Software

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Emergents | 2025

Product Description

VoiceSpin is a customer engagement platform that enhances business communication with advanced VoIP and call center solutions. It provides tools for seamless inbound and outbound calling, CRM integrations, and AI-driven features like speech analytics and automated workflows. Read More About VoiceSpin

VoiceSpin Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Voicemail
  • Skill Based Routing
  • Call Recording
  • Multi Channel Support
  • Customizable Reporting
  • Call Transfer
  • Predictive Dialer
  • Call Back Scheduling
  • View all Features

Basic

$ 40

Per User

Advanced

$ 85

Per User

VoiceSpin Features and Usability-Based User Satisfaction Score

Freshness Score 6.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Contenders | 2025

Product Description

ZoomInfo SalesOS is a comprehensive sales intelligence platform designed to empower sales and marketing professionals. It offers a suite of tools and features to help users find, engage with, and close deals with potential customers. SalesOS provides access to a vast database of business contacts,... Read More About ZoomInfo SalesOS

ZoomInfo SalesOS Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Api Access
  • Advanced Search
  • Data Export
  • Email Campaigns
  • Prospecting Tools
  • Mobile Access
  • Account Based Marketing
  • Engagement Tracking
  • View all Features
4.0
out of 5 (2 Reviews)
Features
4.5
Ease of Use
4.5
Value for Money
3.5
Customer Support
4.0
Bhawna Rawat
Finance Manager

I have been using this software to extract data. It's quite easy to use, and bulk extraction has been really great. The accuracy is top-notch; however, the price of the software is a bit high. There are other tools in the market that are not as great but are more affordable.

Read all 2 Reviews

ZoomInfo SalesOS Features and Usability-Based User Satisfaction Score

Rating Score 8.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 8.5

Social Score

Out of 10

Monthly website visitor Score 4.0

Monthly website visitor Score

Out of 10

Most Reviewed

Contenders | 2025

Product Description

This information is provided by vendor.

Enthu is a Conversation Intelligence Software powered by AI & ML. Suited for B2B SMEs, mid-market companies, and contact centers, Enthu allows sales teams to record, transcribe, and audit all the customer conversations without the need to listen to every single call. Read More About Enthu

Enthu Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Real Time Alerts
  • Compliance Management
  • Api Access
  • Call Analytics
  • Searchable Call Archive
  • Call Recording
  • Keyword Tracking
  • Multi Language Support
  • View all Features

Gold

$ 15

Per Month

Get Offer
5.0
out of 5 (1 Review)
Features
4.0
Ease of Use
5.0
Value for Money
5.0
Customer Support
5.0
Richard

Enthu makes my life very easy. I have six sales agents following calling themes, and Enthu tells me what each agent is doing without me having to do anything. Highly recommended.

Read Review

Enthu Features and Usability-Based User Satisfaction Score

Rating Score 10.0

Rating Score

Out of 10

No. of reviews Score 1.0

No. of reviews Score

Out of 10

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 6.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

Prodigal is a cutting-edge AI solution that enhances payment rates and customer engagement through personalized strategies. It optimizes outreach, boosts agent performance, and ensures compliance, making it an indispensable tool for modern businesses seeking efficiency and growth. Read More About Prodigal

Prodigal Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Compliance Monitoring
  • Data Export
  • Natural Language Processing
  • Emotion Detection
  • Root Cause Analysis
  • Customizable Reports
  • Speech To Text
  • Call Transcription
  • View all Features

Prodigal Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Capturi is an innovative software that leverages AI to enhance customer interactions. It transforms routine conversations into meaningful, value-driven exchanges, ensuring every interaction is productive and memorable, ultimately boosting customer satisfaction and operational efficiency. Read More About Capturi

Capturi Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Compliance Monitoring
  • Speech To Text Api
  • Data Export
  • Customer Experience Insights
  • Custom Alerts
  • Call Transcription
  • Root Cause Analysis
  • Call Scoring
  • View all Features

Capturi Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Xdroid Voice Analytics is an advanced AI-driven software that transforms contact center operations by providing real-time insights, enhancing agent performance, and improving customer experience through comprehensive analysis of voice interactions. It ensures quality management and boosts overall productivity. Read More About Xdroid Voice Analytics

Xdroid Voice Analytics Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Call Categorization
  • Agent Performance Tracking
  • Speaker Identification
  • Customizable Dashboards
  • Interaction Analytics
  • Voice Biometrics
  • Call Scoring
  • Natural Language Processing
  • View all Features

Xdroid Voice Analytics Features and Usability-Based User Satisfaction Score

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Tethr is revolutionizing contact centers by turning customer conversations into actionable insights. With AI-driven analysis, it helps reduce costs, lower churn, and boost sales, making it easier to focus on what truly matters for your business. Read More About Tethr

