In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zendesk versus Engati Chatbot. To get better insight, here’s how users have rated these products. Zendesk is rated 4.5 while Engati Chatbot is rated 4.9.
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Compare pricing of Zendesk vs Engati Chatbot with the following detailed pricing plan info. Zendesk comes in 7 packages: Support Team, Support Professional, Support Enterprise, Suite Team, Suite Growth, Suite Professional, Suite Enterprise. On the other hand, Engati Chatbot has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of Zendesk and Engati Chatbot for better insights.
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Zendesk and Engati Chatbot have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.
Below is the comparison of the starting price and payment method of Zendesk and Engati Chatbot. You can purchase Zendesk with Agent/Month payment plans. Whereas, Information related to the payment plans of Engati Chatbot is unavailable. Zendesk provides a free trial whereas, Engati Chatbot does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Free Trial
Monthly
Yearly
Compare between Zendesk and Engati Chatbot based on their key features and functionalities to pick the right one for your business.
Audit Trail
Case Management
Task Management
Appointment Management
API Integration
Customer DataBase
Performance Metrics
Social Media Integration
Self Service Portal
Assignment Management
CRM
Performance Management
API Integration
Onboarding
Surveys & Feedback
Analytics
Custom Integrations
Advanced Reporting
Multi-Channel Communication
Chat / Messaging
Document Storage
Surveys & Feedback
Multi Channel Management
Dashboard
Knowledge Base
Third Party Integration
Live Chat
Customer Experience Management
Real Time Chat
Group Messaging
Compare how Zendesk stacks up against Engati Chatbot in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zendesk and Engati Chatbot in Help Desk Software category, we've provided an average user rating for each software below. Zendesk has 40 reviews while Engati Chatbot has 16 reviews
web side is coustomer friendly
Pros
zendesk is very client friendly web side every step is very simple and easy to used for normal person
Cons
if you decrease the cost then more or more client come for visit the zendesk web side
The bot to skyrocket all customer concerns
Pros
Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use!
Cons
Nothing- so far, so good!
Wonderful App
Pros
ubiAttendance app offline attendance punching feature most impressive feature.
Cons
No I will not found any less feature in ubiAttendance app every feature are good
Deployment is a crucial factor to consider while buying Help Desk Software. Zendesk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Engati Chatbot is available on Web App, Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Web App
Windows
MacOs
Web App
The quality and timeliness of support are important parameters when comparing Zendesk with Engati Chatbot. Zendesk offers Email, Phone, Live Support, Training and Tickets to its customers, while Engati Chatbot provides Email, Live Support and Tickets.
phone
live support
tickets
training
live support
tickets
phone
live support
tickets
Zendesk and Engati Chatbot are supported in the following languages.
Chinese
Danish
Dutch
English
French
German
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
English
English
The target customer base of Zendesk vs Engati Chatbot is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMBs
Enterprises
Startups
SMBs
Agencies
Enterprises
Startups
SMBs
Agencies
Enterprises
Find out which tools Zendesk and Engati Chatbot integrate with and make the right choice. Get the Help Desk software that connects with your preferred apps for best results!
Trello
Mailchimp Activity
Shopify
Salesforce
Klaus
Proactive Campaigns
Tymeshift
TeamViewer
Unbabel
Narvar
(Not Provided by Vendor)
(Not Provided by Vendor)
To gain a better understanding of how these Zendesk and Engati Chatbot work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Zendesk and Engati Chatbot and learn how they operate. Explore the company name, its location, and more!
Coviam Technologies
(Not Provided by Vendor)
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