Freshservice Alternatives & Competitors

Well as you know everything has two side. So, also this software has pros and cons.but overall its nice.u must try it and observed. It isn't good.By the way I'm not expert so ,I didn't tell you more about this. I'm really impressed by it. So, I recommend it to every person to use... Read ManageEngine ServiceDesk Plus Reviews

So far it has proven to be a very stable and efficient program. It has the option to print remotely. It works perfectly with SaaS and web implementations. The screen can be shared. Multiple monitors can be accessed using the remote desktop software. Has a solid file transfer mode Read RemotePC Reviews

awesome software to use with clients and the user friendly. At the same time it contains very good option to work with it. Really great one to use n will recommend all to use this software. Kudos to you. Read Olark Reviews

I used JIRA to check the assigned task by the scrum master and update every day's work done on the Jira dashboard; I can track the progress of my job each day. There is one sprint in 15 days, so we can finish that task in time, everyday review call with the scrum master we, u... Read Jira Reviews

We love using live agents on a daily bases. Saves us lots of time. We know when and what to do. We do not forget to write to any of our customers. And it's straightforward to use. Read LiveAgent Reviews

Hubspot has made email campaigning easier for my organization. The features are good but it need a little bit of technical know-how to maneuver, even though there are guide pop-ups to teach how to use each feature Read Hubspot CRM Reviews

We started using ProProfs Help Desk as a replacement for our in-house ticketing system. The tool was recommended to us by many businesses who had lately adopted multiple ProProfs products. We use this tool to efficiently handle all our inbound and outbound email communications fr... Read ProProfs Help Desk Reviews

It is a good ticketing software. It is very easy to use. This made our process smoother. The backend support team is also nice. We get on-time support from them. Read Faveo HelpDesk Reviews

Atera is a cloud-based IT management platform for Managed Service Providers (MSPs) and IT professionals. It provides a range of features to help manage and support IT networks, including remote monitoring and management, ticketing and issue tracking, patch management, backup and ... Read Atera Reviews

Salesforce has been instrumental in helping our business grow. The platform's versatility, automation, and analytics tools have streamlined our operations and improved our ability to serve our customers. While there is a learning curve, the investment is worth it, and the res... Read Salesforce Reviews

ConnectWise desk management software leverages a proprietary, market-leading ticketing system that empowers you to provide the best support to your customers. Everything inside it helpful desk is built on industry-recognized best practices to drive e... Learn more about ConnectWise

Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Learn more about Kaseya VSA

Vivantio ITSM is a flexible and reliable tool that enhances efficiency. It has amazing features such as contract management, project management, release and deployment management. Vivantio is easy-to-use and provides excellent support to users. Learn more about Vivantio ITSM

This is one of those CRMs that can be customized for your business. The team is skilled and understands the company needs to tailor the workflow basis the inputs given. In addition, the omnichannel supported platform brings all the customer apps into one contact center management... Read Kapture CX Reviews

The Net Help Desk Support Team really helped us immensely in on-boarding as well as realigning our existing practices. Their Incident Management and Ticket Management interfaces are quite useful as well as coordinated. The other functionalities are also very well designed into th... Read Halo Service Desk Reviews

Customer360 service desk management software journey started with an idea in a food court. As they proverbially say, mind once expanded by a powerful idea never regains its original shape Learn more about Customer360

Expense management system provides automated end-to-end solution. The application provides Google distance which will help you to reconcile with claim. Employees can check the status of claim and payment. Learn more about Easyform

Digital Concierge & feedback system, Guest request management and room automation software for hotels. An intuitive guest facing software and a customized analytical tool for hotel operations. Learn more about Chambre

Trackox is an Mobile Field Force Management Solution that helps manage your field operations in real-time. Trackox provides  visibility from “the Road to the Board with features like jobs & scheduling, location & tracking, forms an... Learn more about Trackox Field Force Management

ITRP is the global IT service management software. This is a flexible and accurate solution to meet every unique requirement of the multinational organization. As it able to support the service integration and management function. Learn more about ITRP