In search of the ideal Live Chat Software that caters to your unique needs? As a savvy buyer, you're likely interested in user ratings, pricing, customer support, languages supported, features, and more. We've created a comprehensive comparison of Zoho SalesIQ versus Zopim Chat. To get better insight, here’s how users have rated these products. Zoho SalesIQ is rated 4.4 while Zopim Chat is rated 4.5.
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Plans and Pricing
Compare pricing of Zoho SalesIQ vs Zopim Chat with the following detailed pricing plan info. Zoho SalesIQ comes in 4 packages: Free, Basic, Professional, Enterprise. On the other hand, Zopim Chat comes in 3 packages: BASIC, ADVANCED, PREMIUM.
Screenshot
Take a look at the below screenshots and seamlessly compare the user interface of Zoho SalesIQ and Zopim Chat for better insights.
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Awards
Zoho SalesIQ and Zopim Chat have been awarded by SoftwareSuggest for the selected categories. These awards have been given on the basis of the overall performance of this software in the Live Chat Software category.
Payment Type
Below is the comparison of the starting price and payment method of Zoho SalesIQ and Zopim Chat. You can purchase Zoho SalesIQ with Operator/Month payment plans. Whereas, Zopim Chat provides Per Agent/Per Month payment plans. Zoho SalesIQ provides a free trial whereas, Zopim Chat does not provide a free trial.
Free Trial
Monthly
Yearly
Free Trial
SAAS
Monthly
Yearly
Features
Compare between Zoho SalesIQ and Zopim Chat based on their key features and functionalities to pick the right one for your business.
CRM
CRM integration
Performance Management
Appointment Management
Google Analytics
Webmaster & Sitemap
Lead Management
Call Routing
API Integration
Call Recording
Google Analytics
Webmaster & Sitemap
Social Media Integration
Agent Scheduling
Customizable Branding
Persistent Chat
Shortcut Messages
Visitor Targeting
Real Time Monitoring
Visitor Tracking
Email Integration
Customer DataBase
Online Activation
Social Media Integration
Self Service Portal
Live chat system
Billing & Invoicing
Surveys & Feedback
Knowledge Base
Alerts/Escalation
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Overall Ratings
Compare how Zoho SalesIQ stacks up against Zopim Chat in terms of ratings and user experience. Select the Live Chat software that perfectly aligns with your business requirements.
User Reviews
Based on all the user reviews and ratings received by Zoho SalesIQ and Zopim Chat in Live Chat Software category, we've provided an average user rating for each software below. Zoho SalesIQ has 5 reviews while Zopim Chat has 8 reviews
24/7 Service at Your Fingertips: Zoho Sales IQ
Pros
Zoho SalesIQ is its ability to capture visitor details and allow you to retarget them for sales or business promotion. Additionally, the easy integration with WhatsApp chat bot and the ability to initiate chat with valuable customers are also impressive features. Overall, Zoho SalesIQ seems to be a versatile and user-friendly tool for businesses looking to engage with their website visitors and grow their sales.
Cons
Zoho could consider adding more advanced targeting and retargeting options, as well as additional integrations with other messaging platforms beyond WhatsApp. Additionally, they could focus on making the interface even more user-friendly and intuitive to help users navigate and utilize the tool more effectively.
Review for freshdesk
Pros
Features provided by freshdesk are satisfied and realiable. Can avail better ideas about resolving issues.
Cons
I have not know yet any product useless on this platform. You should try made your team more cooperative.
Desktop & Mobile Platforms
Deployment is a crucial factor to consider while buying Live Chat Software. Zoho SalesIQ is available on Web App, Windows, MacOs desktop platforms and IOS, Android mobile platforms. Zopim Chat is available on Web App desktop platforms and IOS, Android mobile platforms.
Web App
Windows
MacOs
IOS
Android
Web App
IOS
Android
Windows
MacOs
IOS
Android
Customer Support
The quality and timeliness of support are important parameters when comparing Zoho SalesIQ with Zopim Chat. Zoho SalesIQ offers Email, Phone, Live Support, Training and Tickets to its customers, while Zopim Chat provides Email.
phone
live support
tickets
training
phone
live support
tickets
training
Languages Supported
Zoho SalesIQ and Zopim Chat are supported in the following languages.
Arabic
Bulgarian
Chinese
Czech
Danish
English
French
German
Greek
Hindi
Hungarian
Indonesian
Italian
Japanese
Korean
Polish
Portuguese
Russian
Slovenian
Spanish
Swedish
Thai
Turkish
Ukrainian
Vietnamese
(Not Provided by Vendor)
Arabic
Chinese
Czech
Danish
Dutch
English
Finnish
French
German
Italian
Japanese
Korean
Norwegian
Polish
Portuguese
Russian
Spanish
Swedish
Turkish
Typical Customer
The target customer base of Zoho SalesIQ vs Zopim Chat is mentioned below. Check which software fits your business requirements perfectly.
Freelancer
Startups
SMEs
Agencies
Enterprises
SMEs
Agencies
Enterprises
Startups
Enterprises
SMEs
Freelancer
Integrations
Find out which tools Zoho SalesIQ and Zopim Chat integrate with and make the right choice. Get the Live Chat software that connects with your preferred apps for best results!
Zoho CRM
Zoho Sites
Zoho Desk
Zoho Campaigns
Zoho Mail
Zoho Assist
Zoho Flow
WordPress
Facebook Messenger
Telegram
Blogger
Unbounce
Wix
Shopify
Mailchimp
Clearbit
Salesforce
Google Analytics
Kissmetrics
Haptik
(Not Provided by Vendor)
(Not Provided by Vendor)
Video
To gain a better understanding of how these Zoho SalesIQ and Zopim Chat work, you can check out the videos below. Browse through the videos and make the right choice.
Company Details
Get insight into the company details Zoho SalesIQ and Zopim Chat and learn how they operate. Explore the company name, its location, and more!
Zopim Technologies Pte Ltd
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