Tethr Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Sentiment Analysis
  • Compliance Monitoring
  • User Management
  • Root Cause Analysis
  • Keyword Spotting
  • Customizable Dashboards
  • Speech To Text Accuracy
  • Multilingual Support
  • View all Features

Tethr Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Alvaria Engagement Analytics is a comprehensive solution that enhances contact center performance through advanced workforce engagement management, predictive dialing, and seamless integration, resulting in improved agent productivity, reduced costs, and a superior customer experience for industry-leading organizations. Read More About Alvaria Engagement Analytics

Alvaria Engagement Analytics Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Emotion Detection
  • Alerting And Notifications
  • Call Scoring
  • Root Cause Analysis
  • Call Recording
  • Speech To Text Transcription
  • Customizable Dashboards
  • Data Export
  • View all Features

Alvaria Engagement Analytics Features and Usability-Based User Satisfaction Score

Freshness Score 8.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Contexta360 is an advanced AI-driven platform that enhances customer interactions and operational efficiency through real-time conversational intelligence, quality monitoring, and agent assistance, empowering contact centers to boost customer satisfaction, reduce agent churn, and uncover valuable business insights. Read More About Contexta360

Contexta360 Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Agent Performance Tracking
  • Custom Reporting
  • Customer Experience Insights
  • Automated Quality Management
  • Integration With CRM
  • Api Access
  • Voice Biometrics
  • Call Scoring
  • View all Features

Contexta360 Features and Usability-Based User Satisfaction Score

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Recordsure is an advanced AI-driven RegTech solution designed to enhance review processes in regulated industries. It offers comprehensive speech and document analytics, ensuring 100% oversight, efficient evidencing, and improved compliance, all while reducing costs and increasing effectiveness. Read More About Recordsure

Recordsure Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Keyword Spotting
  • Speaker Identification
  • Customizable Alerts
  • Automated Transcription
  • Sentiment Analysis
  • Call Categorization
  • Emotion Detection
  • Data Export
  • View all Features

Recordsure Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Provana ICAP is an advanced call analytics platform that leverages AI for real-time monitoring, enhancing agent compliance and productivity. Its robust features provide actionable insights, ensuring superior performance and streamlined operations for businesses seeking to optimize their customer interactions. Read More About Provana ICAP

Provana ICAP Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customizable Dashboards
  • Call Categorization
  • Data Export
  • Api Integration
  • Voice Biometrics
  • Multilingual Support
  • Trend Analysis
  • Compliance Monitoring
  • View all Features

Provana ICAP Features and Usability-Based User Satisfaction Score

Freshness Score 7.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

The most accurate transcription, translation and a

Product Description

This information is provided by vendor.

Capture every conversation with VoiceAI, the most accurate transcription and speech analytics platform for Arabic, Indian, and mixed languages. With advanced call analytics and enterprise-grade security, VoiceAI is the go-to platform for customer experience systems. Read More About VoiceAI

VoiceAI Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customizable Interface
  • Offline Mode
  • Cloud Storage
  • Real Time Transcription
  • Punctuation Insertion
  • Mobile App
  • Multi Language Support
  • Api Integration
  • View all Features

Pay As You Go

$ 0

Per Minute Transcription

Get Offer

VoiceAI Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

Verint Knowledge Management is an advanced solution designed to streamline information access and improve customer service. It leverages AI to deliver accurate, timely responses, enhancing efficiency and ensuring consistent, high-quality interactions across all customer touchpoints. Read More About Verint Knowledge Management

Verint Knowledge Management Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Analytics And Reporting
  • Automated Content Tagging
  • Advanced Search Capabilities
  • Collaboration Tools
  • Content Authoring Tools
  • Mobile Accessibility
  • Approval Workflows
  • Knowledge Lifecycle Management
  • View all Features

Verint Knowledge Management Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

CallMiner Eureka is a powerful conversation intelligence platform that transforms customer interactions into actionable insights, helping businesses enhance customer experience, boost agent performance, and drive operational efficiency with advanced AI and machine learning capabilities. Read More About CallMiner Eureka

CallMiner Eureka Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Sentiment Analysis
  • Trend Analysis
  • Voice Of The Customer
  • Customer Experience Insights
  • Predictive Analytics
  • Api Integration
  • Emotion Detection
  • Real Time Monitoring
  • View all Features

CallMiner Eureka Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

Make your sales representatives highly trained by training them with AI. Gong.io reinforces training at every level by including data gathered from real-time conversations. It can easily create data-rich and flexible training material. Read More About Gong.io

Gong.io Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Call Summaries
  • Call Tagging
  • Team Collaboration
  • Automated Data Entry
  • Sentiment Analysis
  • Pipeline Management
  • Call Scoring
  • Performance Dashboards
  • View all Features

Gong.io Features and Usability-Based User Satisfaction Score

Freshness Score 8.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

The #1 Real time Conversation Intelligence tool

Product Description

This information is provided by vendor.

