In search of the ideal Help Desk Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of ManageEngine ServiceDesk Plus versus AzureDesk. To get better insight, here’s how users have rated these products. ManageEngine ServiceDesk Plus is rated 4.8 while AzureDesk is rated 4.8.

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List of All Help Desk Software

SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.

Plans and Pricing

Compare pricing of ManageEngine ServiceDesk Plus vs AzureDesk with the following detailed pricing plan info. ManageEngine ServiceDesk Plus comes in 3 packages: Standard Edition, Professional Edition, Enterprise Edition. On the other hand, AzureDesk comes in 1 packages: Price per agent per month.

Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 8
Technician/Month
  • Free Plan
  • Free Trial
Get Best Price
Starting Price
The starting price may change depending on factors like subscription period, extra features, additional fees, and others. For accurate pricing, it's best to contact the vendor directly.
$ 5
Per Month
  • Free Plan
  • Free Trial
Get Best Price

Features

Compare between ManageEngine ServiceDesk Plus and AzureDesk based on their key features and functionalities to pick the right one for your business.

  • Project Management
  • Alerts/escalation
  • User Survey
  • Change Management
  • Integrations
  • Surveys & Feedback
  • Service Catalog
  • Reporting And Analytics
  • Incident Management
  • Sla Management
  • Self Service Portal
  • Customer Database
  • Self Service Portal
  • Social Media Integration
  • Billing & Invoicing
View All ManageEngine ServiceDesk Plus Features
  • Project Management
  • Alerts/escalation
  • User Survey
  • Change Management
  • Integrations
  • Surveys & Feedback
  • Service Catalog
  • Reporting And Analytics
  • Incident Management
  • Sla Management
  • Self Service Portal
  • Customer Database
  • Self Service Portal
  • Social Media Integration
  • Billing & Invoicing
View All AzureDesk Features

Screenshots

Take a look at the below screenshots and seamlessly compare the user interface of ManageEngine ServiceDesk Plus and AzureDesk for better insights.

Ratings

Compare how ManageEngine ServiceDesk Plus stacks up against AzureDesk in terms of ratings and user experience. Select the Help Desk software that perfectly aligns with your business requirements.

Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.8
Ease of Use
Ease of Use 4.8
Value for Money
Value for Money 4.8
Customer Support
Customer Support 4.8
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
90%
View All ManageEngine ServiceDesk Plus Reviews
Overall Rating (out of 5)
Overall Rating 4.8
Feature
Feature 4.8
Ease of Use
Ease of Use 4.7
Value for Money
Value for Money 4.7
Customer Support
Customer Support 4.8
Likelihood to Recommend
After users review a product on our website, we simply ask if they'd suggest it to friends or colleagues. The "Likelihood to Recommend" rating combines all these opinions for an overall score.
0%
View All AzureDesk Reviews

Awards

ManageEngine ServiceDesk Plus and AzureDesk have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Help Desk Software category.

ManageEngine ServiceDesk Plus Award
ManageEngine ServiceDesk Plus Award

User Reviews

Based on all the user reviews and ratings received by ManageEngine ServiceDesk Plus and AzureDesk in Help Desk Software category, we've provided an average user rating for each software below. ManageEngine ServiceDesk Plus has 5 reviews while AzureDesk has 6 reviews

Pros

Just awesome.

Posted by - Mudit Mishra

Cons

I didnt find that.

Posted by - Mudit Mishra

View All ManageEngine ServiceDesk Plus Reviews

No reviews yet. Be the first to review

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Specifications

Check out the specifications of ManageEngine ServiceDesk Plus and AzureDesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android
Business
  • Freelancers
  • Startups
  • SMBs
  • Mid-Market
  • Enterprises
Accessibility
  • API
  • Free Trial
  • Mobile Support
  • Lifetime Free Plan
  • Customization
Available Support
  • Email
  • Phone
  • Live Support
  • Training
  • Tickets
Payment Type
  • Yearly
  • Monthly
  • Onetime (Perpetual License)
  • Transaction
Desktop & Mobile Platforms
  • Web App
  • Windows
  • macOS
  • iOS
  • Android

Integration

Check out the specifications of ManageEngine ServiceDesk Plus and AzureDesk. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.

(Not Provided by Vendor)

Video

To gain a better understanding of how these ManageEngine ServiceDesk Plus and AzureDesk work, you can check out the videos below. Browse through the videos and make the right choice.

Company Details

Get insight into the company details ManageEngine ServiceDesk Plus and AzureDesk and learn how they operate. Explore the company name, its location, and more!

Company Name

Zoho Corporation Pvt. Ltd.

Headquarter

Chennai

Website
Visit Website
Company Name

AzureDesk Inc

Headquarter

Mumbai

FAQs

What level of customer support can I expect from ManageEngine ServiceDesk Plus and AzureDesk?

ManageEngine ServiceDesk Plus provides customer support over various channels including phone, email, live support and tickets, and AzureDesk provides customer support over phone, email, live support and more.

Do ManageEngine ServiceDesk Plus and AzureDesk offer a free trial?

Yes, ManageEngine ServiceDesk Plus and AzureDesk provide a free trial to its users.

What are the key features of ManageEngine ServiceDesk Plus and AzureDesk?

Key features of ManageEngine ServiceDesk Plus include incident management, service catalog, self service portal, knowledge base, problem management, change management, while AzureDesk offers features, such as ticket management, email integration, knowledge base, customer portal.

Which is the better option between ManageEngine ServiceDesk Plus and AzureDesk?

This depends on various factors, such as your requirements, costs, integrations, customer support, and more. However, based on customer ratings, AzureDesk has an advantage over ManageEngine ServiceDesk Plus.

Which mobile platforms do ManageEngine ServiceDesk Plus and AzureDesk support?

ManageEngine ServiceDesk Plus supports Android and IOS, while AzureDesk supports IOS.

ManageEngine ServiceDesk Plus

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