In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho SalesIQ versus Zendesk Chat. To get better insight, here’s how users have rated these products. Zoho SalesIQ is rated 4.4 while Zendesk Chat is rated 4.5.
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SoftwareSuggest offers verified & unbiased user reviews based on user ratings and feedback. Our ratings and reports do not contain any paid placements. Learn more about our ranking methodology.
Plans and Pricing
Compare pricing of Zoho SalesIQ vs Zendesk Chat with the following detailed pricing plan info. Zoho SalesIQ comes in 4 packages: Free, Basic, Professional, Enterprise. On the other hand, Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM.
- Free Plan
- Free Trial
- Free Plan
- Free Trial
Features
Compare between Zoho SalesIQ and Zendesk Chat based on their key features and functionalities to pick the right one for your business.
- CRM Integration
- Canned Responses
- Chat Transcripts
- Visitor Insights
- Webmaster & Sitemap
- Api Integration
- Proactive Chat
- Mobile Sdk
- Customizable Chat Widgets
- Audio Calls
- Appointment Management
- Analytics And Reports
- Chat Bots
- Call Recording
- Chat Routing
- CRM Integration
- Canned Responses
- Chat Transcripts
- Visitor Insights
- Webmaster & Sitemap
- Api Integration
- Proactive Chat
- Mobile Sdk
- Customizable Chat Widgets
- Audio Calls
- Appointment Management
- Analytics And Reports
- Chat Bots
- Call Recording
- Chat Routing
Screenshots
Take a look at the below screenshots and seamlessly compare the user interface of Zoho SalesIQ and Zendesk Chat for better insights.
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Awards
Zoho SalesIQ and Zendesk Chat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
User Reviews
Based on all the user reviews and ratings received by Zoho SalesIQ and Zendesk Chat in Live Chat Software category, we've provided an average user rating for each software below. Zoho SalesIQ has 5 reviews while Zendesk Chat has 8 reviews
Pros
Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.
Posted by - Alitta Jiju
Cons
Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.
Posted by - Alitta Jiju
Pros
Interface
Posted by - Karan Dhingra
Cons
User friendly
Posted by - Karan Dhingra
Specifications
Check out the specifications of Zoho SalesIQ and Zendesk Chat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
- Freelancers
- Startups
- SMBs
- Mid-Market
- Enterprises
- API
- Free Trial
- Mobile Support
- Lifetime Free Plan
- Customization
- Phone
- Live Support
- Training
- Tickets
- Yearly
- Monthly
- Onetime (Perpetual License)
- Transaction
- Web App
- Windows
- macOS
- iOS
- Android
Integration
Check out the specifications of Zoho SalesIQ and Zendesk Chat. Learn about their accessibility features, customer support channels, payment methods, and device compatibility.
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho SalesIQ and Zendesk Chat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho SalesIQ and Zendesk Chat and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
Alternatives
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FAQs
Yes, Zoho SalesIQ and Zendesk Chat provide a free trial to its users.
Zoho SalesIQ is suitable for Freelancer, Startups, SMBs, Mid-Market & Enterprises, whereas Zendesk Chat is suitable for SMBs, Mid-Market & Enterprises.
Apart from being a Live Chat software, Zoho SalesIQ can be used as a customer engagement software, sales engagement software, customer service software and chatbot software, while Zendesk Chat can be utilized as a live chat software and ai chatbot software.
Key features of Zoho SalesIQ include real time visitor tracking, customizable chat widgets, automated chat invitations, visitor insights, chat routing, canned responses, while Zendesk Chat offers features, such as real time chat, chat routing, chat history, chat analytics.
Zoho SalesIQ and Zendesk Chat both support Android and IOS.
Zoho SalesIQ
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