Salesken.ai is a conversation intelligence platform that assists sales representatives in real time during their conversations with customers. Our artificial intelligence engines augment the human intelligence of sales representatives and improve their performance. Read More About Salesken

Salesken Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Automated Follow Ups
  • CRM Integration
  • Call Summaries
  • Lead Scoring
  • Sentiment Analysis
  • Sales Coaching
  • Pipeline Management
  • Competitor Mention Tracking
  • View all Features

Salesken Features and Usability-Based User Satisfaction Score

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

With Uniphore's conversational AI, make sure that your customers are heard. Streamline workflows, automate repetitive tasks, & enhance your agents' performance. Ensure you are available 24/7. Benefit from seamless authentication & redefine customer service. Read More About Uniphore

Uniphore Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Customizable Dashboards
  • Natural Language Processing
  • Emotion Detection
  • Multilingual Support
  • Customer Intent Detection
  • Agent Assist
  • Compliance Monitoring
  • Voice Biometrics
  • View all Features

Uniphore Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

Convin is an AI-backed full-stack conversations QA platform for contact centers. Convin supports omnichannel contact centers and performs quality audits across calls, chats, and emails. Read More About Convin

Convin Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Searchable Archives
  • Real Time Analytics
  • Keyword Tracking
  • Team Collaboration
  • Performance Metrics
  • CRM Integration
  • Call Scoring
  • Customizable Dashboards
  • View all Features

Contact us for custom plan

$ 0

Full Licence/ Single User

Get Offer

Convin Features and Usability-Based User Satisfaction Score

Freshness Score 10.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

With the help of Qualtrics, you can easily optimize your customer metrics, identify at-risk and vulnerable customers, and take remedial actions instantly. The constructive net promoter score software monitors product improvement and measures customer feedback.  Read More About Qualtrics

Qualtrics Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Text Analysis
  • Real Time Dashboards
  • Sentiment Analysis
  • Mobile Accessibility
  • Benchmarking
  • Survey Distribution
  • Integration Capabilities
  • Custom Alerts
  • View all Features

Qualtrics Features and Usability-Based User Satisfaction Score

Freshness Score 9.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Emergents | 2025

Fully customizable speech analytics solutions

Product Description

This information is provided by vendor.

VoiceBase Developer API is a powerful platform for building solutions to optimize call center operations and increase ROI. Enterprise organizations can reach new levels of insight by extracting data from 100% of phone calls and interactions from call centers. Read More About VoiceBase

VoiceBase Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Sentiment Analysis
  • Quality Assurance
  • Api Integration
  • Custom Reports
  • Call Recording
  • Agent Performance Monitoring
  • Voice Biometrics
  • Speech Analytics
  • View all Features

Pay Per Minute

$ 1

Cents

Get Offer

VoiceBase Features and Usability-Based User Satisfaction Score

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

This information is provided by vendor.

JustCall is a customer communication platform powered by AI. It enables instant connections with customers through Voice, SMS, and WhatsApp. With JustCall, you can streamline workflows and provide coaching to your teams, all through a unified interface. Read More About JustCall

JustCall Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Call Notes
  • Call Disposition
  • Ivr System
  • Call Recording
  • CRM Integration
  • Call Scheduling
  • Call Whispering
  • Call Transfer
  • View all Features

Essentials

$ 19

User/Month, Billed Annually

Get Offer

Team

$ 29

User/Month, Billed Annually

Get Offer

Pro

$ 49

User/Month, Billed Annually

Get Offer

Team Plus

$ 49

per user, per month, billed annually

Get Offer

JustCall Features and Usability-Based User Satisfaction Score

Freshness Score 9.5

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

Monthly website visitor Score 2.0

Monthly website visitor Score

Out of 10

Emergents | 2025

Product Description

Awaken is an AI-powered platform designed to enhance contact center efficiency by providing real-time agent assistance and conversational analytics. It streamlines customer interactions, reduces training time, and improves overall agent performance and satisfaction. Read More About Awaken

Awaken Is Tailored For

StartUps

SMBs

Mid-Market

Enterprises

Features

  • Multi Channel Support
  • Actionable Insights
  • Nps (net Promoter Score) Tracking
  • Predictive Analytics
  • Sentiment Analysis
  • Churn Prediction
  • Text Analytics
  • Integration With CRM
  • View all Features

Awaken Features and Usability-Based User Satisfaction Score

Freshness Score 7.0

Freshness Score

Out of 10

Social Score 5.0

Social Score

Out of 10

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Last Updated: August 20, 2024