Are you struggling to find the perfect Customer Service Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zoho Desk vs. Ameyo Contact Center all in one place to simplify your decision-making process. Zoho Desk is rated 4.6 while Ameyo Contact Center is rated 5.0.
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Compare pricing of Zoho Desk vs Ameyo Contact Center with the following detailed pricing plan info. Zoho Desk comes in 5 packages: Free Plan, Standard, Professional, Enterprise, Express. On the other hand, Ameyo Contact Center has not provided information about its pricing.
Take a look at the below screenshots and seamlessly compare the user interface of Zoho Desk and Ameyo Contact Center for better insights.
Zoho Desk and Ameyo Contact Center have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Customer Service Software category.
Below is the comparison of the starting price and payment method of Zoho Desk and Ameyo Contact Center. You can purchase Zoho Desk with Agent/ Month payment plans. Whereas, Information related to the payment plans of Ameyo Contact Center is unavailable. Zoho Desk provides a free trial whereas, Ameyo Contact Center does not provide a free trial.
Free Trial
Monthly
Yearly
Monthly
Yearly
Compare between Zoho Desk and Ameyo Contact Center based on their key features and functionalities to pick the right one for your business.
Case Management
Customer Support
Knowledge Management
Mobile Support
Time Tracking
Call Recording
Call Management
Alerts & Notifications
Self Service Portal
Assignment Management
CRM
CRM integration
Knowledge Management
Multiuser Login & Role-based access control
Performance Management
SMS
Appointment Management
Call Center
Quality Management
Mobile App
Help Desk
Project Management
Time Tracking
Lead Management
Collaboration
Billing & Invoicing
Dashboard
Knowledge Base
Contract Management
Invoice Management
Compare how Zoho Desk stacks up against Ameyo Contact Center in terms of ratings and user experience. Select the Customer Service software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zoho Desk and Ameyo Contact Center in Customer Service Software category, we've provided an average user rating for each software below. Zoho Desk has 33 reviews while Ameyo Contact Center has 2 reviews
Best in class helpdesk software for business automation !
Pros
Business process automation is done in speedy mode and now project tech issues are resolved immediately with complete issue tracking through ticket management system. It is a cost affordable customer helpdesk software with high performance efficiency
Cons
Customizability and integration aspect of the dashboard should be restructured and reworked upon for better output. Our clients keep asking for customized dashboard with drill down parameters for fetching sharp data insights.
Highly recommended for any organization who dialing daily basics
Pros
I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world.
Cons
if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP"
Best free CRM platform to manage task easily
Pros
Their user experience and fast secure interface makes them unique in the market they give many features to manage task very easily and well organized.
Cons
They give only 7 days free trial, and they have very optimized pricing plans.
Deployment is a crucial factor to consider while buying Customer Service Software. Zoho Desk is available on Windows, MacOs desktop platforms and IOS, Android mobile platforms. Ameyo Contact Center is available on Windows, MacOs desktop platforms.
Windows
MacOs
IOS
Android
Windows
MacOs
Web App
The quality and timeliness of support are important parameters when comparing Zoho Desk with Ameyo Contact Center. Zoho Desk offers Email, Phone, Live Support, Training and Tickets to its customers, while Ameyo Contact Center provides Email, Phone, Live Support and Tickets.
phone
live support
tickets
training
phone
live support
tickets
phone
tickets
Zoho Desk and Ameyo Contact Center are supported in the following languages.
Arabic
Chinese
Dutch
English
French
German
Hebrew
Indonesian
Japanese
Portuguese
Russian
Spanish
English
Afrikaans
Albanian
Armenian
Bengali/Bangla
Chinese
Croatian
Czech
Danish
Dutch
English
Fiji
French
German
Greek
Hebrew
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Romanian
Russian
Serbian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
The target customer base of Zoho Desk vs Ameyo Contact Center is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMBs
Agencies
Enterprises
Startups
SMBs
Agencies
Enterprises
Find out which tools Zoho Desk and Ameyo Contact Center integrate with and make the right choice. Get the Customer Service software that connects with your preferred apps for best results!
Slack
Jira
Zapier
Trello
Intercom
Zoho CRM
Pipedrive
Asana
HubSpot
Microsoft Teams
Screen Magic
Twilio
Zoho Assists
Mailchimp
Shopify
Zendesk
Freshworks
Microsoft Dynamics
ZOHO CRM
Leadsquared
SugarCRM
(Not Provided by Vendor)
To gain a better understanding of how these Zoho Desk and Ameyo Contact Center work, you can check out the videos below. Browse through the videos and make the right choice.
(Not Provided by Vendor)
Get insight into the company details Zoho Desk and Ameyo Contact Center and learn how they operate. Explore the company name, its location, and more!
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