Zoho CRM gives you a 360-degree view of your complete sales cycle and pipeline. It also has a open source version & free version for 10 users. Online CRM system for managing your sales, marketing, customer support, and inventory in a single system. View Profile
PACT CRM is one of the best customer relationship management software which designed for small and medium sized business in India. It enables businesses to create extra ordinary customer relationships with most innovative and affordable CRM in the market. View Profile
Kreato is cloud CRM software solution provided from India for small and medium business & can be subscribed on a monthly or an annual basis. It is hosted at Microsoft Azure, one of the world largest & secured Cloud Data Center. It helps to generate leads via targeted marketing campaigns, web forms and drip marketing and measure marketing channels ROI. View Profile
Dquips lead management software is a complete sales target management & fully loaded software to help you manage your sales targets, leads,follow up, quotations, clients & much more. It is high performance software to manage, track & close leads. You can set revenue target for your company and monitor the progress. View Profile
Winds CRM is a web based software with the important features required in various business verticals be it manufacturing and service industry for India. It has features like online customer relation management, lead management, quotation management and many other. View Profile
spotCRM, a Customer Relationship Management (CRM) solution to business organizations who want to widen their customer base and increase business revenues. spotCRM is one of the powerful CRM solutions, which gives user 360 degree view of customers so that you can shape your marketing strategies to entice more clients. View Profile
SugarCRM is a open source CRM trusted by millions worldwide. SugarCRM gives every user from sales, marketing, or support - the power to create extraordinary customer relationships. It enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market. View Profile
Oracle CRM is a customer management application developed by Oracle Corporation. Oracle CRM system includes Oracle and Peoplesoft products but leads with Siebel CRM on Demand. Integrate CRM with enterprise applications, providing connections throughout the journey of buyers and making operations more efficient. View Profile
Sales Cloud software is one of the best Sales Force automation software. From the small business to the large enterprise, sales force have CRM solutions to help sales reps everywhere, Users can manage leads, contacts, accounts, and critical business information. Sales Cloud connects the next generation of apps, devices, and customers. View Profile
Zeta CRM is robust customer relationship management software with one of the shortest implementation time of any CRM available in the market. It will help any small to medium sized business increase revenue by creating long-lasting customer relationships. View Profile
B-Square customer relationship management tool, web based CRM Software is comprehensive solution that enables an organization in development by maintaining the data of the customers most efficiently while capturing all pre sale and post sale force interactions of the customer. View Profile
When CRM system is not enough and ERP is too much, Impel is the answer. Impel helps companies put their customers at the center of their business operations. Software enables everyone from sales executives to finance guys to spend less time on data management and more time on customer-focused tasks. View Profile
What is Customer Relationship Management Software?
The key Focus of Customer relationship management software is to enhance the quality of relationship between an organization and its customers, along with empowering sales and managing workload of sales team with efficiency and easiness. These techniques are improved through the storage and organization of customer data, and in addition sales leads and marketing data.
One of the key benefits of CRMS is to merge all client information into one easily accessible client interface, removing the requirement for independent spreadsheets, documents and different tools for business of India. This gives a solitary view of whole client life-cycle, from fundamental personal information to recorded communications with staff. CRM tools are not just used to stay informed about client communications, but also those of vendors, partners and suppliers.
CRM applications mainly incorporate tools that allows users to track emails and log calls, attach dates and records, stay informed of services delivered and undelivered services, oversees leads captures and follow-ups and categorize issues and potentialities. Many customer relationship management software now provide features that consider performance and productivity monitoring. Also, For smaller team free CRM tools are also a available.
Implementation of CRM
The CRM Implementation can be best understood as stage process. Starting from gathering the information of your customers and evaluating it for using that information to increase your sales, marketing and customer experience.
Key Modules of CRM
Features of Customer Relationship Management Software
Although customer relationship management now a days have become pile on bells and whistles to attract customers, the fact is there are some core features that lead to have real time impact on businesses. So, it is highly important to keep in the mind some essential features of this tool before finalising it for the business.
Customer Relationship Management Software – Benefits & Uses
To grow business in a smart and different way and reach to the world, Customer Relation Management software could be one of keys. Once a luxury meant for large companies, the customer relation management software has now become one of the most critical components for a successful business setup.
The focal point of customer relationship management software is to enrich the qualitative aspect of business by enhancing the relation between the business body and its clients. This sort of software enables business to strengthen the sales team by managing their workload with efficiency and smoothness. Further, these given techniques are upgraded through storage method and by organizing the customer data. In addition, through sales leads and marketing data.
Another major benefit of using CRM solution is that one gets a consolidated data. Customer Relationship Management software can merge all possible information provided by customers in one straightforwardly accessible client interface. This way CRM system removes the requirement of separate spreadsheets, documents files and other tools used in businesses. Thus, such consolidated interface helps get a solitary view of complete life-cycle of client’s work starting from the fundamental information to various communications with employees. Various CRM tools and software are used to keep selves informed about the vendors, suppliers and other partners along with client’s communication details and other aspects.
This new-age technology called customer relationship management software primarily incorporate the tools that makes the users track various emails and logs; it is also used to used attach data and records. It helps business stay informed of services that are delivered or undelivered. It also helps oversee leads and capture the work flow and follow-up accordingly, follow-up and categorise all issues as per their potentialities.
The latest developed customer relationship management software solutions also provide some features which considers the performance as well as the productivity of business. However, use of such tools are subject to technical knowledge but such technical advancements have helped businesses reach a new height.