Are you struggling to find the perfect Live Chat Software that aligns with your complex demands? Our curated list of top-tier solutions offers personalization to meet your unique needs. Additionally, we've created a comprehensive comparison of Zoho SalesIQ vs. Zendesk Chat all in one place to simplify your decision-making process. Zoho SalesIQ is rated 4.4 while Zendesk Chat is rated 4.5.
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Compare pricing of Zoho SalesIQ vs Zendesk Chat with the following detailed pricing plan info. Zoho SalesIQ comes in 4 packages: Free, Basic, Professional, Enterprise. On the other hand, Zendesk Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM.
Take a look at the below screenshots and seamlessly compare the user interface of Zoho SalesIQ and Zendesk Chat for better insights.
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Zoho SalesIQ and Zendesk Chat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Below is the comparison of the starting price and payment method of Zoho SalesIQ and Zendesk Chat. You can purchase Zoho SalesIQ with Operator/Month payment plans. Whereas, Zendesk Chat provides Per Agent/Per Month payment plans. Zoho SalesIQ provides a free trial whereas, Zendesk Chat does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
SAAS
Free Trial
Monthly
Yearly
Compare between Zoho SalesIQ and Zendesk Chat based on their key features and functionalities to pick the right one for your business.
CRM
CRM integration
Performance Management
Appointment Management
Google Analytics
Webmaster & Sitemap
Lead Management
Call Routing
API Integration
Call Recording
Google Analytics
Webmaster & Sitemap
Social Media Integration
Agent Scheduling
Customizable Branding
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Visitor Tracking
Social Media Integration
Agent Scheduling
Assignment Management
Co-Browsing
Customizable Branding
Knowledge Database
Persistent Chat
Proactive Invitations
Shortcut Messages
Visitor Targeting
Compare how Zoho SalesIQ stacks up against Zendesk Chat in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
Based on all the user reviews and ratings received by Zoho SalesIQ and Zendesk Chat in Live Chat Software category, we've provided an average user rating for each software below. Zoho SalesIQ has 5 reviews while Zendesk Chat has 8 reviews
24/7 Service at Your Fingertips: Zoho Sales IQ
Pros
Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.
Cons
Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.
Revitalizing Customer Engagement A Comprehensive Review of Freshchat
Pros
The most impressive aspect of Freshchat is its AI-powered chatbots, which provide instant, efficient customer service round the clock. These bots, combined with real-time messaging, offer personalized customer interactions at scale.
Cons
While Freshchat offers a broad array of features, its user interface can sometimes feel cluttered, making navigation and finding specific functionalities challenging for new users.
Deployment is a crucial factor to consider while buying Live Chat Software. Zoho SalesIQ is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms. Zendesk Chat is available on Web App desktop platforms and IOS, Android mobile platforms.
Web App
Windows
MacOs
IOS
Android
Web App
IOS
Android
Windows
MacOs
IOS
Android
The quality and timeliness of support are important parameters when comparing Zoho SalesIQ with Zendesk Chat. Zoho SalesIQ offers Email, Phone, Live Support, Training and Tickets to its customers, while Zendesk Chat provides Email.
phone
live support
tickets
training
phone
live support
training
Zoho SalesIQ and Zendesk Chat are supported in the following languages.
Arabic
Bulgarian
Chinese
Czech
Danish
English
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
(Not Provided by Vendor)
Catalan
Chinese
Dutch
English
Finnish
French
German
Polish
Spanish
Swedish
Turkish
The target customer base of Zoho SalesIQ vs Zendesk Chat is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMBs
Agencies
Enterprises
SMBs
Agencies
Enterprises
Startups
SMBs
Freelancer
Find out which tools Zoho SalesIQ and Zendesk Chat integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
Zoho CRM
Zoho Sites
Zoho Desk
Zoho Campaigns
Zoho Mail
Zoho Assist
Zoho Flow
WordPress
Facebook Messenger
Telegram
Blogger
Unbounce
Wix
Shopify
Mailchimp
Clearbit
Salesforce
Google Analytics
Kissmetrics
Haptik
(Not Provided by Vendor)
(Not Provided by Vendor)
To gain a better understanding of how these Zoho SalesIQ and Zendesk Chat work, you can check out the videos below. Browse through the videos and make the right choice.
Get insight into the company details Zoho SalesIQ and Zendesk Chat and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
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